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Family Dollar
530 Division Ave S, Grand Rapids, MI 49503, United States
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Family Dollar
Comments
Ch
Review №1

You say your open at 7, but dont open until 12: 30 & they closed the store at 8:50 & never came back & said the store will open at 9:00 am. Is this a new way of running a business?

Ma
Review №2

This is by far one the Worst family dollar stores in the city of GR.. the staff is always rude the lines are always long to get checked out..they never have product lots of out stocks. Its Never neat or clean stuff all over the place even on the floors.. they can never seem to keep people working there but Im sure its because of very poor management which this store has always had. Cant believe its even still open.

S.
Review №3

Always neat N the cashiers be moving quick..just wish the lighting was better seems dim.

Mi
Review №4

Little slow but good shopping experience

Ni
Review №5

Clean and well stocked

Do
Review №6

Low prices, its a good place to shop, when your money is low.

LA
Review №7

IT WAS SO MUCH BETTER...I DID NOT UNDERSTAND ALL THINGS...BUT I WAS CRYING THINKING FAULT ON ME...THANK YOU...I AM BILINGUAL....WAS HELPFUL

Ty
Review №8

Long waits, no phone call answers, rude staff, rude customers, and dirty. I avoid this place at all costs; I dont think anyone comes here that doesnt have to.

Al
Review №9

Lacks experienced staff, store doesnt open on time. Store policies not consistent with other Family Dollar franchises.If you are a walking neighborhood type shopper, understand you will most likely be confronted at the door and told you must surrender your backpack or other shopping type bags.I am this type shopper, I choose to walk everywhere it is feasible. I never open my backpack in a store for any reason. Nevertheless, with cameras everywhere, they still demand I surrender the pack. Anyone who is watching can request the return of that pack without any identification. An inexperienced, rushed cashier will hand it over.Do this; get a luggage tag. Create a QC code with two short number or letter combinations that can only be found on two pieces of your identification. When you surrender your belongings tell them not to surrender your pack until it can be identified.They will be confused at first, it will take a minute extra, most people in line will understand what you are doing real fast. The staff will remember you and your belongings.

An
Review №10

I walk in to buy a soda and wnet to the cashier and pay for my drink and when i was about to leave she stand in front of me an said pull your pocket an let me see what you stole she excuse me of steal and i told her i didnt take anythinf

Sh
Review №11

Since I have been shopping there the people and the service thats been provided is so welcoming and this is why I will CONTINUE to shop at FAMILY Dollar. S.C.

Re
Review №12

So nice and clean store and close to my job so its a very wonderful experience to have a family dollars near for the people thats in the area of wealthy and division area very nice for them in walking distance

Mo
Review №13

Nice place. Clean and priced well. Nice staff BUT its near a school so in the afternoon the kids come rushing in. Also sometimes homeless looking people come in from time to time.

Le
Review №14

Im giving this store a 0-1star because the store is always Massey with this everywhere and when costumers enter with a bag there asked to put there bag behind a the counter or on a counter do thay know that hold them accountable for anything thats missing out of the personal bag of the customer i just. Dont understand if youre having a problem with property theft in your store it should hire security not ask people to put their property behind or on your counters because theres nothing stating or posted on the store that I have to order the customers put there things on there counter s customers have to do that

Mi
Review №15

Have some off the nicest cashiers, and can away find the things I need. Plus the employees keep this store cleaner than the Burton store, and 44th st.

La
Review №16

Needs to be more friendly to the customers... its the way you come at the customers and you get bad views

Ad
Review №17

For a dollar store in a less than stellar part of town, it isnt bad. Sometimes it is messy and sometimes the cashiers are slow. But, it is close to downtown and the staff has never been rude and Ive never been made uncomfortable by any other customers.

sa
Review №18

Cashier refused to honor a $10 coupon from their mobile app. ironically this app is the other way to actually get coupons family Dollar. The worst part about the whole experience is being called a liar find a cashier, then accused of fraud. So much for trying to be thrifty

Se
Review №19

Tore up from the floor up! Looks like they cant stock the place fast enough.

TO
Review №20

Said open till 9:00pm closed without notice at 6:00pm. It even says open on this site. Shut them all down during pandemic theyre obviously not needed to be open at all!

Jo
Review №21

Hello very convent

Ch
Review №22

Prices for name brand items are awesome. Friendly cashiers superb assistance.

Br
Review №23

It is the best store kids like. Shopping at it is very neat and instead of going to a expensive store u. Can go. There

Bo
Review №24

Good store, great prices, friendly employees.

Tr
Review №25

Some of the cashiers are very very rude and when they dont want to fill the cooler with beer they deside to not take the empty bottles cuz they are to lazy to do it. They sell it they should take them back. If you dont want to take them deside a time your not going to take them not because your to lazy and dont want to take care of them. Get it togeather.

Ma
Review №26

Ive been to cleaner & neater stores but employees were nice

ja
Review №27

Its was clean, organized an the customer service was good

Ke
Review №28

Always greeted at the door as you come in, Very Friendly, Great Customer Service, Super Reasonable Pricing

Ja
Review №29

Great day for that store. I think they have a new manager.

Ka
Review №30

Organized and less crowded than other Family Dollars.

Ch
Review №31

Good for every day needs fair prices.

Ch
Review №32

This a fast place to things like food, pop, DVDs.Think of this place as a small. All type store. Even clothing.

Ja
Review №33

They had just what I wanted, onion powder, cheese grater, and dinner spoons.

Ro
Review №34

Very understaffed, but the lady who served us was a sweetie :)

Ci
Review №35

Convient store to grab items and groceries throughout the week!

Ma
Review №36

Theres always a sale at Family Dollar! Does Family Dollar has a parking lot and is conveniently located in your bus stops and it is also clean

Ti
Review №37

Cashier made it obvious that she wasnt knowledgeable about policies or product placement. And that she was frustrated with customers.

L
Review №38

Panhandlers, there is mildew in the cooler with food, messy and unkept.

Sh
Review №39

No cards, there always CLOSED during times they should be open. The store manager is rude and therefore all the cashier are too. Customer service is horrible

Au
Review №40

Not organized, not very clean! Never has enough cashiers, long wait in line!

Ad
Review №41

It was good. Long lines tho

ka
Review №42

Bought an electronic from them and they did not want to give me back my money they said there was no read from electronics but the cashier didnt tell me that when I purchased it and I already bought another speaker from another store so family Dollar really sucks to buy anything from especially electronics

Cy
Review №43

They are so friendly, and always stocked.

Bo
Review №44

Good store

Da
Review №45

Alot of times dont have whats on sale

C
Review №46

Not organized merchandise. Employees always seem irritated and in a hurry. Not much help.

Ch
Review №47

Well stocked and friendly associates

Ed
Review №48

Great employees lots of items

Ap
Review №49

The think i take something but when i ask to see the camera they said no

Ci
Review №50

Staff are always polite n friendly. 😎

Lu
Review №51

Good customer service!

Mi
Review №52

Good stuff.

Jo
Review №53

Some times its cheaper to by new clothes then it is to clean them

Ca
Review №54

Not very good selection I must say myself.

Gr
Review №55

Small store limit on somethings

Mr
Review №56

Friendly Staff

Do
Review №57

Its alright

D.
Review №58

One stop shopping

le
Review №59

Nice place to shop

Li
Review №60

Love it great prices

Ar
Review №61

Poor long service

La
Review №62

Love in and out service

Mi
Review №63

Family Dollar was ok with where it is located!

Da
Review №64

Got what I wanted

La
Review №65

Poor service limited selection of products

St
Review №66

Well organized

Ju
Review №67

Good prices

Ty
Review №68

Nice staff

Ir
Review №69

Nice staff

Pa
Review №70

Understaffed and not clean!!!

Ni
Review №71

Usually a long line

Sa
Review №72

Friendly place to shop

wi
Review №73

Great

Le
Review №74

Friendly people

Ro
Review №75

Dirty

Ti
Review №76

Its okay

He
Review №77

Good service and very nice

Information
7 Photos
77 Comments
3.8 Rating
  • Address:530 Division Ave S, Grand Rapids, MI 49503, United States
  • Site:https://familydollar.com/locations/mi/grand-rapids/25697/
  • Phone:+1 616-286-5262
Categories
  • Clothing store
  • Dollar store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–8PM
  • Sunday:7AM–9PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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