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BoxDrop Grassvalley in the Sierra Foothills
972 Golden gate Terrace Unit #B, Grass Valley, CA 95945, United States
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BoxDrop Grassvalley in the Sierra Foothills
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ni
Review №1

I went to box drop today. Kelley and Bob are amazing people. They care about their customers. They take the time to explain everything and show you all the inventory. Fantastic place. Easy to qualify for the furniture and they walk you through step by step. Very satisfied with this company. These are the quality pieces I bought. Thank you, thank you, thank you.

Li
Review №2

Such a fun and friendly place to shop! Also I loved that they are locals! They show pride in helping out our community by providing an affordable price for something that is usually unattainable for the average mattress shopper! I felt so comfortable trying out all their beds with my adorable yet rambunctious 2 year old which they equally entertained. I would have to say the biggest difference in this experience for me was they listened to what i wanted in a bed without pushing me towards a higher price tag. I will be going back for any need I have...they also have some amazing looking couches and recliners and a sweet new location that I Felt showcases their selection nicely. 5 ++ Stars for service, customer service and that local shopper feel without breaking my bank

Kr
Review №3

They are awesome! So helpful and friendly! I got what I was looking for at a great price. I would recommend them to everyone. I love the family dynamics and warm smiles. I was sleeping on a new mattress that same night! Thank you all so much

Tr
Review №4

Kelly and her husband are very caring, and professional. They take the time to help ensure you purchase the right mattress for you. There are many options for the perfect bed to fit your needs. I saved $2000 by purchasing from Box Drop. I love my bed! Do yourself a favor and check this business out before you buy elsewhere.

Ma
Review №5

I cannot speak highly enough for the recent transactions that we had with Bob and Kelly as we sought to replace our master bedroom mattress and guest bedroom mattress. Besides the fact that they are very knowledgeable, their friendliness and ability to be flexible really made our exchange very positive. They really go above and beyond with their desire to meet the needs of their clients. They generously added both mattress protectors and sheets for each bed. Delivery was well planned and the young gentlemen were extremely professional and efficient. All in all, it was a very pleasant experience. In addition, the prices were very reasonable and the quality of their product was impressive as well. We are very pleased with our purchases.

Le
Review №6

Great customer service, lots of options. The owner is super helpful. Love the greating commity Bentley the owners dog, she help seal the deal on our mattress choice.

Ad
Review №7

Very nice folks,good furniture and a happy guard dog!

am
Review №8

Bob and Kelly are thoroughly marvelous and I recommend them highly. Kelly made our search for a new bed super fun and informative, explaining the function and design of each mattress, as well as how to achieve better sleep and prevent injury based on our physical build and sleep habits. They were warm and personable, encouraged us to take our time, and have a great sense of humor. True gem of a local family business.

Mi
Review №9

Box Drop is amazing! A family owned business that strives to make their customers as happy and comfortable as possible! My boyfriend and I were in and out in an hour with a wonderful mattress at a wholesale price that will certainly make our backs so happy! The family immediately made us feel so welcome and even connected with us on our jobs and hobbies! 20/10 would recommend Box Drop to anyone!

Sh
Review №10

Excellent! I only probably spent 10 minutes in the store and got the mattress I wanted for a great deal! The guy that works there, Bob, made the whole experience a positive one. Would recommend :)

Ch
Review №11

My fiancé and I bought a California King today. The owners are the kindest people. They went above and beyond to help us find the perfect mattress for us. I recommend this store to everyone! You will not be disappointed!!

Ni
Review №12

Great Prices, great Service! and if you need a new bed frame or a mattress this is the only place to go!

Da
Review №13

I was in the market for a new mattress and came across BoxDrop. Kelly was so nice and helpful with showing me different options that would work best for me to avoid back pain. If you need a new bed, definitely give them a look! Great prices, great service!

Ri
Review №14

I will say that, This will be the only place I ever buy a mattress. The customer service is fantastic as well as the product. Thank you for the awesome experience. My wife and i will be returning.... Top notch in my opinion....

Ge
Review №15

I was shopping for a mattress for my daughter when I came across BoxDrop In Grass Valley. I saw that they had competitive prices so I thought it would be worth the drive for me. When I arrived I met with Bob who had a wealth of product knowledge. His prices were very affordable allowing me to buy a quality mattress at a great price. I left with my purchase of a twin XL mattress. I didn’t know there were different sized twin mattresses based on the bed frame you are using! My daughter enjoyed her mattress so much that I returned to buy another queen size for another room. Some time had passed before I spoke with Bob again at which time I explained to him that I was recovering from a recent hip surgery. Bob offered for me to explore another mattress explaining the benefits of a memory foam mattress. Again, Bob provided me with a price too good to pass up and even provided delivery to my residence! After one night’s sleep on the Sapphire Cool Phase Hybrid mattress I was able to benefit from all of its characteristics. As a side sleeper the memory foam contoured around my hip and shoulder rather than it just resting on a flat surface. While laying on my back the memory foam filled the void at the curvature of my lower back. Thanks to Bob this mattress is a game changer for my recovery! Summer nights can be in the 100s where I live so the Cool Phase Hybrid feature will allow me to be comfortable even in the heat. Bob and BoxDrop has gone above and beyond in terms of customer service! For your mattress needs I highly recommend BoxDrop and Bob for quality product, affordability and integrity!

el
Review №16

Just a note to say we highly recommend Box Drop Mattress. The owners are very professional and very accommodating and friendly. They are also very knowledgeable about their products. In addition to matresses they are now selling furniture at a wholesale price.Elaine and Jerry

Sy
Review №17

Great shopping experience, super easy! Great people to work with and no pressure to buy! We will be back for more!

Pa
Review №18

My girlfriend and I went in to shop Mattresses and had a great experience with the owners. Excellent customer service and very friendly couple. We are looking forward to having our new bed delivered in a week or two. I would definitely recommend you call in for an appointment if you are shopping new beds. Great people. Cheers.

Al
Review №19

Absolutely the best place around if I lived out of town I would go out of my way to go here love the owner hes a great guy and has great deals hands down best quality and price around 👍

Ke
Review №20

Love love this place ! Amazing deals and great costumer service! I will not shop anywhere else for beds in the future after finding this little gem ❤️

Ed
Review №21

Overall a fantastic deal, the owner Bob will perform backflips to ensure you will receive the best experience available anywhere. There was a mistake on my part and the incorrect mattress was delivered. The correct one was backordered indefinitely - no delivery date available. Bob loaned us a brand new king mattress to use while we waited for the correct ones to be delivered. This was a tremendous gesture on his part and I was extremely happy both with this most expensive mattress loaner and the one that eventually came. No delivery and setup charge for the extra trip to deliver the mattress. You just don’t encounter this kind of customer service every day. Comfort wise, the Sapphire Sleep Hybrid mattress can not be beat. We went from a Temperpedic mattress that in all honesty I did not want to give up but tried the Sapphire - a gel based temperpedic to even greater comfort. Without question the finest mattress I have ever been on. The remote control 300 series adjustable base with underbed lighting and 3 speed massage likewise is the best I have ever experienced. The cost is embarrassingly low, less than half I expected to have to pay. I would rate this a 10 star experience on a five star scale! Thank you both for a fantastic bed and experience!

Ka
Review №22

First thing I noticed about Boxdrop was the amazing customer service! Super personable & helpful. They also have a great selection & affordable prices. Highly recommend supporting this local business!

Se
Review №23

We had a great experience purchasing a new mattress at an unbelievable price. The owners were so friendly and professional and helped us chose the best option for us. I definitely recommend!

Sa
Review №24

If you need a new bed or simply sturdy frame, this is the best place in town! I received amazing customer service and I love my new bed frame. It was cheaper then Amazon!!! Highly recommended. Be sure to call ahead because it is a very small business.

St
Review №25

If you’re looking for a good bed at a good price from good people—look no further than BoxDrop in Grass Valley!I’m not generally a “post-er” of any sort, but couldn’t resist posting about my experience with Kelly and Bob Kucin who own BoxDrop. To be transparent, Kelly’s my sister, BUT I don’t say things I don’t mean, especially online! I’m just one of many who have bought a bed from them and got so much more!Their tagline is “We Sell Dreams” and they mean it! When you buy a bed from them you feel like you got a great bed and new friends! They genuinely care about your well-being and want to make sure you get a bed that fits your needs and your budget! :)

Da
Review №26

Great prices & friendly customer service oriented people.Highly suggest giving them a look before you buy elsewhere !!

Lo
Review №27

Awesome place! Fantastic deals! Kelly was super friendly, and helpful. Highly recommend!

Sa
Review №28

BoxDrop helped me find an affordable and great mattress! The staff are super friendly and care about the comfort of their customers, I would highly recommend checking them out!

Re
Review №29

Stop by, you wont regret it!I was waayy overdue for a new mattress. They had a great selection and super helpful. I am glad I found them before I headed out of town to find a deal on a good quality mattress. Shop Local!

An
Review №30

Kelly was super helpful when we went! She really wanted to fit us with a mattress that would help us get better sleep. We we shown a good variety of mattresses and left very satisfied.

Ni
Review №31

Amazing customer service! Very friendly people and excellent products. So excited for our new bed and recommend everyone check them out.

Sy
Review №32

If we knew that buying a new mattress would be so easy, we would have done it sooner! Everything about the transaction was pleasant. We appreciated the owners protocol in this social-distancing climate, they made us feel comfortable. Their knowledge, professionalism and prices are unmatched. We will definitely refer our family and friends. Thanks again!

Em
Review №33

Just left the store and have to say it was a great experience. Bob is knowledgeable and honest about the products. The mattress is great quality and an even better price. Found a very comfortable pillow for side sleeper for only 50$ and usually pay 200$ for that quality of a pillow. I have neck issues and require a quality pillow to prevent migraines or pain. Excellent local business to support for your mattress needs and bonus all mattresses are made in America.

Zo
Review №34

Bob and Kelly are amazing!!!!I am beyond excited about my purchase! They were both so friendly and helpful, as well as extremely knowledgeable in the inventory that they are selling!!!! I highly recommend them!!! Keep it local people of Nevada county ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️🤩🤩🤩🤩🤩🤩🤩

Gi
Review №35

Bob is amazing at customer service and his knowledge of the beds is outstanding. Highly recommend! So excited for my new bed!!

D
Review №36

The customer service was amazing. Told us about all the other types of mattress and what the difference is with them all. Will be coming back and will recommend.

Pe
Review №37

Bob and Kelly are very friendly and helpful. Not pushy just trying get you in what is right for your needs. Thank you

Li
Review №38

Bought a bed today. This mother daughter team was awesome. I can’t wait to get my bed!!!!

Ke
Review №39

Enjoyed our purchasing experience. Kelly gave us a professional presentation.

Cy
Review №40

We just had a great experience! Thank you Bob and Kelly! Cant wait to try our new Sleep2Win Copper Comfort mattress. Might have to turn in early tonight ;)

De
Review №41

BoxDrop was amazing and explained everything to my husband and I, they were happy to answer all our questions and were 100% real with us!! We totally thought this was going to be one of those that you ended up paying way more than expected but we paid nothing upfront!!! Plus the bed we got is easily more than half the price than online!!! Great customer service and amazing people in general we ended up buying new beds for the whole family! We definitely recommend Bob and Kelly for anyone looking for affordable but amazing brand new mattresses.

Fo
Review №42

We are so happy we found this place. They have the best customer service and are so knowledgeable about the products they sell. We are beyond happy with our purchases today. The warehouse is clean and the beds on the showroom floor are brand new. Thank you so much for helping us make the right decision today we are forever customers and will spread the word about your great deals.

Ca
Review №43

Great Experience. Great customer service! This is the place to buy a mattress!

St
Review №44

Bought a Sapphire Sleep Copper mattress from this store and I love it. Way more affordable then the “big chains” people shop. I worked directly with the owner Bob and he was great. Made it quick and easy for me without having the wheel and deal. Definitely recommend them for your next mattress purchase! Thank you Bob and Kelly for the excellent customer service you had provided to us! We will be back!!

Sp
Review №45

Bob was knowledgeable and nice to work with. The mattress was good quality and price. He even stayed late on a sunday and loaned me a ratchet to transport the mattress :D

Ti
Review №46

Nice gentleman, great service, and we love the mattress.

Mi
Review №47

Very helpful owners. Really know their products. Products range from all price breaks. Super glad I found them

Ka
Review №48

We finally upgraded to a king size mattress because Box Drop had such great prices! The owners made the experience quick and easy and we are very happy customers!

Kr
Review №49

Great service . Friendly helpful couple who sells great mattresses at jaw dropping prices . Be sure to check them out.

Ch
Review №50

Excellent customer service and extremely good prices

Lo
Review №51

Best experience, very knowledgeable! At 49, I finally got the bed of my dreams!

No
Review №52

Nice people good product!!!

Bo
Review №53

They love to help!!

Ni
Review №54

Great place to get an affordable mattress

Ch
Review №55

Reliable, Friendly, and Beyond co-operative!

Bo
Review №56

One of the BEST in Town to get a mattress

To
Review №57

Great People !

Information
100 Photos
57 Comments
5 Rating
  • Address:972 Golden gate Terrace Unit #B, Grass Valley, CA 95945, United States
  • Site:http://sapphiresleepindustries.com/
  • Phone:+1 530-320-4648
Categories
  • Mattress store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
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