I would just like to say that this place is great! I saw a truck I liked online and emailed Tawny who was very quick with her response. She she told me to come in and see the truck in person. During the test drive she seemed very knowledgeable about this vehicle and others on the lot. She introduced me to Christine who walked me through the whole finance process and even gave me options that would suit me at the end. These ladies are a Dream Team! I love my truck!

You know what people really get me when they say thay can get u done and they all lie. I think that should be a crime

Very pleasant atmosphere. Got my fiance in a vehicle with bad credit and also worked with his down payment. Highly recommend. Wayne was the best to work with!

If you are looking to buy a car, I would definitely recommend KB Auto Emporium. Customer service was excellent! Tawny and Christine were extremely helpful and made the process super easy. They helped me get my new truck and I’m enjoying it to the fullest!

Emailed them letting them know I was interested in there 2008 Lexus. Young lady email saying the vehicle was available and stop out to see it. I looked around the lot for it and noticed the Lexus was sitting in the back of yard. As I was checking the vehicleout a gentleman came out and ask can I help you I said yes. Im interested in this 2008 Lexus here. The gentleman said itsbeen sold. I said I emailed the young lady twice and she said the vehicle was available. The gentleman sai let me check it out. The gentleman said its been sold. I said I came all the way out here and its been sold

Marco. Was. Amazing. He’s so thorough & genuine. He put in so much time for me and made me feel like his only costumer. I knew I was getting the best when I came to him. I actually enjoyed the car buying process when I was there. Highly recommend.

Took my car there three times and they havent resolved the problem with my check engine light. Its a simple fix

Had a great experience here!Marco worked diligently to get me a good deal, he kept in touch and even provided his cell phone number and stayed in contact with me after hours.Its great to know that he puts the time and effort into his customers.

I just bought a black Ram 3500, Best experience I have had in a long time buying a truck. My sales lady was so helpful. I didnt feel push or rushed the staff was really professional. I was happy with my price and financing. She even got me a better rate on my car insurance. We would definitely recommend them to family and friends.

The finance manager mocked me and shamed me and discriminated against me and my dog. Take your business else where they set workers as actors to tell you they are interested too and try to get you going. Don’t fall to there tactics. There’s a few good people but there but I’m even second guessing for they didn’t step in to excuse there cop worker to mock me I have a video and if anyone needs it message me. And there’s cars are lemons* be careful

I would rate this company with 5 stars. They are very professional. They go out of there way and beyond to get you financed in a car of your dreams with affordable financing. There cars are very reliable. If you do have a problem, they will get it fixed as quickly as possible to get you on your way.

Russell and Mark were fabulous. They answered questions for my husband, mom, father, brother and friend as we were trying to find the best deal. I seriously love my NEW TO ME Jeep. Thanks guys well be back.

Awesome experience i’m a first time buyer I’ve gone to several dealerships and I was getting tossed around... then I went to KB auto and met Christine Who treated me like I was part of her family... she took the time to explain everything from A to Z made me feel comfortable even got on the phone with my parents on speaker phone and explained everything to them... hands-down me and my parents will only deal with Christine from now on and I will make sure that everyone else knows only talk to Christine!!!

No Transparency at all!!! Had a vehicle listed as $10,900. I get there and all of a sudden its a $16,000.00 vehicle!! Would not recommend this place!!

My wife and I searched online for a 2018 Nissan Sentra. They had several. The one we settled on was several thousand dollars below market price. We ended up getting a reasonable deal, but not quite the super deal we were expecting. When you go to buy, there are several fees which are in addition to any listed price. These fees added up to a little less then the discount that we were getting from the original low price. All in all, we ended up with the car we wanted at the price we expected to pay, but it was a surprise to see the extra fees mounting up. If it wasnt for that, they would have gotten a five stars rating.

Russell spent a great deal of time with me on the phone providing a lot of clarity and understanding regarding the process. He was great and I sincerely appreciated his time. Providing such clarity allows customers to feel comfortable about doing business.

I almost never write reviews after working with Christine Zmuda I felt compelled to do so. She immediately put me at ease in the entire sales process and made it so simple and easy. Like most buyers I had the car sales stigma. She put me in a new car with a smile on my face!

Russell was great the whole staff was friendly and helpful! I love my 2017 Pathfinder....Thanks K&B

Russell was awesome! Very patient and answer all questions and explained everything in great detail! Highly recommend this place!

Christine was very helpful! We received a great price! No pressure buying experience!

Great experience!!! Russell was fantastic and extremely knowledgable, kind and friendly! He knew exactly what I was talking about at all times. Love this guy!

I went to about 6 dealerships and KB was the one for me. All the cars they have are low on miles. They work with you and make sure you get what you want. Reasonable on down payment and make sure you stay in your price for your monthly payments. All i have to say is GO TO KB AUTO

I spent the whole day looking for a car for my grandson. I went to 10-12 car lots in the Glen Burnie and Laurel areas. Most of them were either over crowded or so unorganized or both and some were a repair shop also. KB Auto was very clean, organized, easy to shop, with knowledgeable salespeople. When I went inside to get more information the general manager stopped what he was doing, introduced himself and created conversation. I left with his business card, a warm feeling, and all the information I needed. I didnt buy a car from them but it wasnt anything that they didnt do to try to earn my business. I will certainly keep them in mind for the future and will recommend them to family and friends.

Service was excellent as always. Thats why Im a repeat customer.

Was skeptical of this place based on past reviews but was told they had a new General Manager so I figured I would give the guy a shot. Was pleasantly surprised this guy is true car guy and doesnt try and BS you. Ended up not buying just yet because the vehicle wasnt color but he promised to get me what I wanted at the price I want to pay. Pleasure speaking with this guy as he is top notch. I say stop by and deal with them over off Rt 3 they are good people. Randy and Big Dennis thanks for all info see you guys soon.

Bought a 2017 Camry from Christine and she not only cares about you as a customer but she also cares about you as a person. I would recommend kB to anyone looking to get a car.

Christine at KB was awesome! She took the time and made me feel like family! I will be going back to her for future car purchases.

We drove over 2hrs to get there and the service was very efficient and our purchase was made in very timely manner. our experience was great would definitely recommend this dealership

Christine and Mark are awesome, I would recommend dealing with them for getting a car to anybody!

5 stars. John made the process of buying a vehicle very easy. He worked with us to get us financed. He has a pleasant and kind attitude. I was very impressed with his customer service skills. I would refer him to friends & family. This experience has been an overall joy.

Just bought my 2008 F-250 from Russell at kB auto was good experience and I had to travel 2 hours he was honest with pictures he sent me made sure I saw what I wanted to before I showed up the truck is spotless thank you guys

The good: Staff was relatively personable and theres a decent selection.The ugly: Came in twice to look at a truck I found online. Was wiling to pay the full price listed if everything checked out. Get in there and the salesman tells me I have to pay the list price plus $900 and change for reconditioning. Somehow this $900 and change made the price increase by over $1100. Decided to take it out for a test drive which lasted about 2 minutes from the gas station they had to fill it up at and back to the lot. Only reconditioning item I spotted were new pads but I was definitely not going to be paying $1100 for reconditioning when the thing pulled pretty good to the left and had several other simple fixes like a tire that needed to be patched that were totally overlooked. Even oil didnt appear to be a recent change. I came in with cash and the difference already approved through my credit union. Made two offers, better one came out to be a few hundred above the list price online when you strip back the fees ($700 doc fee was significantly higher than other local dealers) and taxes and still got stonewalled with a full ask counter. If they dont want to sell me a truck thats been sitting on their lot for 3 months with an offer above their list price, Ill happily take my money elsewhere.

Christine was awesome, helped me pick out my dream car, great prices .

Great selection and incredible service! Christine was the best salesperson by far that we have ever had and we will definitely recommend her for anyone we know looking for a vehicle!

Great customer service from Sara! She was very professional and knowledgeable. She made the buying process easy and understandable!

I was a bit skeptical of this place thinking it was just another sleazy car dealership but I was wrong, I had a wonderful experience at this place. Very personable staff. Gary and (I cant remember the other guys name, sorry) the person who set up my financing keeps the dealership open 3 hours late on a Saturday night even though they had other places to be and I was just a last minute walk in. Alot of the time we where sharing pictures, debating politics and general conversation. I feel so great about these two men that I would consider these people friends. The truck I got was great but price was a little steep but I personally have no problem paying a little more for great service like this. I will tell more once I get a few minor issues fixed with the truck.

Great service! Determined to put you in the car you want! Superb buying experience.

I went to check out a g37 they had listed for $9,800. I talked to them via text and they told me they try to work with my $10,000 budget and try to get as many fees waived as possible. I drove almost an hour to check out the car and try to buy it. When we discussed price, they came back with a figure of well over $14,000. The sales rep (who was very nice and understanding) contacted the owner and tried to talk him down, but I guess he doesnt want to get rid of a car thats been sitting there for over FOUR MONTHS! I think he came down into the $13,000 range, but still nowhere near the $10,000 I told them I had in advance. I wish they had told me they add a $2500+ fee to all of their used cars.... PLUS tax and title!I went down the street and found a g37 in better condition for a much better price.

I bought my first car from you in 1993 (an 87 trans am). We had bought several cars from you (my brother & father). These guys did a fantastic job helping me. Thanks for hiring some awesome employees. We will pickup 2008 Ford Sat

Great selection of trucks. Prices are pretty competitive. Staff seemed straight forward and honest. Would definitely come back again

Christine was great! She took the time to go over everything and made sure I was comfortable with my purchase.

The owner of this place, Kevin Catron, is a thief. He takes money that his employees have earned and simply refuses to pay them. The vehicles are over priced. And even worse the positive review from Rhonda Barnett is a fake!!! She is the office manager. You can reach her by dialing the store number and selecting option 3 . Thief and a liar!!!

Mr. John was really nice seems like they are doing there best to get me in the car I like. The cars on the lot seem very clean and they have been in my area for many years so my trust is a little more eased.

Chris was very professional and knowledgeable. This was a great experience I got the car I wanted with no hassles or being pressured. Will recommend anyone shopping for a car to go see Chris!

Had a great experience was in and out in no time. I would definitely recommend.

Good selection, reasonable prices, they do work hard to get you approved and into the car you want with reasonable down payments and monthly payments.

I have bought two trucks from Gary. Was in a hurry had very little time. Mike & Gary respected that fact. Gary is going to fax bill of sale to my office and I will contact Mike or Gary on Thursday - 100% satisfied.

Very professional and thorough group of people. Special shoutout to Wayne and Russ for their follow up and making sure I left with the car I wanted. Will come back again for sure.

Thank you for the time and patience to review/look at. Salesperson (John) was not pushy and great to deal with. Hope to see you again!

Great dealership! the communication was amazing and work with me well. Thank you!

Very helpful, nice, still looking around but seem to have the best offers here i will definitely recommend to my friends ! Ask for sara she is great

Purchased a great car and Christine Zumda was absolutely fantastic!

Tough negotiators but they have nice vehicles. The staff is friendly enough and they understand you wanting to get a good deal.

Good deal on a truck. No complaints so far. Recommend this dealer.

Great atmosphere, very friendly and welcoming. They work hard here to get you in the vehicle you want!

Good customer service, very helpful. Ask for Sara, she is very nice and knowledgeable.

Great buying experience. Christine was fantastic!

Bought a 2011 Lexus HS 250 everything with my car has been wonderful. I have had it for 3 years. I will definitely be going back next year to purchase a SUV.

KB helped me a lot they were very good to me. William & John are awesome I would send my friends here. KB was great!!!

Very nice and efficient and gets ur credit score right their and than

Dont even waste your time here. I drove 2hrs to look at a truck after talking to the salesman gary about it and i get there and they tell me the truck is not there and that the owner is using it for the day. I was then told they would follow up with me and get me some pictures that i wanted. 3 days later and still no pictures or follow up and every time i call gary says give me about a half hour but i never receive anything.

Helped my daughter with purchase of her car and enjoyed an excellent experience. Honest Value and great customer service!

The finance manager got me a great rate on my financing! I had a lot of vehicles to choose from before making my choice! Friendly sales staff!

Great Service And Even Better Deals Im Forever Grateful ❤

I believe her name was Sarah she was so patient with me thru the whole process . I thought buying my first car was ganna be difficult but with the help of Sara and this enthusiast team, my first car was my dream car thank you so much kB auto you have a life long customerPs. Shorty was dumb thick

Very friendly, accommodating staff. Great selection of vehicles and competitive pricing. Highly recommend!

Christine Z is great!

Truck was very clean. Well represented. Lil John was a fine salesman no pressure. Very personable.

Great inventory didnt exactly have what i wanted personally but walked out with a dodge dakota in good shape good body and interior and sound great do recommend

Good trucks fair price honest people

We have bought several cars here. Great experience and will return for future vehicles

Very displeased by the stuff that went on here. One was told we could get a deal and around the price we wanted.. Didnt happen. Then waited around for them to call us and give us a price on the vehicle never called. I had to call them multiple times. Checked credit without permission; told them to get a price then run the credit. Very unhappy with our experience. We were really looking forward to buying a truck there

DO NOT BUY A VEHICLE FROM KB AUTO AT ALL THEY ARE UNPROFESSIONAL AND WILL SELL YOU A LEMON 🍋. WE BOUGHT A VEHICLE FROM THEM (GAVE THEM HALF THE PURCHASE PRICE IN A DOWN PAYMENT) AND SEVERAL THINGS ON IT BROKE DOWN AFTER WE DROVE IT HOME AND THEY CLAIMED TO HAVE REPAIRED THEM, LESS THAN 3 MONTHS LATER IT THE SAME ISSUES HAVE RESURFACED AND THEY ARE REFUSING TO ASSUME RESPONSIBILITY OR FIX THE ISSUES WHEN ALL I WANT THEM TO DO IS REPAIR THE ISSUES THAT WERE WRONG UPON DELIVERY. THEY TALK TO YOU IN AN INDECENT MATTER AND NO ONE CAN GIVE YOU STRAIGHT ANSWERS. I HAVE HAD TO FILE A COMPLAINT WITH THE ATTORNEY GENERAL AND THE BETTER BUSINESS BUREAU. YOU SEE THEY MAY HAVE GOTTEN OVER ON OTHERS BUT THEY PICKED THE RIGHT ONE THIS TIME.PLEASE HELP ME TO SHARE THIS SO NO ONE ELSE GETS BURNED BY THEM.....

Awful business practice, and customer service. Told me I was pre-approved. I told them my truck wasnt safe to drive there but they guaranteed my approval was good and i would leave with a vehicle. While there he said if i put my wife on the loan it would come down $230 a month, but I would have to come back the next day because it was after bank hours. I called 5 days in a row, left messages with the secretary, spoke to the salesman and was told he would call me back in 2 minutes, and spoke to the manager and again told i would get a call back. I still havent got a call back and its been 9 days. They simply wanted to run my wifes credit because he lied about my credit to get me to come in, knowing the safety issues of driving my current vehicle. By the way, i was told i had to bring it for a trade. Salesman was named Eric. Very unethical practices by both the salesman and the manager, BEWARE!

They first off brought me the car I didn’t pick them said a down payment was required but the sales man always put it in his pocket never no receipt given to me my hard tags been at dealership no one called me to get them but when I called they said they were there my breaks been squeaking since first week the the next week is said matnince other can’t get me an appt for Saturday the sales man WAYEN Craig said but yet I called today a sat appts weee fine very unhappy

Great service when I wanted to buy a vehicle!

Very rude and unprofessional. The finance director yelled at us within the first few minutes of being there. And he cursed non stop the entire 20 mins we sat down with him. Said he would never ever negotiate the price of his vehicle, and now 2 weeks later that same vehicle is on the lot with a 4,000$ decrease in price.

While in the market for a new vehicle I was greeted and helped with a lot of respect and courteousness to find the perfect vehicle to accomodate my needs.

Sent an email about a Kia Sorento on the lot stating I wanted to do a cash deal and please send a copy of the carfax before I make the 1.5 hour drive. I recieve a text for a credit application....I call and talk to someone in person and explain what I wanted and to please send the carfax....I was told ill forward them right now. Two days goes by and she sends me alink to another credit application.At this point I said self you know what I will make the drive. I get there and speak with a man and he gave me the carfax. Ill start by saying the undercarriage of the one sorento was extremely rusted, the other sorento the interior panels were broken, carpet was basically destroyed in the back, the black cloth seats had what looked like white sweat stains. I thought if the price is right I can fix this stuff. The salesman goes on about how its the last day of the month I need to sell a car and will give you a killer deal! The car is priced at $12,888 went and sat at his desk to see what the bottom dollar cash price is with no warranty LOL! Suddenly he adds all these hidden fees(refinishing fees, transaction fees etc etc) and the out the door price after the hidden fees, tax, tags was wel over $16,300.... But wait he is cutting me a great deal and brings the price out the door to like $14,800 (the facebook add said nothing about additinal fees)😂. This dealer left me with a feeling they are very scammish, I hope nobody buys that maroon rotted out Sorento!I read some other reviews after leaving the dealer and wow. I will never ever do buisness with them or step foot on this lot again!

Just bought a 2010 Dodge Ram 2500 Loromie edition at a great price! William, our salesperson, went above & beyond to achieve our price pmt & even got us a better rate than USAA! Couldnt be more pleased with the service & value!

Very nice cars and trucks see Stephanie she will hook you up

If you want the best used car at the best price...Look no further!!

Very professional and knowledgable. I am 100% satisfied with the way I was treated.

I have bought several vehicles from KB auto and never had a problem with any vehicle. I know Kevin personally and he has always treated me good.

Brittany was great and helpful one of the best at any dealership I been to

DO NOT UNDER ANY CIRCUMSTANCE BUY FROM THIS DEALERSHIP. THEY SCAM YOU AND STEAL YOUR MONEY. THEY SELL YOU VEHICLES THAT ARE BROKEN AND THEY RESET THE CODES. IT HAS HAPPEN TO MANY PEOPLE. THEY ARE REALLY SHADY AND DO ANYTHING TO CONVINCE YOU TO STEAL YOUR MONEY.

Jhon very good guy and he was really helpful. Thank you very much.

Don’t buy from them, false advertisement and they want you to put more down then what the car is even worth. They need a full description of what credit you need to have to qualify for minimal down payment and why you have to pay so much money and why they can’t explain certain questions.

Treated nicely and sales person big John was very helpful and nice to us.

Friendly staff great experience. Happy with our purchase.

Enjoyed coming here. Employees very helpful and courteous.

Great service. Loved the experience

If you have any common sense about car sales avoid this place like the plague.

Would not come here at way too expensive for what you get and customer service is not good they are not honest here

My experience has been the worst I have ever encounter with a used car dealership in Glen Burnie! I bought a SUV and it gave me trouble when I drove off the lot 40 miles later, they lied about the service they provided, lied about fixing the parts making me have to drive back and forth 6 times and still they cant make the it right! Basically they sold me a truck that now I am being told to replace an engine.. Never, and I mean never should you buy a vehicle from them!!!! They reset the device lights so they dont turn on until after the deal is done.

Going to buy a car at a great price then they added 2500 fee for detailing, tires (which were bad) I guess commission then they add a 700 fright fee know lots of places have dealership fees but 3600 is a little much making a great price vehicle a about market value

Personally, I had a truly terrible experience buying a vehicle from this place. It was an amazing white camaro, absolutely Flawless looking, I even took it for one hell of a test drive to make sure it ran right and everything comma had a mechanic look at it while I was on the test drive, and the damn things still turned out to be a lemon. Blew the freeze plugs within 2 months. ...I hardly ever drove that thing (unnecessarily anyway, i mean pretty much just to and from school and work at the time). Thats minimal miles, maximum used car dealer lies for ya, if I didnt know any better (and I truly dont with these people) Id swear they wound back the odometer a few hundred thousand miles... *But thats only opinion, not necessarily fact (all be it my own opinion combined with every individual Ive ever spoken to about buying a car from KB). ...I suppose be super careful and/or just say no?.. would be my advice to the public at this time...

My experience at KB Auto Emporium was an absolute nightmare. Unprofessional, unethical, deceitful, and very inhospitable. I purchased a 2007 escalade and after 30 days my check engine light came on, Im leaking oil, one of my turn signals wont automatically fold in, and I now have a suspension warning light coming on. Their biggest lie and misrepresentation was that my rear bumper had a hole in it and they assured me that the bumper would be replaced. I called Richard ( the shifty sales manager) and he said that the bumper would not be replaced but patched......the business manger Bobby is very untrustworthy as well....Please beware and avoid this dump....Will be looking for legal representation for advice.....I called the manager to complain and he didnt say one word about the issues I was having.......I really dont understand how their cars past inspection.....AVOID THIS PLACE AT ALL COSTS!!!!!

DONT BUY!!!!!Crooks Car are junk & They not willing to fix any issues that are with vehicleThe staff (Financial team) is very unprofessional & RudeTrust me these People are the worst dealer from Glen Burnie to CroftonDont stop keep going Wish I didBut currently taking legal actions

These place should be close by now. What they do is they pay for the inspections to pass and thats how they get away with selling there cars like that. Just got a truck there and in less then a month the check engine light came on and they dont want to fix a thing. IF YOU READ THIS BEFORE YOU BY A CAR FROM KB AOUTO BELIEVE ALL THESE COMENTS ABOUT THEM DONTB BY A CAR FROM KB. IF I HAD THE MONEY I WOULD GET A LAWYER AND CLOSE THIS DUMP. BUT GOD WILL AND I KNOW IT..