We love using our storage unit at Devon Storage. The warehouse is always spotless and climate controlled. Driving into the building is a bonus and so convenient for loading and unloading. There are carts to help us take our things from the car to the unit. We feel very secure leaving our things there from the entry into the building to the locks on our unit. The office personnel made signing up a breeze, gave us a tour of the building and our unit, and answered any questions we had. We would highly recommend using Devon Storage if you are looking to store anything!
New facility and clean. When things are running as they should, it is easy to enter the building and drive to our unit. The building seems very secure.I really hate to give a bad review, but they ask people to give a good review while people are getting set up with their storage unit for the first time, so there are a ton of great reviews based on first impressions. My first impression was very good.Unfortunately, there have been several issues with the garage doors. Three times over the past two months, it has been impossible to enter the building in my car. Instead, I was asked to park outside the building and haul my belongings through the building to my storage unit. I had arrived alone for what I hoped would be a quick drop off with my three very young children (including an infant), so this option is not only inconvenient- it is impossible. We’ve had to arrange additional trips without the kids to drop off our stuff, which is very inconvenient.The customer service was good when I first signed up, but since has been completely unimpressive. No offer to help somehow, no discount of any kind for the inconvenience. Just “Hopefully things will be fixed in the next few weeks. You can take your things to another storage facility.”
Friendly staff was very helpful in giving us a tour and setting us set up with a unit. Clean and spacious facility!!
Very fast and friendly service Suzanne answered every question quickly and efficiently. She walked My Fiance and I throughout the facility and showed us exactly what we were looking for and the process was enjoyable and easy. Thanks again.
My experience with Devon Storage and Suzanne the GM has been outstanding! Suzanne has been more than willing to help and make my storage experience positive. Thank you to everyone at Devon Storage.
Susan was amazing!! Place was extremely clean. Had an appointment needed to come earlier was not a problem. Experience was just incredible. Thank you Susan
Suzanne is amazing!! She went beyond the call of duty so many times.. always cheerful and helpful.Go see them for all your storage needs!
Suzanne at Devon was fantastic. Quick, efficient, and personable. Explained what we needed and got us setup quick. Great pricing too!
I appreciated Cody’s personal attention and the facility is so convenient with drive-in and out one way. So good for trailer traffic! Also, I was in an emergency situation out of town and Cody made it possible for me to have someone else drop my stuff off. The price was also very reasonable.
Manager on duty was very friendly and knowledgeable. She was able to answer all or questions and provided additional helpful information.
This is a newer indoor stage unit business. It took over a shopping store. It is huge and clean. Climate controlled. Many size units. Cameras also. Can pull in with your vehicle and trailer. They sell moving supplies and locks.I had trouble on the website signing the lease. So I called the store and they said I could finish it there. So I did. It was simple and fast. Tabetha is the employee who helped me. She has super good customer service personality. Honest and friendly and funny. I definitely recommend this business if you need one. Prices are good also.
This is my first time using a storage facility and I was so pleasantly surprised by the cleanliness and security of the building. I can actually drive into the building and right up to my storage unit. I feel good knowing that its only accessible during certain hours. Also, I greatly appreciated the kindness, helpfulness and knowledge that Cody extended. He truly represented the company well.
Only reviewing because I received an automated text from Devon asking for a rating and it specifically referenced the manager Cody. His help was non existent during an issue with major time constraints. Also, when told a large and heavy metal arm bar in front of the drive through doors was missing the screws that keep it safely locked into place… he told me he knew all about that issue as he was bruise off to get me off the phone. There was no notice to customers that that bar was unsafe as to use an alternate entrance.
I met with Suzanne in the office. She was very freindly and explained everything clearly and thoroughly. She showed me the the storage unit which was surprisingly clean and well kept. Told me about the security for the facility and how its climate controlled. So now I am happy to say I have a storage unit. Kudos to Suzanne and the work she does! Six stars!
Staff is very friendly and explained everything thoroughly. I would recommend Devon Storage to anyone looking
I was very impressed with the cleanliness and the amount of security in this place. Cody was very friendly and helpful; he showed me how everything worked and answered all of my questions. Right after I signed the lease I was able to move a few boxes into my storage unit, and the carts that were provided helped make moving boxes by myself very easy! I definitely recommend storing your items here!
Honestly, some of the worst service I’ve gotten.I was called in the middle of the day and accused of leaving garbage inside of the building and they demanded I come take care of it and threatened to charge me $200. And then when I asked them to confirm via video it because it wasn’t me, they were like oh my bad yeah it was somebody else.And then they gave me a unit with a giant pillar in it and didn’t tell me until after I’d already finished all of the paperwork and paid for it.When I called and asked for a quote there was absolutely no mention having to pay for my own lock.And they haven’t fixed their doors which had made accessing the storage unit and moving stuff in it a much bigger hassle than it would be somewhere else.I do not recommend.
Suzanne was super nice and informative about all the details about my storage unit and pricing thank you so much !
Suzanne was amazing to work with! Devon Self Storage is clean and well secured. I would highly recommend this business.
Both Dominic and Cody were incredibly helpful, patient and knowledgeable in my search for the best option for short term moving storage. They took all the stress out of this experience by being organized and very customer based. Devon Storage shines with representation like Dominic and Cody in the front office. Great job!
Susan was extremely helpful and had the answers to help me get my unit taken care of.
Im signing a lease here and looking forward to using the unit... its a very professional place with good rates, excellent security, nice big spaces, and perhaps best of all, very honest, personal service where they know your name and answer questions like human beings .. I think that matters a lot especially these days. It reminds me of excellent hotel service, to be honest.
The staff are customer-based, personable, and understanding. All units are rather pristine with drive-up indoor access featuring phenomenal security. There is an affordable one-stop-shop conveniently located within the office. I highly recommend leasing a self storage unit here as well as purchasing a cylinder lock within the shop for extra security. I seem fake, but they really are that great. Just go and see for yourself!!
10/10 would go again. The floors were so shiny. 💎
Very clean, affordable. But Ive been there twice and having issues with exterior security. Im pretty confident my storage will be safe though.
Cody made this experience so easy and seamless! The facility is sooooo clean and well maintained. Happy to know my belongings are safe.
Thank you Suzanne ! Great customer service :) you made life less stressful
Suzanne can help you out fast with safe clean storage.
Talk about excellent customer service I had the pleasure of meeting Ms. Tabetha. When I tell you she was an all around rockstar knowledgeable, friendly, professional, engaging, energetic I could go on and on. This is my first time using this storage company and I wish I knew about them sooner I wouldn’t go anywhere else. All I’m saying is if your looking for great prices with awesome service this is it. Definitely will spread the word to everyone I know. Also Tabetha should get a raise or promotion.
State of the art facility. Cody displayed professionalism and knowledgeable of procedures & policies. Great location for us. Fees $$
I needed a nice storage unit quickly (had a meeting almost right after) and thats exactly what I got! Thank you for working with me and still giving me all the information I needed.
AMAZING! The BEST storage I have ever had and love the security!!! Friendly staff as well!
Great storage facility. Clean facility and friendly staff!
Friendly and professional. Clean and secure. No complaints.
Nice to be able to load truck in air conditioning. Hot outside. Cool inside.
Very nice facility - clean and secure. Great staff!
Suzanne gave us a great deal, very clean facility
This was a really good experience. Corey did a great job of showing us the alternatives & getting us set up with a storage unit. Very clean & user-friendly!!
Great prices and even better customer service! Cody was a huge help, will rent from here again!
Cody has been a great help and very knowledgeable.
Indoor storage, great concept in Michigan!
Working with Suzanne was amazing. She made my day by being extremely friendly, genuine, kind, and funny. She was super helpful and it was obvious that she loves her job and cares about the work she does. Would highly recommend working with her and Devon in the future.
I was looking to store a few things as I could not have them in my new apartment I am staying at and Dominic helped me get it all set up and made it as easy as possible. I definitely recommend using them and talking to Dominic to make your vist hassle free.
Wonderful experience, the staff are very professional and accommodating. Superb storage units and facility, would highly recommend!!
Cody and Susan did a wonderful job helping me out. Quick and easy. They showed me a few diff options too.
Susan was super nice and helpful! Definitely feels like a safe place to keep my stuff
This is a top-notch Brand new facility. Everything from it being indoor storage, temperature controlled, large units, and great discounts and specials. In addition to The great building they also have world-class, professional and friendly staff. My wife and I were only planning to have the unit for a month but because we are so welcomed and acquainted with Suzanne and Tabetha we are now on month 3 and even upgraded to a larger unit! Highly recommend.
Cody was a great help. He made me feel comfortable and showed me around was very polite. Definitely made me feel comfortable enough to join
Devon is a nice facility and the staff is very helpful and customer friendly, especially Suzanne. Suzanne followed-up with our initial contact to make sure my questions were answered and to reserve a space, which is working out nicely.I would certainly recommend Devon Storage and reaching out to Suzanne, or Tabitha, for friendly and helpful service in answering any storage questions.(As for any suggestions, I would like to see the facility add an electrical outlet to each, or at least to some, storage space for storing automobiles and maintaining battery tenders.)Thank!Lon
Suzanne was unfreaking phenomenal.
Immaculate storage facility with helpful staff.
So clean, easily accessible. Easy set up. Staff is so friendly and helpful. Highly recommend.
Thank you for helping me have a enjoyable experience, after my husband passed I was looking all over for a climate control storage. The young women was so sweet and took her time in explaining all the great amenities for storage offers how the lighting comes on as you walk down the aisle,, the tables for helping you carry your items and the way the car can drive right inside and you can unload your items. Thank you so much. Kathy Blake
Cody did a great job with the paperwork and orientation. Very friendly and professional. A great experience.
The Staff is very heloful and friendly. The facility is super clean. I have told many friends about Devon self storage.
Clean and efficient. The ability to unload indoors is appreciated.
I had excellent service making arrangements for storage over the phone since I could not be there to do it in person. Helpful, efficient, professional. Highly recommended.
Suzanne is great 👍 👌
Super clean, amazing customer service, kind and friendly staff. Amazing facilities with great security, can’t believe I can drive into this facility. AND my goods will be stored inside.
Very clean, convenient and well maintained. The staff is very nice, helpful and attentive to your needs in a prompt way. Will be back when needed.
Coty did a great job services myself and my son .We really appreciate.. thank you so much..
Amazing staff. Super friendly . And clean! All the bells and whistles !!! Hans trucks and carts to use
Cody was amazingly helpful! Online paperwork was efficient and easy.
Amazing customer service. Suzanne helped out tremendously!
Clean, friendly, safe, affordable. Great experience.
Cody is phenomenal! Very clean and staff is very helpful!
Professional help and great service!
Just moved in ! Very clean & well -lit. Suzanne was super-nice and very professional.
Building and grounds look great, recently updated. Staff reported problems with internet access. I had to make two trips to get my lock and secure my items but staff were apologetic and the delay. Overall it went great and access seems easy and safe.
Cody was very helpful and the facility was easily accessible and very clean.
Clean and secure facility. Very helpful
Cody is fantastic to work with, love the clean storage facility!
Great customer service! Very clean facility! Great sizing options!
Beautiful facility - super clean and I LOVE the drive-in feature! Employees were very friendly and helpful and answered all of my questions. A+
Very friendly and helpful customer service!
Great place to rent a unit, highly recommend
Wonderful customer service, and the facility is very, very nice. The building is drive in too, which is a huge plus. Highly recommend using this facility for storage.
Great place with spectacular people and service.
The staff is friendly and access is easy. The units are clean and pathways are easy to maneuver. They also provide carts.
Great customer service. Transparent about pricing. Secure indoor facility.
Cody is great, was able to show the unit, and get signed up for a lease fast
I am impressed with the warm and friendliness I was treaded, was shown around and explain all, very nice storage like the whole experience and am impressed with my unit as well as you can drive into the storage facility perfect, so yes the storage and staff wonderful will recommend for sure
A really nice option for storage!
Friendly and prompt service.
Recently rented a unit here. Clean. Easily accessible. Manager (Susanne at the Plainfield facility) was very helpful.
Very helpful and easy process!
Great staff, super clean, safe storage. Would definitely recommend.
Everything is clean, Staff is super friendly. Perfect place for your storage needs.
Suzanne was extremely friendly and helpful
Cody was very helpful
Friendly and helpful staff. Clean facilities.
Great service!
Friendly staff and very clean facility
Great service, professional and friendly
Amazing facilities and friendly service!
Nice place