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Doors & Drawers
6928, 2302 Dierdorff Rd, Goshen, IN 46526, United States
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Doors & Drawers

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Sc
Review №1

The price was right at what we were looking for, the quality of the doors and craftsmanship is great. Doug, our salesman was a professional from start to finish. Would highly recommend them.

Ja
Review №2

The actual product is good but the one salesperson we worked with is horrifically unprofessional. It started with the initial quote where in the midst of a pandemic, the salesperson attempted to enter our home and talk to us without a mask. My wife asked him to put a mask on at which point he put one on but made an inappropriate comment about how she shouldnt be afraid of COVID-19 because shes young. Strike 1 but we let that one slide.A couple months later a different worker comes in to do the work. He also didnt wear a mask while working, but didnt mention anything since he was working alone in the laundry room and not directly interacting with us. His work was good. The only complaint is that while applying stain, he got some on the wall and I had to touch up those areas with paint afterwards. Not a big deal. My wife then fills out the exit survey and mentions the salespersons behavior during the quote.Today we get a call from the salesperson complaining about the survey results. There is no point to this call except to argue that he wore a mask, which was not even our complaint on the survey. It appeared to be an unprofessional call to the customer to harass us for giving him a bad review, which completely undermines the point of the feedback survey.While it may just be one bad apple in the company, his actions were so egregious that we have no desire to interact with Doors & Drawers ever again.

Ja
Review №3

Talk about taking advantage of a buyer. They wanted $5000 for like 20 doors that are small. For that price I can buy all new cabinets. Rip off do not go here.

Co
Review №4

Awesome company!!!I called a different company for a quote and they recommended Doors and Drawers. From the owner to the installer everyone was great to work with. Their main goal was to make me happy.I want to personally thank everyone for a job well done.

Bi
Review №5

Had an estimate given; which I agreed to . The sales person wanted half the money upfront. I told him that I would pay when the work was completed. He agreed that to that verbally. I was scheduled for 2/8/2016; no one shown up to start on the project. No phone call or explanation ; They just blew me off. I do not like being pimped for money upfront. I have done business with several contractors that has done work on my home recently for siding, roofing and a furnace. I have always paid when the work was completed to my satisfaction. Would not recommend dealing with this company! Unprofessional customer service. If there was a problem they should have given me the courtesy of a phone call explaining their actions. Caveat Emptor!

mi
Review №6

Still waiting on a return phone call!! we have called several times to get our job rescheduled. The first time they came to our house they had the wrong size cabinet door and not enough trim. This was a very small job...they rebuilt 14 drawers and were adding trim to the kitchen and a cabinet door to our island. They said they would be back within the week to finish the job. That was 2 months ago. They haven finished work from a job started on April 9th and they have not returned any phone calls. The drawers they made for us were not hung properly and one of my drawer faces was split. The installer was very nice and very apologetic but the work was not up to specs. The one day we did get the work rescheduled, the installer called and said he would not be coming because our materials had been shipped to Wisconsin! I think we are done with this company and looking to hire someone else to finish and fix the substandard work that has already been done!

Lu
Review №7

Great craftsmanship

De
Review №8

We had our kitchen refaced. Everyone involved did a wonderful job. Highly recommend them

Li
Review №9

Our itsy-bitsy bathroom got a much-needed update with the help of Doors & Drawers! The custom cabinets they built maximized the space and met our needs (and our budget) perfectly! Id recommend them highly!

Ch
Review №10

We have had two kitchens refaced by these folks and have done a great job both times. Would highly recommend them.

Ja
Review №11

I would NEVER recommend this company to anyone.Oct 29 and 30-Installation. Installer was late both days. Paid them the second half of $10,000. Installer was missing some doors, knobs and restrictor plates.Oct 31-Called to let them know about a hole in one of the doors. Office lady said knobs on back order (2-3 weeks) and the installer will look at door with hole when he comes to install the knobs.Nov 2-Phillip (salesman) came out to look at the door with a hole. He took it with him for repair. He dropped the door so it had to be rebuilt instead of just repaired.Nov 16-Called D&D for an update. Replacement door wont be done until 11/21, knobs still on back order. Install will be after Thanksgiving.Nov 27-Door is done and knobs are in. Cant get installer out until 12/7.Dec 7-Installer threw out his back. Rescheduled for 12/10.Dec 12-Installer returned after 2 appointments being rescheduled. He didnt have restrictor plates. Hung the door that replaced the one with the hole and installed all the knobs. No one knew about the lazy susan door being wrong. The hinges for the lazy susan door were on the wrong side so that has to be rebuilt.Jan 2-Replacement lazy susan door finished. Installer should call this week to schedule appointment.Jan 10-Called office because havent heard from installer.Jan 18-Installer late. Lazy susan doors built too large, have to be rebuilt. Also showed installer that the replacement door from one with the hole is wrong style, has trim the others dont. Also showed him chip out of door under the sink. Both doors need to be rebuilt. Still no restrictor plates.Jan 24-Called office for update. Office is still waiting on installer to give them measurements to rebuild lazy susan door. Earliest theyll be back is mid February.

bu
Review №12

Did a wonderful job really pleased from start to finish

Ro
Review №13

I have ordered and installed Doors and Drawers product for 4 of my condos. Not once has there been anything but less than perfect!!!!

Ja
Review №14

Knowledgeable, courteous people. Very helpful.

Mi
Review №15

Doors and Drawers helped us upgrade our kitchen with a new granite countertop. After shopping this project around for six months, I met Brad at Doors and Drawers and decided to move forward with their work. Not only was the service and experience great, they had the lowest price of all the companies we talked to! I definitely recommend that you use them for your next kitchen/bath project!

Jo
Review №16

Great quality craftsmanship!

Information
8 Photos
16 Comments
3.9 Rating
  • Address:6928, 2302 Dierdorff Rd, Goshen, IN 46526, United States
  • Site:http://doorsanddrawersinc.com/
  • Phone:+1 574-533-3509
Categories
  • Cabinet store
  • Cabinet maker
  • Kitchen remodeler
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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