Heather & Sally made the process of renting storage effortless. Both were extremely professional & personable. They were patient with my questions & answered every one in detail. Heather made completing to contract paperwork was so easy. Thank you ladies.
Amazing customer service! Great facility! Clean and well kept!
Heather was so nice and helpful in getting me the right size unit for all of my things. Friendly, helpful and courteous. Would definitely recommend to my friends.
I spoke with Heather Obney and she was very helpful with giving me information on pricing of units and information for my move.
Easy to find/access and the staff is pretty helpful whenever you have a question. They were able to answer any and all of my questions, as well as address my concerns prior to signing up. Overall, a fairly smooth process like Id expect it to be.
Heather and sally are amazing. Great staff and clean place
Excellent customer service I was very pleased with my services. Definitely recommend this facility!
Heather is wonderful! Easy move in and easy move out. Very clean facility and access hours are great! Highly recommend.
Very clean, well-run facility. Always have pleasant experiences with the staff, would recommend to anyone looking for storage!
Had a great experience here. Heather was so friendly and helpful in assisting us find the right size unit. The unit was clean and well air conditioned. The customer service far outweighs other facilities we’ve been to. Location is perfect for our needs.
Two thumbs up. You simply couldnt hope for a nicer, more accommodating and competent individual with whom to do business, than the manager, Michelle. The other staff is friendly and helpful, and the rental process is clearly explained and executed quickly and smoothly. The facility is always clean, comfortable and well-lit. . My only complaint? That I cant give more than five stars. Top-notch and recommended!
The best part of renting there is the staff. Heather and Sally are knowledgeable, helpful, friendly and really, really patient. 😏 The facility is always clean and accessible. More than pleased. Recommend highly. 👍
I needed to store boxes, short term, for an upcoming business event. Sally was so helpful, friendly and accommodating to my immediate needs. She made the entire process, from start to finish, quick, easy and effortless! The facility is very clean, safe and well maintained. I highly recommend!
Great staff! Very nice and clean great location for me. I was taken on a tour of the property and shown some different sizes. The biggest plus is that some of the space I saw were carpeted. I was just looking to get prices so I can get an idea of what I need to spend. Steven told me a lot about extra space and why they are the best in the area. We ran in to a lady who told me that Steven and Sally are the best and they will take good care of me. I will be coming back when I need storage already told friends about extra space. A++
Very clean, well managed and convenient. Glad I got my unit here.
The people here are very helpful. The facility is very clean. Theres easy access to load and unload in an indoor space. You and your treasures never get wet. Im very pleased with my experience.
My business partner and I are Interior Designers and Home Stagers and decided we needed extra space to store some of our inventory. We looked at a few storage facilities and Extra Space Storage in Glen Rock was by far the nicest place we saw. Our unit is carpeted which is perfect for our business. The large garage you can drive into to access the facility is a bonus. The weather doesnt interfere with storing items. Heather did a great job explaining the process. She was extremely helpful. We are so pleased we decided to store here!
I have used this facility for several years. Super maintained. Friendly and helpful staff. Located in a safe area.
I have used Extra Space Storage in Glen Rock since 2011. The facility is always clean and in good repair. My belongings have always remained safe and secure. Michelle and Sally (manager and asst. manager) are always pleasant and go the extra mile to insure that renting a storage unit is stress-free. Nothing is ever too much trouble for these ladies. I have used other storage facilities, but find Extra Space and this facility to be superior! My recommendation is enthusiastic....go here if you need storage space. A true value in the storage industry.
Customer service is wonderful - Heather was great. The tour of the facility was great. They made us feel good, answered all of our questions. The storage facility is very clean, and really well maintained. We highly recommend to anyone!
After recently consolidating from several storage units down to one, I was reminded of what a good choice I made, several years ago, when I first starting using Extra Space. Ive dealt with several managers, in that time, and the quality of service has never dipped. It always was, and continues to be, first-rate. The facility is always clean and having an indoor loading garage is a big plus.Simply put - if you need storage space, in the Glen Rock area, Extra Space is the place to go. Steven and Sally will bend over backwards to make the experience as smooth and painless as can be. Highly recommended!
This storage facility is really top notch! The staff are friendly and helpful, the hours are convenient, and it is spotlessly clean from the front lobby to the back corner of my climate controlled storage space. If you need a place to keep your extra things in the area near Glen Rock, these are the folks to call!
Great location, love the garage. The staff is friendly. The property is super clean and well maintained. I highly recommend the location.
From the day I first walked into the Extra Space Storage unit in Glen Rock NJ through to my last day utilizing the facility I have felt completely safe in the facility and working with the staff. I made many trips throughout the six months I needed storage space and did so at all times of the day and week. Steven and Sally have always been pleasant, courteous, and straightforward in their communications and instructions demonstrating the highest level of professionalism. I thank them both for all of their help.
When we were selling our house in NJ (2011) we acquired a large storage space in Glen Rock. After moving we went down to a medium space (2012) and later a smaller unit. Just recently (2013) we were able to close it out. Through out this time the facility & staff were excellent! Easy access, clean, and all the needed tools on the property - which is heated/air conditioned. Excellent experience! Thanks Extra Space Storage of GR.
Closing out Mom’s apartment was made easier knowing I could store some of her things at the same facility that my husband has office things stored. Sally was kind and professional and got it done so I can check one more thing off of my list at this very difficult time. Thank you, Sally.
Walked in, and immediately was greeted with a smile from Jamie. You can see the place is kept clean, and in good condition.Was shown 3 different units that might suite my needs. Then after I left was called about another unit that had just opened up. Was in the area, so went back immediately.Suited my needs perfectly.The fact that they have a covered loading area, and right by the elevator is outstanding.If there is any minus, it is outside in the parking lot. By one of the parking spaces is a drain, that is collapsing. They were patching the cracks, but really the drains needs to be taken apart, and built up to be level again with the parking. Someone could get hurt, or a car could get stuck and damaged.
I want to acknowledge Heather Obney. She helped me with an issue I had. She was patient, kind, courteous and friendly. She made me feel very comfortable and my issue was satisfactorily resolved. She is an understanding person and an asset to Extra Space Storage.
Heather and Sally are both super helpful. They also very friendly. It is a very clean place and I know my stuff is definitely well taken care of. You will not be disappointed if you come here!!
The two Extra Space Storage professionals - Steven and Sally - are beyond professional. They are very friendly and go beyond what is required to make you feel secure in leaving your possessions there. The place is so clean you could probably eat off the floor - I am not kidding!I recommend the facility highly and without reservation!
I have been a client now for over 2 years and my experience has been very good. The staff is helpful and professional. The facility is well maintained and secure. The Glen Rock site is the perfect location for me. I highly recommend this storage facility.
The property was very well-maintained. The managers had great customer service and had exactly what I was looking for that was in my budget range. They had all the moving supplies that I needed to help me get started with my packing. Will refer this location to any friends and family down the road very satisfied with service.
Lovely woman greeted us at front desk. She was helpful in suggestions for best space. Facility clean and secure. I highly recommend this storage area.
We have been customers at Glen Rock for almost 20 years. The staff is extremely helpful. The facility is well cared for and safe. We keep coming back for all our storage needs.
I visited Extra Space Storage during a move and was pleasantly surprised at how knowledgeable the staff was! They walked me through all the possible supplies I would need. I would recommend this location to anyone looking for great customer service!
The location is easily accessible and the building is in good condition and kept very clean. Most important, great customer service! Each staff member is pleasant, welcoming and extremely helpful!
Outside was nice, but the unit i was shown was not clean at all, garbage on the ground
I have been storing with Extra Space for years and would highly recommend. The managers at this location, Heather and Sally, are always ready to help if I have a question or need assistance with my account.
Sally and the extra space team in Glen Rock are awesome! they are always helpful and never disappoint. Great place to store my items.
My daughter has stored items at this location for years. The place is very clean and the people are very nice. However, they are constantly raising the rates on what they charge you. It is totally unfair! As soon as she moved into a smaller unit to save money, they raised the rates on what they charged her. Also, they have two dumpsters inside the garage however no one is allowed to put ANYTHING into the dumpsters. Finally, they have a bathroom located right outside the office, however it is always locked and you cant use it unless you get a key from the office that closes at 6pm and the facility is open until 10pm. It doesnt make much sense!
The girls are excellent! They are very helpful and nice to deal with.
Friendly service and excellent security for my business needs for a storage facility and Extra Space Storage in Glen Rock has it! In the past year I have been using this facility never have I had a discrepancy about anything really. Its always very clean. Keep up the excellent work and thank you!!
I stored my belongings and found the units to be safe and perfect for my needs. My stuff has not been disturbed and is safe in their climate controlled units.
Sally and Heather are very friendly and helpful. The place is clean and well lit and accessable.. highly recommended.
Great customer service and very clean facility! Ive been storing my things there for years and the staff has always been friendly and helpful.
Great and CLEAN storage place. I drive 7 miles to this facility when I could go to the one 1 mile away because the staff is great and it is very much better than all others.
Great facility. Very friendly staff, immaculate and very well labeled. I highly recommend it.
I store in three different facilitiesThis is by far the absolute bestAt the end of the day a storage unit is a storageUnitWhat matters is the professionalism and service you get from the staffThe two women who work here could not possibly do a better jobThx a millionHarvey Bayer
Rented new unitVery professional and quick serviceIn and out in 30 minutes
Site is awesome. It has carpetted units, is clean & sweet with an awesome inside loading dock. The staff is amazing. Site manager & her assistant manager are friendly, caring & professional.
Easy & convenient; staff friendly & extraordinarily helpful; climate controlled (w/o being a ‘fridge :-)Highly recommended!
My go-to storage company..the staff is always pleasant to deal with and the units are clean and well lit.
This place is really clean and Heather and Sally are always helpful and friendly. Definitely recommend !
Great place to store your belongings! Excellent and helpful staff, and a very clean facility.
Super easy to find and access! Friendly, helpful staff!!! Immaculate facility with convenient loading dock area. Check them out!
The staff is friendly and the facility is clean and well organized. Inside bay for dropoff is a real plus.
Heather is super helpful. Great service and clean facility.
Friendly staff, clean and safe facility, loved having the oversized loading garage for my moving truck unloading in the rain/cold. Thanks!
BOTH STEVE AND SALLY ARE VERY HELPFUL. I APPRECIATE, THEIR UPBEAT ATITUDE, THANK YOU AGAIN.
Great facility for my small business!
Clean, efficient, climate controlled. Helpful staff.
My experience was great.michelle the associate was very courteous n professional
Very convenient storage facility!
Easy and convenient!
Sally was very helpful in this very stressful move. The place is really clean and I definitely recommend!
Heather, the manager is always friendly and very helpful whenever we need anything. Nothing but a positive experience with this facility!
Clean facilitie and excellent service...
I recommend Extra Space Glen Rock. Very clean, excellent customer service. Thanks!
Clean and manage is really nice
Clean and well lighted
Great location, clean, accessible, great customer service
Cheap great location
Clean facility, friendly staff.
Excellent