I used to get my pain meds filled there, then suddenly they informed me that I could only get one weeks worth at a time & that my insurance co. said that. I went to another pharmacy & got the entire months worth with no problem. Then I called my insurance co who said they NEVER told them to make me go every7 days. I guess they wanted the co-pay 4-5 times a month. My sister in law had a huge problem with them in the past too. Id go ANYWHERE but there for my prescriptions.

Not friendly, extremely rude. Theyre so disorganized. There are stacks and stacks of medicine just piled up back there, so its really no surprise. Seems like theyre taking on a ton of customers but they dont really have a way to handle it. Somebody should report this store to be reviewed because it seems unsafe how everything is just laying on the floor, in piles, and the boxes which are supposed to be used to organize prescriptions by name are just stuffed full.They couldnt fill my prescription for like 2 or 3 days. On day 3 I finally call and wont back down on the issue and they claim itll be filled but might not be covered. I know that my insurance covers this medicine because I had already spoken to them about it and double checked. Of course CVS informs me that I owe them a couple hundred bucks for it and Im like no I dont they got a big attitude and blamed me saying I told them I would pay for it in the event it wasnt covered. I did not. I knew it would be covered. I told them to fill my prescription is what I told them.The guy on the phone had a huge attitude. I know who he is because Ive seen him in person. Hes a tan looking dude, possibly of indian descent. He should be fired. So should whatever lady working back there with him. He deserved every bit of the chewing out he got because when I left that place I got my prescription filled IMMEDIATELY at the kroger down the street. I didnt have to pay a dime and the employees there were literally dumbstruck by how stupid the claims that CVS had made to me were. Something is wrong back there in that CVS. Get new employees.

Always have to wait. No matter what. There could literally be no one in line and you will still wait. The pharmacist is always running around asking his employees questions. They hardly ever can find my medicine. They are rude. I have to pick my meds up once a week. And I dread it Everytime. Only reason I go there is my insurance pays for cvs only. Its the worst cvs Ive been in. And hands down the worst pharmacist I have ever encountered

Terrible terrible service. The indian guy in pharmacy in the back is extremely rude. He tried to charge me several hundred dollars for a prescription that should have been covered. When I left that place and went to Kroger they said my insurance and prescription went through just fine and I owe nothing. Got my meds in 20 minutes. I just had to leave the CVS on 1010 Indianapolis Road that employs rude Indian student pharmacists that have a chip on their shoulder without a clue in their head. Get out of here.

I needed to pick up an inhaler for my daughter. Her prescription was in Indianapolis but we are in Cloverdale so I had it transferred to Greencastle. I pulled up to the window before 6 and the curtain was down so I pulled around and parked so I could go inside to pick it up. They were still there behind the counter with the lights on and everything and wouldnt let me pick up her inhaler!!! I had to have it transferred AGAIN because she desperately needs her inhaler. They told me the nearest 24 hour CVS is either in Terre Haute or all the way in Avon! In the time they spent trying to figure out where the closest 24 hour CVS pharmacy was they couldve given me the inhaler! If they wouldnt have closed the drive thru early I wouldve been able to get it and be gone before 6! I will never use this CVS!!!

Worst pharmacy in the area! Super slow and not friendly. I would never go again if my insurance didnt require it. It appears that most CVS stores suck, but this one takes the cake.

I do not shop here but when I do I shop

Friendly and helpful! The pharmacy works hard to keep up with a tremendous volume.

My daughter had her doctor call in a prescription at 2 pm on Friday. We went to pick it up at 5:30 and they say they dont carry that type and we would have to have our doctor call in a different perscription or have doctor send a prescription to Kroger. Its 5:30 on Friday and doctor is closed till Monday. Would have been nice to get a call or they could have called the doctor office. Will not be back. Ridiculous and absolutely unprofessional. Will not be back.

Worst Pharmacy ever! Horrible experience every time I have to call or pick up a prescription. The pharmacy staff are very rude.

They frequently lose prescriptions, then tell you they never received them. There is one older lady in the pharmacy who has been there for years who is great but most of the other pharm techs are just awful. They are rude and act like you are holding them up from something important. If I had different insurance I would never go here.

Good place to get my medicine, and not have to wait for them

Awful service. Every time we went here we had problems. They could not figure out how to use our anthem insurance, constantly making us pay for things we shouldnt. Four times we had to call anthem and hand the cvs associate the phone so they could explain what to do. The last time we went, the associate lost our prescription, tried to tell us they never got it, then called us two hours later saying they found it. We will not come here again.

Nice ppl

They take FOREVER!!! Not only that but the person at the window saw me waiting behind the car he/she was helping and was not there when we got to the window and it was an additional 10-15 mins before we were helped. If my prescription insurance wasnt CVS insurance I would never go there.

Gross bathroom with pee all over the floor. Went to check out and couldn’t find an employee at all. The store was rather busy too.

Takes an hour to answer the phone

Friendly service

Friendly employees