What a great shop. Have purchased several bikes from them and have them do tune ups on them. Fair reasonable and totally transparent in their business. They are the absolute best bike shop in Gilroy. Thank you to the Sunshine Bicycle team and leadership. You have my bike business. Cheers!
I’d like to thank steve for his excellent customer service! I am from LA but he was the only one that had the bike in stock. So I called over the phone he was nice enough to hold the back for me and handled everything over the phone. He worked around my schedule and came in on His day off so I could pick up my bike. He went above and beyond and there is not to many people who will do the little things. I wish I was closer to give him my business but if your local steve is your man!
Provided great advice on handle bar grips and installation.
I love the place and the costumer service is really good so love the shop!
Sunshine bicycles is and always has been the best shop around, their employees go beyond the Call of Duty to make sure you are taken care of and you fully understand anything they do or explain to you how to do something oh, they stop what they are doing to give you a hand and go the distance to order the correct part for your vintage bicycle if they dont have it already which is a rare occurrence, other bike shops do not even want to spend the time with you but sunshine bikes has been around for a long time and they know about vintage bikes just as much as they know about new bikes, highly recommended
Great shop. Im building a one-off cruiser and the mechanics were super helpful. Will definitely return.
These guys were great!!!! Not only did they fix our very small problem, they did it with spare parts lying around the shop and didnt charge us for it. Cant say how awesome the experience was; especially since we had just experienced the complete opposite at the other bike shop in downtown. Will be definitely giving Sunshine Bicycles our business from now on!!
Great service reasonable prices nice Hard tails at good pricing. If your looking for genuine all around service go by.
Havent bee. There since I was a kid. But same great service and products. Very helpful and attentive.
Staff is very friendly and helpful . Why go anywhere else when they can help you get what you need and get you going again. Definitely the best bike shop in town. Will definitely be coming back. Shout out to Matt and his father for helping me! Thank you!
Staff are very knowledgeable about repairs and adjustments on my higher end road bike, as well as my other bikes. They do high quality work and take the time to explain what was done, and what they recommend.
Do you guys sell bmx bikes?
The parking lot has amenities for people in wheelchairs the store itself is a little crammed I think you could probably fit a wheelchair in there I dont know if I would feel comfortable with it.I came in there with bicycle tires to see if they could help me and unfortunately by the staff I felt that.... I was overlooked and when I found out that my bicycle tires were done for I didnt really get a whole lot of information about how to make the situation better.I kind of felt like that the person I talked to had better things to do with his day then stand and talk to me a female holding to buy classical tires I just felt like they had better things to do.On the upside they do have a lot of bikes...
Great store .Great store for dirtbikers,streetriders,adult clothing, ladies and men and kids.its all there.one stop store,and they mount tire.
Absolutely LOVE this place. I have bought two bikes there, and will be buying another soon. Super friendly staff, prices are good (not the best prices, but you pay for the service). Very knowledgeable, and they stand behind their products and service. I wouldnt buy bike products anywhere else!
I bought two bike from there over the years. The most recent one was back in 2015 as a birthday present for my son. I have also had my bikes serviced there and I have bought accessories from there. Every time I went there I always had excellent customer service.Fast forward to 2017 and my sons expensive mountain bike was stolen at his high school while he was in class. Needless to say, I didnt have a receipt or the serial number for the police report. I called the store thinking it was going to be a long shot.... Boy was I wrong. The person who answered the phone was very sorry to hear about my situation and was quick to find a record of the sale and email me the receipt which included the serial #. This is a huge help. While it may not help us get the bike back, it most certainly helped me feel better and more confident in filing the police report. THANK YOU!
As a Giant owner back in Thailand, I found this place to be exactly what I was looking for. Wide range of bikes and accessories in all price category depending on your budget. Staffs were friendly and not hard selling.Only issue was the network was done so I wasn’t able to pay by card; something that is for sure out of the shop’s control I understand.
Awesome shop. Ive been going to Sunshine for years. Knowledgeable friendly staff. Great prices.
Nice bike staff was great
The staff offers the best in customer service. They are knowledgeable and friendly. I( have been a loyal customer for years and they always go above and beyond for me, that is why I always do my business with them regarding my cycling needs.
Great place to have your bike repair. Also buy a great bike.
These guys are great! Just got into cycling a couple of months ago and have been in and out of their shop since. Always friendly and willing to go above and beyond to take care of the customer. Thank you to everyone that makes each trip enjoyable!
They are very knowledgable about bikes here. They have done a wonderful job repairing, servicing our old bikes the past few years. Just bought new bikes from them and we are very satisfied with the level of customer service and support.
I came in with questions and they told me how to fix the problem. Super helpful. Fantastic service.
NO HASSEL AND NO PRESSURE SALES STAFF. VERY INFORMATIVE. I JUST BOUGHT A NEW TRANCE THAT WAS NOT IN STOCK AND THE OWNER STEVE HAD IT EXPEDITED TO THE SHOP AND WAS READY AND ASSEMBLED BEFORE PROMISSED TIME. GOING BACK TO BUY MORE BIKES FOR SURE AND WOULD RECOMMEND SUNSHINE TO THE BEGINNER OR THE EXPERT!
Very knowledgeable & great customer services
I go here for minor repairs, tires and whatnot. They have great service. Theyre knowledgeable and helpful.
Great job understanding positive person the best
Owner is very moody and prone to giving bad advise. Prices are fairly good and service is good, but just like any shop it takes time to get things done.
These are my boys! They have outfitted me, and took care of me since the day I started riding again, three years ago. I bought my bike and most of my gear there, and they service my ride too. They are great with bikes and PROS at customer service!Heres the thing: I am a real hard a** about service. I have a low tolerance for rude or stupid service personnel; but I rarely find anything but stupid and rude service in our fine City of Gilroy. There is no good service anywhere in this town; even in places where you should reasonably expect good service, and probably would find it in other cities, in Gilroy? NO!And THAT is why Sunshine is like, well, a ray of sushine! In a city of customer service darkness, Sunshine casts bright light. These guys are knowledgeable, helpful, and good natured.If you have bike needs, go see the pros at Sunshine. They will take care of you!
Very nice experience the staff is very knowledgeable and friendly.I
DO NOT go here if you have an Ebike. They will not touch on it unless it is bought from their store. I went to see in person if they would service a punctured tire on my ebike. They flat-out said NO. And might I add, just for a punctured tire and not for anything electrical, like with wires or a motherboard.
Great shop period really good guys customer service second to none thanks for the tube my glock loved it lol
So the other day I called sunshine bicycles. The service was horrible I dont recommend people going to sunshine I recommend you to go to Shifty USA.
Always a good experience. Ive been going there for over 5 years now.
Brandon is a excellent mechanic!
Very knowledgeable and helpful!
Bike center is better
Great store
Great!
It is great
A nice place to get parts to repair my bike when I get out of control
Very good place to buy the parts to compose my bike and leave it at 100