My son Brian and I came in the other day because he had a leaking tub value. James at the counter was extremely nice and took time to help us pick the right parts to do the job. He was very knowledgeable. We highly recommend Ferguson Plumbing. Thanks guys.

James Freeze was very helpful with getting us the plumbing items we needed and helping with finding appliancesThanks James for your kindness!!!

If you are looking for good customer service or compassion for your fellow man DONT GO HERE! My illiterate grandfather was at their remount rd location on 5/21 looking to replace a part for his well while there he informed the counter man that he was illiterate and needed a little more help. To which the employee treated him poorly and dismissively because of his handicap. My grandfather felt as tho the employee treated him less than a person because of his disability. these people showed no compassion for an elderly old man who just needed a little extra help.

Excellent customer service!

I was at Fergusons a week ago. Had a shower handle issue. The folks there went over and above to assist me. They could have sold me an $89 part but informed me to call 1 800 4kohler to get a replacement at no charge. My part came in today from Kohler, no charge. Thanks for the great service at Ferguson, I appreciate it.

Im not sure what level of customer service or helpfulness is realistic to find from a place like this, but I didnt feel welcome. Family is using the gym membership shower to stay clean, we are at our wits end trying to find this part and I just wanted a helpful voice to help me with some options. I was told to check Piedmont plumbing in Charlotte and although it was difficult to find, what a treat! Piedmont plumbing was friendly and found my part within seconds, even gave me tips when installing it. At Ferguson, Im certain that a regular Joe like me isnt the main market for a company that supplies licensed plumbers, but the store was empty with 3+ employees and sometimes it doesnt hurt to give the guest some extra TLC. I dont carry that part...silence...stare.... could better be said as let me look here for you, that looks like a Sterling...ok yeah we dont have it here...Im sorry, maybe I can look it up to give you a part number or see if our supplier carries it, if you cant wait for it to be shipped I understand, Ive had a lot of people have luck over at Piedmont in Charlotte, its about a 25 minute drive but if you text them a picture they can tell you if they have it, is there anything else I can help you with?. My 2 cents.

Greeat guys good work additude fast service.

Great service and pricing at the HVAC side

Very professional, friendly, and helpful. Highly recommend!

If you are not a contractor dont bother going to Ferguson. I went to purchase a run capacitor a six dollar item but since I was not a contractor they tried to charge me 10 times the amount $60 for the same part . This is ridiculous they will never get my business for anything .

Couldnt do my job without these guys!!! Thanks for all you do!!

Very Knowledgeable, Great Selection

Always helpful!

Have a lot of stuff, some hard to find other places.

Good