We’ve been on the search for the perfect mattress. With Heather’s help we are hoping we’ve found it! We had a wonderful experience working with Heather today! She was patient, kind, informative and no pressure. She let us lay on every mattress to begin our “process of elimination”. Heather was informative but not pushy. We are looking forward to receiving our new mattress soon!
Heather was very helpful in helping me pick out the right pillow. She goes the extra mile as she went out of her way to contact me about a buy one get one free deal that became available after I purchased my pillow. Because of her I now have two pillows for the price of one! Highly recommend this store and go see Heather!
Our experience with Heather was delightful, professional, and well informed about your product. She went far and beyond to help us. When we made a mistake on the size of one the mattress, she took the time to correct it before it was ship . We Thank her dearly.....Maureen Redding & G Rhone
Very good experience while trying to find the most suitable sleeping experience. Look for Heather when you visit in store! She’s superb 👍🏼
Heather was very informative and helpful in explaining the benefits of the various mattresses. Highly recommend the location on West Bell Road.
Heather had great customer service and told us everything we needed to know about the different variations of the beds. She also gave us a lot of inside on different places we would be able to get furniture and informed us on the wait time for a bed.
Heather helped us out greatly. Awesome experience. Amazing beds
Heather was very courteous & well informed about Tempur-Pedic mattresses & base. Loved all the mattresses they had on display!! Bought a Pro Adapt mattress & an Ease base.
I have shopped around several different stores to find a mattress that was both affordable and going to help with my back issues. I was told I would receive my bed within 7 days. Then I was told it would be delayed a couple of days. Then I called and they told me it would be a week until I get a CALL about my mattress and when they will ship it. At this point I am furious and simply ask for a refund because I am not interested in giving my business to a company that lies to me. They tell me then that it will be another 7-10 business days to get my money back. Are you freaking kidding me? It didnt take you 7-10 business days to take my money! DO NOT DO BUSINESS WITH THEM! HORRIBLE experience! HORRIBLE! Follow-up: I called and got my refund expedited and the customer service was very professional, but the store itself just lied to me and that is why I chose to spend my money elsewhere.
We purchased our first tempur-pedic mattress! Greg Soyka was a BIG help. He was very informative on all the questions we had.Thank you for all your help, Greg.Vince and Krista Camboni
Heather was awesome!! She made sure to provide us with everything we wanted to test out, and she also made sure we had space and felt welcome to take our time testing the products. She was extremely knowledgeable and happily answered all of our many questions!
Heather was extremely helpful in answering all our questions and choosing the right product for us. We asked about cost difference with other wholesale retailers like Sam’s club and Costco. She in fact showed us all the pricing comparisons instantly. I would recommend this place to anyone. :-)
Dont just drive by on your way to Habit Burger! Stop in and try a super comfortable bed or pillow, Heather will help you with important info and she is very patient with those who take forever to decide like me 😁
Heather was amazing! She help us in every step to get us a better bed to get amazing sleep, also get a great deal. If I need another bed, I will be coming back!
Heather was really helpful and has great product knowledge. She’s a pleasure to do business with.
Heather B was extremely helpful with choosing the right mattress and topper. The moment we walked in the door we were greeted and were assisted in making the right choice. Definitely recommend!
Super nice store. Greg is very knowledgeable about all things tempurpedic. Very patient and answered all our questions. Thanks!
We worked with Greg at the Glendale store. He was very thorough and patient we us as we navigated our way through all the products! Very excited about our new bed. Thank you Greg!! You are awesome.
My wife and I had great experience purchasing our second Tempur-Pedic mattress. Greg was exceptional at answering all of our questions, providing relevant information and non-pressure sales. He ensured we understood all options, educated us on available upgrades and how we could save on our purchase. Thank you Greg!
Peter was very professional and knowledgeable about all the products you have to offer.
Heather is the prime example of professional, friendly, and kind. We had many questions, and Heather had an answer for each question, even answering questions that dont pertain to Tempur-Pedic but that helped us feel comfortable in our decision-making process. Which was very impressive to us! Thank you Heather for making our visit so pleasant!
Went in to this location with every intention to buy a new bed and accessories. Left after spending $4,500!!! Thats okay, because that was my higher end expectation.What I did not expect were broken promises, improper bed gear, and massive communication failures for certain installations (got the feeling that once I spent the thousands, I wasnt that important).The product absolutely rocks!!!! The customer service does not!
Greg showed the various base and mattress options in an informative, professional and no-pressure manner. This allowed me to make an informed purchase, which I did. Check out this store!
Heather was awesome! She showed me the best mattress I needed for my body aches and pains.
Our salesman was Greg who offered a no pressure take-your-time style of sales intermixed with light conversation and informed answers to our questions. The focus was on giving us the best opportunity to experience the product on our time in order to make a decision. Excellent experience all around.Pandemic notes:Store was exceptionally clean. They use disposable sheets for us to test mattresses. They had hand sanitizer available throughout the store. Employee wore a surgical style mask and gloves the entire time while keeping a safe distance.
Great experience with Jim. Helped us pick out the perfect mattress and firmness. Very professional and easy experience. I would definitely recommend
Great experience! Heather was knowledgeable, helpful, and patient. We should have shopped here first!
Heather was extremely attentive and informative. You would think with her being the only person in the store that she’d be an aggressive salesman. However she was absolutely helpful while allowing us to take a laissez-faire approach. I would recommend this place to anyone!
Heather was awesome! She got us sleeping better and at a great price.
The Tempur-Pedic Customer Service Rep Heather provided us Great Customer Service and She’s very knowledgeable about ALL the types of mattress at the store. She answered all of your questions and we really appreciate her knowledge with the types of mattress. I would give Heather 5 star customer service!!!!!
Rebecca was great! Very helpful and knowledgeable. Store is very cautious about Covid 19 protocols. Looking forward to the delivery of great sleep
Gregg helped us out and did a phenomenal job, very patient, very personal . Remembered my name and what bed I was inquiring about. Highly recommend speaking with Gregg.
Greg is a knowledgeable and friendly sales associate.Unlike many sales people he actually listened to our questions and gave us solid reassuring answers.
Amazing customer service and knowledgeable about the products
I recommend coming the store has a very nice atmosphere. There staff (Heather) is very pleasant and patience.
Heather was awesome. Knowledgeable and NO pressure...just like the beds.
Greg was very helpful in helping us with our decision for the best mattress for our needs. The experience was excellent and they made us feel safe with their safety protocols.
I worked with Jim who walked me through mattress options and the pillows...I have purchased a mattress from another store (Ashley) and they fitted me with the wrong firmness...Jim was extremely helpful in finding the right mattress and getting to a resolution even with me already having a mattress...I will come back to work with him and bring my parents in to buy their mattress from his store...he is a real asset to the company...well done Jim!!
Heather was amazing help me pick the right pillow could not make up my mind !!! Very patient and knowledgeable!!!
The staff is very friendly and knowledgeable. The matress I have has given me the greatest sleep I’ve ever had and the pillows are a game changer,. They even sell tempurpedic teddy bears and puppies, I got one for my niece and she loves it!Thanks for giving me a great experience!
Jim’s the best! He gave me the amazing sale price and then put my order on hold until I was able to take delivery since I was moving in a couple of months.
Our sales associate Jim Rogers was extremely knowledgeable, patient, professional and accommodating. He took us through the overwhelming process of choosing a bed, the purchase, etc. and made it so easy for my wife and I. I’m very happy we chose tempur-pedic. Mr Rogers gave us the experience that lives up to the company name.
Heather was awesome and helpful. Go see this store for your slumber needs!
Jim was our salesman and we felt very comfortable with him. He wasnt pushy at all. He was very patient and informative. I have never been so comfortable with purchasing a bed. If I could, Id give Jim 10 stars.
I highly recommend heading into the store for your purchase. It’s great to try out the different mattress options. You’ll also get freebies that you would miss out on by purchasing off the web. Greg was very helpful when we were in. Tempur-pedic customers for life.
Completely enjoyed the buying experience. Greg took time with us and answered all our questions
We went into buy pillows and Jim was a great help in figuring out what worked for us we will be back again thank so much!!
Heather’s customer service was impeccable!!! Very knowledgeable with friendly demeanor!!!
Went into the store not looking to purchase anything but received a friendly welcome by Jim. He was very informative and answer all questions. Left very satisfied
I am replacing my old tempur pedic mattress. Greg showed me all the options according to how my body can accommodate the new mattress. the people in the store are very friendly and Greg helped me all the time. I am happy to continue with the same mattress line
Heather was so helpful in getting us the perfect temperpedic bed
Heather was extremely knowledgeable and personable. She answered all of our questions and was not pushy to make a sale. Looking forward to our delivery
Heather was incredibly helpful. Great experience and excited about our new bed.
Heather was very helpful, great pillows :)
The salesperson was extremely knowledgeable on the whole product line. He took us through the models we were interested in and explained the various options, especially the bases. We ended up spending more than we thought we would but we got all the features we really wanted. Greg was terrific!
The show room employees really knew their stuff and were very happy to educate me and answer my questions, i wanted to see 3 different beds. The only one they didnt have in show room that i wanted to lay on was the “Cloud” and thats because its sold exclusively online. Other than that? Fantastic experience!
Jim was great in me selecting a ca king cloud and pillows!
Jim was extremely helpful and had what we needed. Thank you!
Jim is the best ever. He is good at dividing
Greg was very informative and kind! Excited for my new pillow!
Heather was friendly and efficient; such an easy experience!Thank you,Kurt and Caryn
My wife and I purchased the luxe adapt firm mattress. We have never had better sleep in our lives! Highly recommend
My daughter and I thank Jim for allowing us to come in for a private appointment to decide what beds we wanted and needed! I was impressed by the demonstration of the moving bed! Also the sheets with the cross bands! I though I would use regular sheets on my new bed but saw the definite reason to get the sheets now! So far I am very pleased with what we bought and look forward to sleeping a good nights rest!
Heather was super helpful and attentive to what we were looking for. Got the perfect set up. They ordered me mattress protectors that were suppise to ship to my home. I was notified a few days later they came up as out of stock. Heather had already located my product at another store and arranged for them to be dropped off at my local store before even calling me. She solved the problem amazingly. I was also struggling with the delivery company not having a day that works for me for delivery. They called the shipping company themselves and made sure I got a day of the week that worked for me. Amazing experience and I havent even slept on the bed yet :)
Moved to Phoenix and needed a chord to operate my bed. Gregory at Glendale was very welcoming, assuring availability of mask and hand sanitizer. When Gregory heard my story he treated me like royalty; reviewed the manual; showed me the location of electrical connections and then sent an electronic copy of the bed connection. After serving and directing hospitality associates for 40 plus years, I was totally impressed with Gregory’s professionalism. Cheers
Jim was super on explaining everything to us and made this experience easy.
Jim helped us out. Did great
Excellent customer service and attention to detail. Our salesperson was Heather.Best beds on the market!!!
Jim was excellent to deal with--explained thoroughly my various options for mattress, base, pillows, etc. He was very knowledgeable about the Tempur-Pedic product line and never made me feel rushed. I highly recommend Jim at the Glendale store. The delivery and installation was quick and efficient. Our bed is super-comfortable and we really like the adjustable base--the pillows have been great too.
Greg was very friendly and knowledgeable about the products. We bought our first Tempurpedic mattress over ten years ago and wouldn’t buy anything else. When the Pro Breeze came out, we knew that’s what we wanted. We were able to take advantage of the President’s day sale and buy two pillows as well. I would definitely recommend this store for anyone looking for a great product and a staff that is very helpful.
Excellent product, this is my second Tempur-Pedic bed. Amazing customer service from Jim the store manager who really knows the product.
Buyers bewares ... Jim is way to pushy of a sales person, rude and unprofessional. Will say anything to get a sale.
Outstanding experience! Great personal advice!
The salesperson Heather was extremely knowledgeable and courteous, never rushing us. It was a real pleasure to shop there. No pressure, and very Pandemic Friendly with face masks, hand sanitizer and disposable covers for us to use on each mattress we tried. Better than I expected, and as a long-time Tempur Pedic Mattress customer, I expected a lot. Top notch.
Gregory was very helpful and knowledgeable about his products.
My sales associate name was Heather. She was absolutely fabulous. Listen to what I was wanting, understood and had great knowledge of the different styles of Tempur-Pedic mattresses. No sales pressure at all.Would highly recommend her to steer a prospective buyer to the right mattress for them.
Greg was very informative and helpful! Store was very clean.
Jim was fabulous and so informative! Thank you Jim!
Great place professional help when getting a first time bed
David was awesome. Very knowledgeable and excellent customer service. I would recommend this store to anyone looking for a tempurpedic. If youre unsure, go and try one out; David will be more than happy to help you and give your suggestions if you need them.
Great customer service and a great place to take a nap.
Good experience. Questions answered. Appreciated the help in distinguishing differences in the mattresses. Also appreciated the discounts that were available.
Such a pleasant shopping experience! My husband and I worked with David G who really knows his stuff and is incredibly kind and amiable. He answered all of our questions and even offered up information we wouldn’t have thought to ask. We walked out with full confidence in our mattress choice. This establishment is the height of professionalism and service. I highly recommend. ☺️
We had a very good experience at the store. Greg was so knowledgeable and shared many details about the company. We look forward to many nights of great sleep.
Beautiful store, fabulous mattresses. Salesmen are extremely helpful, through, and make you feel,special. No high pressure which I REALLY appreciate.
This is by far the best bed buying experience ever. David was extremely professional, very helpful in the decision making process & made this purchase an easy decision. We purchased the hybrid bed . Seriously the best bed we have ever slept on. It provides a great might sleep as well as support for your back. We love the adjustability which provides additional comfort. David handled the delivery and set up making the entire transaction smooth. Currently they have a $300 special with purchase. $300 in accessories! We got the pillows that are heavenly! If you are in the market for a new bed, this Glendale store is a must checkout! Thank you David!
After visiting a 3rd party retailer that carries Tempur-Pedic many times, I convinced my wife to visit the Tempur-Pedic store. Jim was an absolute pleasure doing business with, even though we were a bit defensive from past experiences at other bed stores. Zero pressure on purchasing today, zero pressure on upgrades. No muss, no fuss. Everything was transparent with no hidden surprises when closing the deal. Jim was very knowledgeable and personable. Thank you Jim, we appreciate the the experience. Store location was Glendale Az. by arrowhead mall. Super exited to get our new Tempur-Pedic mattress and adjustable foundation.
Great service! well informed and no pressure to buy. Awesome financing available and store credit with my purchase. Got a lot of stuff at almost nothing. Very comfortable bed cant wait to try it out!
Great customer service, great price, best pillows! Ask for Jim
We worked with Jim. Very knowledgeable on his products, very courteous and great customer service. We were visiting the store to look at options and ended up making a purchase. Very excited and can hardly wait for our new Tempur-Pedic to be delivered!
Jim was extremely helpful and an expert on all things Tempur-Pedic!
Great service and they had the pillow I was looking for in stock.
Jim was very informative and helpful
Jim provided excellent customer service!!!
Jim helped me out and it was the best experience Ive had purchasing such an important staple in my life
Heather is absolutely amazing! She is knowledgeable, kind, professional and efficient. I definitely recommend everyone to visit and ask for Heather.
No sales pressure. Informative. Fun.
Greg gave excellent customer service, was friendly, and professional!