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Professional Garage Concepts
801 Greenview Dr, Grand Prairie, TX 75050, United States
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Professional Garage Concepts
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Review №1

Thank you garage concepts you guys did a great job on my garage floor. My family and friends are very impressed every time they come over and I’ve let them know when there ready to be sure to reach to you guys. My in law’s used you guys too and there floors turned out very beautiful once again thank you very much..

Ja
Review №2

Bryan came out for the service call. He was prompt, quickly analyzed the trouble with the garage door all while exhibiting courteous professionalism from beginning to end. I am both pleased and happy. It was so refreshing to experience his customer friendly approach. Thanks again Bryan.

Ja
Review №3

First off, I’d like to recommend Gilbert and Professional Garage Concepts to everyone in the metroplex. Within 4 days and on two separate calls, we have a beautiful and quiet new garage door and lift system. Gilbert is a knowledgeable professional on all things garage doors and lift systems. He work is impeccable. If you’re looking for a garage makeover or simply a new door or opener, don’t hesitate to call Professional Garage Concepts.

Jo
Review №4

Extremely satisfied! Technician was polite, knowledgeable, efficient, and completed excellent work at the end of a very long day.We will certainly. Be using them in future and highly recommend their servicesJoey Ashbrook

Sh
Review №5

Our service guy was very professional and did a wonderful job for us. Very friendly and knew exactly what the problem was and repaired it.. I will highly recommend him to all my clients and friends..

Ge
Review №6

OMG, our garage floor is amazing. We love the finish and couldn’t be happier with the job that Professional Garage concepts did. Highly recommend and Thomas who scheduled it was great to deal with and courteous to let us know times and expected completion. He was awesome

Br
Review №7

They did amazing work for me. Very professional and wonderful service. Gilbert was my technician and explained everything that was needing to be done and had it fixed in no time. Will definitely use them again if the need arises.

Al
Review №8

They came out quickly, were knowledgeable, fixed my problem. I had a different problem a few days later, which was a simple fix and they were happy to come make sure the work was done. Reasonably priced. Would use them again...but hopefully dont have to again soon.

Le
Review №9

They did a great job! They were scheduled by our warranty company. They came out on Thursday and installed our new garage door motor on Friday. They are fast and a great price!

Ro
Review №10

Professional Garage Concepts did an excellent job on our garage floor coating. They were on time did nice cleanup after completion.

Ro
Review №11

Thank you all sooooo much!!!! We moved in and were in need of a fast turn around for our garage floor to be done and they made it happen!!! Thank you again so much it is so beautiful and sturdy. Everyone loves it! Sending much love!

Ri
Review №12

We have used Garage Concepts several times and these folks are great! The office staff is great, very responsive and they always follow through with their commitments. Big kudos to repair technician Julio Cruz. Julio is a real pro that never fails to quickly diagnose the problem and fix it. Give that man a raise! Great company, fair prices, excellent work. 👍🏾

Vi
Review №13

We have been using Profession Garage Concept since 2005. They have always been professional and quick with the repairs. I will always recommend this company to anyone who ask about their garage needs. Thank you so much for your service!!

Sa
Review №14

Customer service was great! Sean always answered any questions I had as soon as possible with an email. The installers, Gilbert and Ignacio, did an excellent job installing the doors and also cleaning up once the work was finished. We love our new garage doors!

Sa
Review №15

Professional Garage Concepts was appointed by American Home Warranty Company on late Thursday. They called first thing Friday, and Gilbert visited on Friday, determined that opener was not repairable, and returned Tuesday morning and replaced the entire opener in about two hours. He had to replace a piece of door framing to do the work. I am very pleased with the work that was done and the timeliness of the repair. Bravo!

Mi
Review №16

Excellent work by Shaun, Brice, and Nat! Very professional throughout the entire process. Early for every appointment from consultation/estimate to the final stage. Got the work complete in two days and came back a week later to check on finished job and assisted with moving the big items in the garage. I would highly recommend this company to do your job.

fr
Review №17

Amazing customer service and extremely efficient! I would highly recommend them for any of your needs!! Made the appointment late night and they were at my front door the following morning. All necessary repairs were completed in the first visit within a very short time. Thank you so much for your speedy service!

Ch
Review №18

We needed our garage door repaired and our home warranty company sent out Professional Garage Concepts (PGC). PGC contacted us and scheduled the repair the same day. Brian Reyes was the technician that arrived 3 hours after we called for service. He was professional, courteous, and knowledgeable. Frankly I was surprised he was able to repair the door versus replacing in total. Outstanding service and I would highly recommend Brian and Professional Garage Concepts

Ga
Review №19

Shaun did a great job of showing up on time and completing the job. Shaun gave great feedback throughout the repair. I would highly recommend Professional Garage and Shaun for any future maintenance. Thank you so much.

am
Review №20

Francisco is very professional, polite and honest I would recommend him to my friends and family. Big thanks to professional Garage Concepts.

Mi
Review №21

Our technicians were great. These guys went above and beyond. The technicians fixed the door quickly and explained in detail how to prevent problems in the future. I would definitely recommend this company to everyone.

An
Review №22

I was very pleased with the service the technician provided. He was very informative and professional with a willingness to help. I definitely recommend them for your garage door needs.

Va
Review №23

Appointment was made quickly, less than 24 hours. Serviceman was on time, courteous, and knowledgeable. I told him the problem I was having. He knew exactly what the problem was and had the needed part in his truck. He made the repair in approximately 30 minutes! This is all we want...Great Service!

Gi
Review №24

I had a problem with my garage door opener and, using my home warranty, asked for a repairman. The company chosen for the work was Professional Garage Concepts. They sent a technician to my home and he found the problem and repaired it within about 20 minutes of arrival. The technician, Julio, was highly professional and efficient. I will gladly ask for this company again if I ever have anymore problems with my garage door opener.

He
Review №25

Tech was nice but office will not give day or time. Only call the morning of to see it your schedule works with them coming.

To
Review №26

Professional Garage Concepts did an excellent job repairing the garage door. Julio the service tech was great.

Bu
Review №27

Professional Garage Concepts were very prompt, did their work well and quickly, explained fully what the challenge was and how they repaired it. I will definitely use them again.Bud Hamm Rentals

ba
Review №28

Work was done professionally and in one day. Were very pleased with the work.

Me
Review №29

Juan was sent out to fix our door and he did a good job. So far no issues! He was incredibly professional, cordial, and knowledgeable. They accommodated the time we needed, which also wasn’t typical. We would recommend them.

Ch
Review №30

An unnamed company said i needed two new openers…. Which was very $$$$, Professional Garage Concepts was to fix the problems by readjusting the safety laser pointers and replace a gear- both doors are working perfectly now! For considerably less money out of pocket.Very refreshing to find a company with this level of integrity!Will use and highly recommend again.

Ma
Review №31

Professional service and the problem resolved within 30 minutes. Well pleased.

Ke
Review №32

Thomas is a very professional and detail person. He provided me honest and accurate information as well as answering all my questions. The technician was detail and professional with his work.

Sa
Review №33

Very knowledgeable, professional, and quick service. My garage was no longer operating correctly which required a bracket replacement, updated wheels and regular maintenance.

La
Review №34

Professional, customer oriented, and knowledgable. Quick service that fixed the problem. Thank you!

Fr
Review №35

He was prompt and paid attention to detail. He even fixed a problem I didn’t know I had. He also fixed an issue at a fair price tbat wasn’t covered by the home Warantee.

Em
Review №36

Very punctual, courteous and professional. They are the cheapest that I got out of the 4 places I looked. The work done was 💯. Worth more than what I paid for.

Mi
Review №37

Great work done by Thomas, Anjel and team.

wa
Review №38

Went above and beyond my expectations. would highly recommend !

Ji
Review №39

Great job, cleaned up after finishing garage floor. Good experience all around.

T
Review №40

Unfortunately I did not have as good of service. Was given one price then another. Tech had to come back again to try and fix a problem that i did not have until after the initial issue was worked on. What was suggested and did still caused something I did not have before.

Ne
Review №41

On time,efficient,knowledgeableAttempted oversell not a positive thing

ro
Review №42

Technician did a great job replacing my broken garage door opener.

Ch
Review №43

The pricing was fair the entire job. Professional Garage Concepts also provided a Military or veteran discount as well. The equipment and personnel that were provided for the job were top of the line and professional. I would recommend them to a potential customer who is looking for some garage improvements.

Pa
Review №44

Simply the best garage door repair people around. I have used them twice and both times the cost was reasonable and the problem was fixed right away. Bryan Reyes was my technician both times and he is great!

ka
Review №45

On time, knowledgeable, and fixed problem quickly.

P
Review №46

We already had in mind what we wanted when we contacted professional Garage Concepts. They stayed within our budget and did an excellent job. Our garage doors are the best on the block. :D

Se
Review №47

They came out the same day and had parts on hand to repair the garage door opener. Since they replaced the circuit board, they also programmed the remotes and replaced the bulb.

Ce
Review №48

Good Service, Excellent work ethics and very knowledgeable.

Am
Review №49

I cannot express enough how satisfied I am with the service done by professional garage concepts. We have had a lot of issues with our house during this horrible Texas weather, so our garage breaking really was the last thing we needed. Shaun (maybe Shawn, sorry not sure how it is spelled!) helped us relieve the pressure on our garage over the phone and also helped us figure out how to unlock the garage without even physically coming to our address. They were able to get Gilbert out here in about an hour despite all of the awful weather conditions. Gilbert did a wonderful job fixing our garage and helping us order a new motor that could potentially be installed tomorrow. The prices were very reasonable and the customer service is out of this world. Don’t go anywhere else for your garage needs!

Ke
Review №50

I’ve used them twice now and both times they were very professional and prompt.

Za
Review №51

Knowledgeable, professional, polite and helpful.It was a pleasure to have met him and dealt with him.

Ja
Review №52

They diagnosed, fixed and serviced quickly. Awesome company.

Er
Review №53

Shaun and his crew were honest, professional, and attention to detail was outstanding. Do NOT hire anyone else but these guys. Ill be using them on my 2nd house and probably doing their garage upgrade. Im limited on time and they made this easy for me.

Vi
Review №54

I really appreciate the manner of which the service call was handled from start to finish. Gilbert was very helpful in letting me know the cause of my problem. He was polite and professional. I would highly recommend Professional Garage Concepts. Thank you!

A
Review №55

We are old customers. Professional Garage Concepts is the BEST. Theres no two way about it. They have extremely prompt services!

Do
Review №56

I am a stickler for professionalism, and that is what I received from Professional Garage. Right from the initial contact with the owner to give me a quote for my garage floor epoxy project to the final work. Two very professional service men came to my house, explained the process as they proceeded to work and finished within the scheduled time. My garage has cabinets along 3 walls and the work was completed without taking cabinets out. The price was $1,000 less than another company that I considered. I would not hesitate to recommend Professional Garage to anyone and if I had to do it again, I would use their services.

Th
Review №57

Great. First rate

UA
Review №58

Thank you Professional Garage Concepts for sending a speedy Julio Cruz to our rescue!!! Julio will be the person I called upon my next service visit in the near future. Professional Garage Concepts have met all my expectations in fixing our garage door! If your looking for professionals then Called Professional Garage Concepts, in getting a quality job done. Be sure to asked for Julio Cruz

De
Review №59

Tina the office lady is rude and hangs up on people. I had reached out to my home warranty company for a garage door issue and was assigned Professional Garage Concepts. Tina reached out 11 times in less than 1 hour. Called and left messages at 854a, 928a, 942a, 948a. Sent 2 text messages at 855a and 929am. Sent 2 emails at 855a and 929am. Then called my husband twice while he was at work. I wasnt able to answer when she called. I called her back at 951a and explained I didnt appreciate all the calls, text and emails. Tina said after the 4th try they move onto the next customer for scheduling. She reached out 11 times in 1 hr. She wasnt moving on. When I told her I didnt think I wanted the company at my house she hung up on me! Great customer service! I called back asked for manager or owner, she said no one is there she could help me. I repeated I would like to speak to a manager or owner, she said theres no one to help me. I asked her to have the owner call me, she said Shaun would call me and asked for my number!! Like she didnt have it. I still havent heard from Shaun.

Sh
Review №60

They were very prompt and arrived when they promised. The service repair person diagnosed the problem immediately and it was fixed within an hour.

Jo
Review №61

Excellent work! Very professional and can be trusted. A different company tried to charge close to $500 to replace something that needed a small fix. Thank you for your quality service. I will be happy to refer this company to my friends and family.

Ju
Review №62

Bryan Reyes and Juan were fantastic! Did a great job with my garage . Definitely recommended.

Te
Review №63

Fast and reliable service, job was completely quickly and the door work prefect.

Li
Review №64

Bryan did a great job fixing our garage door ! Was on time and quick. Great service!

Ri
Review №65

I use a home warranty company, they assigned my service request to Professional Garage Concepts. They called within a few hours to schedule the appointment, arrived exactly at the time quoted, had the part on the truck to resolve the issue, paired all of my remotes to the new control board. I would rate this company TOP NOTCH

Co
Review №66

This company did a great job. They were on time and did a great job very quickly. The guy was super respectful.

Ga
Review №67

Very good service

Ch
Review №68

Hulio came to do garage door service in my home. He did an amazing job, very friendly, efficient and fast. He fixed the issue with the doo and programmed a new remote for the garage. Thanks for the excellent service.

ro
Review №69

Bryan was fantastic. He was able to fix several problems I was having with my two garage doors. Part of the work was covered with my home warranty. Bryan went up and beyond to give me two perfectly working garage doors. I definitely will tell my home warranty company that I want Professional Garage Concepts to do the work.

Li
Review №70

Thanks for Julian Cruz’s great help! Fast and quality work!

Li
Review №71

Shaun did a great job fixing our Garage Door! He was fast and courteous. We will definitely use again in the future!

Ra
Review №72

Great Service!!! Julio was polite and professional. Couldnt have asked for better service.

Ca
Review №73

My spring had broken. I filed a claim with my home warranty. They told me Sears would be out the next day. The next day I had not heard anything from Sears. So I called the 800 number. I waited 30 minutes to talk to someone. That person told me that they would be out 2 days later. I cannot get the garage door manually opened and I told that to that person. They were not having that. I hung up and called home warranty again and explained my situation and asked if he could please help me. He put me on hold and in a few minutes he had Professional Garage Concepts scheduled to be at my home in about 3 hours. They arrived and got my garage door fixed. Thank you! They were so courteous and professional. 5 Star service!

De
Review №74

Great service!! On time, professional and courteous. Tech was Francisco Pina, and he explained what was needed and fixed the door quickly. The price was excellent, and I would definitely call them again. Extraordinary company in these days of questionable service. You wont be disappointed!

Mo
Review №75

They were amazing. They came over the day before thanksgiving and made sure to fit me in and get my garage door fixed before the holiday. They were great! So kind and helpful. They went above and beyond to make sure I was taken care of and I wouldnt be stuck out over the holiday. Truly great people!

Da
Review №76

Fixes the garage door as promised.

re
Review №77

Professional Garage Concepts serviced my garage.PROBLEM: I have two remotes, but could only get one remote to program. Before the representative Gilbert left, he told me to contact him if I couldnt get the second remote to program. Over a period of 4-5 days, I attempted to contact Gilbert 4 times (calls and text) to no avail. On attempt #5, Gilbert answered and told me to pay for his gas and he would come to assist me in programming the second remote(mind you Ive already paid for the service). I told Gilbert that I am not paying for his gas. He then told me to call his job because he was busy with a client and have already told me once how to program the remote before he left my house and he abruptly hung up the phone on me.RESOLUTION: Right away I called the office and had the pleasure of speaking with Larry the office manager. He was extremely pleasant, professional, and apologetic. Larry took care of the issue and sent out Francisco, and the issue was resolved in less than 5 minutes. Thank you Professional Garage Concepts. I will refer and use your services again!!! ITS ALL ABOUT CUSTOMER SERVICE!!! Larry and Tina YOU GUYS ARE GREAT!

Mo
Review №78

I just had professional garage concepts come to fix my garage door. It was a warranty call. First they arrived within the window. Bryan and his team quickly got to work and were able to clearly communicated to me what was the issue, what is covered, and what is not covered on the warranty. Which was able accurate then informed me how much it will cost. Him and his crew were very quick and professional. Bryan was nice enough to help me set my garage opener through my car mirror. Which turn out to be easy but is was very nice of him to help me with that cause i wouldnt have known. Thank you Professional Garage Concerts!

We
Review №79

Very happy with the service! Very responsive, very knowledgeable about fixing the issue quickly.

Ph
Review №80

Had to call our Home Warranty for a broke spring on our garage door. They dispatched Professional Garage Concepts for the repair. The next day, I get a call from them to see if they could come out that day. Gilbert and his helper arrived a few hours later. Fixed the issue within 15 minutes in hand. Garage was even quieter than before!Would defiantly recommend!Thanks!

Om
Review №81

Francisco and his helper started fixing the garage door as soon as they arrived. They were very polite and professional. They worked with a sense of urgency but keeping it smooth and clean. Francisco also offered advice on future adjustments to make sure the garage door kept working safely. He definitely went above and beyond.

Pa
Review №82

Professional is a perfect way to describe them. Easy to schedule with great communication, an amazingly efficient install team, and after-the-install follow-up. Couldnt be happier! Its embarrassing how exciting it is to have a working garage door again.

Mi
Review №83

The guys were professional, friendly, and hard-working! It was easy to see that they were giving 100% effort in making sure that the job was done properly and to our satisfaction. We will definitely request to use them again in the future!

Ch
Review №84

The appointment process was fast, the service person showed up on time, was professional, courteous, friendly, help and solved my problem and did not leave any mess!! Yes I would recommend their services.

Ci
Review №85

Great service. Put in call to fix garage door at 11:30 pm and it was fixed by 2:30 pm next day. Very courteous, polite and helpful young man! Thank you!!!

Ja
Review №86

Fast, professional, and informative. If you have an issue or need to upgrade, I definitely recommend this business for your garage needs. Thanks for the great work!

le
Review №87

Bryan came out as scheduled and quickly replaced the old sensors on my garage door. It works great now. Very professional.

Ar
Review №88

Same day service, professional technicians and left area clean when finished.

Do
Review №89

Great communication, nice technicians, fast and good work. Would recommend!!

La
Review №90

My technician was very nice, knowledgeable, and did a great job. Will definitely use them again for yearly maintenance and repairs.

Am
Review №91

Great company to do business with! Submitted a claim through my homeowners warranty on a Sunday. Monday morning they called me before 9 a.m. and were able to fit me in SAME DAY! They worked around my schedule to make sure it was a time that I could sneak out of work and even gave me a courtesy text/call when they were on their way.Juan was AWESOME!!! He was thorough, friendly, quick and did a great job making sure I understood enough about my door and how it works in the event I have questions going forward. I ended up unexpectedly wanting to have some parts on my garage door replaced. Juan happened to have them in my truck and replaced them right there on the spot! Was able to pay easily by check and signed off on his phone. Received receipt immediately.The whole process took less than 30 minutes. Couldnt have been easier! Would highly recommend doing business with them!!

Bu
Review №92

The very best garage door company in Dallas. I cant say enough good things about these guys. Professional, clean up after themselves, do perfect work, and have a great attitude. By the way, they also complete the job when they promise to do so. Absolute best garage door company you could ever call (and Im a real customer not an employee).

Me
Review №93

Great customer service! Fast, efficient, knowledgeable tech!! Thank you!

El
Review №94

The technician was great - so professional, efficient and friendly.He diagnosed our problem right away and fixed it in no time. I would recommend Professional Garage Concepts to anyone/anytime!

Om
Review №95

Very great folks. Professional and quick. They got me a technician the same day they got my work order from my home warranty company! Their technician was prompt, professional and knowledgeable! Our garage door was fixed within 24 hours!I recommend these folks any time. Dont take my word for it, give them a trial yourself!

Ja
Review №96

I’m very happy with the service, Julian Cruz was very professional. Definitely I will use it again. Thanks!

Mc
Review №97

Called mid morning and they were out by 4pm. Our garage door only needed a tune up. Bryan was very courteous and never tried to up-sell, even though I asked many questions and was willing if more extensive repairs were needed. A very honest company and employees

ro
Review №98

The company communicated very well about when the technician would be arriving. The tech was very polite, professional and knowledgeable. He was in and out quickly and had the parts to fix the issue. I would highly recommend this company.

Da
Review №99

Very pleased with their prompt response. They came on the same day of our call for help. They were very courteous and knowledgeable. We look forward to using them in the future for our garage door maintenance.

La
Review №100

The technician was very professional and fast. He knew exactly what the problem was and was able to repair it. His work was fast and he was very nice

Information
100 Photos
100 Comments
4.8 Rating
  • Address:801 Greenview Dr, Grand Prairie, TX 75050, United States
  • Site:https://professionalgarageconcepts.com/?utm_source=GMB&utm_medium=organic&utm_campaign=grandprairie
  • Phone:+1 817-835-7030
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
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