I brought my 2021 dodge durango into tate to have them check to see why the front tire was not holding air. They concluded it was a Crack in the rim not the tire that was the problem. I was told it wasnt covered under warranty due to it was caused by a toad Hazzard issue like hitting a pot hole or possibly a rock got in the wheel. I drive around town have never e enough had the vehicle off road it is a 4 wheel drive that was purchased with tow and go package so it could tow a trailer. But a pot hole is going g to cost me $1250 to repair. Mopar when l called was not very helpful. They said only thing they can recommend is to take it to a different dealership. Which wS the best thing. Second dealer said it is a manufacturer defect which is covered under warranty.

Brian Huffer, Service Advisor, with Tate Dodge Chrysler Jeep service has excellent customer service skills. Brian worked my vehicle in for service 3 days sooner than the appointment date for a recall repair. Thanks Brian! He deserves a raise and to be acknowledged.Terry

My experience was absolutely wonderful! Luis and Patrick made sure I was well taken care of. The customer service was outstanding. Luis was very professional and made sure I knew everything before leaving the lot. I purchased a new 2021 Wrangler and Patrick made sure I received the best deal possible. It was a pleasure doing business with them.

My experience was amazing!!! I bought a car from them 2 years ago and I came back and bought another car. Danny (sales manager) did everything in his power to find me the best car especially because I was being picky he was very patient with me and he was very nice and communicating through the whole process he even helped me find car insurance lol also Angie and Daniel (saleswoman and salesman) were very amazing and very helpful as well I recommend them if you come and looking for a car. They aren’t about the money they actually showed that they cared and wanted you to drive off in the best and something that you will love. They also had small talk other then just trying to sell me a car and I really liked that it made me feel comfortable. Thank you again!! They all need RAISES ASAP!!!

I purchased my first Jeep at Tate in 2017 and they are OUTSTANDING! No problems. No complaints.During the pandemic, I went a dealership closer to my home for maintenance. Tate is so much better that I’d rather drive the distance for impeccable service.

Jon Carter and the manager Slate are 2 of the best i have ever bought a vehicle from! They listened and I truly feel they were working for me....with me....and never against me. They did not pressure me and made the experience a fantastic one. My family sends me out for our vehicle purchases and in the past 2 decades there have been 17 new vehicles and these guys rank at the top.Thanks for all you do!

The customer service here is always very rude, I always do my own maintenance other then deal with the rude people here unless it is a factory warranty.

Great job as usual by the team. I took my Jeep in for work to resolve an issue confirmed by the team at this location. They had my vehicle back to me the day promised and made sure all of my questions/concerns were fully addressed before I left the lot. I discovered something as I was starting to leave the lot, but immediately returned to speak with my service advisor, Jason. He had the tech look into it, determined the fix and immediately jumped on it. I appreciate their efforts to try and save me money while also making sure the work performed corrected the problems.Ive been coming to this dealership since 2016 and will continue to do so. I only trust this team with my Grand Cherokee.

What a horrific experience. The day of my initial purchase I was satisfied. And it has gone downhill ever since. First I had my lender from the vehicle I traded in calling me 3 weeks after my purchase and telling me I had accumulated fees for a late payment. That’s because Tate took so long to pay my loan off for the trade in. And now I get a notice from the MVA that I’m being feed for $150 for driving an uninsured vehicle. Which is the vehicle I traded in because the registration wasn’t transferred to my new truck. So now the MVA thinks I still have my old truck which is registered and uninsured. I’ll guess I have to register my new truck by myself since these people can’t seem to figure it out. What a joke…

I have taken my car here a couple of times and everytime it has been #1 service. I get called to tell me whats going on, i dont have to chase down anyone, unlike the dodge near me... Its such a peace of mind dealing with everyone here!! especially Stacie!!!!! thank you ..thank you ..thank you!

I just have to say after many phone calls to get my driver seat visor replaced on my Jeep Wrangler they certainly redeemed themselves. My boyfriend took it in on a Saturday morning to have the repair done since I was so frustrated with the lack of communication I was dealing with. He stated they bent over backwards while he was there and I was very impressed with the amount of effort they took and communication that happened during his wait time. Thank you so much for rectifying the situation!

The service writer Mr Dana was fantastic. He kept Me well informed about the service being performed. Thanks keep up the good work.

I do not enjoy buying a new vehicle. Normally I always walk away believing I could have gotten a better deal. This time was about as close to feeling I made the right decision as I ever have. Working with Scott was fairly easy and straight to the deal. My trade-in-value was fair. They gave me 18k for a Kelly blue book value at 20-24K. That’s judging my vehicle in good condition, though it was border line better. Is that a fair trade in value, you be the judge. The truck I purchased was immaculate I’m and truly sold it self. MSRP at 60,900 and bought it for, 50,500. Felt like a good deal when I drove away with it. Now, Scott was professional. Hooked us up with a full tank of gas the next day. Not much negotiations necessary and Scott spent the time going over all the aspects of the truck. It was overall a fairly quick trip to get the truck and get out. I’d buy again from Tate and ask for Scott to assist.

Bought a 2021 RAM today. Chris Hall is a fantastic sales rep. He listened to what I was looking for in a new truck and was not pushy or unprofessional in any way. He knows his trucks! They offered me a more than fair price for my trade and finance made the rest of the process easy peasy. I couldnt be more pleased.

Tina was the best agent Ive ever delt with. She was very knowledgeable about our truck and explained everything in detail. I would recommend her to anyone.l

Had another great experience at Tate Dodge Chrysler of Glen Burnie. Greg Sandridge always goes the extra step to make sure you get the best service. While waiting for the vehicle, he gives you updates so you’re not wondering if they’ve gotten to your vehicle or not. Always A+ Top Notch Service. Thank you Greg. Thank you Tate Dodge.

I implore you to do yourself a favor and deal with another Dodge/Chrysler/Jeep dealer. We had a truck worked on there that the service department kept throwing part after part on to fix. They had the truck for over a month and a half and it ended up being a small patch of wires going to the first part they replaced. With a proper diagnostic I would have paid for some wiring and labor instead of over $2600 in parts and labor that were not needed (not to mention another $900 quote we declined and did ourselves that did not fix it). We wont be doing business with any Tate location any more. They do not communicate unless they need something.

I’ve had many experiences with car dealerships in my life, and most were uncomfortable and stressful, but working with Angie Frisnedi at Tate Dodge in Glen Burnie was a great decision. From the first phone call to helping my son get the keys to his first car, Angie was a refreshing change. She was knowledgeable and so easy to work with. And Dave in the back office taking care of the final documents was equally impressive. Mr Tate and his team at Tate Dealerships has earned my future business. Thanks Angie and Dave! Jack and I will be back when it’s time for another car purchase!

Scott was amazing with helping me find the right Wrangler for me. I also had help from Jim and Patrick with getting set up and financing the Jeep. Thanks guys!

Definitely a great experience. The salesman Jon Carter was very understanding and treated me like family. Will not only be returning but me and my family are Tate for life.

I went there on the recommendation of my mom, and I dont think I could have ever made a better decision. I have always wanted a Jeep, and when the Renegade came out I was in love. I met with Tina Smith, an Angel. She hooked me up with the most gorgeous Jeep Renegade and set me up with a Financial manager, Patrick Okweli who worked super hard to get me financed. My credit isnt the greatest and this was my first ever NEW NEW car, so no Car credit either. They are a dream team. If you or anyone you know are looking for a new or used car GO SEE TINA AND PATRICK!!!!

I wanted to share about how Helpful Tina Smith was during my purchase process. Tina helped me through the process of buying by Dream Vehicle, which was a Jeep Wrangler Unlimited. Tina was supportive, caring, compassionate and friendly during the entire process. I have always had a uneasy time during past car buying processes, but not this time. Tina made it seem like my best friend was selling me my vehicle. Tina also followed up with me from time to time to check in to make sure I had everything I needed, even after the sale was completed. Tina Smith is a true professional and should be considered a valuable asset to this companys sales staff. Thank You Tina for a pleasurable experience.

This was a good visit, with swift service. If they keep up the good work this could be a great company!

Great place to buy a car or get one fixed! Great people, great deals, and great service!!

Always friendly service, vehicle was serviced fast, only thing is wait time to get to be serviced is why just 4 stars

I emailed tate a few days ago to buy a challenger and the experience was not too bad compared to some of the other dealers Ive dealt with, they discounted the vehicle but not as much as some other dealers did and they were not the best at getting back to me and did not seam eager to do a deal once they knew where I wanted to be on price. overall I would give them a try to see if you do better than I did they werent as bad as some other dealers I tried. only other complaint I have is they advertise their prices without the destination included which is on the msrp just makes their discount look bigger which it is not.

Carol Scott (new car sales) and Ralph Scott (financial dept) were such a pleasure to work with during my car buying process. From the moment my husband and I walked in the doors at Tate until we drove out in my new Jeep we were taken care of. Never once did we feel pressured into anything. Out of all of my (our) car buying experiences, this was by far the BEST experience we have ever had. I highly recommend Tate Dodge Chrysler Jeep Ram on Ritchie Highway to everyone and anyone looking for an outstanding car buying experience.

I worked with both Wendell Fitzgerald and Billy Bragg in ordering a new truck and then after 2 weeks I had to change the order up hours before going on a trip. We worked the details out and submitted the new order over the phone without me having to come by the dealership. Today we got to go pick the truck up and it was just what we ordered. They handled my trade in very smoothly and there wasnt no surprise costs while doing the paperwork. Ralph Scott handled all the paperwork and kept the process smooth and quick. They even got me an additional rebate that was available that I knew nothing about. I wouldnt hesitate buying from them again.

Our salesman Scott was very nice, informative and honest. This is a wonderful dealership. The staff was friendly and they all do a excellent job. Scott was very knowledgeable on the 2 trucks we were stuck on. He was able to beat every other dealerships pricing and got the monthly payment we were comfortable with. After the purchase, Scott did a thoro Show N Tell on all the many components. This is our first Dodge. We will be returning in September for number 2. I highly recommend Scott and this dealership...

Took my girlfriend there to look at a car. Stated that we werent interested in a jeep but the salesman right off the bat wanted us to start looking at jeeps. She is very upside down on her vehicle so negative equity is a big factor. In order to not waste any of the dealers time and our time, I asked for the vehicle to be appraised first before we started looking to see just how upside down she would be. The salesman very clearly stated that we dont do that here and that you would have to be looking at a vehicle first and pick one out before we can appraise your vehicle very pushy sales tactic. We left right away, I have no interest in doing business with anyone like that

We had a great buying experience! They even drove 140 miles out of their way to get me the car I was looking for! We will definitely be returning customers! They made the buying process painless and fun, no pressure and no games. They helped me surprise my wife by playing along and making sure the vehicle was delivered when promised. They definitely went above and beyond. Big thank you to Slate, Scott, Ed and the rest of the team!

Great Car deals and pleasant admospher.Dont keep you waiting loan.Ask for Patrick great deal maker.

Don’t buy from here! They let people fraudulently use your ss# and buy a 66k vehicle with your credit. A sale is more important than all of the 🚩🚩 that were obviously ignored.

I bought and take my cars to Tate Dodge Express Lube since 2016. I always receive excellent service, professionalism and care from this team. They are my family and they treat me and my family with utmost respect.I did damage to the Dart and they calmed me down showed me what needed to be fix. Fixed it perfectly and even gave me a picture of what they fixed that I broke. You wont find a better team in Glen Burnie. THANKS TO ALL OF YOU GREG S. ALEX S, MISEOL H, CHARLES M, AND JUSTIN D. If I spelled anyones name wrong, forgive me. See you next month for something I am sure.😁

The dealer advertised a truck for one price through Cars.com, and then when I got there tried to sell me a different truck. I found the truck I wanted on the lot, but they didnt want to honor the advertised price claiming they added after marker parts. My wife and I were obviously upset that they tried the old bait and switch on us. We left without buying anything.

Judy who handles internet sales was great. She was very kind and patient with me. I was all over the place on which RAM I wanted. Scott Biddoo in sales was awesome. He listened to my needs and came threw. Was not pushy like other sales reps I’ve dealt with in the past. Ralph Scott in finance was able to get my numbers right where I needed them. That night I brought home my beautiful 2021 RAM Night Edition. Thanks to all 3 of you for listening to me and coming through with what I wanted. HIGHY recommend Tate for your next purchase. Be sure to deal with these guys. They are awesome. By far the best purchase experience I’ve ever had. Thanks guys :)

Today I purchased a Dodge Ram 2020 Warlock from Tate Dodge . It was a very pleasant experience, my salesman was awesome, the other staff were very friendly, kind and not pushy. Very memorable experience, I will come back and I would highly recommend my friends and family to purchase a vehicle from Tate Dodge.Well Done!Thank you

The customer service is satisfactory, and they were able to solve my problem. The issue lies with the amount of the hourly rate (even for a dealer ) and the fact that they will charge you for any and everything they can . My truck loss power while driving, took the truck to this place because of location. They said I had and electrical issue and needed to charge me for 2 hours to diagnose the problem, they have a separate rate even more expensive for electrical problems than the already outrageous rate for labor . 2 hours = $315 to tell me I had a unplugged wire behind the dash . I figure they already dogged me out for that . Had a issue with a sound coming from front end, ask while the truck was there could they get one of the mechanics to just drive it and listen tell me what they thought . The service advisor replies “sure but we will have to charge you for that also “ I’m like damn.....how about forget it and I’ll never come back .

Not satisfied with Rick the salesman would not recommend doing business here the new car sales manager is very shady and possibly on drugs hard to get in touch with as well and he dont return calls will pull a fast one on you if let them avoid at all cost...

I came in looking to buy a Jeep Gladiator, a vehicle I have wanted since it came out. It ended up not working with my budget, though Scott Kiddoo and Slate Hodges worked really hard to get it as close as possible. In the end, they were able to offer me an affordable lease that I was more than happy to accept. They really did all they could to help me drive away in the vehicle I wanted. It is much appreciated. In addition, everyone I interacted with was friendly and hospitable. I would definitely recommend this place.

Posting this here since official customer survey wouldnt accept the length of my review.Negative: I made several attempts with sales consultant, Luis Aulet, to achieve as much as possible via phone/text/email as I had concerns regarding social distancing and health and safety during this COVID-19 pandemic. Luis (nice person but not very intuitive to the situation and my specific needs regarding these health and safety concerns) informed me that their dealership does not make those accommodations and that they would not provide pricing or delivery options via phone/text/email. I was left with no other option at that point but to schedule an appointment to meet in person. Our appointment was for 12pm, to which I arrived a few minutes early. Luis greeted me and informed me that he was “finishing up” with another customer and he’d be with me shortly. 3.5 hrs later, after no attempt to reschedule our appointment was made he comes to ask me for my trade in vehicle information so they could get the appraisal process started. Something that could have easily taken place during the 3+hr wait. So I had to wait another 45 minutes for the appraisal to be completed before they would sit down to discuss final pricing. Once I finally sat down at the salesman’s desk to discuss pricing all they had to offer me was that “the vehicle list price is our best offer”. I asked about military incentives/rebates for veterans and they said I had to be “retired or active duty.” I asked why they made me wait for almost 4 hours at that point, to inform me that the price is as listed. The only response they offered me was that they were short staffed. I asked if they had any interest in actually earning my business and they assured me they did. The sales manager came over and reiterated that the price was as listed and they wouldn’t be able to negotiate anything further. I explained that I was there for 4 hours ready to purchase a vehicle and the only thing I was asking of them was to sell me the truck I wanted to include a bed liner and under spray, leaving our final sales price $500 apart. He informed me that I could take it or leave it. They had zero consideration for my personal time on top of no concern for my COVID-19 precautions. This is unacceptable to me and unprofessional. I was not asking for anything unreasonable, just that my personal time be respected and accounted for while I was there to do business with them. At no point did anyone even acknowledge that I had been there for over 5hrs (to include the closing paperwork on my purchase), instead they waited until all paperwork was done, to begin prepping the vehicle for delivery. Another 40 minute wait. Lastly, in combination with my two points I’ve made (both positive and negative) in this review, the military rebate was what made it possible to include the bed liner and under spray in the purchase, the dealership made no attempt, yet again, to make adequate arrangements for these “We owe you” services. They informed me that they made an appointment for my truck to receive the services, 45 minute drive away from my work (1.25hr drive away from my home) and made no offer of a loaner vehicle to get me to and from home and work while my vehicle received the services that they sold me. This entire experience has left me no desire to recommend Tate as a dealership to any of my friends and family or other service members.Positive: Being a veteran service member I was awarded a considerable rebate towards my final purchase price ($2000). However, the conditions in which Tate would provide the incentives/rebates for veterans were extremely unclear until I was in the process of actually walking out of the dealership (due to final sale price negotiations being a matter of $500 apart). I had to ask a final time regarding any veteran incentives or rebates and it was explained to me with very little sincerity. Once it was finally understood that I did actually qualify for some military incentives, which made up the difference in the negotiations stale mate, the sale was able to be closed.

My wife and I needed tires on our Pacifica replaced. Greg Sandridge was awesome got me in and out with some of the best customer service I have ever experienced!

Sales manager Greg Friend is the most smug sales manager I’ve ever met. Inquired about a truck and he was extremely rude. Do yourself a favor and find somewhere else that treats customers with respect.

Really felt discriminated against and hurt. I never purchased a car there because of it. I went to another dealership and purchased a vehicle. I believe it was because I was not the same color as the sales person and I was judged. I did not need financing for the vehicle. I do believe if I was white I would have been treated differently.

This was hands down our best experience at a dealership. Our salesman, Chris, was great! He listened to what I needed, and found it somewhere else. He had it ready for us on time, and the sales process was relatively quick. I shopped for this particular purchase at others dealers, and they did not hear what I was asking for even though I was very direct. Thank you Chris for doing a great job, and we love our new truck!!

Easy purchase, no hassle, handle 90% of this online and on the phone, the folk there are great,

If you’re looking into buying a car from Tate, make sure you see Jim Neubauer! He is knowledgeable about all vehicles and he will get your into the vehicle of your dreams! Great salesman and great dealership!

Most pleasant experience!!! Tina Smith is the best!!! Hands down. I will definitely refer others here.

Had a terrific buying experience @ Tate! It took me several months to be ready to make my purchase and I was not pressured or pestered in the least! Cody spent a lot of time with me from test drives all the way through showing me how to operate the features in my new vehicle after it arrived. They were able to work with me on price - I felt very well taken care of ! Thanks, Cody & Tate! Loving my new Wrangler 🤗!

I never post reviews but I feel like I have toMy experience at Tate was awesome my salesman Richard and sales manager Slate were Great super friendly knowledgeable truly a great car buying experience

For years I had my car serviced at the dealership that I had purchased. But after several miscommunications I started going to Tate Dodge. I have had my service done twice there and couldnt be happier. The staff is patient, courteous and very knowledgeable.5 Stars all day!

Eduardo from Tate’s in Frederick promised me on the phone to match a price I had with another dealership in owings Mills. I drove over an hour from home to see this Jeep and gives me a number $5000 over what we discussed on the phone. They offered me $5000 less for my trade in also. This dealership lied to me, put 100 extra miles on my car, and wasted my time and gas. They had no care in the world either. You will not get the best price at this dealership so don’t even bother going. Plus they don’t care about their customers.

Usually nobody likes to go to a dealership....but going here was painless and enjoyable ...no pressure ...answered my questions and Took care of me ...would definitely recommend...look for Scott and Slade ..great people .... My wife and I ended up getting 2 Jeeps ...my Jeep was at a different dealership and I was leaving for vacation that day but didnt want to lose out on the Jeep ...so though some great teamwork they got the Jeep from the other dealer and had it ready to go by that afternoon ...I didnt lose the Jeep ...and they took care of me highly recommend.....

I went in on Friday the 17th of July for an oil change and a tire rotation on my 2017 Ram Rebel. 4 hours later my vehicle was returned with the incorrect tire pressure in all 4 tires. After an interesting phone conversation with the service advisor his words to me were, we are human, we make mistakes.. not an answer someone wants to hear in the vehicle repair industry. I will find a new Dodge dealer to perform my service, one that does not try to underplay the importance of why we take our vehicles to the dealer for service; and one that will ensure there is a checklist of basic items, including TIRE PRESSURE; that is checked before returning a vehicle to its owner. After rethinking my original post above i downgraded from 2 to 1 star. As vehicle owners we expect a dealership to have the highest quality standards for their brands. In any case this was not excusable.

James N. over at the New Car lot is the bomb! He helped me get into a Promaster and I couldnt be happier. Very personable, honest, goes above and beyond. Thank you James!!

Sooooo Angie and David are just stellar humans. They invested in me and what I wanted. Giving me the best price and warranty they could. The process was easy and quick and I’d recommend everyone to go see them for their auto needs. I’m a happy owner of a Jeep Cherokee Trail Hawk. Thanks!

Loved this dealership. If you are looking for a new vehicle and a very upfront salesperson, please call Lee Patterson.

Our experience buying our new Dodge Journey was the absolute best! Everyone was so friendly and helpful throughout the whole process. My wife and I had to bring our 3 year old twins with us during the purchasing process and the dealership was just so extremely welcoming to them. It rained all day, they brought the car into the garage where we could look at it out of the rain. Scott Carr our salesmen was so professional and friendly. He got us a great trade in on are Kia Optima that we felt was really great compared to other dealers offers. We felt like we got an awesome deal on the new Journey. Absolutely loved the finance manager Ralph, we werent expecting the best finance rates becase of bankruptcy in the past, but he found us a great one!! To top it all off we were able to get the lifetime warranty that Tate offers, I was really really excited about that knowing my wife and kids will be covered in this new ride for the foreseeable future and Beyond! Last thing they completely honored USAAs car buying list price, no strings attached!!

I have been going here for 5 years and they never disappoint. Greg Sandridge is my dude! For a woman who is very unfamiliar with cars, he makes it so easy to understand. And the work I’ve had done always turns out great! Greg treats his customer like they are family. He is always very professional, personable and sedulous. Highly HIGHLY recommend this place!

I definitely recommend this dealership working with Kevin my service advisor at repair he was very nice person honest and great customer service thank you so much for all the work and help

These guys really are willing to work with you and try to get you a car no matter the circumstances.. ask for Billy

The dealership had a large selection of options, which allowed me to consider several choices. The representative was knowledgeable, she went out of her way to provide me with information that was in addition to the sticker. Its my daughters first car, and it was a great first experience. They took good care of us.

My experience was second to none from the sales manager to the finance guy where all a class act! Scott is a great guy and down to earth person. If you in the market for I new vehicle I would differently give these dealer a serious look!

Called about a Jeep Wrangler Unlimited. Website said get Todays price. Its the same. There is no better deal. Salesman was rude, unhelpful,and made no effort to have a serious conversation about the vehicle. Understanding him was very difficult. Terrible experience .

I bought a 2020 Jeep Gladiator from Tates after shopping around for many months. Tates was my last shop and after my first visit, I drove away with a jeep. They were one of the few dealers that were transparent with pricing. Most dealers in MD. had a lot of haggling back and forth in order to get to their fake internet pricing. Tates was completely transparent and the price that was given to me over the phone was exactly what was offered when I walked in. I ended up with a better deal than any of the other dealerships and the process was easy and hassle-free. I really like this dealership. Adams was my second favorite jeep dealer in the MD. area but Tates edged them out on having more cars and choices. Very satisfied.

I went in for a 2019 Jeep renegade that was listed on the website for $20,300. I met with Dennis and he was really great and helpful, took a test drive and was ready to buy it right then on the spot. Dennis went back to finance to get the deal started for us and a few minutes later the finance guy named Ken came out and said” I can’t sell you this car for $20,300, I’ll lose $5.000 on this if I do, I have to have $22,900 for this car, and went on to say” I have no idea how that price got on the internet”, took no responsibility at all. Livid is an understatement, watch out working with these guys, apparently they are bait and switch, horrible business practice

This Tate team is amazing!!! They were more than accommodating when I made my first new car purchase! They helped me so much every step of the way and I’m truly grateful for their patience and dedication to helping me find exactly what I wanted! They went above and beyond customer service! Thank you to my salesman Cody for all his help! I will definitely recommend this Tate to my family and friends.

I FAITHFULLY get all services done at this dealership. My car is losing oil has 45K miles 2018 and needs new motor. They told me I had to pay for a rental car and did not want to help me AT ALL. I submitted a claim number with Corporate and will be seeking legal action against this privately owned company.

Recommend Chris for your car purchase. Went there a couple of times, they showed me the vehicles and there was no pressure to buy. Fair trade in and smooth transaction.

Excellent sales team. Tina was awesome. Wide selection of vehicles. Very pleasant experience. Love my new Grand Cherokee. Thanks Tate team, great job.

The Glen Burnie Location of 7535 Ritchie hwyHas the the greatest staff. Hats off to Angie and Dave for making my purchase so easy. They are so professional and Customer Service Friendly. Thanks Again.

Angie was AWESOME! The best experience ever! David in finance was also fantastic! They both considered the buyers wants and needs like we were family! Would highly recommend TATE! Big shout out to Tina for sending me to Angie in Used Sales THANK YOU ALL!

Great dealership and service. Went in a few times looking for the right truck and the salespeople and managers were great each time. Finally found the one I wanted and was able to work with them to get a great deal.Had a small problem after the purchase but reached out to the G.M. Glenn and he got it taken care of right away.All around great service from the salespeople to the top. Would recommend to anyone asking.

The guys at Tate Glen Burnie are the best this service department help me completely they diagnosed everything pin pointed out and I was pleased with this service my service advisor name was Jason and he was more than helpful with everything that I had wrong with my truck, so big shout out to Jason and the guys behind the Bay doors at Tate Dodge Glen burnie!!

Went in to look at the Wranglers. Excellent vehicles, but ended up driving out with a RAM. Hadn’t seen them in years and the new look was amazing. Our salesperson, Scott, was very helpful and showed us several vehicles, treated our whole family very well, and it was our pleasure buying a new vehicle from them.

I spoke to James Neubauer about purchasing an suv in the near future and he was great! He told me all the options based on what I wanted, and got me excited to upgrade my vehicle! Thanks jim! I’ll see you soon!

Tina was my sales representative and she was amazing! The entire process with her and this dealership was very smooth, and most of all, quick!! Would definitely recommend the dealership as well as Tina to my friends and family!

Tate was great! Sales Rep Tina was the best. She did not bug me and let me make my own decision in my own time never pushy and very informative about the product. If you go to Tate Dodge in Glen Burnie Ask for Tina..

If I could give them 10 stars I would! My experience buying a car at Tate was Superb. They were good, kind, honest,informative, easy to deal with, with no high pressure. The vehicle I bought basically sold itself, a really well built car. I financed it at Tate and they gave me really good interest rate . I highly recommend Tate !

I was extremely impressed with the service I received. My salesman was extremely professional, very kind, very generous, offered me something to drink, he took his time, he explained everything and answered all of my questions completely. He was so knowledgeable about everything!! His name is Scott Kiddoo. In my book he gets 10 STARS and so do the mangers!!! I will without a doubt be a returning customer and I will be recommending Tate Dodge to everyone!!! Thank you to you Mr Tate to you and your Tate family for making me a very happy new friend..💖🚗

I was very impressed by Billy on the used car lot when he was really listening to what I was looking for. No pressure to look at other vehicles. I believe he understands that listening to the customer rather than telling a customer what they should be looking for went a long way.The officer also dealt with me squarely and was not pressuring me to add extras that I didnt need or want to the total price.Extremely positive experience!!!

I dropped my car off earlier to get it fix at Tate Dodge in glen burnie md.The service man name is Robi his customer service skills are Excellent.He knows how to treat the customer. I will be back.

In September of 2010, I purchased my Nissan Rogue from Tate Dodge Chrysler Jeep Ram Inc. and with exceptional customer service and outstanding sales that I could not walk away from, I couldnt wait to come back to purchase another vehicle from them! In 2015, I traded in my Nissan Rogue, which treated me very well, to Tate Dodge Chrysler Jeep Ram Inc., and purchased my 2012 Jeep Wrangler which I absolutely LOVE! I have never been treated with more respect than I have at Tate Dodge Chrysler Jeep Ram Inc. The positive experience from their customer service team did not stop there! When I visit to get my FREE OIL CHANGE, the staff is extremely friendly and keeps my wait time to a minimum! I highly recommend Tate Dodge Chrysler Jeep Ram Inc. and I have passed their name along to many family and friends who have also had positive experiences! Thank you again for making buying a car so easy and fun and providing outstanding customer service! I will be back in the future!

Perfect experience! Angie took care of me all the way! She listened to my needs/wants and didn’t try to steer me to something I didn’t want. Quick easy process, no complaints! Definitely a 5-Star dealership with 5-Star folks! Loving my 2016 Ram Sport!!

Outstanding experience from start to finish! From first contact via email to text messaging, and then of course on-site to complete the purchase. Again, exceptional. My hat’s off to the entire Tate Automotive team. Especially Angie and David!!!G. MattinglyWinchester, VA

Purchased used Kia less than TEN months ago for my daughters, paid CASH, also purchased the MOPAR VEHICLE PROTECTION warranty. The engine is BLOWN on the vehicle, 2014 Sorento. Again less than ten months, @11,000 miles driven, local miles, regular maintenance, Oil Changes. Vehicle sat in our driveway for roughly three months because of COVID, maybe driven to the market, or for supplies, that’s it. MOPAR will NOT honor their policy, TATE refuses to work with. We are pretty much being BULLIED by Tate into paying @$1,200.00 to tear apart the engine so that an “inspector” from MOPAR can come out and verify the damaged “parts” only for Me to told “sorry, we cannot honor this agreement because the costs of parts and labor outweigh the value of the vehicle” so they will offer the actual value of the vehicle (with a blown engine factored in) minus $1,200.00. NONE of the Sales Manager(s) were helpful nor were they empathetic to my situation, the Service Department VP (Mike Johnson) pretty much brushed me off and at the end of our conversation I felt intimidated and THREATENED. I have NOT received a return call from the dealerships GM/VP of Sales (Shawn Frick). I’ve been given the run around and pretty much told to take the loss and move on by all parties including the Service Manager and the person wrote the vehicle up for inspection (Brian). The ONLY acceptable resolution for me would have been to eat the cost of the tear down ($1,200) have MOPAR come out and inspect the vehicle, they ARE going to refuse to honor the agreement, cut me a check for the remaining value of the vehicle, and I move on. My Wife had intent on purchasing another vehicle, from Tate Dodge (NEW) but at this point I would advise ANYONE considering purchasing used cars (or NEW) from Tate, Tate Dodge, Tate Certified, or Tate Used Cars. If you do, DO NOT PURCHASE THE MOPAR VEHICLE PROTECTION, it is a bogus and misleading product to say the least. Do yourselves a favor and avoid the Tate brand AT ALL COSTS. They are misleading, dishonest, crooked sales and service opportunists. They have upset myself, and my family to the point that every avenue and opportunity I have available I will post reviews and complaints up to and including the MEDIA. I have reached out to the BETTER BUSINESS BUREAU, THE FTC, RIP OFF REPORTS, SOCIAL MEDIA, ANY AND ALL MEANS TO EXPOSE TATE DODGE WILL BE USED TO EXPOSE THEIR BAD BEHAVIOR TOWARDS CONSUMERS. I nor ANY person/family should purchase a vehicle from people like this and get treated as I have. You were glad when I walked in the door with $9,000.00 CASH and purchased this vehicle that I have had LESS THAN a year, you should be glad and willing to stand by your vehicles and not play these games.AVOID AVOID AVOIDAnthony Howard

Jack had very good customer service! Patrick had good customer service as well. They both made us feel welcomed. Lastly, I appreciate all of the patience and effort of making sure that we drove off in our new car today! If there is anyone I know, looking for a new ride, I’m definitely sending them your way. Thanks again!

I brought my 2008 Jeep Cherokee in for an ignition switch recall. I was help by a service person by the name of Stacy, who was nice when I spoke with her the first time. The second day I came in to check on the status of my vehicle,and she was very rude to me. She told me that the part came in and the technician is working on it, I told her I will be back. I came back an hour later, and she still was very rude. The truck had been completed, and I ask for my keys, she says I dont have them. I waited, and another service person came to talk to me, and told me that they did a diagnostic test. My truck never moved from the spot were it was dropped off by the tow truck. I would never by a vehicle from this place,If you have to spend your money, spend it some where else.

My sales representative Lee Patterson was a great person who always answered all of my questions and was a genuinely honest person. My new truck order was a lengthy process but a good one. All of the staff looked out for my better interest as far as the package I needed and best price options. I’ve been a loyal Tate customer since 1988 and I plan to continue my relationship with them.Thank you for everything.

Great fast friendly service. Love my Jeep Renegade! Go see Lee Patterson in sales for a new vehicle. Super nice guy. Very helpful and got us in and out in no time. So happy, good job yaall!😁

This place was awesome! Judy did a great job of helping me with purchasing my car. Friendly, fast service and will defiantly be shopping again for my next car.

My wife and I went to Tate to look at Durangos and were helped by Lennox. We didn’t end up buying a vehicle but the staff, especially Lennox, bent over backwards to help us and meet our needs. If you stop at Tate Dodge ask for Lennox!

Just purchased a 2019 Ram 1500. Lee was our salesmen. He did a fantastic job getting the vehicle that I wanted, and was very knowledgeable with all of the features. Slate was the sales manager. He did a great job working with me to get to a price where I was satisfied. Ralph did the final financial paperwork. He explained everything well and helped with getting me an extended warranty at a killer price. The entire experience with Tate Dodge was exceptional from start to finish. I will certainly be shopping there again!

Tina was a very knowledgeable, friendly and helpful sales consultant. She took time helping me choose the right vehicle just for me. As this was a very important step for me, she was patient and informative during the process. She celebrated with me when I was handed the keys as well. Ralph the financial manager fought for the best rate for me and took time with me to make sure I understand my rates and all paperwork that was being signed. I recommend Tate Dosge because their customer service was excellent, it wasn’t an all day process and I’m driving away in a 2019 Jeep Cherokee!! I couldn’t be happier!!

Everyone was very helpful and friendly. Joe Holden was able to answer all my questions and get me out the door with a nice new car. Even calling back with questions that I had, they were all helpful.

When I came in, everyone greeted me with smiles and treated me like they were happy to have me and help me. AJ helped me so much by explaining everything I needed to know, making sure I was comfortable, and made sure that I was happy with what I was getting. I ended up getting my dream car and I couldn’t be happier. This was the greatest car buying experience I’ve ever had.

Purchased new Ram 3500. These people are top notch in my book. David, Slate, and entire staff. They showed full interest without any pressure or games. I cant think of anything more they could have done to earn my business. I would return again and highly recommend them to anyone interested in purchasing a vehicle.

Sales Associate Chris Hall made my Jeep purchasing experience a great one. Chris is very knowledgable, never pushy and always answered any questions I had. Thanks again Chris, youre the best.

Stopped to look at a used truck. Salesman was all over me like a piranha before i got two steps from my vehicle. Got back in vehicle and left. Will go elsewhere to look. If you like to be bombarded as soon as you step on site this place is for you!

To preface: I purchased my vehicle at Tate a couple of years ago and have not needed a lot of service done until I have started to require the 30k recommended maintenance, etc. Im gonna go ahead and call BS on any positive experience related to the parts department, if any are listed recently. I called about ordering tires (Saturday, Mar 9, 2019) and the phone was picked up by someone who sounded like they were still half asleep. When I asked about the best course of action to take to order them, they kept asking my size and brand that I wanted, rather than make or model. I dont work for Jeep. I dont care as long as the tires fit my vehicle. If I wanted to look that deeply into it, I would do the work myself rather than deal with someone who obviously doesnt seem to care about selling a product or service. Im gonna go ahead and get my vehicle serviced by anyone, but this establishment.