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Walmart Pharmacy
2545 Rimrock Ave, Grand Junction, CO 81505, United States
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Walmart Pharmacy
Comments
Al
Review №1

I cant believe these negative reviews. They are always very helpful, the app is great...I have never had one issue with the Walmart pharmacy. If you get your act together, which mine usually isnt, you can even use the express pickup. Mostly, though, the staff is very friendly, helpful and professional. And the prices are great. Anywhere else I went in town the prices were much higher.

Il
Review №2

We have had numerous great experiences with this pharmacy. On several occasions they went above and beyond for us. The staff are always warm and friendly.

Ke
Review №3

We have used this Walmart Pharmacy many times and have had no problems at all. The staff have always been very courteous and professional.

Me
Review №4

I was shocked to see this Walmart only had a 2.5 star rating. First of all no one gets everything perfect all of the time and second of all you must not have visited many Walmart pharmacies across the country. This is BY FAR THE BEST Walmart pharmacy Ive ever done business with. Not only are they professional but friendly and caring at the same time. Ive even see charity cases that were helped by thoughtful caring employees which is so rare to see nowadays. Lines are rarely long and Ive watched employees go above and beyond to explain and/or show where items are located. My Walmart is part of my extended family and friends and when I see them in the community we stop and chat briefly. Take other reviews with a grain of salt!

Mi
Review №5

If you like poor customer service and enjoy feeling like youre stupid and less than dirt, please go to this pharmacy for all your medications! For large chunks of your hard earned money, theyll gladly take it and then wont communicate with you! Go ahead and try to call, and youll sit on hold for 10-15 minutes. Only to be rerouted to the customer service desk 6-7 times. If you like feel like waiting your time and gas to go and talk to them, theyll tell you they havent filled it because they forgot to tell you that it would be a couple days. Have fun and good luck. They arent getting any more of my business.

Li
Review №6

Staff was understaffed so didnt bother to call the number on the insurance card tonight when my daughter visited (obviously feverish and sick) needing antibiotics. Just charged the full price, so she could get the medicine quicker. Seriously, a five minute phone call. Take a little time people, do it right! People are clearly not up to challenging you when they are feeling so poorly. I feel like my daughter was taken advantage of.

Ma
Review №7

If I am trying to refill a legal prescription for a controlled substance, this particular Walmart pharmacy will not dispense the medication until the day after I take my last dose & am completely out. Then it never fails - theyre suddenly out of that particular med. What a coincidence. So I have to go without my meds until they order a new shipment, receive it, stock it, & then get around to filling it. Could take a couple days as theyre frequently short staffed & I go without. They make it difficult & it seems like they discriminate against legal narcotic patients as I have heard others make the same complaints standing in line. Also, Walmart on North Ave arbitrarily makes up ridiculous new laws to tell you to get around filling a legal script for controlled substance. Press them on the name of the law & when it became effective & you will always get a blank stare. Avoid both.

Je
Review №8

I called a couple times from my phone just to ask if they had a certain medication. They said they couldnt hear me. I called from my wifes phone and they just hung up on me saying they couldnt hear me again (sounded rude by the way) I dont care if your too busy just send me to voicemail. If you need a medication like my wife needed after surgery call anyone else.

Co
Review №9

I had good service and a semi fast experience it was nice the staff was on the ball it was clean and well-organized the pharmacist was very friendly as well as the receptionist I would recommend going there to get your medicine filled

Le
Review №10

We use Wal-Mart pharmacies for our medicine since we travel for long periods in our RV. In June we arrived in Grand Junction and immediately called to get refills on our medication.Later in the month we traveled to Montrose CO. While fixing my pill packs later in June, I realized that I had been charged for 90 day supply of one of my medications but only had 30 day supply. The Montrose Wal-Mart questioned this but did refill for 90 days.This week we called Montrose Wal-Mart to refill 7 meds. It seems when they contacted Grand Junction store they were told we had no refills WHEN IN REALITY WE HAD TWO REMAINING and it is very clear on the old bottles.They contacted the doctor to have new prescriptions written. When we got text that meds were ready for pickup, they were at a Wal-Mart in Arizona near the doctor!Such a waste of time for me and the doctor as well as 3 different Wal-Mart stores. Apparently less effort to pass on bad info to another store than to be responsible!!Seriously NO customer service.

Information
5 Photos
10 Comments
3.3 Rating
  • Address:2545 Rimrock Ave, Grand Junction, CO 81505, United States
  • Site:https://walmart.com/store/5099-grand-junction-co
  • Phone:+1 970-248-0812
Categories
  • Department store
  • Pharmacy
  • Eye care center
  • Optometrist
  • Vitamin & supplements store
Working hours
  • Monday:9AM–7PM
  • Tuesday:6AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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