The best customer service ever! They really go out of their way to make sure you get what you need, including good advice, when you dont know exactly what you do need! Thanks!
Best shipping center in Southern Oregon! I’ve been doing business Speedy Pack for 5 years. Shawn & the staff are always so nice & professional! The store is neat & clean too. Most recently, I needed to mail a guitar to Canada - I literally came in with the guitar & an address, & Speedy Pack thoroughly packaged it for me & helped me choose the best shipping options. The guitar made it safely & on time :) Thank you!
I had a very positive experience with Speedy Pack & Ship. I came into there store at 3:30pm on a Friday afternoon with 14 sap covered sugar pine cones about 10-14inch long each in a old crate. Speedy Pack and Ship employees wrapped each sugar cone individually (sticky difficult job) and placed them strategically as they packed them to decrease probability of fragile items breaking during transit. They took care of everything for me with no extra charge. I could have not done this with out Speedy Pack and Ship. They are the only packs it for you from Crescent city to Medford (Crescent City, Medford Charges a fee for this service) The overall aura of the store gave off this family vibe. the manager Shawn creates a warm family like atmosphere as he works along side with employees mentoring them as they keep up a good customer service pace as a team. I really enjoyed my experience and my package arrived from Oregon to Ohio exactly on time (3days)!
Excellent service I was looking for notary all over Grants pass and I wish I would just cam here first cuz it was cheap easy and the customer service was on point if I could give them 6 star rating I would
Quick, friendly and helpful! Directed me to a less expensive packaging option, showed me my price options for shipping and gave me a new customer discount! Will be back!
I work for UPS and deliver / pick up from Speedy Pack most days of the week. I have been doing this for over a year now. I felt the need to post here because of a recent slanderous review and false accusations and give my opinion of a deserving 5 stars for them. The owner and employees there will, if not helping customers first, of course, help me with the multiple packages and overweights that I bring in or have to pick up without me asking. Their attitudes, I have observed, with their customers is always upbeat and helpful. There are different personalities amongst the employees and yet, they tend to get along and help each other when necessary. This is just my observation in the 10-15 minutes of time I am there delivering and picking up from them. I truly recommend their business for any service they offer that you may need.
I was present at Speedy Pack yesterday, when the previous reviewer made a scene. She was very rude, and totally out-of-line! I’m not sure what businesses she frequents, but in my experience, it’s always first come, first served. Furthermore, several of their employees have tattoos, so saying she felt like she was being discriminated against because she has tattoos is ludicrous. Even after she cut the line, & rudely refused to pay for the service they were providing, the employees were still polite & patient. I go into Speedy Pack frequently, have been for years, and they’ve always been great!
I have used this company for a few years now. Shawn and his staff are super friendly always, even on rough days. They work hard, and are diligent to help you fulfill your needs in any way possible. The faster shipper in the area. They have also saved me some troubles plenty of times, even going out of there way, or when it’s costs then an unnecessary expense. 5 stars all day long. Recommend to anyone for all your shipping or PO BOX needs!
I had an an important document I needed scanned. After contacting Tammy she made sure I got the document as fast or timely as possible. Tammy went above and beyond to provide great customer support. I am very please with the virtual mail service this business providesTom B
NOT Ada accessible. If you are cute and elderly you can take your free amazon prelabeled box and place on counter and leave, but if you have dreads and tattoos, you have to stand in line, and a pay $1.00 for the privilege of waiting for 10 other people without prelabeled items to drop off your FREE amazon return. My mothers uses them all the time which is the only reason I was there, to drop off her return. She has been dropping them off at the counter for years, no waiting in line, no paying $1.00. I am legally 30% more whole body disabled than she is, so perfect example of judgmental service. Nasty attitudes all around! Trust me, go to the post office. Free drop off of prelabeled items, no standing in line, and they are friendly, and ADA accessible.
The staff was pleasant, I was impressed that they had plenty of help to get customers in and out very quickly
Fast, efficient and friendly. Gets a bit wacky around Christmas, but they keep the line moving. Nice folks.
I had to return something I bought online & of course the seller made me jump through hoops to do so, but Tammy helped me out from the moment I walked through their doors..she was super kind & efficient..she even gave me 10% off because it was my first time doing business at Speedy Pack & Ship..I will go back when I need something shipped out correctly..highly recommended!
So glad to have found this place! Very convenient access and the staff are very friendly, patient and helpful. Great customer service. I received several packages this week, and they helped carry them out and load them in my car. Shipped several packages out (including International) and they helped me find the best ways to ship and even repackaged several boxes into one box to save me shipping costs. Staff were very patient and efficient and they always have enough staff to help move people through quickly. Now I dont dread having to go pick up my mail or send packages! I would highly recommend Speedy Pack & Ship.
This business puts customer service FIRST! The people they employ are absolutely AWESOME! They go out of their way to make sure your needs are met, and are friendly and professional. I was new in town, and they helped me find a mailbox (they had a waiting list at the time and I needed one right away), and later packaged and shipped packages in a way that nothing fragile was broken and arrived when needed. These folks really go the extra mile; they are THE BEST!
Mailboxes to rent and all your mailing needs also Fed X rep. Neat and tidy little store with plenty of staff. Speedy!
Very professional and reliable service. Great customer service too. Theyre always polite and eager to help. Been using them for ages and theyre always the best.
I was extremely impressed. I needed to ship something very expensive, fragile and a challenging shape to pack. I think it was the owner that helped me but both he and the young gal helping me were extremely friendly, efficient, helpful and I was pleasantly surprised by how much they charged me for packing items (I’m usually surprised in the other direction). My item arrived safely, in perfect condition as promised. I’ve tried a few other places in town, but this was the best experience, so I’ll be exclusively doing business here from now on. :)
Everyone without exception is friendly, knowledgeable and willing to help.I am in several times a week. They know me on site and often have my packages pulled from the back before I make it to the counter. It only took a month or so to get to know everyone, and now I cant imagine using anyplace else.At random times of the day there is sometimes a short line, but it moves quickly. And I I have my Box key, I dont have to wait anyway.
Love this place! I use them for all of my mailing needs, whether its UPS, USPS, or FedEx. I even trusted them to package & mail a grandfather clock thats been in our family for 50 years! They have very reasonable rates for their mailboxes...with all the mail theft, I love the security of knowing my mail is safe. Last, but not least, the people there are very friendly and efficient!
I have been using Speedy Pack & Ship for at least 15 years probably closer to 18 years they are all Great I use them for a Notary whenever I need and I have had a PMB Box there the whole time also.
Go to the post office for flat rate boxes. For a medium flat rate that is $13 at the post office, I was charge $22 here. I only went in because I have a family member that uses them all the time. I live out of state and was trying to ship myself items that did not fit in my carry on. Had it not been almost closing time, I would’ve just left and gone to the post office. For two boxes that should’ve been $26, I paid $44 and that is a ridiculous up charge for a “flat rate”.
The staff is amazing!! Everyone is extremely helpful and friendly every single time I call or go in there. I appreciate it so much. Great genuine customer service is hard to find now days and they sure have it there!!!
I love this place. Ive gotten my mail here for 6+ years. I love that my packages and mail are safe, always. Its so nice to be able to have anything shipped and know that it will be there. With so many thieves out there its worth the low monthly cost. Everyone that works there is very nice and helpful.
This place ROCKS! I needed to ship a variety of things and Morgan went above and beyond! She did it all! And she found the cheapest way to send it! She was very efficient and had a smile on her face the whole time! This is my go to spot for ALL packing needs. Keep up the great job!
I have used their services for years! Great place to ship stuff or do finger printing!I have never had any issues! They are great.
Great place to get fingerprints done. There super fast and always nice.
Would never go anywhere else. They know my name. Nothing gets lost. Everything is packed and shipped perfectly.
Excellent service, very polite and helpful. Being a continuous traveler, I know I can trust them to forward my mail to wherever I am. All employees are working hard, and no matter what, they will do their best to get the job done. Sean has a great crew.
Great business, team, service and energy at this office! They are very customer service focused and I sure enjoy working with them!!!
This business has easy access and wow! very* nice people. A pleasant experience doing business there.
Good service fastpacking theyll take anything
They have always been very helpful and I appreciate their friendly staff.
The staff here is excellent, very friendly and professional. The prices are quite Fair average. I go there whenever I have something to ship. An excellent small business to give your patronage to
I have never been so impressed with a business in GP as I am with this packing/shipping company. I called to see where they were located and told Shawn what I was mailing and he asked me to give him the dimensions of something I felt was very fragile and he told me approx (right on) how much it would cost, the box size and who I could ship it. Just went better from there. Took my product in, one of the ladies asked me what I had and she took it from there. Packing was just done so easy, she was efficient, courteous, friendly and even stopped what she was doing to help me with another project, photocopying my pages. I absolutely will be going back if needing a pkg packed and sent. I cannot tell you how easy this whole process was. Thank you ALL!
Employees are friendly and when they get to know you they will get your mail for you before you can ask!
Awesome Service Been Using Speedys For about 5 Years since I moved From Portland and every Shipping or Receiving question has always been answered There The Best!
Loved everything about this quick one stop place. Got my documents printed and you could also get just about anything shipped! The staff were very helpful and professional.
They are great _ all the time I send stuff + they make it so simple _ perfect _
Everybody there is a wonderful people always smile and help me right away, if I have a question, send a letter or a package
Very friendly and helpful staff. All but one lady. I wish I could remember her name. They had everything I needed to send my package, but one lady was quite rude to me. I will avoid her in the future.
Friendly and helpful staff! I always appreciate their service.
Wonderful people with excellent customer service. Safe and secure private mail boxes for rent.
Love this place has been a life saver more then once very friendly and helpful
Very nice people work here. Lots of shipping materials here to choose from.
Great people very friendly and willing to help you pack and ship your packages
Quick easy nice people beats the postal group lol
Great service, fast and friendly. They also have PO boxes.
Will never use again bad service went in yesterday had a horrible experience
They are always so helpful
They did a cheerful quick job of packing and shipping, giving me all the options, and I was out very quickly for all the packages.
Quick in and oout easy to get to very friendly and helpful staff always will to answer questions
Very reasonable and great customer service.
Like their name says, theyre speedy and always friendly!
Great staff, fair prices, always on top of it.
Quick and easy, very nice staff most the time
Love this place, friendly, open early, hardly ever any lines, they are speedy
The people are really nice and friendly and professional
Great service. Sean the owner is extremely helpful.
The best service I have received.The staff is extremely helpful and knowledgeable.
I needed someone to pack and ship something that was very fragile and breakable...they were so helpful and very friendly!The store has packing materials, cards and the also rent mailboxes.
Great Customer Service...to Handle all your Postal needs
Incredibly helpful. Friendly, competent employees.
Awesome, polite and speedy.
Most helpful, friendly people. Wouldnt go anywhere else
We have box here - service is great!
Friendly. Great with packages. Total scalpers on postage stamps.
Enjoyable people and fast shipping!
Love the friendly nice employees...especially the manager
Great service always been very friendly and clean
Always fast friendly and efficient
Awesome for fast copies and mailing packages
Great customer service.
Really nice people!
Always fast, always friendly
They are Awesome there just love going there!
Less expensive for mailing packages
Always friendly service
Took care of business..helpful staff..
Very nice people.
Good place for UPS shipping
Staff was very helpful !
Excellent service. Faxing is costly.
Rip off Kings.Charge to STORE YOUR ITEM GOING VIA UPS. Even if you have a prepaid label they charge you.
A place to drop off packages. Usually a line when I go there.
Really nice people
Really nice people
Always nice and friendly.
Friendly people, very helpful
Convenient and helpful
.always do my bissness here
Great place!
This guy very horrible and wants to tear apart your package
Great service
Rude Julie hates her job and takes it out on everyone
Good customer service
Nice staff
Kind ladies but it took a while
Always very friendly and professional!