Sales staff amazing... Actually listen to customers... What they want and help find best fit! Matthew was AWESOME! He put me in a newer car with less miles than I could find at home! Way to go Stanley! Give that man a raise!! π
This dealership is top notch!! Excellent customer service from the guys prepping the car to the sales manager!! Me and my wife both brought cars last week and we dealt with Tim. The car buying process is usually stressful but Tim and the guys made us feel calm knowing we made a good decision. Not only did he sale us two vehicles but he also got us a GREAT deal with the insurance. All around good experience, Im very much pleased!!
Matt was the most helpful car salesman we have ever encountered. He was straight forward, kind, and found us the perfect vehicle. We will continue to come back and ask for Matt the next time we are in search of a vehicle :)
Jayson Velez was wonderful to work with. He immediately felt like a friend. I purchased the first car he showed me - a 2018 Honda CRV. Its been 2 months and Im very happy with the car and the whole dealer experience. I received a timely evaluation on my trade in and a fair value.
Tim Did It! So happy to have worked with him. Very informative and will take care of you! Highly recommend going to Tim first for all your car buying needs!!!
Just purchased here for the second time and again was a wonderful experience! The sales manager Michael saved us so much time and was so straight forward and pleasant to work with! As always Tim Trawick was amazing as well in helping us locate the vehicle we were in need of. I will always recommend this dealership a hundred times over from start to finish our process only took maybe 2 hours in total which was great! Thank you guys for making car buying an enjoyable experience and not a headache!
Finding their service to be inconsistent if not unreliable .
Matt Miller and the rest of the Team at Stanley Dodge are great and are a pleasure to deal with.
Great and Friendly customer service! Go here for all your car needs and ask for Tim Traewick!! He is truly helpful in answering all your questions and getting you and your family the best deal he can. TIM DID IT!!
Tim Didit is the salesman to take care of you. I have dealt with him for years and have no doubts about his integrity. He will do everything within his powers to help. Thanks Tim for all you have done for me.
This dealership is unlike many others. They are honest for starters and the sales man that helped me throughout the process was amazing. His name is Jason Velez and I highly recommend him. From the start he was cutting through all the bs and really fought for me tooth and nail to get me into the truck I wanted. My credit wasnβt the best but he made it happen with good price and monthly financing. You can tell that the staff is friendly and they are nothing like the vultures you see in other dealerships. They treat you like family and thats what made me pull the trigger on this great deal.
Had to have some repairs done and the did a great job. Even though we didnt buy our vehicle there. They cleaned up another dealerships mess.
Brought my new Chrysler pacifica to this dealership for routine maintenance today and everyone was super helpful and kind.. so many dealerships these days are rude and obviously dont enjoy their job.. but this place was great..
This dealership values their customers and provides them with exceptional service. On our trip from Dallas to Austin we encountered a problem. Josh their customer service manager helped us, gave us great advice and had us on our way! We are so grateful for the excellent service that he provided us with! Thankyou again Josh!!
Tim didit helped me get into my new truck. 2016 Dodge ram eco diesel.Thank you good sir for all your help. If your looking for a vehocle see him.
Awesome service, super friendly staff βΊοΈ. Jayson Velez super helpful and Mathew Maxwell . Thanks yβall for helping me get my new vehicle .
Jayson Velez help my husband and I get into a new truck same day! Very good down to earth salesman. If youre coming to buy a truck I suggest you ask for Jayson. He is awesome.
Fast and easy service today! The quickest process next to any Dealership Iβve been to, and we live 6 hours away. Great deal, great people, and great service. Thank you to everyone who helped us today, as well as to Jason for helping my boyfriend find the perfect truck and deal for him!!
Its too bad that zero stars isnt an option. I took my car in to have a timing belt replaced after being quoted $750. $1,500 and six days later I got my car back. After watching a video on how to replace my timing belt, I realized that I couldve easily done this task myself for about $200. I cant fully explain how angry I am over the situation. Its my own fault for going to a dealer for routine maintenance, but please do not make the same mistake I have. Stay away from this place.
It really has been a little slice of heaven experiencing the Stanley Buy Here program. Bought the $12,900 vehicle from them June 2019, and so far over $6000 in repairs have been done. Now the transmission is on its way out. Thats another $4000. Plus $1,600 more in repairs. Great, great job guys.Rest assured, when I trade this in, Im not coming to another Stanley dealership.
A huge thank you to Craig, Matt, and Andy at Stanley Motors in Gatesville. They all did an excellent job helping me to get my wife a new car. Im very appreciative to all of them. My wife loves her car! Thank you all so very much!
Ben Preston worked itβs me on our purchase. Very knowledgeable on the products. He made us very comfortable in our purchase. I would definitely do business with them again.
Always take my truck here. Their service is excellent and the staff are very friendly and professional. Great place!
Our company bought a new truck from Suzy. She was very helpful and easy to work with. They gave us a fair trade amount for our vehicle. We will definitely use them again for our future truck purchases.
We had such an amazing time when we came to purchase a car here. Jamie and Matthew were so awesome and patient with us. We appreciate you guys and we will be backβΌοΈβΌοΈ
Wonderful experience after a stressful day and weekend we went in and Susie was good to us. Yβall are a wonderful team, keep up the great work and costumer service!!!! The drive is worth it they have great vehicles and prices!!!
We had an extremely positive experience with the service department at Stanley. We received notification of a warranty letter while on a road trip. When we called this shop, they were able to get us an appointment the very next day. I dropped off our Jeep Cherokee Trailhawk, and they were able to look up the warranty adjustment needed. They mentioned it would likely take less than one hour to complete, so I chose to just hang out at the facility and admire the new vehicles on the lot. As it turned out, they were able to complete the update in only 30 minutes and they even washed our Jeep at no charge. Josh at the service desk, and everyone else I encountered during my visit were all very friendly, helpful and professional. I would definitely recommend this facility to others in the area. Very impressed with the friendliness and home town feel despite being part of such a large network of dealerships. Thanks to all, and especially Josh.
Jeremy will fight for you to get your dream vehicle at the price that wonβt have you losing sleep. Mat will back that up all the way to the bank. Ray will get through the financial paperwork in record time - without screwing you. My wife and I bought several vehicles in the past.. and I can honestly say that from sales to MGMT to the service dept., everyone here is genuine. I meet new people from all walks of life daily, and my job is to read them... believe me when I say: the folks here are as real as it gets. Thatβs a rare find in this business. Sure, you can shop elsewhere (as I originally did) and any salesman will put on a good show like a corporate-trained monkey; but, if authenticity and a manβs word is of importance to you, then you will be best served here.In short: 10 out of 10, will buy from here again.
I just had a GREAT experience with Jamie and Matt! They worked with me and got me into a BEAUTIFUL new truck! Will definitely recommend them to ANYONE!
SUZY AND MICHAEL JONHSON, AWESOME EXPERIENCE, THANKS TO SUZY AND HER TEAM!
I had an amazing experience here. Tim was the best and got me the truck of my choice.
Jayson was awesome. I think I will be very very happy with our new truck
Thank you so much for helping me with trading in my mom van for my new car! Suzy, thank you so much again for everything!!
Im very disappointed in this place I was promised something was lied to I sent my trade-in information to a salesman supposedly by the name of Tim and he specifically promised me someone would contact me back I was never contacted I will take my business elsewhere and never do business with this dealership do not waste my time I Will not waste yours.
Had such a great experience! Suzy helped me get out of my 2012 Tucson and into a 2019 Jeep Renegade!! She even let me have some pizza while waiting for everything! Best service ever!
Thank you to Ben Preston and team for providing a positive buying experience!! I highly recommend!!
Ben Preston really made the process easy and understandable on buying my F-250!
We bought a new truck from Jeremy Pruitt and he was very helpful. We will definitely go to him for all of our new vehicle purchases. Very easy to work with. Thank you Jeremy!
Great experience with Suzy. Went there with my best friend and she really helped her out with what she needed out of a new to her vehicle
Really great experience! Thanks to Jamie and Matt, they went out of their way to get us just what we wanted.
Amazing got me into exactly the vehicle I wanted, and gave me a awesome trade allowance, they go above and beyond and some of the best folks around, if you want so professionalism just see Matt, and Rick.
Wow!! We cannot say enough good things about these people!! Our experience from start to finish was optimal. Communication was on point! Special shout out to Matt Maxwell and Jeremy Pruitt - thank you guys for making our dream truck a reality!! I am sending all my friends and family to these professionals!
Very surprised by Todays visit. My prior visits left me with doubts about this dealership, but the Sales Manager and Trey, the Sales Agent I dealt with today, really convinced me that this is the best dealership in the world.!
Was on the road to Texas and had a tire go flat. Called the dealership and they were able to work me in, replacing the tire. Vehicle was washed when returned and the spare put back in its proper place. Very clean all through the dealership. Would recommend.
1st buy is 350 payment, 1st trade payment 600 second trade 995 .it just get worst as you go . Service is horrible you take brand new car in for first oil change then they try to get you to spend 1000 forall these different problems and then service manager taylor wont give your car back till you pay 1000 dollars . Ive bought 3 cars from them and each time they only last 60000 mile till light poping off . Then you wallet is empty
No one looks forward to buying a used car. On Saturday I visited with Rick Johnson here and man, what a pleasant experience! I laid out my expectations up front and Rick was totally accommodating with no pressure whatsoever. Zero. He knows his vehicles and letβs you lead the process. Youβll do well to let him guide you.Thanks again, Rick.
Went in for an oil change and Ms Alison was very resourceful! As well as with Mr Rick being informative and helpful about possibly getting in a new ride! Gave the breakdown of whats what and the current options available for my situation. No pressure or and no lies! I will definitely keep service with these people. Thank you! π
I have nothing but praise to sing regarding my experience with these fine professionals. My initial contact was made by Bubba, who called me on a Sunday because he just happened to be in the office. He was very pleasant and honest. I was upfront about my credit and told him what I was looking for. He called the next morning to initiate the whole process with no pressure. I would also like to acknowledge Larry, a General Sales Manager. Larry went above and beyond to get me a good loan option, even with my shaky credit. He explained all the terms in simple, no pressure language.I was also given the option to have the car delivered at no additional cost. I handled all transaction through phone calls, text messages, emails and a debit card.I cannot recommend these folks enough!
Tim Did it! He got it done and was willing to work with us on getting what we wanted. He is a very funny guy too.
They were a little pushy, and they REALLY wanted me to get a car.Other than that they were really nice, and caring
Went in to get a new battery installed. I was there 2 hours for a 30 minute job. I didnt even let them do a wash or I would have been there another hour. That was way to long for just a battery. They need to ask if you want a full service check before they do one. I might be going elsewhere where next time.
Tim helped me get a car! He will have your back through the process. Love this car more importantly my kids love it!TIM DID IT!
Their service department has given us outstanding customer service everytime weve had been in here. It didnt matter if we stopped to ask a question, were having an oil change done, or more major repairs on our vehicle. They have always provided the same great level,of support. I highly recommend them.
AMAZING SERVICE!! They really work with you & put you in a car of your choice regardless of your credit. Even if you dont have a way to get there, they will make a way for you. They are amazing people, they truly care about their customers. They make you feel like family, they definitely have your back ! I recommend everyone to get a car most definitely !
Excellent service
Thank you Jeremy Pruitt for a smooth transition of buying a new vehicle and trading in one. Very knowledgeable and informative every step of the way.
Jeremy Pruitt was extremely helpful with getting us out of our Ford and into a Dodge! I couldnt be more happier with our purchase. He was nice and very informative during the test drive. He made sure to point out all of the neat features our truck had and answered any questions. He also did everything to keep us with a payment zone that we were comfortable with. I highly recommend Jeremy to anyone who is looking for a new car or truck. Thank you so much for all your help!
Absolutely PERFECT experience!! Took my son there, as a first time buyer. We dealt with Ben in sales, and Mike on the finance side. They got us EXACTLY what we asked for, and 100% MORE!!
Friendly and courteous. I got a great deal on .y vehicle. I recommend them to anyone... Tim did it.....
I had a great experience. The company I normally do business with, on my credit, got me to the dealership only to take my offer away. I worked with Jeremy and he worked on my deal with great care. Then into financing with Paige, who absolutely went above and beyond, to bring my deal to a close. I wouldnt have my new truck, if it wasnt for these two. On top of their great work, they showed great compassion for my family emergency, that just so happened to coincide with the purchase. Thank you for making my experience a great one.
Jeremy was very helpful and polite. Made me feel like family.
My car was totaled in a hail storm, so I purchased a Chevy Equinox with Mike Whitehead and couldnβt have been happier with the customer service. He has went above and beyond to help me out and even have my vehicle delivered to me in San Angelo. Highly recommend this dealership and going through him for your purchase!!
Rick and his team was absolutely awesome, one of the fastest car buying experiences Iβve had. Answered all my questions before I even asked and brought the Jeep I wanted from another Stanley to save me the drive. 10/10 recommend!
Braden Hines was incredible! We didnβt just get one car, we got two. A Chrysler 300 and a Dodge Dart. He was able to work with us and help us get the price we wanted. He also entertained our two year old by blowing up a balloon for him. He went above and beyond! I highly recommend him if you are looking for a new car!
I drove 45 minutes to see a vehicle that I was informed was available. When I arrived with my wife and two children, I walked inside to see 5 people sitting at their desks without anyone greeting me. Finally when I was approached by a salesman I asked him if I could look at the vehicle I drive there for. He brought around the wrong vehicle, then told me the vehicle I was interested in was sold. There were 0 customers in the building so I know it didnβt sell recently. He said he could find me a vehicle similar to the one I was interested in...... it was just a sales tactic to get me in the door. Tricking a person into giving you their business? Very poor way for a dealership to operate. I would not recommend these sleazy tactics to anyone.
Brittney Swan in sales really took care of me. Im all the way in Albuquerque Mexico and she made me fill like my wants came first and found every way possible to get me in the vehicle I really wanted. The car literally is my dream car great work great customer service. Thank you Brittney so much you made my purchase very easy and comfortable. I highly recommend Stanley Chrysler Dodge Jeep.
My fico score is a lowly 515..they still sold me a car with zero down..Im still in shock...no money down..no co-signer...treated me like a King on the salesmans day off even!!! Wow
They showed to have several of a certain type of used car in stock, we drove over 50 miles to find that they did not have any of that type at all. I dont care for that type of business. Wanted to sell us something else even said I would be much happier with what they had in stock.
I went in for a warranty repair and Ms. Allison was so kind and treated me like a valued neighbor. She answered all my questions, and was helpful arranging service.
Brandy Byrd and Kia Hugghins are extremely helpful! A dealership needs a good office and I am glad Stanley CDJ Gatesville has these 2 ladies in theirs!
Braden Hines was a huge help. Super friendly and easy to work with. Got me in the vehicle that I wanted and was a very painless process. Will definitely be sending business your way. The entire staff was super friendly and very helpful as well.
The sales rep was decent but they lied to me about several things that were later found out. They didnβt even give me a darn hat for buying a new van. They still have yet to give me one. Itβs always an excuse when it comes to having one when I ask for the one they owe me. They never have us our referral bonus and itβs always an excuse when asked about it.
I will recommend Tim to help anybody there as he is very professional & listens to your want & needs. Thank you!!
I am more than satisfied with the customer service that I received. I worked with Braden and Isiah, their communication was great and they were so nice. They got me into a 2019 Jeep Renegade!!! Braden was extremely determined to get me into a car that I loved and he did just that. Those two are PHENOMENAL and they need raises!
Nice place helpful and friendly.
It was very satisfying the people were very professional and polite thank you
Jeremy Pruitt went above and beyond to get me in the exact vehicle I wanted at the price I needed. The whole team made me feel appreciated. I went in for a test drive and drove out in my new truck in a matter of hours! I highly recommend Jeremy and the team at Stanley!Had a great experience with Addison Dunn in the service department today (April 1)! Went in with a tire issue and he went above and beyond to get me taken care of as quickly as possible and back on the road! Its good to know they back up the vehicles they sell with great service!
Stanley Chrysler not only took the time to make sure I was taken care of, they also were very helpful in putting me in the perfect vehicle! Exactly what I was looking for! Special thanks to their sales team and to Isaiah Ivey their Vehicle Consultant who took his time and interest to make this a awesome buying experience for me!
Managed to get a great Jeep Grand Cherokee 4 x 4 limited with a towing package fleet vehicle from Michigan for under 30 grand, really really great shape, 35,000 miles. Due diligence to the buyer, do your homework on with this stuff should cost, dont settle for the first offer. Really friendly staff, worked hard to meet our needs and get us in the SUV of our dreams. Check them out but remember, theyre still car dealers. Know what youre looking for and know how much it should cost
Suzy was awesome and very nice and helpful π
Tim, Kandi and Ray made this the best purchase I have made. They are friendly, knowledgeable and helpful.
We had a great experience. Tim is great.
I saw a used vehicle on their website I was interested in. I emailed to verify it was still availible. I set a date and time to look and test drive. When I arrived that vehicle was in the service bay being worked on. I did look at other vehicles and found one I liked. But after setting an appointment to look at a specific vehicle it was disappointing. I drove the other vehicle home for the weekend. It had an oil leak. Took it back on monday. They kept it in the shop for a week. Parts on order etc. Not a problem but when I emailed or called they could never tell me when it would be ready. I also wanted a second key made and it was missing the jack. I did end up buying vehicle #2 because I felt it was a fair deal. The extra key they had made did not work all the functions. And after emailing I still have not heard from them. And they failed to order a jack. And when I did pick up the vehicle it had not been cleaned or detailed as promised. Though I feel like I got a good deal their customer service is terrible. I had to have the key reprogrammed. And bought a jack.Good deals but dont expect any service after the sale
I want to say thank you to Tim did it and candy at Stanley Chrysler in gatesville for taking the time to call me back and make sure that everything with my car is being corrected
Drove over an hour to look at a truck and was told on the phone before I left they still have it. Get there and was told has a deposit on it, waste of time. Plus the current diesel I have has less miles then what I was looking at buying. Be taking my business else where somewhere More professional.
Had a great experience, I recommend speaking with Mike Whithead. He was highly professional and made our time there quick and painless.
Braden and Isaiah were amazing! They helped me get the vehicle I loved for a great price. Very helpful!
Absolutely do NOT recommend this location for purchasing a new vehicle salesman actually did not come out to truck to talk, I called him and told hi, that I am outside looking at truck, his reply was you will need money down! Well if do not have the energy to get up, walk outside and keep a safe 6 distance and talk to a potential buyer then I dont need to waste anymore of Stanley Dodges time. So I quickly replied dont worry I have someone else willing to work with me, hung up walked back to my vehicle and left premises. WILL NOT be back. Not to mention I had in hand a PRE-APPROVED for up to 50K letter from Credit Co. good at Stanley Dodge. Very bad experience with this dealership. Will purchase from somewhere else.
Tim Didit helped me about when it came to the vehicle I wanted. He was patient and didnt try and push anything on me. Thanks Tim!
Wonderful experience with Isaiah today. Made my car buying experience stress free! Thank you and I totally recommend him.
Brittney swan helped me out, very patient with my indecisive nature and very friendly helping me figure all the little features giving me time to think and understand. She didnβt not pressure or push me and did everything to stay within a budget and making sure I understood every step. Very clean and nice place!
Jeremy Pruitt is the BEST!!! I left the lot with the car I really wanted!! A 2014 Dodge Charger. He was very patient with me and had GREAT customer service. I will definitely recommend people to him!! Heβs such a blessing!!
What a great experience they got me Into a great vehicle.