I would definitely recommend this place. Terry was very helpful and I am very satisfied with the service.
Terry was an amazing help getting a great price on tires, install and alignment! Super friendly staff and quick to get in and get done. Will definitely be back again and again for all my tire needs!
Terry, the manager worked with me on this day. He was great and clearly indicated to me how long the job (4 new tires and alignment). He was helpful in finding the right tires for me and he even recognized immediately that he only had three of the four in stock as we were talking. He was able to have a fourth one delivered same day to finish the job. Thanks for all your good work, Terry!
Always appreciate the people (especially Terry the dude that took care of me today and in the past) here at the 2950 28th St Belle Tire. They are thorough, efficient and practical. I would recommend them to everyone I meet. Keep up the fantastic work you guys and gals do. 👏
Great service as always with Terry, the store manager. Job done right first time, which is very important to me. Thanks again!!!
I came in as a walk in looking to replace a flat tire as I thought I just had a defective one due to previous air leaking issues and these kind people instead took the time to check out the tire to see if it could be fixed. The reason this stands out to me is that they could have easily sold me tires instead and ignored the fact that the issue was fixable, but they tried to help me out instead. They removed a nail from my tire, patched it, and sent me on my way at no cost to me at all! A wonderful experience and I have had no further issues with the tire so they fixed it well. Go in early if you are walking in and you may be lucky enough to be in and out within an hour or two like I was. Because of the fast service I was able to make it to a trip I thought I would have to cancel due to my flat.
😄 Belle Tire was more than Id hoped for. Terry Smith was helpful, kind and understanding. I will be getting my tires from Belle Tire from now on!!! Thank You Again Terry 🙂
While on a family trip with a rental car we had tire issues. We found a Belle tire and pulled in. They did a full tire check for free and got us back on the road quickly. Very good service!
Walked in with a front end wobble after traveling across the state and they had me good to go in half an hour and didn’t even charge me. Can’t argue with that level of service.
I brought my car in for a nail in my tire and was given an estimate of a 1 1/2 hour wait time and drove out 25 minutes later. They were friendly and took great care of my problem.
So so much better than Discount Tire. Belle also does some car maintenance at a reasonable price. Best of all was that they did not push me to buy a full set of tires. I only needed the front. Actually said my tires are in great condition.Seating is 6 ft apart. Would recommend dropping off.
Belle Tire is great! Terry and his team are very knowledgeable and always provide great service to me.Ive been using Belle Tire for tires and other automotive repair and maintenance work for many years and will continue to use them. They have always been reliable. I would highly recommend them.
I had an appointment scheduled this coming Saturday to get new tires put on, but tonight on my way home from work I got a flat tire on the highway. Thank you so much for graciously working me in so I wouldnt have to drive around all week on my donut!! I appreciate it very much!
Very professional and always honest. I was involved in the automotive business for over 25 years and I feel comfortable with allowing the team at Grandville Belle Tire take care of all my automotive needs.
Fixed my tires in less than 30min. Awesome!
Brian provided great service and communication. He and his team were able to get me fixed up with a new tire and back on the road within a few hours, even though I pulled in with an unexpected flat and hadnt called ahead for an appointment. Everyone appeared to be adhering to local social distance and mask policies and the lobby was clean. Thanks, team - you are appreciated! ⭐⭐⭐⭐⭐
Great to work with, always put you first.
This location is great! They have wonderful customer service and are honest about what needs to be done or not be done. I was given a quote from another business and they looked over it with me and let me know what was actually necessary. It was 100% worth a second quote and we will be back!!
Got my car super clean
I paid $900 for a brake job due to the extra stuff and when I picked up my car, it braked worse than before. They told me it was worse because the new parts don’t work well because of another issue that costs another few hundred bucks. After my experience here, I’m down a thousand dollars, have my car in worse performing ability, and I am truly disappointed in this Belle Tire. The salesman was a know it all too which made the whole experience even worse
Fixed a bent rim for us. Very helpful! We will return!
Super easy to book your tire appointment online and drop your car off. I always go here for every tire purchase!
Patched up a tire for me quick as they could, did really good on that. Also got black spray off of my white car I had no idea how to get off. Thank you guys so much!
Very friendly and informative. And quick.
This place is fantastic! I do as much as I can here because the crew is great and they work efficiently. Thank you!
Most professional about tire place that I know of so far
Great service had to order tires. They came in on time.
I always have a good experience with Belle Tire. They squeezed me in this weekend to swap out snow tires for my all seasons and checked my brakes to make sure they were still safe to drive. Wouldn’t go anywhere elsefor these services!
The guys were very helpful!
We have purchased tires at this location for several years and are always satisfied the tires and any service or maintenance work they perform. But the exceptional quality that keeps us coming back is the personal and professional service. They always provide options and explain the benefit of each. Your vehicle is done on time if not before the promised completion time. The staff at the counter works hard to get your vehicle in as soon as they can; no excuses or putting you off even if its just for a tire rotation.
They changed all of the frozen lug nuts on my moms vehicle and replaced them all for under $40.00 to the solid one piece lugnuts. And they did it quickly. Thanks guys
I use this Belle Tire in Grandville on 28th Street for all my service on my vehicles. They are excellent. Great customer service, fair, and the guys at the store will only tell you what needs to be done. They don’t make up repairs just to get your money. I highly recommend them.Thanks,Dave B
Absolutely worst service. Wouldnt change a slow leak they didnt repair last week and refused me service. Said they only put brand new tires on Sundays. Wish I would of never purchased anything from here.
They didnt have the tires I wanted but they set me up with a good set of tires for a good price.
I had my tires balanced and rotated and had a great experience. The customer service was excellent and I waited only an hour for the job to be completed! Thank you for your hard work and professionalism 🤠🇺🇸
Only used the free air pump outside, but worked great and free...no complaints!
Exceptional customer service fair and decent price.
A salesman Aaron was helping me. He didnt seem very knowledgeable. I had breaks and calipers done. He called me 15 mins before they closed to come pick up my car. He could have given me a little more of a heads up. Could not provide me with a detailed receipt. All 3 men working were rude and treated me like I was an inconvenience. I will never return to that location.
Fast and efficient.
I cannot say enough good things about this place! I brought my Jeep in for an air conditioning repair. It ended up costing me much more than I thought and it was a stressful situation for me, but Aaron really took care of me! I brought my Jeep in last minute without an appointment and he worked extra hard to have it done that night (right before close on a Saturday!). When I went to pick it up and pay the bill, he dropped the price a bit from the estimate he told me on the phone. To top it all off, I accidentally gave him $100 too much (paid with cash). Aaron counted the money, realized I gave him too much, and ran it out to my car before I left! Outstanding service, reasonable prices, and honest employees. I’ll never go anywhere else! Thanks Aaron & Belle Tire employees!
Free Flat Repair, same day alignments, military discount!
AMAZING PLACE the techs and the sales rep are amazing. Aaron did a A plus job on the tire prices and the techs had me in and out in about 1 hr. Ask for Aaron and he will deff get you an amazing deal on tires and services.
EXCELLENT CUSTOMER SERVICE and FAST!!! They were booked on appointments the day I needed new tires put on, they squeezed me in their schedule and had my van done in an hour. Best pricing around. I called 4 other tire places near me and Belle Tire was the cheapest!
I just purchased 4 tires for my Silverado Truck. Jason Hill did a great job of taking care of my needs and getting me in and out. I would highly recommend using the Grandville store for your tire needs.
Good turn around time.
They are always friendly and willing to help by explaining whats going on with your vehicle. Quick turnaround time. Very professional.
Always great service. Terry fits you in and does what he needs to, to accommodate your needs. Only place to get tires and have service done
The associates are knowledgable, friendly, make you feel welcome. Work was done ahead of schedule,
My first negative experience was when I got my tires put on. They claimed some of my lug nuts were stuck and they couldnt get them off. Im not sure how my husbands tools are more powerful than Bell Tires. I had to pay for Bell Tire to torch them off. Two years later, one of my tires keep leaking. I brought it in to get fixed but 3 days later it was low ago. I scheduled another appointment and every went fine. Until I got back into my car to discover they searched through my center console and moved my belongings. It was left wide open and objects that were in my center console, were now in my backseat. My car does not require a special lugnut to get the tires off. They had no business going through my console. I went back inside to inquire why, I was told if anything is missing to let them know. Even though I dont believe anything is missing, there is absolutely no reason to be searching through my car. It was unprofessional and I felt very uncomfortable after the whole situation. Definitely will not be returning to Bell Tire for my next set of tires.
Put tires on promptly & the alignment was great. Vehicle handles fantastic. AZ Bound.
Ive brought several sets of tires in to be balanced and mounted. I typically drop them off at the start of the day and they are ready by the end. They once had a center cap break, and ordered a new OEM one for me no charge.
Rude AF! Treated me like an idot, yet they were the ones who did not listen. I get that your busy, but you can be straight forward and nice at the same time!
Jason is the best assistant manager to work with. Incredibly friendly and helpful. Give the best service in town
Was great as always
As always this establishment exempts 5 star behavior! The staff! The location! The experience! All 5 stars. Thank you and Ill be back you definitely have a return customer.
Air machine never works right
They were extremely busy on Saturday morning but they still got my loose wheels and tires mounted and balanced for me by early afternoon ! Don was very pleasant and helpful and gave me a hand unloading the tires and wheels from my truck. Thanks for the great job once again!
Awesome job always at Belle Tire!Top Shelf technicians and sales team!
Terry and his crew always do a fabulous job of serving your customers!!!
I was very happy with my service fir my first time purchasing at Belle Tire. I had picked out my tires and jason came back and said they could only find 3 of them so he upgraded at no cost to me. Jason gave me all the info on rebates and was very knowledgeable and friendly. It was done in the tine they said it would take. I was very happy with service and jason. The car rides very smooth
Had an emergent issue with my sons car (failed starter). The salesperson (Don) got me in immediately once the vehicle arrived by tow truck. Diagnosed and corrected the starter and an additional brake issue. Both were corrected in a few hours. Great store. Unfortunately I live across state and cant use their services, but I will definitely have my son continue to patronize them.
They fit me in on a busy day and got the job done fast and right!
The wait may not always be pleasant, but the waiting area is nice & clean. The workers have been super friendly & accommodating. HUGE shout out to Terry (up front), we really appreciate the stellar customer service you gave us today!
So at first the visit was great and everything went well. Then almost a year later I find out that someone welded my tire rim and this Belltire never said anything. I found out from a different Belltire in Lansing. Apparently its causing leaks in my tire. So when we called to ask what happened with this they said they didnt weld it and they dont know if the person who worked on it saw it or not but the manager told us if they had they probably wouldnt have said anything because they would have assumed we knew.... how would we know that someone welded something INSIDE of a tire rim?! This is not what we do for a living, if we couldve done the service ourselves (and seen the issue) then we wouldnt have needed to come to you!
The best attention
Great price, great service,very fast no hassle install.I am very pleased.
I had a prior experience at this Belle Tire location that ended with some services I was not aware of, which was promptly followed up the assistant manager. They provided these additional services to make my experience a complete satisfaction. I would highly recommend this location to anyone looking for great customer service, and I anticipate returning to them in the future for major car repairs.
Great Staff, Great Service! I wont buy tires anywhere else.
Store Mgr., Terry Smith was my service agent. He started with a warm friendly greeting and got right down to business. Our flat was not repairable. The good news was, it was in stock, just not at this location. Being only one driver and one car, we were pretty much committed to wait. We did an oil change and rotation, while waiting. Terry said the tire was covered by the warranty purchased when new. He had suggested staying with the brand and model His candor was appreciated and we were thanked for our patience and continued business. We remain Loyal to Belle Tire ever since they came to west MI. Others should give them a try.
Great but if you need to schedule do it on line. Certain services are walking only
Very quick service
Belle Tire is the place to go for your car! I am leaving town this weekend and needed a last minute tire repair. They were incredible with getting me in QUICKLY and without hassle. On top of that, they were so friendly! Don & Terry were phenomenal!!!!
Great prices and service. I waited until they were offering rebates and saved even more. The staff is friendly and professional.
Great service! Had to go there twice for emergency tire replacements (thanks allot Michigan roads) and both times they were able to get me in same day. One day they knew it was my only vehicle so the techs stayed late to make sure I had a car to go home/to work with!
Very friendly and helpful workers. Terry took the time to send me a receipt from over a year ago. They did a lot of work on my car and was able to get it all done that day. brakes, suspension, etc. Price was fair and i felt great trusting them with my car. would recommend them to everyone in grand rapids area. There are many suspect places in the area, dont waste time and money on other shops, get it done at belle tire.
Horrible customer service.
They always seem as if its an inconvenience for you to bring them your car. Weird
I use this store regularly both for vehicle repairs and on the occasion of needing new tires, staff is always courteous. Went in today to get a leaky tire repaired, decided to have tires rotated while there, went to pay my bill... No Charge! Amazing service, I will continue using them... especially for tires, etc...Thanks!
Very nice people, good service.
Love that the air is free I hate having to pay for air in my tires
Everyone working there was great, in person and on the phone, very friendly and helpful. Pulled 2 nails out of one of my tires, fixed it up, and had me back on the road for free. The waiting area was also convenient with lots of seating and an option to sit at a table with outlets so I could get work done on my computer while waiting. I wish all my car problems could be as easy and stress free as this experience was.
I recommend the Grandville location. Never been good at rotating my tires. I get it done regularly now, at no charge, with my oil change. Quick, friendly service. They said it would take 1.5 hours. They were done in 1 hour, 11 minutes.
Great auto repair place! Theyve always been honest when something has to be done or whether its recommended to be done. Many places will try to upscale their services no matter whether its necessary. Great service people too. Highly recommend Belle Tire!
Outstanding customer service, quality products, fair prices. An appointment is recommended, since they’re busy for a good reason .. The entire staff is dedicated and professional.On an extra busy hectic Saturday morning, I was impressed with Robs good patient attitude in every situation. His sincerity and friendliness to every customer did not go unnoticed. All seemed happy with his solutions as I wasFootnote: There really should be separate restrooms.. (one for women and one for men). It’s to busy for just one ..
Just got back from an oil change at the Grandville Belle Tire. As usual, the service was superb. Justin did a first-rate job, got me in and out as fast as possible, best price. This place continues to amaze me: every time Ive been here, whether for oil changes or more involved work, theyve always found me the most reasonable price, fast, efficient work, and superb customer service. Great work, Justin! I will certainly continue to recommend your store to my friends.
Very friendly and willing to help. Recently I came into Belle Tire because of low air pressure in one of my tires. I was getting frustrated after going to two other stores who could not get me in because they were too busy. Explaining my situation to Tony Torres, he was able to squeeze me in and got my tire fixed. I am very grateful for his customer service and appreciate his efforts to help me. I definitely recommend Belle Tire and give a shout out to Tony. Thank you so much!
I was very pleased that everyone working there were taking the proper precautions during the Covid-19 epidemic. I was really happy with how fast they were able to get my car in and out. As always the staff was very friendly.
New car started killing out took it in there they had it back on the road in no time at all. Thanks guys great job!
Awesome service. Went in to have my car inspected was told over the phone to expect to be there for about an hour or 2 I was out in 45 min. The staff was very friendly they answered all my questions and left me feeling confident I made the right choice. Highly recommend going and checking them out.
Always have a good experience at belle tire
A great place!! Always take care of anything I need. I have been getting my vehicles maintained at this Belle Tire for several years now. I wont go anywhere else and highly recommend them to anyone!!
I called this Belle Tire location the afternoon before I needed my vehicle serviced. I shared the information about my vehicle with the technician who answered the phone. I needed a spark plug change and the engine in my vehicle is notorious for the spark plugs breaking. I was aware of this and asked the technician if it would be a problem. I was told that it would not be an issue and to bring in my vehicle the next morning. I brought my vehicle in the next morning and was told that the wait could exceed three hours, so I got a Lyft home. As soon as I got home, I received a call from a technician and was told that they would not do the job because the spark plugs were prone to breaking. This is the issue I was told not to worry about the afternoon before. So I then got an Uber back to Belle Tire and picked up my vehicle. I am disappointed that I was deceived and wasted my morning and money to not have the service performed that I was told could be done. I will not return to this location and will be sure that others I know do not either.
Service was fast and well done. There my full service tire shop from now on😁
Good deal on the tires and paid less than what I was quoted
Fast and honest
Polite pple
I came in for an alignment. There were multiple things wrong with my car, and I couldnt afford to get it fixed, but Rob was really professional and courteous and provided me all the information I needed to make an informed decision. That was refreshing in a world where so many garages use shady manipulative tactics to strong-arm customers into doing business with them. Belle tire is a trustworthy professional establishment.
Terry Smith and his team are outstanding. Responsive/Fast, knowledgeable, fair, honest. Terry really understands Service to Customer and how to effectively deliver.
This Bell Tire is the best around because they are by far the most honest of the other four locations around them. I can get in and out. The only thing is that it is best for scheduling a appointment at this Bell tire because this one is soo busy.