Choosing new backsplash and countertops is a big decision. There’s a ton of patterns, styles, colors, and installers. It’s a costly decision that you want to get right on the first try. This process can be stressful.The team at Icon Granite made it a great experience. From Jocelyn in the showroom, to Danny at the in-home consultation/estimate, to Pancho and his team of installers - the process went seamlessly. Danny even suggested extending the island and adding stools to make it a bar with extra seating. I would have never thought of that idea. We took him up on the idea and it looks great!I felt they were always honest and fair as we walked through the process. Now once it is complete, we love our new kitchen. It’s beautiful. Take a look at the before and after. This is a group of professionals that I would recommend to anyone.
We had granite countertops, kitchen and baths, installed, along with new sinks, faucets, and backsplash. The price was great, the selection was great, and the service was great! Our satisfaction started with the estimate. Danny came out measured, talked to us about some things, answered questions and gave us a price. We had a second company that provided an estimate and every question was answered with “that will cost more” and several items they wouldn’t even deal with. Before he even submitted his estimate my wife and I decided we were going with Icon Granite. I highly recommend Icon Granite. You won’t regret it.
I never write reviews but this company deserves one, they were amazing from start to finish. So easy to work with, they get everything done in one day, price was reasonable, Dany and his crew did an awesome job we love our new kitchen!
If youre on the hunt for a high quality product AND service, look no further than Icon granite! I cannot speak highly enough of this company. Everyone that works for granite is not only professional, but incredibly helpful. Their product is outstanding and has transformed my kitchen at a very reasonable cost. THANK YOU DANNY AND JOCELYNN!
This review is for Danny from Icon Granite, who is the owner of the business. I would not recommend going to this fabricator because Danny is quite passive aggressive and rude. I honestly haven’t had such a bad experience when going through a business. And to add on top of that, his staff is also quite rude and unprofessional. I usually try not to believe what others have said about Danny and his unprofessionalism but it seems what people have told me about him is true and unfortunately I had to find out that for myself.
I am so very pleased with my entire experience with Icon Granite! I wanted to support local businesses because we started our kitchen remodel right before the COVID outbreak & I am so glad I found them. My first contact was with Jocelyn who was so patient & answered all of my questions when I initially called; she walked me through the process and was great to work with. My husband and I went and picked our granite about a week before the install and Danny came to measure for us on short notice; he was also very nice and answered my questions and was able to give us a quote while he was at our house. The install was fast! Pancho & Danny did the install & they cleaned up & let me know how to take care of my new beautiful granite! Great customer service & attention to detail. Will be recommending!
From start to end, Danny, his crew and the overall quality of the work done to our kitchen was above our expectations.
Recommend this company 100%. Super responsible, responsive and get the job done. Never have had an issue with this company, great team!
Everyone was professional, prompt and courteous! Danny, the owner, came out to my home to measure and explained everything, answered my questions probably more than once, but he was patient with me. After getting two other quotes, his package was better. His service consisted of plumbers where as the other quotes advised I would have to hire a plumber which was extra money! I like the convenience of it all being done simultaneously! The workers were very courteous and answered my questions as they were working. The daughter, Joycelyn was very nice also! If ever I decided to upgrade my bathroom countertops, Danny’s company, Icon Granite, would be who I would call! They were extraordinary!
Danny and his team were excellent to work with. Responsive, very competitive pricing, they overachieved in quality & commitments made, and quickly set a 1:1 biz relationship for the future....not only with our future remodeling/update needs, but we will also highly recommend them to our friends. Icon Granite. No BS. 👍👍
My husband and I highly recommend Icon Granite service on countertop installation service. We are very pleased with the excellent job completed by Icon Granite and especially by Oscar and his team. Oscar and his team had completed the job professional, beautiful, on schedule at the very reasonable price. Oscar is friendly, polite, honest and very talented. First he went to the stone shops with us to select the best slabs for us then he spent lot of time thinking a way to cut our expensive stone in the most efficiency way with minimum waste to save us money from buying another slabs (while other contractors would not go through this thinking exercise and just asked us to buy extra slab). He also amazingly cut our 2 extra long 115 bathroom countertops without any seaming or breaking. We had used Icon Granite two times for our projects and we are very happy and pleased with their job well done. Thank you Oscar and the Icon Granite Team! We enjoyed and appreciated your beautiful works. We wish that you are continuing success in your business.
From start to finish, Danny and his staff were helpful and accommodating. We were able to pick from slabs they had in inventory. Danny came out and templated our kitchen old style on a Wednesday and Pancho and helper returned on Monday to install. The turn-around time was impressive as well as the fit and look of the fabricated counter-tops. Pancho treated our install as if he were working on his own kitchen. Any tweaks and alignments he had to make, he consulted with us as he went. They cleaned during and after and were very friendly and helpful. Once finished the plumber that was included in the bundle we purchased showed up and was just as patient and fantastic at his job. He hooked up the new sink and faucet we had, along with a hot water tank we had attached to our previous sink. He tested everything and left everything looking and working great.Kitchen remodels can be stressful and as home owners, we had lots of questions, and concerns about everything going right. Icon Granite delivered and had great customer service throughout the whole process. I highly recommend them for your granite choice.
I have to say this is one of the best place..great price and quality product...they have done a good job installing the granite in the kitchen counter top. Job was done perfect! attention to detail ..Jocelyn and Danny was very helpful .....great customer service and have great attitude...I would recommend this place to my friends..
Went to several granite places in the Garland area and Icon had by far the best selection. Danny was very helpful and showed us around the shop, and even came over on the day of install to make sure everything went smoothly. Price was competitive and we are happy with the quality, highly recommended
Where to start...First let me say that Danny and Jocelyne have been above and beyond excellent in customer service. I cant say enough good things about our whole experience. The new granite counter tops look AMAZING and the crew that demoed out the old and installed the new were awesome. We searched around and after several other granite places did not meet our needs, ICON came through again and again to get us what we wanted, a great price and outstanding service. We will be using ICON for our next granite jobs.
We have used Icon on two occasions and have had outstanding results. Danny and Jocelyne are a pleasure to work with.The installers are professional at their craft. Would highly recommend.
We’re new to the Dallas Metroplex area and our agent recommended Icon Granite. From the initial meet/greet & consultation, Danny and his team were professional, prompt and courteous to work with throughout this entire process.Icon Granite replaced our kitchen granite countertops and tile backsplash, the final results were absolutely amazing!We highly recommend Icon Granite and we look forward to using Danny & his team with our future projects.
Very helpful in showing us granite samples, edge profiles, and sink options.
This is the second time we have chosen Icon Granite for new counters, sinks, and backslashes. We recently move to a home with a larger kitchen, and we wanted to use an exotic granite to replace the existing countertops. We were very picky about the stone and the quality of the installers. We don’t regret choosing Icon Granite again for our second kitchen project; they did an excellent job as always. They were organized, professional and paid close attention to details. The result speaks for itself. The kitchen is so beautiful, everyone loves the granite. We are looking forward to using Icon Granite again in the future for our bathroom renovation. Danny and his team have consistently exceeded our expectations.
We had a terrific experience with Icon Granite, and our kitchen looks beautiful. From the measuring appointment with Danny, to choosing our slab (and asking a million questions) with Jocelyne, theyre patient and professional. The installers were friendly and knowledgeable, and did outstanding work. We could not be happier with our new granite and backsplash. The best part was that Icon s prices were significantly less than several other quotes we received, and they had a great selection. I would definitely recommend Icon Granite.
Highly recommend Icon Granite! I had been getting estimates and looking for granite from several other companies and it was like pulling teeth. Jocelyne and Dany were a pleasure to work with, timely and gave good advice. The crew arrived on time and finished when they said they would. The cost was very reasonable. We are extremely pleased! Hire them - you will be glad you did.
We had a great experience with Icon! The customer service was excellent from the time we stepped into the showroom through the install. Very professional and knowledgeable! Would recommend!
We contracted Icon Granite to install a new kitchen and bar counter tops.The Kitchen installation was difficult but Icon did a excellent job in installing. The bar counter also looks great. Icon Granite was on time and on budget. Great Job. We highly recommend Icon Granite. To work with the owners and everyone else was a delight.
Great experience with Icon Granite! Very impressed with their worksmanship and attention to detail. They completed the demo and installation of our backsplash and countertops in one day and we have a fairly complex kitchen. They identified and fixed a small gas leak on a burner and did a good job of cleaning up after themselves. The price was very fair and a bargain for the level of service that we received. Special thank you to Danny, Pancho and the rest of the team for their amazing job!!!
Anna and Icon Granite were amazing to work with!! I would highly recommend this company for anyone looking for granite!! The job was done in under 6 hours and the men who installed were absolutely great!! I am beyond blessed to have found them and love love our granite in our new kitchen :)Thank you Icon Granite!!
Danny and team just finished our counters/backsplash and did a wonderful job. Really enjoyed working with all of them.
Really exceptional customer service, fabrication and install. On time and neat. Best prices I’ve found. I have recommended Icon Granite to several friends already.
From start to finish, this company was a pleasure to work with. Quality people, quality workmanship... cannot say enough about our experience with them. They were prompt, experienced, and cannot wait to recommend them to friends... in fact, I already have ! Thank you Danny, Joselyn, and crew !
Super quick turnaround! I called on a Monday morning, they measured that afternoon, and our new counters and backsplash were installed in one day on Friday. Reasonable prices, quick and clean crew, well definitely use them for future projects.
Customer service at this place SUCKS. I went in for an estimate for countertops on a Saturday, a week and a half later they still have not sent it. Wont answer phone, when i text they say they are either in a meeting or not in office
I can not say enough good things about Icon Granite and its employees. If you ‘re tired of dealing with companies/contractors that have no clue what they are doing, are just interested in collecting their money and differently do not know the meaning of the word Customer service, Icon Granite is the company you want to work with.It starts with Danny the owner and trickles down to his employees their number one goal is making sure the customer has a pleasant experience. As a bonus to their customer service they keep up with the latest trends and will make suggestions based on the marketplace. I got bids from 4 companies for my kitchen remodel and everyone except for Icon said that I would need a bull nose tile to give the marble backsplash a finished look, the problem was the marble manufacturer did not offer a bull nose that match. Icon was the only company that told me about Schluter Systems Schiene which is metal edging that looks great (see pictures below) and cost me less than the bull nose would have been.I wish my bathroom upgrades had been such a good experience. Again, this is the best experience I’ve ever had! If you use Icon Granite you will not be disappointed!!
We love our countertops. We did our research and Icon Granite exceeded our expectations. Danny, Poncho, Joycelynn and crew were all great. They had all the work done in one day. Very satisfied.
Love this company, they do my kitchen counters top and back splash for very good price good quality and look beautiful, wonderful crew even Kevin the Plumbing they finish in 1 day, they do such a good job i use them all my bath room in the house now, keep up the good work. Thanks Danny
We did our research before going anywhere. This is place has the best prices, the best people to work with as well. Joselin was a breeze to work with, Danny got everything we needed, and the installers got it all done in one day.
I saw their ad in a monthly magazine, they were running a special, which included the sink and plumbing, and I went to their showroom on Saturday, 8/28. I met Danny and Ana, they showed me different countertop materials, sink options, and back splash. Danny was able to do an in-home estimate that day. I had almost 80 square feet of countertop, including the island. We agreed on the price, and the install was set up for the following Saturday, (9/3). Danny came by during the week, prepared the template, and advised that the installers would arrive between 9 – 9:30 am. Ana emailed a detailed invoice, which included the countertops, tile back splash, sink, plumbing, and labor. The installers arrived at 9:10 am, in a company box truck, put down protective covering for the floors and carpet, and were very courteous. They immediately started working on tearing out the old countertops, did not create a huge mess, and were very efficient. They brought their industrial vacuum machine and kept the work areas clean. I picked out a backsplash pattern, and was very happy with the results. Within seven days, from start to finish, I have a beautiful kitchen! I definitely recommend Icon Granite for your granite needs. They delivered exactly as advertised on “Guaranteed professional & timely service”!
Icon Granite just completed the installation of our new granite countertops in our kitchen and one bathroom. We were very pleased with their prices and their work. I consider myself very attentive to detail and their work was very well done! We chose our granite slabs from one of their suppliers and our backsplash tiles from a local store. Icon installed everything less than a week after we confirmed that we were ready to proceed. They completed the job within one day, and cleaned up after themselves when they left. They laid tarps down on the floors, and vacuumed up the debris when they were done, even hosing down the driveway where the tile saw had been. The grout lines are beautiful and they were careful to check with me about problem tiles they found in the box when installing the backsplash. We felt that we got a very competitive price and quality installation. We would highly recommend them!
I received quotes from 4 or 5 companies total before deciding on Icon Granite. The owner, Danny, is the one who does the measurements. One company sent a guy who barely spoke English and had no idea how to answer anything besides measurement questions, so Danny was a breath of fresh air. Hes a very likable and knowledgeable guy. I also felt more confident that if the owner is putting in the work and showing his face to meet the customers then the job would be done right.We bought our own sink because we wanted a larger one than the standard, but they do provide one with it. One great thing about Icon is that the price is ALL-INCLUSIVE. When I started getting quotes I had to write down what all they included. Most companies provide the price in a nickel and dime format, where they might provide demolition, but at an additional $x/sq ft, but they dont provide a plumber, etc. Icon does the demo, the backsplash, installation of new counter, and they have a plumber who shows up mid-day to hook up the sink. Like I said, they include your choice of the standard sinks, and they also give something like 8 different options for the type of edge cut on the counters. They have more complicated ones for more money, but we didnt go with that.Anna at the warehouse was great to work with as well. She was very friendly and helpful. We had looked at enough places that we basically knew what color we wanted when we showed up, but it was a quick process. They had examples of all the sinks and edgings there at the warehouse. There were maybe 6 or 8 of both sinks and edgings that were included with the regular price.Even though Danny does the measurements on the initial visit, he has to come back to make an exact template a few days before installation. Since we bought our own sink, he took it back with him to draw the template. So just a heads up that if you do want another sink, youll need it ahead of time.The installation went very smoothly. It was a crew of 2 guys, and they showed up around 9:00. Poncho is the main guy, and he was really good to work with. We have a long stretch of cabinets, and they peak in the middle because whoever installed them didnt bother to level them out. He did a really nice makeshift fix to fill the gap between the counter and the granite. If you arent looking for it youd never notice it. It took them every bit of the day to finish. Im not sure if they usually bring their own lunch or leave for something, but I bought them pizza as a thank you, and I recommend it. Those guys put in a long day of work.The plumber, Kevin, showed up mid-day. Even though we bought the sink beforehand, I made the mistake of thinking our faucet looked find and tried to hold off on buying a new one. Once he showed me some corrosion on it, I thought Id better get a new one. So he actually had to come back the next morning to give us a chance to shop that night for a new one. I actually had 2 other random plumbing issues in the house though and had Kevin work on those that day (of course paid separately to the plumbing company).Overall, Icon was a great experience. The price was one of the lowest, but the quality of customer service, work done, and professionalism was still top-notch. If youre looking for a granite company in the DFW area I would absolutely recommend them. And this is coming from someone who did quite a bit of shopping around, so I feel like I have a good grasp on what I wanted by the end of the search.
Ive worked with Icon twice now. They are prompt, professional, and 25% cheaper than big box stores. If they dont have what you want, theyll get it. My experiences couldnt have been better.
WOW WOW WOW !!!Icon granite is a one stop shopThey did everything with perfectionDanny the owner and his crew are first class.They came in and did my granite countertops and backsplash and granite blanco sink with great ease.Best prices too, I had two other qoutesDidnt even come close to icon granite and Dannys team !!! His team knows what they are doing !, polite, respectful and trustworthy and they. Cleaned up !! The lady Jocelyn at his office is patient helpful kind and a delight to work with.Do yourself a favor no hassle no stressCall Danny !!!My mom was even impressed shes hiring him for her home as well !!
If youre looking for Awesome quality work, this is your place!
This company knows countertops and did a great job for me.
We absolutely LOVE ❤️ our new kitchen!!! It looks so good!!!
Excellent workmanship and customer service!