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APR - Auto Repair and Service
1025 N McQueen Rd #150, Gilbert, AZ 85233, United States
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APR - Auto Repair and Service
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Be
Review №1

I’ve been taking my car here for a long time. Love them, great mechanics and I trust them.

Ni
Review №2

Was in a crunch with my oil life in my vehicle at 4%, not ideal in sales! Pete helped get me right in and I was in and out within 30 minutes. Top notch service and super friendly staff. Highly recommend

Ca
Review №3

We called first thing in the morning and they were able to work our car in the same day. We have used APR several times and they are always courteous, prompt, professional, very affordable and we will always call them for our auto needs! Great company!!!

Sh
Review №4

I don’t trust my car to anyone else. Pete and his crew are fair and honest!

Ro
Review №5

Had new rims and tires installed on my 2019 Mustang Bullitt. Car has less than 3200 miles on it but I did not like the black rims.. Element Wheels recommended ARR for alignment. Called Peter last week and told him alignment should be checked once the rims and tires were on the car. I went to a larger rim. Element installed rims and mounted new tires this morning. Called Pete he said bring it over. Which I did, the car needed alignment. It was done. Peter explained everything to me. I am pleased that I was able to get everything done the same day. Thank you, thank you. You now have a new customer. There today 7/23 for installation of jacking rails and rear SUSPENSION BRACKETS. Good job and done timely. I will be back with my other car and my lady friends car for oil changes and routine maintenance.

Ga
Review №6

Fast and professional service. Genuine people with good recommendations. One of the only shops that could align my lowered g35. Less than an inch between the tire and fender and 4 of ground clearance.

Bo
Review №7

The personnel is knowledgeable and friendly. Their service is terrific and timely. They are proactive in notifying me of service that will be due soon so that I can plan for it. Lastly, they are a great value.

Se
Review №8

Date: Nov. 2019Review for: APR- Automotive Performance & RepairService: Maintenance / RepairsMechanic/Technician: CaseyVehicle: 2013 Toyota Tacoma X-RunnerAPR- Automotive Performance & Repair is Highly Recommended and Referred.Casey has the utmost courtesy, hospitality, and professionalism. He is on time, cautious, and careful w/ your vehicle and the services rendered. His experience and knowledge in the Import Vehicle Maintenance, Repairs, and Upgrades are unmatched.Thank you for the great experience and professional service.Best regards,Sean B.

Ma
Review №9

Ive used a few different auto shops over the years here in the East Valley, but I have settled on APR. Their detailed inspection report, followed by a phone call to go over everything is great. They tell you which items can wait, which ones to just monitor, and which ones should be done right away. The prices arent the lowest in town, but they are definitely fair for the service you get. I have recommended them to friends, family, and colleagues, and will continue to use them for all my auto repair needs.Added on 10/3/2020 - I had a low coolant level message come on the dash. Called Pete at APR, and he was able to get me in the next morning. They found a leak at the radiator hose clamp, fixed it, pressurized the cooling system to make sure there were no more leaks, and had it ready to go by noon. There was no charge for this work, since they had recently done a water pump job on my truck. This was awesome, as we had a trip planned to pull our RV out of state the following week. These guys really are great, and I wont be taking my vehicles anywhere else!

Jo
Review №10

Great customer service, straight forward, got me in and out just, didnt try selling me services I didnt need. They actually fixed a problem another shop couldnt get it right after 3 times. Highly recommend!!

Br
Review №11

Great service! Very timely on when they promised it would be done.

Za
Review №12

APR is now my go to place for repairs. They are upfront about costs before they do any repairs and most of their repairs have warranties. If you do a general inspection you’ll get a detailed online report sent to you on the conditions of your car, definitely appreciate that. APR gives quality service!

Ka
Review №13

Amazing! BEST Mechanic I have ever had. Not only did they do a great job with my repairs at a great cost, they also treated me like family. It was like having an older brother that would tell you the honest truth and not blame you for not knowing what you need. I have been going for over a year now for oil changes and repairs and I trust them completely! Highly Recommended!

Em
Review №14

Looking for honesty, integrity, and awesome people who know what theyre doing? Right here. I am impressed with their willingness to help their customers get the most and best for their money. Professional AND personal. I will be coming here for all my future car needs and recommending them to my friends. Thanks guys!

Ja
Review №15

Love this shop! I wont go anywhere else. They are honest and very knowledgeable. They have done service to my 99 jeep Cherokee (w/300,000 miles) for the last two years. I asked them to give it a full inspection while it was in for a oil change. I was thinking about giving it to my son for his first car. I asked if it was worth paying to fix it up. It would of cost me about $3000. to fix a few problems. The head technician told me in my honest opinion, I wouldnt spend the money to fix it. I was on the fence already about spending more money on it, but its been a great vehicle and I wouldve love to have given it to my Son. APR is by far one of the best shops Ive dealt with. The Owners is a great guy and has a wonderful team of mechanics.

Ad
Review №16

My wife had an oil change here last week. They did a thorough inspection as well. They didnt try to upsell any service, which is rare these days. Its hard to find an honest repair shop. She said the owner was friendly and professional, so I guess we found our new auto repair shop.

J
Review №17

APR repaired my 2006 Tundra this time out and, once again I am extremely pleased!I am a permanent repeat customerThey’re forthright and they answer any & all questions with great honesty/integrity!Pete took care of us today and he was absolutely wonderful! We totally love the pictures taken of the necessary parts to be replaced (or not replaced)Inspections are free and he advised us what our options are. No pressure whatsoever!!Truly an excellent automotive shop!

Ji
Review №18

Honest and thorough! Didn’t upsell, just showed what needed done and did it for a fair price.

Je
Review №19

My 2012 Jeep Rubicon has tons of upgrades and after market parts so I needed a mechanic that I could trust to help me care for it properly. APR was recommended to me by my auto detailer and they have been great! They are very knowledgeable, professional and fairly priced. They proudly stand by their work and are dedicated to top notch customer service. I am grateful they were recommended to me and I’ll be a customer for life!

Tr
Review №20

This professional staff truly is empathetic toward the plight of the customer. They want to get you back to your everyday life of going where you want and when you want without breaking the bank. Always communicating the needs of the vehicle and any options available. Overall experience from dropping off the vehicle to picking up the vehicle is not stressful. Professional

Mi
Review №21

These guys were great. I explained my situation, they listened and provided suggestions & options. I had the work done, and am grateful I chose APR. they even offered me a courtesy vehicle and were finished exactly at the time they projected. Great prices, Professional and personable business. I will be returning for future vehicle care.

Jo
Review №22

I called and asked for a quote for an oil change. It was quoted at $80 for my vehicle. Once I arrived and waited for 25 min I was told the quote was wrong and it would be $160. This was a waste of my time and very unprofessional.

An
Review №23

Nice place helped my homie in his kia optima installed new camber bolts and did a awesome alignment I would go there if I needed some work

Sa
Review №24

Took my van here and had a great experience. Its hard to find a good mechanic this place is awesome.

Br
Review №25

When they do an inspection they send you a detailed report with pictures. It’s super useful and easy to understand even if you don’t know much about cars. Their service is always great!

Mi
Review №26

Great team and great service! APR is a wonderful shop with friendly, knowledgeable staff. Great pricing and quality work has kept me coming back to them for everything my car needs. Whether your in of an oil change or looking for some higher performance, APR should be your shop.

Da
Review №27

Our family has used this place for over three years. We find the team very honest to deal with and they provide advice if a job is too expensive for the value to the car. We trust this business and have not been let down.

Ja
Review №28

The real deal. Got my Stinger alignment dialed in after a curb incident

Bi
Review №29

Amazing shop, very professional, best performance service shop I have ever been to in my life. Got everything done at a reasonable price.

Ix
Review №30

The Techs that work here are friendly, very patience and answered all my questions. I really appreciate their attention to detail and how quickly they were able to see me. They fixed my A.C. that hasnt worked in 4yrs!!! And repaired little things that made a big difference.The lobby was clean and they had hot chocolate in addition to coffee to drink. The owner is friendly and he is really nice to work with. I definitely will be back. Honest, trustworthy guys. I really felt taken care of.

Br
Review №31

I called in and they got my truck in that day to give me a quote. I expected at least a week but They finished in just 2 days. Great customer service!

Kr
Review №32

This review is overdue. APR was recommended to us by a friend and they have continually gone above and beyond in their professionalism and service. Theyre always able to get me in quickly, and they do quality work at a reasonable price. They are very trustworthy and honest in how they run their business, and if theres a better deal to be had somewhere else, they will tell you about it.I highly recommend them!

Ta
Review №33

Have spent around $5,000-$6,000 at this buisness and I can say absolutely this is the best Auto repair shop in town. This is my go to spot whenever I need work done on my car or even if I just have a question or concern about my vehicle they are always there to help out! The quality work they do is top tier, but the communication the whole team has is really what sets them apart from the rest! And shoutout to my latest service advisor Peter he deserves a proper raise/promotion

Ju
Review №34

I love APR! They treat you right and let me know what needed attention on my car and what didn’t. Very honest and reliable. Two thumbs up! 👍🏻 👍🏻

co
Review №35

Mike and Pete were extremely helpful when it came to diagnosing and fixing my strong misfiring issue on my Silverado. A previous shop had not fixed the problem but still racked up a massive bill. Pete was able to fix it with a very quick turn around and provided all the details on what needed to be done. After all said and done they were able to provide a good price and had amazing customer service. Would recommend them to anyone over any other shop I’ve been to.

Li
Review №36

I was very impressed that they relayed information conducive to the continued workings of my vehicle. Very helpful and appreciated.

Ma
Review №37

The only shop in AZ I trust for my alignment needs. The work is done right, the first time, for a fair price. Will always come back!

Ju
Review №38

Expertise combined with courteous

An
Review №39

Always great service. Highly competent shop. And always looking out for the customer. I cannot say enough good things about this place, definitely a good representation of auto repair.I came here from a referral and was very pleased with everything every time I come here. I will refer anyone that I know to here in the future.

ja
Review №40

This place is great! The shop is clean and comfortable, the employees are friendly and knowledgeable. Customer service is amazing! Mike at the front desk has been so helpful. They give a printed list of reccomended services and helped me prioritize. Mike explained everything without being condecending or pushy. Service has been fast and thorough and prices very reasonable. Even dropped me back at my office since its close by. Its been a while since Ive felt good about a shop. Actually looking forward to getting the rest of the work done on my vehicle. Thanks Mike and the rest of the crew!** update ** Thank you Peter! Once again this place goes above and beyond!

au
Review №41

Thank you for taking care of me and my poor old car. As stressed as I was yesterday afternoon stranded and waiting for a tow truck for hours due to my car overheating, y’all stepped up to help me with a loaner once I finally got to the shop and got me in the next day to fix the issue. You have put my mind at ease on many occasions and I greatly appreciated your expertise, customer service and for making some very chaotic times much easier to deal with when issues arise with my car. You are the best!

Jo
Review №42

APR is a top notch auto repair facility that specializes in excellent customer service and of course automotive repair work at a reasonable price point. It is very difficult to please the general public all the time but these guys do a great job. Very knowledgeable and very professional. I would not trust anyone else with all our business warranty work. Thank you APR.

Qu
Review №43

They were very great and super professional the guys new exactly what the problem was and left me a very satisfied customer

Ka
Review №44

Went here to get an alignment done on my long travel Silverado and the staff was amazing! Nobody there ever told me no or they couldn’t do it, it was always “we’ll make it happen”. They were super knowledgeable and even set me on the right path for future upgrades! Thanks again guys!!!

Lu
Review №45

I am very pleased with the service I received from APR. The owner took the time to talk with me about my car and communicated clearly the options I had. The repairs and service to my car were completed professionally (photos and explanations included) and courteously. They even fixed my windshield wiper fluid dispenser unexpectedly without charge :)

Ka
Review №46

I could not be more pleased with my experience with Gilbert APR! I have been looking for a place to take my car for regular maintenance and this is definitely it! I even went in asking for a pricey repair (one I was told by a different place that I needed) and APR determined I did not need that repair after all! No hidden fees, great communication, and wonderful quality. They were thorough and quick! My experience with them was perfect from the moment I called to make the appointment to when I left their lot. I do not recommend places easily, but I have no hesitations recommending this awesome place! Being a woman I am especially on guard and worried about being talked down to or taken advantage of. I truly felt like Shane and the other person I spoke with (sorry, forgot to get his name) were talking to me the same as they would talk to a friend, family member, or any man.

Go
Review №47

Just had my oil changed and these guys were great! Very friendly and professional and helpful, and great pricing. I will definitely be back and recommend friends and family to go here. Thanks APR!

Mi
Review №48

Since moving to Arizona some 7 years ago finding a good place to take my diesel truck wasnt easy. Fast forward. Since finding APR I never need go anywhere else. These guys are extremely knowledgeable and fairly priced not to mention stand 110% behind theyre work. You guys ROCK!!!!

Mi
Review №49

Excellent service and repairs. Highly recommend.

Mi
Review №50

Another GREAT EXPERIENCE AT AUTOMOTIVE PERFORMANCE & REPAIR (APR) TODAY. This place is absolutely the best in car repairs in the east valley, which is why I take all my family vehicles there. I especially want to thank Peter Bertholf the General Manager, for being so honest and taking the time to explain to me what options I had available. If you are looking for an honest, high integrity, no pressure and highly skilled technician’s APR SHOULD BE YOUR ONLY SPOT FOR REPAIRS OF ANY KIND.Thanks again guys!!! Michael B.

Le
Review №51

Eric, the owner of APR is extremely helpful to accommodate my needs every time I visit. It is hard to find a place you can trust these days, especially when looking for a trustworthy mechanic. I am always 100% worry-free whenever I take my vehicle here and the guys at APR make any repairs as stress free as possible. They go out of their way to ensure Im completely satisfied when I leave.

Mi
Review №52

Brought my wife’s brand new 4Runner In for an alignment after I installed a leveling kit at home. I delt with both Eric and Peter. They were both very accommodating. I had an appointment and they had my vehicle done within an hour. I will recommend them to anyone I know that needs mechanic work. Thanks again APR

Lo
Review №53

Went in for an oil change yesterday and was pleasantly surprised at the experience! The owner met with me about every detail and was very descriptive. He even suggested a service that was less costly than I was expecting. I highly recommend this great honest business! I will be referring family and friends to this shop. Thank you!

Ki
Review №54

Eric and especially Peter helped me again with another one of my vehicles. Im sure they just shake their heads when they hear Im bringing a vehicle in :) Honestly though, I have never met a more honest, hardworking, and decent group of folks.Even though the repairs would be way more than I could afford, old car, lots of miles, etc. They offered me options and suggestions.It is a pleasure to bring my vehicles to them and I can always count on them to be fair and honest about whats needed and what it will cost.Thank you Eric and Peter for everything you do!

Ga
Review №55

APR is the most professional shop I have taken my car too. They do a full inspection on the car and send you a report with the details and pictures of the problem areas. The owner is extremely honest and trustworthy. I wont take my car anywhere else.

Sa
Review №56

I have NEVER left an auto repair shop feeling like I was treated fairly and given great quality service... Until I brought my van to APR! They are honest and explained everything! They diagnosed and repaired everything in less than 2 days! They provide a warranty that convinces me that they stand behind their work! I wont take cars anywhere else and Im telling EVERYBODY to bring their vehicles here! Thanks so much for everything!

Er
Review №57

Very Professional & quick. My wife and I took our car to get repaired here on the recommendation of a friend and it was a good recommendation. Very thorough explanation on the issue of the car and various options presented to address the issue which I greatly appreciate. Highly recommend their services. The Joyce Family.

Me
Review №58

APR automotive provided an excellent experience. I came in for an oil change with a coupon received in the mail. I wasnt expecting such above and beyond customer service. Eric went out of his way to explain the few optional repairs my Land Rover needed. He was not pushy, gave me an accurate approximate time of completion and even made sure my kids were comfortable and had a movie to keep them occupied during the wait. I did not feel pressured at any point to do the extra work and I appreciate Eric and the other gentleman I dropped my car off to this morning. Thank you for the excellent customer service!

da
Review №59

They did an Alignment for me. Awesome job. I originally took it to brakes plus who couldn’t get it right. Apr knows what they are doing. I Will be back if I need anymore work done. Thank you!

Be
Review №60

APR has been the best experience Ive ever had when it comes to automotive repair. Never have I been to a shop so willing to work with you on what your vehicle needs and what YOU need.The first shop I went to had quoted me over $1400 for the replacement of a power steering high pressure hose and power steering pump, whereas APR was willing to run preliminary tests on both the pump and hose before writing them off as expensive replacements. APR was able to instead rebuild my pump and replace all seals and O-Rings and never had to replace or rebuild the hose itself, and I FINALLY have power steering again at the tune of right around $555. The best part? Mike worked with me every step of the way and kept me informed of what procedures would be taken and treated me with respect instead of trying to write me off as another check.True customer service and dedication to the automotive craft is what I experienced with my visit to APR and Ill be coming back for the remainder of my repairs. Theyve made me a customer for life. I thought their 5-Star rating on Google was too good to be true, but I see now theyve more than earned their reputable feedback.

Al
Review №61

I have frequented many repair shops in the valley and I wouldnt trust my mother wife or daughter to them. They are predatory. APR was honest forthright and went above the call. I will not patronize anyone else. Thanks Apr for the piece of mind.

Ca
Review №62

Greatest shop ever!!!!!! Had my car towed in and they diagnosed it and properly fixed it the same day. This is my 2nd time having them repair my vehicle, and Ive never been disappointed. Highly recommend them to anyone who has any sort of vehicle issue!

Na
Review №63

Great experience at ARP! Great service, friendly staff, fair prices, clean waiting room. Full vehicle inspection report sent straight to my phone. Didn’t try to up-sell me with unnecessary service. Thanks!

Wy
Review №64

Ive been here a couple times, and they are genuinely honest people. The latest time I was there (a couple weeks ago), they fixed my main issue, but also have me a list of items for preventative maintenance. They didnt push anything on me, but instead let me know that there were items that will likely be issues in the future. I cannot recommend APR enough. Theyre straightforward, theyll fix the problem that youre dealing with, and let you know about what may be an issue in the future.Honestly, if youre going to take your car to a shop, pick this one. Theyll take care of you, theyll make sure that you are aware of what they need to do before they do it, and theyll give honest pricing. If they solve a larger issue before it happens, theyll run it by you.

Br
Review №65

My experience was a quick blessing. I saw these gentlemen in October. My car was in bad shape. [Well To Me] I told them over the phone that I was going to have to pay a lot of money at another place. I told APR how much the knock off parts were, that the other shop were going to put in my car. He told me he could definitely get me a better deal and with factory parts. I left my house immediately.I had my two kids with me being a single mom and not knowing anyone that could help, I was going to take an uber home. I had already drove 20 minutes to them. The staff put us in one of their own. The other place was going to send me on my way with nothing. Now, Im not saying the other shop had to make a way for me and my 2 however, I am so grateful that APR did! They had me back on the road in one day. He took it a step further by letting me know they probably saved me a bunch money. The other shop was going to be calling me for more money by the way he described what was done to my car. I know its now practically January nearly 4 months ago but like I said, it was quick. I am forever grateful and proud to say I will go there with my car.

Kr
Review №66

Ive brought 2 of my cars here for oil changes but would definitely come back with any of my 4 vehicles if it was needed. All the guys here are super friendly and they dont try and sell you on unnecessary extras. Literally the fastest oil changes Ive ever been to, I was in and out in 20 minutes!!

An
Review №67

I was very impressed by APR. Decided to pull in for an oil change and was pleasantly surprised. Staff was very professional and friendly. They did quick, high quality work. The facilities were very nice. No joke, the bathroom made me feel like I was in a luxury hotel. Literally the nicest bathroom of any auto shop in the country!

Ir
Review №68

The staff at APR Automotive are by far some of the most professional individuals I have ever met. They saved me from buying a used car that was falling apart, but to the in-trained eye looked perfect. They go above and beyond to make sure you get the best prices and services possible. I would highly recommend APR Automotive to friends and family.

Ty
Review №69

Honestly the only shop i will go to anymore, ive gone a couple times for the past 2 years. The customer service is outstanding, and the pricing is more than fair. I cant help but literally recommend them to everybody. 10/10 in my book!

Ro
Review №70

I have to say, Ive been around a lot of shops working on my cars in the Gilbert, Mesa area for a while, I was refereed to APR from someone that knows one of the mechanics at APR, Justin Fletcher, hes known as one of the top Diesel Mechanics in the valley. I brought my Dodge Ram 3500 there as my Air Conditioning system needed its yearly charge. I was treated with the utmost respect and was taken care of right away, and professionally. Their ability to work on not only automobiles but Diesel Trucks is amazing, these guys are absolute wizards and are professional beyond all means.I had the pleasure of meeting the owner, Eric Fraley and was amazed at how much this man knew about making sure the customer got was they were asking for.I am a very particular person when it comes to someone working on my cars, and I will now only bring my truck and cars to APR now for repair work.If you are looking for honest, reliable automobile repair work, and or knowledgeable diesel truck repairs, this is the place!!Thanks again APR!

Da
Review №71

When I moved to Gilbert, AZ, I needed to find a new auto service with whom to establish a relationship of trust. APRs flyer was among my welcome to the neighborhood offers, along with some others. From the first time I went there to get alignment services done, I was treated very well, the service was thorough, and their report card is very well put together.I just had to get my oil changed and they did the same thorough check and thanks to that I discovered that my battery was way due to be replaced. Coming from a different climate (Idaho), I was never really concerned about the battery....These guys have my business and thanks to the report card, I know what may be due in the future, i.e., brake fluid, and eventually my rear tires.Its good to know what to expect and its great to have found this business! Their analysis is backed with no nonsense facts and I am putting my trust in them to want me safe on the road and not to charge for things that arent needed. Doctors, lawyers, hair stylists, and yes, your auto shop.... To find the ones you trust is huge! Thanks, APR, and thanks specifically to Peter! 😊

Mi
Review №72

I enjoyed speaking with Peter and his help with getting my car trouble resolved. My only concern appears to be an attention to detail, this last time they left off a bolt to the heat shield.Remembering these small details can be the differnce in total customer satisfaction..I hope my feedback will help prevent future occurences.Thanks, Ken

Be
Review №73

Ive taken my truck here for over 5 years and always got an honest feel from them so always recommend them to others!

De
Review №74

I have brought my car there 4 times every time they have done an excellent job. They are honest, fair, fix it, and communicate updates well. This shop is my auto repair shop of choice. Thank you so much for being so great to work with!

Je
Review №75

They diagnosed the problem with my vehicle in minutes. They installed a new alternator in 45 minutes for a fair price. My kids and I were in and out of there in an hour! Love the honest, fast & friendly service at APR. I definitely recommend them!!

Re
Review №76

New to the area and they were super nice and really helpful . They looked over my whole vehicle and told me what I needed to fix. They didnt pressure my into getting any of it done, which is something you dont really see. They do like for you to make appointments and I didnt but they fit me in anyway. Over experience was great.

An
Review №77

All I can say is I was shocked at how honest and great these guys are. I took my truck in long story short all I had was a loose connection, which took time to find and they told me dont worry about paying them. That it was a simple quick fix. I still expected to pay at least an hour labor. What nice guys. I am a customer for life!

Ca
Review №78

Pete and Eric were super helpful and knowledgeable in talking to me about reasons for my car issue. They took the time to assess the issue and explained everything in an educated way. I didnt feel pressured to pay for things that didnt make sense. My first car issue was an ECM that needed replacing. They tested everything to make sure thats what it was and worked with me on options that were less than a third of what the dealer wanted to charge. For another vehicle they fixed a leak in the AC and recharged it for a fair price. Overall great customer service, great work and a warranty that exceeded my expectations. I would highly recommend them.

Ke
Review №79

Read reviews of how they specialized in Diesel so I took my BMW 335d in and had them put a tune on it. They also upgraded my lights to LED and found me a great deal on Rims and tires. My ride looks brand new and was crazy affordable (relatively speaking) compared to what others would have charged.

Br
Review №80

APR did such a good job! I was having troubles with the transmission on my Honda and the dealership wanted a fortune to fix it! The team at APR did a really good job explaining everything to me and was able to do the same work (with OEM parts) as the dealership for about half the price! Its hard to find a mechanic you can trust, but Im pretty sure I finally found it at APR. Ill definitely be back in the future!

Ja
Review №81

Quick, friendly staff, and quality of service is top notch. Will definitely recommend.

Je
Review №82

APR was able to show me and explain the issues that my Jeep had. I will go back.

Bo
Review №83

APR did a great job on my mini van. I had a problem with the AC and they checked it out and repaired it. They also did an oil change and made recommendations for other repairs that should be addressed. Overall a good expierance.

Sh
Review №84

Its a nice new place however the owner nor his mechanics werent very attentive to customers. He was on phone a lot. Didnt tell me how long a simple oil chg would be plus you could not see what was going on with your car in garage at all. I dont like that for legal/insurance purposes. I waited and waited then got fed up and walked around back to tell them to give me my car. Will not go back.

Sc
Review №85

Very knowledgeable and helpful staff. They do good work and stand behind it. I dont hesitate to recommend them.

Al
Review №86

Awesome experience and I am one to be really leery about mechanics due to past experience. Not here. They were friendly, honest, professional and I appreciated the fact they treated me well even with all my dumb questions. I high;y recommend them for your car repair needs. I will definately be using them in the future.

Ja
Review №87

Great, quick service. Amazing prices! Honesty and integrity arent associated with car repair very often, but those are the first to words that come to mind when I think of APR!

Ja
Review №88

APR is absolutely amazing, great custoner care, great services. Would reccomend them to anyone i know and love!

Mi
Review №89

APR lived up to the reviews I read before taking my vehicle to the shop. I thought I needed a transmission service at 60,000 miles and they let me know it was not needed according to the manufacturer. I also noticed some hard shifting at lower speeds. They found a service bulletin and let me know to check with dealer. All for no charge.

Sa
Review №90

They did a great job with my brakes and the customer service was very much above and beyond. Would 100% recommend them to a friend. Thank you APR!

Lu
Review №91

I am a very particular customer and extremely hard to please especially when it comes to my car as it is my baby. I have a very nice loaded 2015 mustang GT and had them install coilovers along with numerous other suspension modifications, and Peter absolutely crushed it. In fact he was so particular he noticed a bolt that was broken off inside the frame and offered to drill it out and replace it with an OE Ford bolt so that all of them match. This was such a small thing that didnt even need to be fixed as it held on a skid plate under the car and I would have never noticed, but that attention to detail is exactly what I like! Needless to say the car rides on rails and cant wait to get it out to the track. Bravo APR, you guys are doing it right!

Sa
Review №92

Was referred to APR by my Dad--I felt more than comfortable here! Fair pricing, super nice guys. Thank you so much. Ill be back.

Le
Review №93

Took my BMW here as my warning lights for service was yelling at me. Being female I dread going to a new mechanic as Ive been ripped off in the past. Peter and the APR crew are completely honest and didnt do anything unnecessary. Also this is the least Ive paid for a synthetic oil change in PHX! Honest, fair, quality work, and great service!! Thanks APR!

Co
Review №94

Just like they said... Honesty and integrity. Justin was very upfront about all the work he would do and why. Even showed me the parts costs online and the garage rates were very good. I will be bringing my vehicles here again and again.I have rated a few other garages in the past and both of them were very dishonest. one tried to claim that i had $850 worth of work for what was actually a brake light switch that cost $2.50. -(top line auto on southern and alma school, avoid them)I can honestly say I trust APR and its mechanics... and in this day and age that is a rare thing.

Ni
Review №95

Eric and his team have been servicing my car for three years now, and I couldnt have asked for a more trustworthy group of automotive specialists. And unfortunately for me, I dont visit just for the routine oil changes. Theyve succeeded in keeping my car running through everything from pothole and road debris damage to total engine replacement, and theyve transformed each headache into a sigh of relief. I can honestly say that they have the customers best interest in mind. I dont want to take my car anywhere else.

Ni
Review №96

I had a wonderful experience, the gentlemen here were upfront and honest. Service was friendly, knowledgeable and professional. Highly recommended for an honest, trustworthy shop for your automotive repair needs.

J.
Review №97

Peter is very personable, and professional!!

Re
Review №98

Fast and Fair auto shop. Eric and Peter the techs definetly know their stuff and are more than willing to help out slidey bois like me as well as trucks!

Ma
Review №99

I went there to install some aftermarket parts and they did a great job. Unfortunately the parts were defective, so I expected to eat the bill and have to pay for a reinstall as well. After my replacement parts came in, Pete uninstalled the old parts and replaced them with the new ones at no charge. No charge. They basically ate the labor costs even though it wasnt their fault. Incredible place. I wont be going anywhere else from now on.

Tr
Review №100

APRs service and prices are incredible, and I can no longer imagine taking my car anywhere else. In my experience, car repair and service companies have been impossibly frustrating. I rarely leave feeling like the service was done correctly or the price was fair. Since using APR, I now know that my car is in good hands and Ill pay a fair price for the right service. A major shout out to both the owner - Eric - and his lead mechanic - Justin - for all of their help!

Information
61 Photos
100 Comments
4.9 Rating
  • Address:1025 N McQueen Rd #150, Gilbert, AZ 85233, United States
  • Site:http://aprgilbert.com/
  • Phone:+1 480-800-4840
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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