Above and beyond. These wonderful folks folded all 100 of my Moms funeral mass programs. During a very challenging time, this unexpected kindness meant the world. Thank you so much!

Very convenient place to print and ship your packages. Especially there is young guy by the name Dan, very knowledgeable and humble guy, helped me to ease my shipping experience to a comfortable one.

This is the BEST FedEx in the country!! Ive been here twice this month for two different events, and theyve always helped me quickly find what I need in a poster, and get it done as soon as possible!! Admittedly I do go in there with a rushed mind, and they are always meeting me calmly and know how to put me at ease with the time crunch!! Love the staff!

Excellent service. Peggy was great in no only assisting me, but the customer in front of me as well. I was able to watch her make certain that customer had the proper packing material. For me, she got me out there fast.

The front desk ladies working on a holiday day were pretty antsy when I asked a few simple questions.

I wanted to ask a question I ordered a package and I was wondering when do you guys ship out all of your packages

They try to get everyone in and out fast.

Id like to express my heartfelt gratitude to Ivalise for her exceptional customer service. She guided me step by step to help me create an account and throughout the process, she patiently waited right next to me and made sure I do not make any mistakes. Shes an asset to this FedEx location and people like her bring more customers to the business.

I made a international shipment. I was misinformed about the charges . I was told it will be $50.02 and even given bill for same. Few days later I was charged $82 for it.I wouldnt have shipped it if it was that amount with fedex.Same thing happened for my return shipment as well. The staff is not well informed about the process,billing and charges.

Great customer service. Very friendly staff, and guided me through the whole process. I highly recommend using this facility!

The employees here are incredibly friendly and helpful. They went out of their way to help me and my husband with a really big package. Best customer service ever!

We attempted to ship across the borders for Christmas, and we were told that it was fine. However not to long after they returned our package because the contents(food related) were not allowed. Now, had I been told when I first tried to ship it I would not have minded, but it took ~100$ and 2 weeks to find out that I couldnt ship the products.

Had a great experience at this store. Ivalise and Luma were so helpful and pleasant.

I usually use local printers to ensure quality, so I was hesitant to go back to FedEx, given my not so pleasing past experiences at the Naperville location with quality and staff a couple years back, but I was in a bind and needed a quick turn-around for on of my clients requests. So, I took the plunge and tried FedEx as a last resort- and was very pleased that I did.I had a great experience with Casandra and Marco at the Glen Ellyn Location. My initial order was printed incorrectly, but their attention to the matter was handled very quickly- so quickly in fact, that I immediately placed another order for Vinyl lettering in which I needed for another client who was looking for quick printing. Cassandra and Marco communicated with me throughout the entire process to ensure my lettering would be ready within the scheduled turn-around time provided. However, on that day the print center they use to print the lettering just so happened to have machine a malfunction. Cassandra let me know right away, and sent my order to another local printer to ensure Id receive my lettering on time. And to top it off, Marco met me at that location closer to my house with the lettering in hand so I was able to deliver the product to my client on time- and it looks fabulous! Very impressed with the extra effort on behalf of Cassandra and Marco to meet my business needs. Im also very impressed with the quality of FedEx overall.My usual printers have lengthy turnaround times and are, as you can imagine, pricy. So if I can save money for my clients without affecting the integrity of my prints- its a win-win. Ill definitely be back and kudos to the Glen Ellyn team- customer service is key- and to have happy faces and like-minded individuals helping to serve business goals- all parties succeed.,

Peggy and Craig as a team are phenomenal the experience I had when I was there was something that I want to share with everyone in the Glen Ellyn area the place was crowded and they moves like a fine Swiss watch very friendly even noticed me when the place was full of people they acknowledged everybody who came in and thanked everyone that went out even though they were busy they were wonderful it was a good experience and I hope to continue going back to the store

AWEFUL! Went in to ship a golf club that I had sold on eBay. Was told that a box cost $7 and shipping was $7.60. Came back with my own packing material and was given a shipping form to fill out. The lady then asked want me to pack this for you? I said sure. Then it was weighed and it came time to pay and the total was $25!! Apparently there was a $9 cost for this lady to but a golf club in a box ad crumple up the packing material that I brought!!! RIPOFF!!! Im shipping with USPS or UPS from now on!

Very nice and helpful staff!

Always very prompt and professional on the many jobs that I send the Glen Ellyn office.

Very helpful employees!

Helpful staff