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T-Mobile
6333 Kalamazoo Ave SE, Grand Rapids, MI 49508, United States
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T-Mobile
Comments
Mi
Review №1

Quick and convenient.Helpful and knowledgeable agent assisted me with a payment.Thankn you.

Za
Review №2

What a bunch of rude people. They will run you through the ringer before they let you cancel your contract. Everything was paid off and was out of contract. Just do yourself a favor and go to Verizon. Believe it or not I saved $30 a month

Li
Review №3

My husband and I were going to get 2 new phones but when we arrived, the employee was sitting behind the counter with his mask only covering his chin. Its been over a year of wearing masks, it takes less time to potty train a dog. He put on his mask once he saw us but we decided to take our money elsewhere.

Sa
Review №4

Excellent service at this Sprint store. They helped my family find the best plan and spent extra time to get us all set up. The staff is extremely knowledgeable and helpful. We do not live near this store, but travel about 30 minutes for the service. Highly recommended

Lo
Review №5

Have been using this store for probably 8-10 years and always get fair and honest service. Ash has always treated us fairly and knows his stuff! Mo helped us add a line and re-configure our plan last night and was impressed with him as well.

Rh
Review №6

Lets start out by saying Ash is the perfect “model” of “owner operated “Too many owners sit back and allow locations to be ran by employees and they don’t get to see what’s truly going on within the 4 walls.I have purchased many phones from this location and Ash has been part of every deal.Thanks again for making every purchase seamless and easy.

Al
Review №7

Just needed a little helpful info. They didnt try to push anything on us. But they did offer a product that we might consider for the future though not in a pushy way.

Ca
Review №8

Store Manager was extremely knowledgeable and helpful. He took his time to make sure my new iPhone 8 was completely set up before leaving the store. Would 100% recommend!!

Da
Review №9

Great staff, courteous environment and very knowledgeable.

Ke
Review №10

Very helpful 👍

Ad
Review №11

This is the place to go for any wireless needs. Store manager will give you honest opinion and help as much as possible with any wireless needs. Would give more than 5 stars if possible .

ja
Review №12

Ash is awesome. Always helpful and knows what he is doing. Been going here for 10 years. Wont go any where else.

Th
Review №13

5 star service, in and out in minutes. The store manager Ash and all the employees are extremely helpful.

De
Review №14

Good place to go to, were in and out in 20 minutes no problems whatsovever. Customer Service has improved

Le
Review №15

Stacey was very helpful and polite, Ash was very knowledgeable. Best sprint store!!!

Ma
Review №16

Helpful store manager, though he could not help us with our issue.

De
Review №17

Update on Sprint magic box. I got it like a month ago. I love it.

Mo
Review №18

Was written the worst agreement I have ever had with sprint. The repair guy awesome.. But DO NOT buy a phone from here.

Am
Review №19

Good fast service with a smile.

Ra
Review №20

No stars for this Sprint store, the worst service. Tim is the rudest customer service person. I have gone in three times and NO help!!! I call the Sprint Corporate and found out my account was not even correct. He never did the buy one get one free, it took the customer service rep 20 minutes to make all the corrections. Also registered a complaint with Corporate.Will never step foot in this store again!!!!

tr
Review №21

Great customer service from Samuel. Very helpful and knowledgeable.

Je
Review №22

They will tell u what you wanna hear and lie to you. Rude people at this location...if i could Id give them no stars.

Ma
Review №23

Better than the Tangers outlet store. At least he explained what needs to be done at sprint.

Br
Review №24

Ash it the BEST. Gotta love the customer service industry where the only people that leave reviews are the people are pissed off and in the moment! Nothing bad to say about this place 👍🏼

To
Review №25

Seems a bit thrown together. printed signs on desk jet printer taped all over the place.

MO
Review №26

Great customer service was provided

Je
Review №27

Will never reccomend sprint

Be
Review №28

Ash is great☆

Information
7 Photos
28 Comments
4.1 Rating
  • Address:6333 Kalamazoo Ave SE, Grand Rapids, MI 49508, United States
  • Site:https://t-mobile.com/store-locator/mi/grand-rapids/kalamazoo-ave-se-fred-meijer-m-6-trl?y_source=1_MTcwMTQ1MzItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 616-698-9470
Categories
  • Electronic parts supplier
  • Cell phone store
  • Electronics store
  • Telephone company
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:11AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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