I am sincerely impressed by this dealership and the great folks there. I had the pleasure of working with Ryan Roberts who was kind, responsive, and an awesome advocate for getting me the information I needed and a great price. These folks are stellar!

I can’t even begin to describe how great of a dealership this is! I saw the car I wanted desperately, but I live 3 hours away from Phil Long Subaru. I explained my situation to Bernadette, a wonderful car saleswoman there, and she brought the car TO ME!! I have never experienced service like what I received from Phil Long Subaru or from Bernadette. If you are looking to buy a car, please give your business to them! You will NOT regret it!!! If you can, ask for Bernadette, TRUST ME it’s a great decision!

Tucker along with the other staff I encountered were friendly, knowledgeable, and professional. I took my car in for an oil change which includes a complimentary inspection. They discovered my car needed a lot of work and gave me all the information and had patience while I figured out my budget. They were honest and reliable with my car and billing the entire time. I just drove my car about 2000 miles and didn’t have a single issue after all the work they did.After being informed Ford down the street charges hundreds just to inspect I am very pleased with Subaru and this specific service location.

I brought my car here on Wednesday from 9:30am - 3:00pm during this time nothing was worked on for my car. I was told I needed a part they did not have and to come back another day. The car has been shaking and not driving well on the highway, the drive to this dealer is an hour away. I offered to leave the car or come back and leave the car. The customer service was not the best and I work in customer service as well. Leaving the dealer my car stopped working and broke down coming off the highway, after having been at the dealer for close to 6 hours and nothing being fixed on it. I then called the dealer twice to talk to them about this and asked if I could tow it there and at least get a rental car, there were no cars available until Tuesday. I had it towed somewhere else and they found the problem and contacted me within an hour. You would think having worked or looking at my car for 5 1/2 hours they would see a simple air filter that was unattached and would either fix that or not let a customer get on the road for an hour long trip. Super disappointed to add this dealership to the list of untrustworthy shops.

You guys rock! After an unhappy visit which was completly my fault to begin with for being late these guys have done amazing work on my vehicle and well continue to come as my prefered service center. Not only do they have the BEST prices on tires in the valley they have an amazing service department that takes care of all your needs. Continue the great service guys!

This place is the best!! I have had nothing but positive experiences w this attentive staff! From sales, to parts, to service, to detailing... all the departments are friendly, prompt, and detail oriented! They love pets, which makes my puppy a happy visitor! I am stoked in the product, but also delighted to have purchased my new car here! Ps.. they also have the best pricing in tires anywhere around!! Great spot!! Great people!

Awesome dealership. Purchased a 2020 WRX from Travis. Highly recommend!

If your looking to purchase a new vehicle, the staff at Glenwood Subaru will make it the easiest process possible.Like most people, the idea of going to a dealership and talking to car salespeople wasnt something I was looking forward to. But the whole process was stress free.The staff worked as a team to help me anytime I had questions. Rachael, Jimmy, Ryan, and Chris made my first new car experience better than I could have hoped.

Just purchased an Outback from Glenwood Springs Subaru. Found it to be a very pleasant and satisfying experience. All the staff were friendly and professional. None of the hassle or hustle you might expect when buying a car.I called them and they emailed me a link to their inventory. I chose the car I wanted and asked them to email me their best price. They did so immediately and it was competitive with any price I could find online from Grand Junction to Denver.Dropped by the showroom the same afternoon to sign the papers, get acquainted with the new IT functions and then drove my new Outback home. Everything just the way a customer would want it to be.Well done Chris Good, Ryan Roberts and the rest of the Glenwood Subaru team.

From the moment we reached out to Glenwood Springs Subaru with the hopes of buying a new Outback, my girlfriend and I were handled with professionalism, kindness, and care. Not only were our expectations met, they were exceeded. The Outback we saw online was actually discounted when we arrived on the lot. Rachel Murphy, our sales person was very attentive but not pushy, knowledgeable, and easy to strike up a rapport with. We both highly recommend shopping here, it was a pleasure doing business with Glenwood Springs Subaru!

I had one of the worst customer experiences ever with the service department. The general manager was unwilling and to me seemed very uninterested in find a solution or compromise that would satisfy the customer.

Great dealership. Purchased a used Jeep Rubicon from these guys and theyre straight-forward, honest, and do what they say they will do! Would highly recommend!

Car salesman Ryan, went above and beyond on recent purchase. Chris Good also made sure the sale went well too.Thanks to everyone in Service department as well, you guys are always the best. 🤘

Thanks to Glenwood Springs Subaru and Tucker Hutton for saving our vacation. Our Subaru Forester developed a metal rubbing noise as we drove down the road. We were very concerned and put a pause on our vacation. Not only did they take it in immediately, they found the problem and fixed it. It would have been over $150 bill. Tucker came out and handed me my key after it was fixed and said “on behalf of Glenwood Springs Subaru this is on the house and have a great vacation “. Wow !!!! Thanks so very much. Great place and Great service from people that really care. You guys Saved our vacation!!!Thanks again!!! And they even washed it too !!!!!Preston and Debi NeelyKaufman,Tx

Glennwood Subaru to me they go about and beyond people were in the service department they are Great they explained it to me exactly what They gonna do in my next service. Especially big Thanks to Luis Silvia he’s a sales person and always he’s happy, he has a lot of patience in great attitude highly recommended Glenwood Subaru 😊

I cant say enough how much I appreciate this dealership. Ryan sold me my car back in February, and every time I come in he remembers who I am (even with a mask) and asks specific details about my life. I was very indecisive when I came in to buy and I had a tight budget - he was so incredibly patient with me and helped me get a good deal. I really enjoy coming in to say hi to him every time my car is serviced.Gerardo has also been so good to me in the service department - he helps me get all my needs met and takes the time for a more personal conversation. I also made a silly request to get another one of the reusable Subaru bags, and he went through the ringer not to get me one, but two.Good people all around! I am technically closer to other Subaru dealerships, but I will continue coming back to Glenwood Springs Subaru for this awesome customer service.

I received incredible service from Luis. I was shopping for a used vehicle from out of state and Luis did more to help me with my decision than any other dealership I have ever worked with. He made me several personal videos of the interior and exterior and answered all my questions thoroughly.

Glenwood Springs Subaru goes above and beyond. My friend and I were traveling when we experienced some issues with my forester. We called Glenwood Springs Subaru who explained exactly what was going wrong and offered to schedule us in that very same day. They not only fixed the problem, but also gave us easy driving directions and even great hiking suggestions for the rest of our trip. And they washed my car! The customer service could not have been better, and Leslie really stood out as extremely kind and helpful. Long story short, Glenwood Springs Subaru saved the day and made a potentially stressful experience actually great!

I had to get my airbag replaced (from the takata recall) so I was expecting my visit to take a long while. Theres a really nice little work station so I could set up my computer and work the whole time, which was great! Leslie was incredibly nice and helpful, and I really appreciated her customer service. Even though I had to get a few more things done to my car, I didnt feel bamboozled and it really didnt take very long. They even washed my car and gave me a jug of wiper fluid for free. Overall, great experience.

Leslie and the services team at Glenwood Springs Subaru are always friendly, helpful and honest about my vehicle needs. I am impressed by their customer service, timeliness and professionalism. During the COVID-19 pandemic the team went above and beyond to keep me, my car and their staff safe! I would highly recommend them to anyone in the Roaring Fork Valley!

I recently purchased a 2020 forester. This was my second new car purchase in my life and I was pretty nervous. Bernadette made me so comfortable and informed, making buying my new car easy and stress free experience. I can’t say enough how great she was! They went above and beyond for me!

I went there this past April to get my car serviced. I was told that I needed a whole new engine block that was going to cost me a minimum of $5k and that my best bet was to drive straight to a mechanics and sell my 2010 Forester for parts for $500. I was supposed to drive from Glenwood to Idaho the next day, and so I ended up leaving the vehicle until I was able to come back and get a second opinion. I had a family member make a call to Subaru to see if that sounded right to him and he spoke with the mechanic that helped me. This mechanic said that their “motherly instincts” didn’t want me to drive to idaho all by myself, so they over exaggerated how bad the condition of my car was. After leaving my car and paying 2 months rent on a storage unit because of this misdiagnosis, I came back and drove my car from Glenwood to idaho with 0 issues and took it straight to a mechanic who told me I just had a leaking head gasket and he made the repairs for $1500. It was unprofessional to say the least of them to take it upon herself to lie about the condition of my car for my safety, which is not their business, as well as misdiagnose what was wrong with my Subaru. Now, I have sold my car for $9k and feel incredibly grateful that I did not sell it for $500.

Wonderful customer service! Leslie was amazing. She was able to get me in immediately when I told her my sense of urgency. Within 2 hours she had me fixed up and out the door. I highly recommend this location.

Gerardo is extremely helpful, kind, and knowledgeable. I am impressed with how theyre handling business during COVID. I highly recommend using them for any of your car needs.

Amazing and spectacular service! I love these people, and would never go anywhere else to get my car worked on! Believe it or not, they most definitely have the most fair prices in town! They will also go out of their way to help you in any way that they possibly can! Bonus points for the Lovely Leslie!

I had an amazing experience purchasing a new Subaru from Glenwood Springs Subaru. All of the staff members were super nice, professional, and were not pushy. I walked out very satisfied with my purchase and I am still extremely happy that I purchased a car from Glenwood Springs Subaru. Ryan Roberts and Jim Van Horn were the two employees that helped me! Customer service was outstanding and I highly recommend that if anyone is looking for a car in the Glenwood Springs area that you go to this dealership.

Today was great not only was the service exceptional but the entire experience was fun and painless! Hilary Stumpus was our sales and leasing consultant she was a blast! Not only did she get us into the right vehicle but she did it with a smile the whole time! Vikki DiGuglielmo and the pre certified sales manager Mr. Good we apologize on the first name, were a huge a help! The entire team worked so well together and you can tell they love their careers! A genuinely great experience! Go ask for all the people above and you are sure to leave a happy car owner! Thank you so much to the Glenwood Springs Subaru team!

Took my car in for service because Honda of Glenwood Springs was too busy. What a mistake!! Not happy with the service provided I have decided to give them one star review. Service writer Leslie was not thorough and attention to detail was left by the wayside. Do yourself a favor and stay away from dealerships in general, especially this one....if you need a good mechanic talk with a local and develop a real relationship with a trusting service professional, not this bunch of bozos.

Leslie Riggs Cook excels in her position in the Service Department. Shes always courteous and efficient and can handle multiple customers at once without losing her cool. All the work Ive ever had on my Outback has been done on time and with the utmost professionalism all around. Leslie is a great communicator and liaison between the mechanics and the customer. Were fortunate to have her and her team.

Glenwood Subaru > Silverthorne Subaru ALL DAY. Extremely nice people, fair prices. Local shop quoted me $270 for spark plugs, GS did it for $240. Thanks again to Connor and Tucker.

Want to extend my gratitude to Leslie in service on how she walked me through over the phone on how to release the rear hatch on our Outback. The battery had to be disconnected to reset the latch. A tool box was pushing the liner back into the latch area. Wonderful patience and instructions. Thank you Leslie !!

Thank you Gerardo!! Super helpful and patient.

They acquired a used vehicle that Id been seeking for a while. Jim and Chris were honest and took care of both the car and me. They gave me preference as the first buyer in line, and ultimately a very fair price while also dialing in the car for me. Loving what I got there. Would definitely recommend them if youre looking for a used car.

This was my first time buying a new vehicle and it was an awesome experience. Jimmy was really patient and helpful! They also worked to get me a monthly payment that I could afford after just moving to the area not too long ago. Strongly recommend!😊

I had a great experience at the Glenwood Springs Subaru dealership. Hilary was very knowledge and was able to answer all my questions. She went above and beyond with her customer service skills and was patience with my many questions. She worked with me to have several of my friends come by and check out vehicles with me. I would highly recommend Hilary and the dealership with any future car buying experience. Hilary was honest and provided a pressure free car experience.

I would like to say, this is the first time I feel compelled to write a Google review. But the Subaru team in Glenwood springs truly deserves it! Rachael was my sales person and she was incredibly professional, on point and most importantly, very transparent. Once I decided Subaru was going to be my choice, the entire team made sure I had the best experience. Thank you so much Rachael, Roy, Chris and Russ (and the finance Lady as well! - I cant remember her name) you guys made me feel 100% comfortable signing a lease for the very first time! :) Keep up the good work! Im a Subaru client for life!

This was my first experience with Glenwood Springs Subaru. The process was smooth from the beginning to the end. I would like to highly praise my salesman, Subaru Jason. Not only was he extremely genuine, but also a true professional. Chris was also a top notch employee whose experience and knowledge in auto sales is exemplary. If you are looking for a vehicle in the near future, pay a visit to Glenwood Springs Subaru, you will be glad you did!

Really nice folks in the service department! I got a flat and Justin helped me put the spare on. He was on his lunch break, and I was recovering from surgery.What a Godsend!He also found a set of tires at an awesome price! I was going through a very rough time, and they really helped!

Great experience! By far the best we had in the last few months. Thanks to our sales guy Jimmy who helped us into getting our new car and his manager who gave us a good deal with our used car and got us a good one with our purchase. They went above and beyond our needs our exoerience was better than what we would of expected! Thanks to everyone here for their help especially our sales guy Jimmy he was the best! You guys are awesome!

I was on a trip to Colorado for a race and while we were driving from Eagle to Aspen my Subaru Outback broke down. We got a tow from the spot my car overheated to Glenwood Springs Subaru. I explained my situation to the service department, and that I am a military pilot and needed to be home by Tuesday morning. Not only did Justin explain to me exactly what was wrong with my car (which multiple shops had not been able to do - I had been dealing with this problem for over a year with multiple fixes that all ended up only working for a short time), he worked with us to figure out what to do. We tried a fix that would hopefully get us home that we quickly realized would not and then were stuck. My car wasnt going to be able to be fixed for at least a week, and I had to be home in a matter of days. Not to mention, I had a full car of tents, racing gear, 3 bikes, 3 people, a dog...so we wrestled with idea after idea. Eventually, we went to talk to the sales department. The sales team stayed hours past closing time, working to help me find the right car, sell them mine (for a fair price, considering its current state) and make sure I was comfortable and happy before leaving. Even though I definitely had the lower hand, I never felt like I was being swindled. They took a crazy situation and made it so much better! I would never have imagined buying a car on a whim, but if I ever have to again I hope I am lucky enough to be stranded in a place where the service is as nice as it was at Glenwood Springs Subaru. Our dog even left happy and full of treats, too. Overall, a much better experience than I would have anticipated a situation like this to be.

I bought a Crosstrek Hybrid from Glenwood Springs Subaru last Saturday and it was the most incredible experience Ive ever had buying a car (or any large purchase, for that matter). Ryan Roberts (Salesperson) was so considerate, knowledgeable, and in no way pushy. There was none of that let me go back and check with my manager that you get at many dealerships. He called my insurance company for me so I was fully insured before I left. He made it fun and went out of his way to help me learn how to operate the car before I left. I had a long drive home, so this meant a lot to me. There was no haggling, no hassle, no stress - and the price was right. Chris Good, the Sales and Finance Manager, was extremely courteous and professional and handled the transaction quickly. They both made all the paperwork straightforward. I got a fair trade-in, to boot. If you are in the market for a Subaru, this is the place to go—even if its a little bit out of your way. And I love the car, even though I had been driving a Land Rover. Hello, 33 MPG around town? Unbelievable.

Had the pleasure of buying a car from the team at GWS Subaru and it was hands down the smoothest car buying experience I have ever had. The entire team there, Luis Silva, Roy, Mike, Carroll and Chris were all super friendly and gave me a great deal. Big thank you to the team at GWS Subaru for helping me out. Highly recommend this dealership!

Had an excellent experience. My salesperson, Roy Wilson was very professional and helpful. Roy went above and beyond to make sure I was purchasing the car I was most comfortable with. So quick and professional. Top notch dealership. I will always refer Roy Wilson to anyone looking to purchase a new or used car.

Leslie Cook was absolutely wonderful. I was alone in GS and got into an accident and Leslie made sure I was taken care of when it wasnt convenient whatsoever. I cannot say nice enough things about this dealership!

Just bought a car here. I recently purchased another car in grand junction from a used dealer and had an awful experience. Today I left the dealership happy with exactly what I wanted! Thanks so much Ryan for helping me and my doggy business!

Absolutely amazing experience. The entire staff here is great. Christie Cutright is an absolute GEM! By far the best car buying experience I have ever had. She was so knowledgeable about the Subaru engine, safety features, and warranty, but didnt pressure us at all. She really put us at ease about our decision to become Subaru owners and I definitely feel more at ease about our first Colorado winter. If youre in the market for a Subaru, ask for Christine, you will be so glad you did!

AMAZING!!!! Christie is AWESOME!!! It was my first time buying a car and she helped me out so much and even taught me how to use my new car! Jimmy is great and super helpful, made the signing process easy and quick!

Good, knowledgeable staff. There doesnt seem to be a question they cant answer with little searching, and theyre willing to find the answers to your questions. Scheduling is easy with normal service times. In a time where it can be hard to find service like this, they maintain a very good reputation.

I like Subaru as a car company. The car I drive is a Subaru, 20 years old and still running pretty well. But when I went to this particular dealership to have them take a look at why the Check Engine light was on, their customer service left a little to be desired. They came to check my car, and told me that my knock sensor was going bad - valuable information for me, and Im glad they told me specifics - but finished with, in a tone that I found a little condescending, You dont have to come running to us every time you think something might be wrong. Believe me, I wont. Id rather go to someone who wont make me feel embarrassed for caring about whether my car can make my 1 hour commute every day.

Ill just echo the many wonderful experiences, specifically dealing with Chis and Jason. I was coming in from out of town to buy a car and they worked with me to get everything lined up to make the process go as quickly as possible. Jason also helped get everything ready in our new car for the long drive back. He could not have been more pleasant or helpful. I would absolutely recommend buying a car here.

We,ve bought three Outbacks there, and had a few visits to the service department too.Always been treated well, and the dog gets treats.The service dept has been great. On one occasion they accidentally scratched the paint on the drivers door, which I didnt notice until I got home. Went back and they immediately accepted responsibility and gave a loaner while they sent it out to repaint the whole door.No charge.Very happy to have a dealership of this quality locally.Update edit.Just to confirm the 5 star review ... Made an appointment for some service work that I didnt have the patience and time to fool with. Oil changes in the front and rear differential and brake fluid flush, that kind of thing.Appointment was at 10 a.m. and the estimated time was 2 hours.Everything was finished in 1½ hours and the car was even washed. Total cost was exactly the same as the original estimate.Again, very happy to have a dealership of this quality close at hand.

These guys are wonderful! They truly care, we were broken down and they went above and beyond to get us back on the road. They were very quick and efficient. HIGHLY RECOMMEND!!

Absolutely 100% satisfied with every aspect of customer service! My journey began with a late night online inquiry which was quickly addressed the following morning by Hillary Stumpus. My entire experience was exceptional. Hillary was very attentive to every detail along the way, going above and beyond my expectations. I am very happy and confident in my buying decision at Glenwood Springs Subaru.If only we could expect this level of customer service everywhere we patronized!

I had a wonderful buying experience at Glenwood Springs Subaru! My salesperson Hilary Stumpus was great. She assisted me throughout the entire process. She recommended filling out all of the paperwork online which greatly decreased the amount of time in the dealership filling out paperwork. She answered all of my questions, and always in a very timely manner. Thank you Hilary. Im loving the new car! I took my dogs for a spin in the Subaru the minute I got home. They love it too!

.Today I had the best experience Ive ever had getting work done to my car. Everything was top notch; phone call for appointment, greeting upon arrival, communication such as explanation of services, accommodations during the service and the checkout.This dealership is twice as far compared to my usual one and I will never go back to my old one(silverthorne)!Best customer service EVER.

I pulled into here on a cross-country road trip because my recently purchased used car was making weird noises and seemed to be running a little rough. They were courteous, kind, offered to shuttle us to the hot springs to wait, and in the end didnt charge me anything because it turned out my car was just old. Big shout out to Leslie and Raul, who deserve flowers or a fruit basket or something!

We were traveling through Glenwood and broke down. Leslie Riggs Cook, in service, jumped through hoops to take care of us and get us back on the road as soon as possible. She even looked up dog-friendly hotels and took us to one. Outstanding, kind service like this is rare and much appreciated.

I LOVE my new Forester! I can honestly say there isnt another car on the road I would prefer to be driving.I dont think I could have gotten better help in getting outfitted with my new vehicle, and being offered all the help and information I possibly could have needed to reach my final decision.Thank you so much Erica!!

My experience was not the greatest!Drove 4 hours to see car and salesman led me to believe the car was in decent shape. Just not true. Manager tried to make it right w us but not enough to Seal the deal.

What an amazing experience! From the second we walked through the door (not intending to purchase a vehicle) to the second we happily walked out (with keys to a new Outback!), we were very, very well taken care of. Ryan Roberts our sales concierge provided unprecedented attention to our time, our needs and our budget; Russ made the deal as painless as weve ever had, and Vikki made the financial end of the entire process as easy as can be. We are thrilled we were able to keep our business in the Valley, and with the experience we had, well never take our business anywhere else. Thank you!

I purchased my first brand new car from Ryan Roberts at GWS Subaru and from beginning to end I had a wonderful experience. Ryan was wonderful to work with, very knowledgeable and made me feel completely at ease. Everyone was very helpful. The Sales Manager got me a great rate on my loan. They made me feel like the only customer in the room. I will recommend Ryan to anyone who is in the market for a new Subaru any day. Thank you for making a very stressful and important decision in my life a pleasurable experience.

Great non-pushy sales team. Ryan Roberts was a pleasure to work with in purchasing my vehicle. Vikki made the financing paperwork comprehensive and quick. Ive had positive experiences with the service department as well. Recommended without reservations.

This review is for the Service Center (especially regarding a rep named Gerardo).tldr: extremely rude service rep, did not perform the service I scheduled, car smells like burning oil whenever engine has been runningI dropped my car off for an 18k Mile service that I had scheduled online. I bought my car at this location about a year ago and also purchased a service package that covers the first 60k miles of oil changes etc. I have gotten my oil changed/service done at this dealer 2x before this, but when I dropped off the car this time, the man at the counter (not Gerardo) said he could not find my VIN or service package. He assured me that he would find the info in their system and said I could come back to pick up my car in an hour.20 mins later I received a phone call from Gerardo who rudely said I didnt have a service plan. Not, Oh I’m sorry, we cant seem to find your service plan, but rather You dont have a service plan. I assured him that I did and he said Where did you buy the car? We dont even have any records of ever servicing it. ...I literally bought the car 30 feet away from the GWS Subaru sales floor (who were excellent to work with by the way) and had 2 oil changes at this same service center prior to this. Gerardo continued to tell me I was wrong, even after I supplied my service plan ID number. He kept arguing with me about it so I then again said, Well I bought the car from your dealer and I am looking at the service plan card that was supplied at the time of purchase so you need to find it, and hung up the phone.Over 4 hours later I receive a call that my car is done and ready to pick up. The paper work said 12k mi Service when I had scheduled the 18k mi Service which is not even a huge deal but just another testament to the poor service. They didnt even change the sticker in my window to help remind me of when the next service should be AND whoever did the actual oil change must have messed something up or spilled something because the car smells like burning oil inside and out plus smoke is coming out from under the hood!I called the service center after I noticed this the following day and the person I spoke with said that its common for technicians to spill oil on the engine...although I have never had that happen in the last 10+ years that I have owned and maintained a car. Not even during one of the many bargain JiffyLube visits I have made. Maybe I have just been lucky up until now?I really expected more from GWS Subaru. I used to recommend this dealer to everyone because I had such a great experience in their sales department and the other employees I have worked up with up until now have been great! But that Gerardo guy really left an awful stench in the air. I’d rather drive all the way to Grand Junction than potentially deal with all that rudeness and bad service again. I’m really surprised they have a guy who treats customers like that even working at this location.

Chris Good was incredibly helpful and was able to provide me with a great deal and generous service. He was very supportive and helpful during a stressful time when I was without a car. Everyone at the dealership was extremely helpful and friendly.

A complete waste of time driving from Castle Rock to their dealership, only to find out the car wed been looking at and discussing with the dealership was mistakenly listed as a Toyota Sienna SE Premium, when in reality it turned out to be an SE, a far inferior vehicle, automatically turning what looked like a decent deal into a bad deal.The guys claimed not to know that this was the case, but, seeing as the car was a trade-in, this is hard to believe, seeing as the SE Premium of the same year and mileage is worth $2000 more than the SE. Hmmmmm, Im pretty sure people running a car dealership would do their due diligence when trading one of their cars.Plus, Chris Good, the dealer we were working with, posted a 5 star review of the dealership, which can be seen below. SKETCHY.

From the moment my husband and I stepped onto the Glenwood Springs Subaru lot, our expectations were absolutely exceeded. We worked with Ryan Roberts, who was extremely knowledgeable about his products. Ryan listened to what we need and wanted and then pointed us in the right direction.Thank you, Ryan for making buying a new subaru a fun experience! We will definitely be back when the time is right!

What an awesome experience with the guys, Ryan, Chris and Russ, @ Glenwood Springs Subaru. They listened to our needs and found the best, used vehicle @ the best price up front. I googled on the spot, similar comparisons, and found I was getting a better deal right here in Glenwood. Very Cool! And I feel much better knowing the Subarus ratings are above all other vehicles for driving in Winter conditions. It was really easy to deal with the paperwork, especially with the help of Vikki in the front office, and they all made our experience far above expectations. Thank You all. You will be getting our next vehicle purchase.

Terrific Experience! I just bought my second Subaru from Glenwood Springs Subaru. The sales staff is helpful but not pushy. Always there for you, etc. etc. I suppose the point is that I just bought my SECOND Subaru there. Roy was my salesperson- again, and he tried to accommodate me with price, financing and he had exactly the Outback I wanted. I shop around. The pricing there is noticeably lower that other dealers. Like $800 lower. So I will probably be back in a couple of years to buy the current sports car.I live too far for the service department, so I dont know. I assume they are also great.

Service Department is very good. They installed a car hitch . Friendly, accurate quote, timely schedule, extra service, very professional. Thanks, Ill be back!

This is my third Subaru purchase in 21 years. Purchasing a new car was very easy with Hilary, she was and is very pleasant, knowledgeable and extremely patience to work with. Thank you, Hilary, Russ, Chris and Vikki for all your great assistance over the past three days.The four legged Girls love their new car...

I had a blast getting my new Subaru Forester at Glenwood Springs Subaru dealership.It took a very short amount of time to go through the process of buying a car. It was my first time ever experience, never bought a car before. Roy, Vikki, Christi, and Russ were all super nice. The manager himself took my picture in front of my new car. I will remember this day forever. They are awesome!I highly recommend this dealership to anyone looking for a Subaru.

We have been in the 16 Crosstrek for a little while now. We are really happy with how it handles in the area with the snow and back roads. We have so far received exceptional service. We just brought it in for an oil change and tune up. Anyone looking for a good deal and good service should definitely look into some of these.

My last car purchase was over 9 years ago. Since that time I was surprised to learn there is not the anxiety and fear of going into dealership and wasting most of your time. This was a great experience and all sales staff were genuine in trying to find exactly the car to meet my needs. I did not expect to purchase, just test drive, but the car which met my needs was on their lot! The staff was and continues to be helpful and responsive to questions I have and the price was great with no BS attached.I love the car and would recommend Glenwood Springs Subaru to anyone!

This has got to be the hands down best service I have ever received. They are all incredibly nice and helpful. Truly felt like VIPs you can tell they truly care about providing superior service.

I was driving home from Vail to Salt Lake City and stopped in after hearing a rattle coming from my car. Stopped by almost randomly and after seeing how busy it was thought it was a long shot to get it checked out. Alexander at first told me it would be all day, but after explaining I was on the road he pulled it right in, spent 30+ figuring out the problem, fixed it, and put me on my way, all for free!Great shop, great techs, great consultants. If I lived within an hour of it, it would be my go to mechanic for the rest of my life. Love the honesty!

A BIG Thanks to Hilary and the entire Subaru team! I recently purchased a 2014 Cross trek and Im so happy and excited! I felt at ease throughout the entire car buying process. Hilary made sure I was well informed and really made the whole experience easy and fun. Definite FIVE STAR service!!

First new car and first Subaru, loving my Outback! Hilary was wonderful to work with, answered all of my questions and went over the vehicle in detail. Sales office was clean and friendly. Would definitely recommend!

I would highly recommend the Glenwood Springs Subaru service department. Justin and Alex are very knowledgeable on my car. They are also always able to fit me in their schedule on short notice no matter how busy they are. Its the best place to go even if you dont own a Subaru.

After moving to the Valley from Denver, I have taken my 2016 WRX in for all the maintenance. Clyde has taken good care of me and has been more than accommodating with my demanding work schedule. I am coming up on 30k miles and will definitely be back for my maintenance.

Just wanted to let the world know about the great service department at Glenwood Subaru. Everyone is super helpful and friendly and put up with some pretty ridiculous requests. I have had nothing but pleasant experiences with the folks there and they have always provided service either the same day or the next morning. Buying a car was as fun as buying a car can be, but I cant say enough good things about the folks in the service department.

Bought two cars here. As much as I like a couple models that Subaru makes... I would not consider buying another car here due to poor service. Sadly for Ryan, who is a really good salesman... I can’t give my money to their dealership any longer.The Service Department has really gone downhill in the last few years... follow-up and follow-through is poor. What is verbally promised has not been getting done, and when written documentation is requested, or I have questions about what will be done, it is met with apathy and annoyance at the request. They used to give a written itemization of what was agreed to be done- no questions asked. While my car was under warranty, oil changes and scheduled maintenance was always treated with priority and appreciation: appt. confirmation & reminder call the day before, thorough explanation of work done, recommendations for additional maintenances or repairs were made before they finished with the vehicle, good communication throughout the process, car was always washed, and a service satisfaction survey was always sent to me following the service!All of this has changed for me... there is now an attitude of being burdened if I have questions, what is spoken of is not always done and then the story changes at time of pickup. Car put back together and called to come pick it up but no call while the car is there with recommendations of other work that could be done at that time to save money, time and inconvenience of things that will be needed a short time later. That is a disservice to me as their customer, and to themselves as a lost opportunity for revenue and efficiency per service/repair event.The lack of product knowledge and customer service skills of some of the staff in recent years is truly disappointing, especially in a car market with so many other great competitive choices. My sales experience was really good and I was happy with letting them make a little money on my purchases on the front end and the back end. I was also happy to always service my car here at the dealership when I was in town and always at a Subaru Dealership instead of other shops... but for me, service is very important and unless things change radically back to the way they were... they have lost me as a repeat customer. I would’ve appreciated the opportunity to write this on one of their Service Satisfaction Surveys, but since they do not send those to me any longer, I will just share it here.The culture of customer service has changed here, and I suspect some internal problems exist due to conversations with others that have noticed these things as well, also because of being told by employees of the Service Department that “... they don’t care if I buy my cars there!” what an outrageous thing to say to a loyal customer who has spent over $70,000 at their dealership!!!I hope this helps!

Not sure on the sales side of things but the service department was great. Problem accurately diagnosed in a hour, part ordered and all done in a hair over a hour. No complaints.

Having to bring my Forester to the dealership was something I did not hope for, but my experience made the situation not near as bad. These guys are quick and have great customer service. Dropped my car off and they offered a free ride back to my house in swank new subee. Alex is one good guy, who will care about whatever situation your in. Exceeded my expectations! If you own a Subaru, this should be the only place you go for any automotive needs.

Have been taking my Subaru for service over many years. Staff is friendly and welcomes you with a smile. Always satisfied with the service and surprised how quickly they finish.

Great showroom and Hillary was great!She was so knowledgeable. We also liked the straight forward, no pressure approach she took with us.

I always have a great experience at this Subaru. The funny thing? I dont even on a Subaru but I am always taken care of like I do. I have had my HONDA serviced here for years now. They know what they are doing and I have been recommending this dealership not only for the service department (Justin) but sales as well (Cory).

Hilary Stumpus was recommended to us by two different individuals so we knew we were in good hands! She made it all very simple and was very straight forward throughout the process. We found the perfect car for us and were very happy with the whole experience.

Hilary was amazing to work with and very knowledgeable! The all around service received at the Glenwood Subaru by the team members is top notch!! So happy to be back in a Subaru, Thank you!!!

THANK YOU RYAN! Were so happy in our new Subaru. You took time to help us and were very patient with us. We recommend Genwood Subaru to everyone we meet.

Friendly service, knowledgeable people. Service depart has been helping me take care of my older Tacoma for a couple of years now.

This is the first time in my life that buying a car wasnt an exhausting experience! We immediately felt at east and welcome at GW Subaru. We live over 2 hours away but it was worth the drive. Roy Wilson was so easy-going, knowledgeable and respectful to our entire family, including two children and our dog running amuck in the showroom. Financing was fast, easy and with great terms. Vicky was also a delight to work with when it came to closing the deal. Its almost time to trade in our other car, so well be back!

When you walk into Glenwood Springs Suburu it just feels different. The sales people are happy and ready to assist you in finding exactly what you want in a vehicle. They are dog friendly and most important to me, they are very community oriented. My experience with this dealership has always been excellent, on a scale of 1 - 10, they are a 10. Cheers!

Do not buy service packages. We spent $1,200 for a oil change and service program for the first 36K miles of the vehicle. We never were able to schedule an appointment. Were at 38K miles and no services delivered. We now bring our vehicle to Grand Junction or Denver for dealer services for recalls etc. Unbelievably the first time we were contacted by the dealer was two years after buying our vehicle, encouraging us to get our vehicle serviced there! Dealers offer to make up for services not delivered was to do recall work. Recently bought a Subaru from Heuberger motors in Colorado Springs. Much better buying and service experience. Worth the extra four hour drive...

I have been going for years and whoever is on the service drive has always been great for me. If you need an oil change and tires or a full tune up just trust that your car is in honest hands. Shoutout to Joel, Justin and Clyde for the prompt and friendly service! See you guys at my next service

Service department really going down hill. Less knowledgable, poorer customer service, now charging for estimates and quoting jobs. I personally was not charged this time because I complained about it to the service staff but as I was told this has always been their practice which I have not experienced the last few years.

I had to get some studded snow tires and I called very late in the day expecting to be denied service, however Alex got me in and out within an hour and even though he was very busy with many other customers at the time, he treated me great! I was very happy with this service!

Second to None in the Glenwood area (120 mile radius)! If I could give this dealership a star rating above 5 stars, I would give them a 10! They are absolutely awesome/amazing! If you want to show up to a dealership without being pursued in the parking lot, visit them. If you dont want to feel obligated to buy a vehicle, visit them. If you want to buy a quality car, visit them! I could go on, just try them out and give them a chance. Best dealership in the nation in my opinion! Persons we rate this 10 star on are (Chris Good, Vikki DiGuglielmo, Hilary Stumpus and Rachael Murphy.)

I had a great experience test driving a 2018 Outback and Crosstrek at Glenwood Springs Subaru! Although Jimmy is relatively new to the sales team, he is very knowledgable, and clearly knows how to take care of his customers. He answered all my questions thoroughly, and he was happy to show me all the features of the new 2018 models.Having done my research, I know that the pricing I was offered was fair. Jimmy and his team are effective salespeople, but I did not feel pressured into buying anything I did not want to.Although I am headed back to CA in a couple days, I now feel more informed and excited about these cars. I really enjoyed my test drive, and I would recommend Glenwood Springs Subaru to anyone looking for a Subaru!

Hilary at GWS Subaru was excellent to work with. She was professional, helpful, and there for us while we went through the process of weighing each option. Ultimately she got us a great deal and came in on her day off to help us in purchasing our first new car. It was a great experience and we LOVE our new outback! Thanks GWS Subaru for the awesome customer service.

Best Car Buying experience I have ever had with salesman Roy Wilson, manager Cory and parts manager Justin and would highly recommend anyone to buy a car from them ... They provided me immediate straight facts about all their vehicles, no pressure and when they did not have the exact vehicle I wanted they brought it in the next day from Denver for the exact price and features we discussed ... BRAVO to Glenwood Springs Subaru for providing me such a positive experience buying a new car ... because of this enjoyable experience (I can not believe I enjoyed buying a car) I will bring my Subaru to them for service ... Thank you Roy and Glenwood Springs Subaru team! Mark