Man, let me tell you, if you want a pleasant dealership experience looking for a vehicle, you have to go see Jewel at City Chevrolet! Such a sweet person that really does look out for the best interests of her customers! Having checked a few different dealers in the area looking for a pickup, she was super knowledgeable, friendly and informative. One thing Ill say now that I didnt tell her then.....she made a customer for life! THANKS JEWEL!!!!!

I would like to thank the entire City Chevy team for such an amazing car buying experience!Special thanks goes out to specifically to Patrick and Jewel! You both were so kind and so patient. It made this process very relaxing and less stressful. By far the best experience I have ever had and I will be referring more people.Thank you again City Chevy team!

Outstanding customer service. The team there was a joy to be around. I would recommend Erik, John and Jewel for your next car! Being around them was as if I were talking to my best friends. Even if you do not buy a car from them. They are really good consultants who look out for the customers.

Jewel is just amazing. I came in and she took great care of me. She answered all my questions and helped put my mind at ease. She’s very knowledgeable and also funny. Walked in last minute and she wasted no time making sure I was comfortable with my decision.If you go in, make sure to ask for Jewel!! She’s amazing!!!

Under new ownership? I think yes! My family and I have been buying and servicing our cars here for YEARS. Timely, patient staff in all departments. The salespeople give off a much more welcoming vibe than before. Took my sister to buy a Trailblazer from a saleswoman named Jewel who was incredibly kind and understood the assignment. Pat and Jerry helped wrap this deal in a bow too. Thank you City for giving her the perfect car. You have our continuous business.P.S. Ask for Russell to set your next appointment that guys hilarious.

Jewel was the salesperson that helped me out. She was amazing and made it every enjoyable. I appreciate it. Enrique also worked with me and made it happen to where i can get the car i wanted

Alex made me feel comfortable and at ease with my decision. He made sure I understood every step of the process and felt the excitement of it all. I had been to multiple dealerships looking for my next car. The difference between Alex and others was that, IT DID NOT FEEL LIKE A SALE. I was helped, not sold. Please ask for Alex at City for help finding your next car.

I went in with the mind of just looking around but ended up seeing a car l liked. Jewel was my Sells Rep and she was very nice, kind, conversation was great and she looked at all the things l wanted. She took me around the lot and let me pick the car l wanted. I was trading of my car and it was a smooth transition. I Appreciate all she did to get me in a new comfortable car. My son and nephew absolutely love it.

I walked in and was greeted by a salesperson that made me feel like family. They were kind, patient with me, and not argumentative over numbers. They gave me the loan terms I was asking for on the vehicle. The vehicle was very clean and presented well from the servicing that they gave it according to their Certified Pre-owned selling standards. I am VERY happy with my purchase, and Im grateful that I have an excellent dealership to work with for any future needs! 👍😎😁

Jose Rodriguez is just a great employee and manager. He is great at taking care of problems and issues. Because of him I will keep returning to Flag to service my 2 vehicles. Flag service department really put me at ease to solve issues with my car. Thanks so much.PS Jose in my opinion is a great manager deserving of recognition by Flag. If not for him I would most likely go to a closer place for repairs.

It’s always a Awesome experience working with Alex Landa. He is always so knowledgeable in all things sales and will make sure you leave the lot with more than just a new vehicle but with a huge smile and lots of excitement for your new journey with your new vehicle. We will forever be returning costumers because of Alex!

Great experience! Quick sale and got everything I wanted! New management is helpful and understanding. This might be my new favorite place! GO SEE THESE GUYS!!!

Fantastic dealer/sales team for a NEW Camaro SS

The experience was great! Josh Lawrence was our sales man and did a great job of being patient and not pushy at all while we chose our vehicle. The young man that worked on our loan approval, I do not recall his name, also did a great job of getting us a better interest rate than what was first estimated.We walked in a little before 6 pm and walked out about 2.5 hours later with a new vehicle. We would definitely recommend Flag to our friends and family!

I definitely recommend Flag Chevrolet in Grayslake. Tim Petersen & Jerry (finance) were both helpful and courteous. Tim took the time to answer all my questions and really went to bat for me to get me a great deal I could afford. Thanks Tim!

Alex Landa was great to work with, straight edge and didn’t approach us with the usual salesman BS! Traded in a car for a 2020 Yukon and couldn’t be happier with the quality service he provided, his knowledge and going out of his way to get it done!

Very smooth and easy process! Jewel was extremely personable and patient with me as Im a chronic over-thinker and needed an entire week to make a choice. If I could give her more than 5 stars I would. Even when I wasnt in the dealership, she responded to my messages quickly and with accuracy. Listened to what I wanted and her suggestions wound up being better than my original idea! My Doberman and I love our new Traverse! Also shout out to Jeff, financing was smooth as a Dr. J finger roll! You all rock!

Flag Chevrolet is a great dealership! They worked hard to get me in a vehicle without the hassle and runaround Ive gotten from other locations. If youre in need of a car today, stop in and ask for Alex Landa. Hes got you!

Alex was such a great help in finding me the perfect vehicle. He was very professional and courteous. I left very happy with my new Traverse. Highly recommend him if you are looking for new vehicle.

Nothing, but good, to say about Flag Chevrolet!I was treated as a real human being in need of a car.My salesman is very friendly and in good spirits.Blessed, Tim

Super friendly and helpful staff. Great selection of cars at good prices. Very enjoyable and hassle-free car buying experience.

Wonderful experience with Jewel! Made me feel like she would do whatever she could to make me happy. Listened to our needs, very knowledgeable, no pressure. Would recommend her and Brad and Flaggs staff to anyone.

Jewel made our car buying experience easy and fun. Extremely knowledgeable and helpful every step of the way. Most sales people forget about you after you give them your money and sign your life away but she was there before AND after our purchase. Truly felt like family. Thanks! 😊 🚗

I went on line to do research before I got to the dealership so I knew what I wanted. I would suggest that to anyone who buys a car anywhere! The dealers here gave me a great trade in for my minivan. I was also able to get the paperwork finished and in and out of the store within a couple of hours compared to other places I gotta give them props for that. Also, Jewel is probably the easiest dealer to work with when it comes to explaining what you want and what you can afford. She also got back to me right away to let me know what to bring in with me as far as financial documents. Jerry was quick to find us a loan from a bank. And the paperwork was easy and quick! I have been to many dealerships but this one was by far the fastest easiest and most efficient dealership! Great job Flag Chevrolet!

I purchased a 2017 jeep wrangler from Flag Chevy over last weekend. I have to say that it was the best experience I had ever at a dealership. The people where friendly and the sales rep in which I dealt with, Chris Clement, was a pleasure to deal with. Not only did he go out of his way to help me finalize the deal, he is also a fellow Army Tanker (Supero Omnia), he is a all around great person. Would definitely recommend this dealership to a friend. And if you have a problem with your vehicle that are also very quick to respond

Very disappointed with my experience at Flag Chevrolet from start to finish.Made an appointment to test drive a Malibu, arrived, car was sitting in the showroom with a dead battery, had to wait for them to jump it and pull it out. Not a great start.Car pricing was a complete sham. Advertised $27,600, however they wanted $28,500, plus $4,000 in add ons that were not Advertised and I did not ask for on top of the standard taxes and fees. I was ready to buy the car for the Advertised price and they refused to honor their own website.. complete waste of my time. Highly deceiving.You cannot advertise a price and not honor it. Let alone have forced additions not Advertised in the price.I really want to emphasize I was ready to buy the car for their Advertised price, sadly it was just a lie to get me on the door.Update: They text me to to try and look at a different car, and wont honor their own prices. Why would I go back ? Bait and switch.

Part that is under warranty they repaired in February tore up again, repair place directed me to the dealership, who told me that wasnt the problem and charged me $100. Going to other Chevy dealership to fix, will never go back to your place again and am complaining to GM. Will advise others not to go to you.

Great service great associates and assistance. He worked really hard to get me through the deal and honestly if it wasn’t for Alex Landa I would’ve gone home without a car seriously tho thank you to Alex for his hard work and his great communication skills helping me understand everything clearly. Give my boy a raise!!

After arriving at the facility I was greeted with a smile and helped right away, then I waited what felt like 30 min for an oil change and a tire rotation, while in the lounge I was told to feel free and grab any of the drinks, over all the service here is very das and friendly

I have had the opportunity to work with several dealerships while searching for my next vehicle. I met and had some good experiences but this was by far the best buyer experience that I had overall. From the sales person to the sales manager to the finance manager and the customer service person. The price and condition of the vehicle was the best around. I am truly happy with my purchase and the buyer experience. I love the bmw x6, it is a dream car and you guys made it happen. You do good business over there at flag Chevy. Thank you for everything

I went in wanting a particular vehicle, and after Chris did whatever Chris does I left with that very vehicle. I would recommend asking for Chris to help you out. I was pushed off the day before from another sales associate so I went there to give the sale to someone else. Guess the other guy should have called me back like he said he would. THANK YOU CHRIS!!! Best service I ever received from a car dealer 👍👍👍

The place used to offer free oil changes to veterans but not anymore. Be aware I was cussed out for assuming it was to be free

Great experience, unlike other dealerships where you wait and wait, they got me in and out promptly. Jewel was very knowledgeable and extremely helpful. Will definitely go to Flag for my next vehicle purchase!

Went in to get service on my original car. That car has been a nightmare. The service department was like hey go around the corner to sales see what they can do. I went in met with Chris. Started the process to see what we can do. Told Chris i was on a time limit. The wifes bday and all so we had reservations.Not only did Chris work his butt off to get me a car he worked his butt off pushing the other the other staff in finance and stuff to get me out on time. Not only that, Chris provided coloring paper for my daughter. We didnt quite make the time limit, which is 10000% fine but i did leave with a newer car.Chris worked hard to try to keep within my budget, get me a new car, and get me out on time. Great experience all around.

If your mind needs a new car but your pocket disagrees, Chris has the patience to make it happen. Jeff the manager was also very patient and worked with us for HOURS until the numbers worked for us. Chris never showed annoyance even when his coworkers passed by over and over looking at their watches. John was also helpful and jumped in when he was needed. Chris was also very personable and joked around even though we had taken 9 hours of his time, he did not give up on us until the deal was closed.

Couldnt have made the process of buying a new car any easier. From the sales manager Jeff to the salesman John Landa. Would highly recommend flag Chevrolet for your next new car. Thank you again for your great service

Buyers purchase at your own risk. Ill start off by saying the sales person that set up my appointment never showed up and the xt5 I wanted to see wasnt even there. I drove all the way out there for nothing and the young hungry salesman said Ill work some numbers for you on the xt5 that was at another dealership. He worked numbers alright about $6500 worth of dealership fees not including tax,title and plates. When I saw the numbers Im like give me some better numbers he came back with $4000 worth of dealership fees. Buyers check around at other dealerships that keep things straightforward and not over charge bogus fees.

I had a very good experience with the salesman Chris there! If you go to Flag Chevrolet ask for Chris He was amazing and I love my new truck!The finance department on the other hand gave me some hassle with my license plates I was told the next day I’d have them, when they didn’t come I called up there and was transferred to a gentleman name Jerry who at the end of our conversation rudely hung up on me! I had to wait extra days for my plates but I did eventually receive them.

I went here to get my impala SS fixed 2006 thinking they would give me a good deal talking to an acquaintance Alex Landa... After they checked out my vehicle, I was very upset with a $12,000 estimate bill!!! Like seriously my car cost $6,200.... They were definitely trying to rip me off. I dont want anyone else to get ripped off by them. I hope the ABC 7 I Team investigates them for trying to rip off customers.

The buying experience was great. This is the second car that I bought from this dealership. And yes theSecond time is also a charm.

I bought a new car from them 2021 Chevrolet Trailblazer RS. It was an awesome process very friendly and helpful. John was our sales rep very professional would love to get another car from them one day ! 5/5

Bought a used car from them out of state and everything went smooth. Salesmen went out of his way to video my car. Brad the sales manager made sure I was happy all through out the purchase. This place is a class act. If I lived near this dealership they would have ALL of my business.Thanks guys.

So far my experiences working with flag Chevy have been awful. Most recently, they misquoted me the fee for their service by over $200. They tried to charge me $670 to replace a simple piece. Seems like they’re always trying to make a quick buck off of me, instead of just helping me fix the issues at hand.

Talk about wonderful experience. Fast.. Friendly ..and very accommodating. Would highly recommend Flag to others looking for a car.

Walked in and people were not wearing masks. Stopped far away from everyone then they put on there mask. My truck was done on time but, didnt receive call telling me. Sat in parking lot for over 10 minutes talking to my uncle. Walked in and asked if truck was done. They said it just got finished. That was a lie. Then I had to wait 15 minutes for them to wash it. Guy washing my truck never wore a mask while inside my truck.

Very pleased to have Jewel help me buy my car. She walked me though each step and when I had questions she took the time to explain it. Highly recommended her!

All employees were very kind and willing to help with any needs. The 2 gentlemen that helped me were fantastic and would recommend to everyone! Wish every dealership were this nice and friendly

We had bought a truck in August 29, 2020. Barley today May 2, 2021 we found out our truck had been in a bad accident & the air bags exploded. The guy that sold us this truck never told us it was in an accident. The vendor named Alex said himself that the truck was in good condition & there was no type of accident. When this statement was clearly false. We had asked for the Carfax report, we never received it. He claimed that he didnt have the report anymore. I dont recommend buying from this dealership.

Had a positive experience and Alex was able to help me find what I needed. He was straight forward and knowledgeable with his cars. I gave him a budget and he made sure I did not pass a penny more.

They repaired my truck under warranty in a very timely manner. As always they people in the service department were professional and courteous. I always feel in good hands when I have my cars worked on at this dealership. Really good people.

Recently bought a 2016 dodge Rebel from here, Great experience from beginning to end. Tony and Jose were a great help with a rear tail light issue we had after purchase . Thanks again !

Had car problem while on a trip from Florida. Provided outstanding service. The problem was fixed in good time. They were very helpful.

I needed a car for a while I had a buddy/used my familys cars to get to work. They helped me get a 2021 Chevy spark at a good rate I really appreciate everything they did for me there. Thank you everyoneAt flag Chevy!

Recently purchased a Chevy equinox, and Ive never have had good experiences in the past with salesman, but Alex landa was more than helpful very, patient and knowledgeable, he was actually looking in our best interest (not many salesman do anymore) and was able to get us a good deal, all in all great customer service he made the experience well worth it. I know exactly who Ill be recommending from now on. If youre looking for a new or used car make sure to request him or any of his team members.

After an extensive online search as well as multiple dealerships, I found the vehicle I wanted at Flag Chevrolet. They are a 2 hour 15 minute drive from my house, so I gave them a call. I spoke with Adan(Used Vehicle Manager),who was very up front and answered all my questions. He offered me top dollar for my trade in. He then put me to my salesperson Eric, who was able to get all my info over the phone. We made a deal pending visual inspection and test drive. I made a Saturday 9am appointment, for which Eric was standing at the door to greet me, and after test drive, paperwork, and fist bump with the Finance Manager, I was on my way home at 11am!A huge thank you to Eric and Adan at Flag Chevrolet for a swift, no hassle transaction!

Chris was so patient. Awesome service! Thanks to him my sister loves her new car!

John and Mark were top notch! Worked with me through everything. They were up front, honest, and hustled. I recommend them to anyone who dislikes the pressure of vehicle shopping. Great job!

Always courteous and professional will always take my care in when it needs anything done always on time and they do an excellent job every time.Thanks

We spoke to Jewel about looking at a 2017 Chevrolet Silverado. She had a great attitude and was very straight forward. Everyone was friendly. We ended up taking the truck home. Would definitely keep this dealer in mind in the future 😊💯

I am blessed to have purchased my vehicle through Flag Chevrolet. I expressed disappointment and the staff, Erick, Brad, Andrea, Inez and others ensured that I received a reliable vehicle with excellent features and made sure that my payment options werent overwhelming. I applaud the quality of service that I received and concern to detail when handling my purchase. I definitely left the dealership with respect for the staff and would definitely recommend that others speak to the staff at Flag Chevrolet if theyre purchasing a vehicle. 10 stars

Everyone was very friendly from when I got out of my car to when I drove away in my new car. Kevin did a great job of listening to what I wanted and the payment I was comfortable with paying. Brad did an amazing job of getting me a payment that works for my budget..Brad also made sure to get me the color I wanted by getting me a car from another dealership. I appreciated the excellent customer service.

I received the best service from both Chris and Tim during my recent visit to Flag Chevy. I first went to the lot to try and find a truck that I liked as I recently wrecked and totaled my old Silverado. When I first met Chris I told him that I was not sure of the claims status and was not ready to buy that day. To my surprise he was not pushy and did not try and convince me otherwise. In other words he LISTENED to my needs...uncommon from my car buying experience. During that visit I fell in love with a Silverado 2500 that they had on the lot. Chris was up front and honest with me about the availability of the vehicle and that it was a popular truck that may not last until my claim was processed. However, he continued to text me about its availability and to my surprise it was available the next day when my insurance decided my vehicle was a total loss. When I found out I immediately came in and worked with Tim as Chris was off that day. Tim (like Chris) had listened to my every concern and question... There was ZERO hassle!The most amazing part is the follow through. Even though Chris was off the next day he continued to contact me about my purchase and asked if I had any questions that popped up.If you are looking for a friendly, professional, and no hassle car buying experience contact Chris and Tim at Flag Chevrolet.From one veteran to another... Chris at Flag Chevrolet... Thank you for your service and sacrifice... you are a consummate professional my friend.

I felt like the atmosphere was both professional but also caring too. Thank you.

Knowledgeable staff, and genuine service. I will refer them every chance I get.

Everyone was very helpful and friendly. All my questions were answered. They worked with me to find me an awesome deal. Jewel was my sales person and she was amazing. But overall everyone is super nice! I recommend coming in, you won’t disappointed. And if Brad is in Im 100% sure you won’t leave without him introducing him self with his friendly hellos!!!!

Very friending and good customerservice

We worked with Brian and Jewel at Flag Chevrolet. They both worked hard to get us the best deal with the truck we fell in love with. We shopped around previously so we had a good idea of what we wanted and they went above and beyond to make sure we got that.

Looking for a new car? Go see Alex Landa!

Flag Chevrolet is not a high pressure dealership, very professional and thorough explaining vehicles of interest. We dealt with Chris C. and he handled every aspect extremely well, along with Brad the GM and finance we couldn’t of been happier. Thank you for making our experience a pleasure.

They know what they are doing! Great vehicles! They treat you like Family! Like their hat says! (UNITED WE STAND!!!!)

Never thought I could get a second car financed but Jewel made it happen now my family is happy because we have two reliable cars. Thank you so much for the fast service and all your experience and of course service. I would definitely recommend Flag Cars please talk to Jewel you won’t regret it.

From my trip to Flag Chevrolet I found the place to be pretty quiet but very comfortable. We were able to look around at other cars. And when we came over to the desk someone brought us chairs to sit in. People offered us beverages and have been very kind.

Huge thanks to the staff at Flag Chevrolet in Grayslake Illinois! Mark, Jerry and Jewel were awesome! Very knowledgeable, and attentive to helping our family with the purchase of our car. Jewel was the young lady who sold us the car while entertaining out two children. Jewel was spot on with making sure we were getting a great deal. Mark is the go to guy! Very friendly and extremely knowledgeable on where and how to get the best deal. That in itself is more than worth anybodys time to get a vehicle from Flag Chevrolet. Jerry worked his magic in the finance department. Gave us all the different options, and his recommendations on what best would work for our family. Cant say enough about this team. They all worked together so well. We were very comfortable with this group and we will be back for our next ride. Thanks Jewel, Mark, and Jerry!

First and last time to Flag.The good: my oil change was done in a timely fashion, plus they recommended a new cabin filter per the service manual.The bad: my headlight was out and they said it required a new bracket and costs $400. They said you couldn’t change the bulb because it rotates. None of these things are true. I declined, did research, and changed the bulb myself. Maybe it was lack of experience, maybe not. Either way I left thinking they tried to take advantage of me.

Third time I have made an appointment on the phone and somehow it doesn’t show on the computer in the shop. They have no way of limiting appointments made online so multiple vehicles show up at the same time and apparently it’s first serve even though you have an appointment at a specific time. Very very frustrating.

I bought a truck from Flag Chevrolet. It was advertised at a competitive price online and I drove two hours to go see the truck. Once I got to the dealership and started talking about price the truck was advertised at the price online with an additional $2,000 “accessories” fee, along with a couple of other hidden fees, which I was told was two different things by my salesman Tim and the sales manager. This dealership is a dealership that will have several hidden fees associated, so if you decide to look at a vehicle here, beware there will likely be several thousand dollars in hidden fees they will try to slip by you.I left my garage door opener and iPass inside the vehicle I traded in. It has been a month and a half since I traded in my vehicle. I called my salesman, Tim, first thing the next morning after buying my truck. Tim told me he had my garage door opener and iPass and would be next day mailing it to me that day along with my certified pre owned paperwork, which I’m not sure why that was not given to me when I bought the vehicle. I never received my garage door opener or ipass and called Tim several times, each time Tim promised me it was going to go out in the mail that day. Eventually after speaking with him several times, giving him about a weeks time after he would tell me he was mailing it to me before I called (again I live two hours away). Tim eventually just started ignoring my calls and would not return voicemails. I finally was able to trick Tim into talking to me by not calling his direct line and asking a different salesman to speak with him. Again, Tim told me my garage door opener and ipass would be in the mail that day. That was almost two weeks ago and at this point I have given up on receiving them in the mail. I told Tim it was my fault I left it in the car, and offered to pay to have it shipped to me. I even told him if he lost it or couldn’t mail it to me that was ok, I just needed to know so I could order another ipass and garage door opener. Again Tim reassured me he would mail my stuff out that day. I still have never received anything.Just know that this dealership is full of lies and gimmicks. Don’t advertise a vehicle at a price online and be deceptive about the actual price of the vehicle once you get there. I would’ve never drove the two hours if I knew the actual price the truck was being sold at. Also, I understand it’s my fault I left a garage door opener and ipass in my car. I just wished I wouldn’t have been lied to for a month and a half. I don’t believe Tim had any intention on mailing them back to me, he was going to just keep lying until I quit bothering him.

Quick great service. I told them what I wanted and they made it happen. I had Jewel and Brad help me and work with me they were great and patient with my requirements.

So I came to this dealership and made an appointment with Jewel because her reviews were outstanding. And they were right! Im so glad I went to see her! She was unbelievably nice, and patient, and so much fun to be around! I walked out of there with my first car and she made sure it fit my needs and my day to day commute. im so glad I went to flag Chevrolet and met her because she was a genuinely good, and funny, and vary knowledgeable! I highly recommend going to see her she was absolutely amazing!

I had a great experience Jewel was very friendly and pleasant while she worked with us. My overall experience was it went quick and it was very painless.

Great service, but no communication.We drove from about 2.5 hours to look at a specific minivan for sale. We arrived on time, and waited for a bit while the salesman retrieved the keys. The problem was, the van we were supposed to look at was not on the lot. Instead, it was at a detail shop across town that was closed for the weekend. I wasnt too upset, because they were very apologetic and even graciously offered to drive the van to us early the next week. On Monday, I called the salesman and he said he was just waiting for our financing to go through and he would start the drive. That was the last I heard from him. He never showed up, never called, and never responded to my multiple emails.Im assuming someone showed up that day and purchased the van, as later that week the van disappeared from their website. To be honest, I dont really care about that. I give only two stars simply because they did not communicate with us when 1) they said they would and 2) they knew I would have to rearrange my Monday to find the time to see the van.I was very pleased with the service I received on sight; they even filled up my gas tank for my trouble! But they really needed to communicate with me, and that didnt happen.

I really recommend going to this Chevy dealership. They helped me find the right car and had it delivered in no time. They are all super respectful people. My absolute #1 thing about them is that they make sure that you are walking out that door happy! Which is everything when purchasing a new car! So HUGE THANK YOU to Alex & Brad for making my first car purchase super easy & stress free !Highly highly recommend my man, Alex Landa!

Dealership was a pleasure to deal with and made things easy. Great communication as well.

Jewel was GREAT to work with!My only concern is with the customer service team. We are in the middle of a pandemic and I wanted to minimize contact, so I made an appointment to drive a particular car and asked that it be ready when I came in.Not only was it not ready, they had to pull it off the showroom floor and put gas in it.Not a big deal in the grand scheme of things but why bother making an appointment?I would definitely buy a car from Jewel again.

I highly recommend going to this Chevy dealership. I had a great experience trading in my car to get a new car. They offered a fair trade in value for my car and really worked with me on my needs to get me the right new car. I was helped by Jewel from sales and she is a very great person to help you find a car. I also worked with Jerry in finance who is a great guy who helped me a lot. Everyone there was very nice and welcoming.

If I could give 0 stars I would. Went in and looked at a 16k Malibu and then said we’d be in touch later in the day. Called in the evening and the guy helping earlier (Mark Cruz) said it’s now 19k. Price online was still listed as 16. Called him out on it, and he laughed and hung up. Super unprofessional and just immature all around. Do not go here for a car. There’s a reason the lot is almost empty. Horrible experience.

Stop looking for dealerships! Go to Jewel! She is so cool, helpful and honest. Husband and I went in just to look and it genuinely felt as if we were family. Not only was she awesome but her work ethic👌. Just a great experience, best one weve had at a dealership period!

I got a flat on my first week on the 2021 trailblazer and when I went to the truck to get the spare and the jack, The jack wasn’t there! They had a recall on it and never told me, I emailed one of the reps to ask them about my check in a couple weeks later I get a flat, I got no response from them, they towed my car to the flag dealership and said they had to order my tire, they they had no rental cars, so I had to take my business to discount tire, because they wanted to charge me to put my spare tire on my car, I ran to the store to buy a jack and do everything myself

Great people to deal with. Their customer care associate Andrea, was very helpful. After test driving multiple used cars from different dealerships, I was frustrated how most dealerships put on bogus fees jacking up the price quoted in their website. So I decided to call first before going to the dealership to get an out the door price for a used car. Andrea from Flag Chevrolet made sure someone email me this figure before I even go to the dealership. When I didn’t agree with the amount they quoted, she followed up with their management to see if they can accommodate my request. When I got a call that they agreed to my request, I went to the dealership to finally look at the car so I can buy it if I like it. The deals on their website was so enticing that I asked them if they will honor their internet pricing for a new car. I ended up buying a new car because they honored the discounted internet price. What a great deal! Tim the fleet manager even let me take the new car to work while they finish processing the paperwork because I didn’t have time to finish the deal. Tim then accommodated my request to deliver the car to my house the next day. What a great bunch of people to do business with. I highly recommend this dealership.

Right now the place is pretty quiet but very comfortable. We were able to look around at other cars. And when we came over to the desk someone brought us chairs to sit in. People offered us beverages and have been very kind.

I sadly and honestly believe I was over charged for the 2018 Chevy Trax even with my $3,000 trade in with my Chevy Cruise. The Trax is 2018 and new cars appear to be cheaper per month than what I am paying. Being elderly, retired battling cancer I truly wish I had a lower month payment than $401. Is there any 2018 or new car i.e. Spark that can be cheaper for me? The Chevy 2018 Trax is in perfect condition. If there is any help you can offer me, please, please, please let me know.

Came in for a oil change, it was done quickly but I have to take my hat off to the porter working there. Made my car look like brand new. He really put in the effort. It was sanitized so deliberately. The porters name was Illya, such a nice looking and wise young man for his age. Most optimum experience Ive ever had with a porter.

Great follow up and service from Russ!

Great experience, highly recommend Chris as a salesman.

This is the worst deal ship I’ve ever been to they held my car two days didn’t start any of the work. Seven hour and the Tex couldn’t do a single recall. Pathetic

Car came in for radio work and was told it was going to be a day to get a part by service writer. He said he will contact my the next day when they get the part and update me. Never received a call the next day. Got in contact with writer the following day found out he was off so no one else was updated on my car and could update me.. Picking up is not easy at the dealership since you can not pick cars up after service hours when you work the same hours the service department is open. Work over 30 miles away that they wont come and exchange cars with the loaner.Took a long lunch from work to pick up vehicle. Called ahead of time and left message with the service writer that it had to be a quick exchange so I could get back to work. Pulled loaner with loaner got my keys quickly then when walking to my car found it almost in the back of the parking lot.Got to my car found the wheel cover still on the wheel, seat cover scrunched up on seat and disposable floor mat scrunched up on the floor. After starting my car (Volt) found my battery half gone with 23 miles left which was not enough charge to make it to work on electric ( I am able to drive to and from work without gas because I can charge at work). When I dropped the car off I had full battery with about 55 miles left. Would have been nice if my car was waiting for me in by the service office cleaned up of the covers and possibly plugged in to recoup the power that was used during the service. I honestly dont know if my car was sanitized when done with service during the Covid pandemic.I will be looking to take me car for warranty service to another dealer possible because I feel like I was just cared for appropriately possible because it was warranty work.

The service was amazing from start to finish and jewel helped my mom get everything she wanted for her 2021 Colorado she was extremely professional and my mom couldn’t be happier!!!

The service was amazing. Had an engaging conversation the whole time. Felt like a family gathering.

Brad T goes above and beyond to ensure his customers are happy! We sincerely appreciate the consistent Excellent service that Flag delivers! ~ Ray and Lisa

I had a lovely experience purchasing my new truck from Jewel Balabagno at Flag Chevy she was extremely kind and the process went pretty quick.Would definitely recommend to anyone in need of a new vehicle.

I can 100% say I was pleased with my experience at Flag Chevy.