Two weeks ago I traded in my Kia soul lease of which they paid off for me and gave great cash amount back to me to use to buy a 2020 jeep renegade. I love the jeep!!! Today while on way to dealership to pick up my plate and registration, a noise like a fax machine was coming from the vehicle. When I got there they immediately knew that sound and laughed. A rock got in to the brake and got stuck. They got me on my way within minutes. At no charge of course. I have never received a VIP treatment like this before. And a special shout out to Gordon Alexander who sold me this incredible vehicle. Over the years I lost trust in dealerships...now...faith has been restored. ππ
Took my truck in for a burned out blower motor.. All the guys were extremely friendly and helpful. It only took a few minutes to drop my truck off and get a rental car. They kept me in the loop throughout the whole process. Great work and a great price as well. Definitely will be using them for any future needs.
I love my car and it is all due to the time and service I received from Brandon at Chantz Scott Chrysler Dodge Jeep Ram. Brandon took his time to listen to my concerns and answered all my questions. Unlike other car dealership in the past, I never felt like I was being pressured into buying a vehicle. I would highly recommend Chantz Scott Chrysler Dodge Jeep Ram, if you are interested in buying a vehicle, the staff and service is great.. Thank you, Brandon for making this the best experience I have had when purchasing a new vehicle..
Stopped in to shop for a new car for my mother in law and walked out with one for myself as well! Tom & Michael were patient, informative & knowledgeable! Everyone made us feel at home and welcome! Highly recommended
Really a great bunch to work with. Terry & Chris really really stood out. But, all the folks there were great to work with. Would recommend this dealership above all the rest I have had dealings with. Jim After my husband traded for his truck and got such great service I decided to check on a new Jeep for myself. Luckily I was able to work with Terry and Chris also. These guys were great no beating around the bush just great deals. Easy to work with and nice guys. Betty
Michael was very pleasant. He was very knowledgeable and answered all my questions. I didnt feel any sort of pressure to buy anything other than what I was looking for and the finance department was very good as far as getting me a great deal. Overall, I would recommend this dealership to anyone. Keep it up.
I had the best experience at this dealership. Super friendly & helpful but not pushy at all. I was able to have all my questions answered & was super nervous about getting into the right vehicle, but Laura was so great with explaining all the detail & helping me find the best vehicle for the right price! Great environment and even better customer service. Best prices in town and highly recommend. Ask for Laura, she was very professional & knowledgeable about any questions I had.
They were friendly and respectful. Acted quickly and completely resolved the issue. Definitely recommend. And Im going to use them for all of my service!
To whom it may concern,I purchased a 2021 Grand Cherokee L Limited 4 X 4 JeepAt Chantz Scott Chrysler Dodge Jeep in Greenville, TN.I was introduced to my Jeep by a very nice young man named Reed, he took me on my test run and answered my questions. Very respectful and plight. Then he introduced me to the General Manager who worked out a deal with me and gave me two hours to drive the Jeep, pray, and get my piece before I agreed on the purchase, again very corgel and respectful. Then he turned me over to Brandon who did the paper work and answered any other questions I may have had, to even me coming back the next day to go over all the things thats on my Jeep, in which was very helpful.So I was very well taken care of and they still check on me.This means a lot.Thank you for having good, well informed, respectful people who work for you.I appreciate that.Sincerely a Happy Customer!Linda Faust
Super friendly, everyone was enjoying their work day. Service was completed quickly and the waiting area was nice
They take time to get the deal done great service nice cars wonderful sales team and management is recommend this dealership to anyone looking to purchase a new or used vechicle.
Came in for an oil change and James the service manager ensured all measure had been taken to confirm my vehicle was running top notch. He did inform me that my battery was weak and suggested a new battery based on the testing. Thank goodness he seen that and prevented a breakdown as I am often in the MTNs with no phone signal. Great team and great dealership, I recommend everyone to use the service department and donβt forget when you need a new vehicle you can make it a one stop shopping experience. Thanks again for taking care of meDon Fabrikant
Michael was awesome..he helped us organize our vehicle purchase swiftly and efficiently. We would recommend this dealer and Michael any day of the week.
I want to thank the folks at Chantz Scott Chrysler, Dodge, Jeep, Ram in Greenville, Tn. They went above and beyond to help me with my new vehicle purchase. See Brandon Davis when you go by!! He is knowledgeable and a gentleman. The process of buying a new vehicle is one of my least favorite things to do! They made it bearable!! Thank you Brandon for the test drive bloopers! I hope you recover....hahaha
Everyone in the service department was so helpful and pleasant to deal with
Excellent customer service! Bobby took great care of us and even had our car fixed a day earlier than expected.
Bobby, service tech great asset to chantz Scott, the whole team worked hard to get parts and get my jeep going again.
Do you like the ole bait and switch? Do you enjoy mansplaining? Do you want a dealership who blames national credit lenders for false advertising of prices? If this sounds like your idea of a good time, come on down to Chantz Scott!!My experience here was an infuriating joke and an absolute waste of time. I would build my own car before I would buy anything from this place.
Michael was absolutley wonderful at helping us find a new vehicle and the prices we wanted for our family of four! He worked so hard to help us in every way possible. Thank you for all the support you have given us!
Me and my husband love our new truck, Thank you Brandon Davis at chantze Scott dodge dealership for all your help and for listening to what we need and what payment plan we needed. They were extremely nice and they didnt try and push us into something we didnt want or couldnt afford they did everything they could to get us in what we want and what we could afford. We went from a 2005 dodge ram 1500 to a 2017 dodge ram 1500 we love our new truck and we will be going back to them when we get ready for another vehicle.
I recently traded vehicles at Chantz Scott dealership in Greeneville, TN. My salesman was Reed G. He was very helpful and a pleasure to deal with. Everyone there was very nice and helped me get a SUV that I am really pleased with. Thanks to all the Chantz Scott team!!!
I was pleased both with my salesman and the first oil change on my Jeep. It has been a good experience for us.
Yall go see Michael Radde! Super cool dude!
Go see Brandon! One of the best experiences I have had buying a vehicle. I thought with this being local place I would pay way more but I was wrong. Awesome salesman, dealership, and people to work with.
My experience buying my Kia Forte there was very efficient.Carl the general manager there went far and beyond my expectations.
Brandon was our salesperson. Everything was pretty transparent. They did get us approved for a new vehicle with no roll over, which was great. All other dealerships have turned us away or given unrealistic offers. Chantz Scott CDJR had us approved, numbers agreed and in budget. Will definitely go back for another deal. Brandon was great and we definitely recommend him (not pushy, laid back and friendly...most importantly...honest). Thanks guys!
Jennifer Stettner, Reed Gustavsen and the whole team were professional and courteous. Work very well as a team, felt like we were in very good hands, and given a very fair deal.
We had a great experience with the staff. They were very attentive and helped us in every way they could. The salespersons were kind and they made sure that they got us the best interest rate possible. They made sure we were happy with what we were getting before and after the sale. Both Chris and terry were right on top of everything and made sure the truck was clean and serviced before we picked it up and that it had gas in it. I will be buying from them again in the future
We were looking to get out of a bad past vehicle purchase. The new Sales Manager (Terry) listened to our complaint and concerns and treated myself and my wife with respect. We were able to trade and drive a vehicle home that we desired to have based on our needs, not dealer initiative! Also, I loved that Terry had a no nonsense approach and being transparent concerning dollars within our purchase. At almost 60 years old, this is the first time that Iβve left a dealership 100% satisfied with a purchase. Iβm very grateful to Terry and his staff! I advise anyone to research online for your next purchase and then go see Terry and his staff before going anywhere else. Youβll save time and money!
Always the best customer service and do a great job on all my families cars
Terry went above and beyond to help me and my mother out of a sticky situation. He was able to take both mine and her old vehicles and trade them for a brand new Jeep Cherokee which I love so much. He was patient while we explained our situation and he was very honest and up front with us from the beginning. 10/10 recommend going to Terry in sales for all your vehicle needs.
Michael was great to work with! He took the time to answer our questions and was very friendly. I would definitely recommend him to friends!
Super helpful, better sales staff then before, didnβt push me into buying, felt comfortable and gave me options. Would recommend if you donβt think you have a chance go for it you may be suprised
I want to thank Brandon Davis for helping us find our car and truck that we love so much! He is amazing at what he does by selling vehicles to people! Brandon keep up the wonderful work that you do to make people happy and fall in love the vehicles. Iβm going to keep sending people up here to get a vehicle from you !
I could not have asked for a better car buying experience. Brandon was awesome. He made everything easy and he explained everything about the truck. He even helped me pair my phone to the truck. I highly recommend you ask for Brandon. The sales manager Mike was a great guy and his wife Nicki was super nice. We talked about alot of things while I was there. I left there feeling like I had new friends.
Needed a smaller car to save on gas for my work commute. Michael listened to want I wanted and what my budget was. He let me test drive a few different ones and got me into just what I needed. Michael was extremely friendly, professional, and helpful! Thank you!
I had a great experience at this place! Laura helped me find exactly what i was looking for and she was super pleasant to be around. She was very professional and was very helpful. Very happy with my purchase and definitely will be back for future references.
I came to Chantz by referral. Michael Cruthird and Brandon Davis were extremely helpful! They put me in a car that will serve me and my children well. They worked a miracle to ensure I had everything that I needed in my vehicle. They guys are AMAZING! Come buy your car here.
Michael in sales was right there to explain everything, from paperwork to how the truck operates. The service was very polite to both of us especially Karen. I would recommend chantzscott to my friends
Reed was very knowledgeable,he is a good asset to chantz scott.no pressure in buying our car.hope to deal with reed again.thanks Reed
These folks are wonderful. Ive been taking my car for oil changes for about a year. No appointment has been needed. The guys in the service department are always good to me and will answer questions. Thanks a bunch!
After a week of dead ends trying to find a new vehicle and getting approved for it I finally got in touch with Laura! She got me financed when no one else would. Chris Carter, my salesman was wonderful! He took the time to explain everything about my new vehicle and then some! I will definitely be back when itβs time to buy another vehicle!
I just wanted to add that my experience with Laura was too notch!! She answered all of my questions with detailed answers and made me feel confident and comfortable the entire time of my purchase. Thank you Laura for doing your job with enthusiasm and kindness! You rock! If you need a new car, go see Laura!
I highly recommend Brandon for any of your car needs. He was honest and very helpful and made sure to check off everything needed in a car for our family.
Brandon Davis made our car buying experience fantastic! He and the Chantz Scott family could not have been any better, explained every detail, answered every question and concern and went above and beyond what a car buying experience should be, which was almost effortless on our part. We were in and out from pulling up, picking out the vehicle, test driving, paperwork done in less than 2 hours. If you find the need for a vehicle new or used definitely go see Brandon & the Chantz Scott family, they are truly amazing!!
The dealership is great to work with. Laura the internet manager was attentive and professional. The management staff is awesome too. Iβm definitely buying my next few cars from them!! Best experience in years!!!
This is absolutely the worst dealership I have ever come in contact with. We were lied to during the sales portion of our experience. After the purchase every time I called to find out about my new license plate I was told someone would call me back, but no one ever did. I just had to keep calling until someone would give me a straight answer. After that I had some questions regarding the extended warranty that I had purchased. Each time I called again I was told someone would return my call, but no one did. I tried emailing and never got a response. I chatted with someone from the dealership and was told that a specialist would get back with me, but never did. I tried the text option and each time was told someone would text back shortly, but never did. I have given up as of today getting any information from these folks. It is terrible to treat a customer that purchased a 45000 dollar vehicle this way. Please do not use this dealer. They do not deserve the business.
Chris Carter is a very pleasant and knowledgeable salesperson. I appreciate that he takes the time to listen and discuss what I want in a vehicle. I havent purchased a car yet, but I will certainly give Chris my business.
Highly recommend doing business with this dealership. I worked directly with Nikki and the attention to detail and help she provided in my purchase made this the best experience Ive ever had purchasing a vehicle. Im not local to the dealership and Nikki stayed after hours to meet me to complete my purchase to accommodate my schedule. I will do business with them again!
I went by just kicking tires. Spoke with Brandon Davis and Michael Cruthird there. These guys were great. They were able to answer all my questions. Point me in the right direction. And put me where I wanted to be for my new truck. Go see these guys.
Michael was very nice and helpful. He made the process of finding a truck and paperwork really easy. Also, they have a great taste of music inside.
Awesome experience! Heith Franklin is the person that sold us the vehicle. Very honest and flexible. Hilarious as well. Iβm so happy with my purchase. 10 outta 10 recommend him for your next vehicle purchase.
Chantz Scott is the only dealer I will ever purchase my vehicles from. Honest. Straight forward and will give you the best deal anywhere!
Over all they are extremely helpful i baught a part in the parts department. They didnt over change me and went above and beyond to help me!
Mike the salesman was fantastic. However the paperwork side of the deal takes far too long. Waited almost 2 hours to get into the finance person.
Brandon Davis got us in a newer safer cheaper car for my brothers family. Really helpful in every aspect. Definitely deserves employee of the year.
Super friendly and very informative. 10 out of 10, Brandon was really nice and commutative and really helped me to understand everything
Had a very good experience with Micheal today at Chantz Scott Crysler/Dodge in Greeneville today. Micheal was very friendly, helpful and very professional. He listened to what our needs were and went above and beyond our expectations. Thank you Micheal for a job well done!!!!
I just want to say thank you very much Brandon and Reid for a job well done and your courtesy you all showed us today you guys are bomb
I really had tremendous experience today at ChazScott auto dealership!!! I really want to give a special shout-out to Brandon Davis for everything he did for me!!!! Very standup guy; so go check him out!!!
Wonderful people to deal with our salesman Brandon Davis and Carl (big boss ) helped us out tremdously thanks to both of you ! Restores alot of faith in dealerships to me .
Michael was great very helpful answered all the questions we needed
So happy I came here! I love my Jeep Renegade and Gordon was great! He made everything so easy and stress-free.
When I go to get yet another car I will most definitely be coming back to Chantz Scott and seeing Heith Franklin. He was honest and up front and made sure I got in to a good reliable car thatβs going to be safe for me and my daughter. Thank you so much for helping me out today and getting me into a new car!
I received prompt, efficient and professional service.
We flew in from Denver CO and were greeted by Heith who went above and beyond to make a great deal for us while we were in town. We were beyond pleased with the service and the ease of the deal. Great service with a fantastic salesman
I recommend Heith Franklin as a great salesman. Sold me my first Chevy truck he has done an awesome job. Friendly and caring
Chris Carter was great! He was super nice, very helpful, and not pushy at all. He made a stressful time a little less stressful.
Heath Franklin took great care of us. Helpful and professional. Would recommend to anybody. We were a first time buyer and will definitely go back and see him in the future.
We had a really good experience at chants Scott everyone was helpful and they done what we needed to get the deal done thanks to Brandon and mike thanks for the help they took the time to earn the business.
Customer Service Was Great. I Worked With Gordon And He Was Great. I Recommend.
Excellent service provide by Teri and reed and whole team is on back of Teri.
Awesome place, Laura Breault is really nice and has a great attitude. Would definitely go back!!
I couldnβt be more thankful for my experience with Chantz Scott and Terry when purchasing my new Jeep. They made the buying process smooth and effortless. Thank you again!
When we arrived on the lot, I was already frustrated because of the last deal with Chantz Scott. We were approached by Mr Terry Setzer. With my frustration, Iβm ashamed to say that he couldnβt get a word in due to my ranting. I look back now and Iβm not proud. This gentleman proceeded to listen to me and my experience with the last deal. When he had a chance to speak, he informed me he had only been there three days and all he could say was he was sorry for the bad experience and how could he make it better. Yeah, by then Iβm feeling about two foot tall. Not only did this gentleman get his sales staff on what we wanted in this new deal but he stayed on what was happening throughout the finance, signing paperwork and leaving satisfied. Our questions were answered honestly and the deal was even better than we could have ever imagined. Also, hats off to our salesman-Gordon. He also tolerated us lol. Above all, this dealership is trying to fix whatβs been broken in the past. They would like to do away with all the negativity involving their dealership. I will definitely recommend them to others and if we purchase another vehicle, it will be with Chantz Scott!!Great Job!!!Donna GreeneSatisfied Cutomer!!
Steve did an oil change and rotated my tires very very pleaseMike has been really great helping me to get a newer jeep, very please with him.
Very friendly. Micheal was very professional and very very helpful. 10/10 would recommend!
Terry did a great job while we were there.. so nice.
Friendly staff and great deal. There were a big help to help get my dad in a car
This was the best buying experience Iβve ever had. Working with Terry Setzer was an absolute pleasure! He was so patient and listened to all of the things I wanted and the things I didnβt want. He never made me feel pressured. Terry made sure to answer all of my questions....he knows the car business inside and out. I would 100% recommend Terry and Chantz Scott CJD to anyone looking for a new ride!
Brandon did a wonderful job getting us in the car we wanted with the right payments for us
I called another dealer before them and they never got back to me. This Dealership answers the phone every time.
Great job well done thanks
I stopped in and talked to a young man about purchasing a vehicle. He was pleasant enough but after telling him i wasnt ready to have my info run through because i wanted to wait until i felt confident about the vehicle i wanted to buy and how much i wanted to have my monthly payments to be, i was pretty much shown to the door after he had to talk to his manager. Too bad he didnt ask how much i had to put down! It worked out for the best, because down the street i received the absolute best deal that i could have ever asked for!
The team at Chantz Scott CDJR is great; especially Heith Franklin, our sales rep. I live in Delaware and my daughter dragged me all the way down here to TN to purchase a unique color SUV. Heith is very knowledgeable about the products they offer. He is courteous and funny as heck. In fact, he may moonlight as a comedian in his spare time. If your looking for a no pressure, patient team to work with you wonβt be disappointed. Thanks for everything!
GREAT work yall restored my faith in car dealerships thanks a million
Very good service and very friendly people.
Michael was friendly, he was not pushy, he listen to my concerns and fit me into a vehicle that was right for me. Thank you Michael, great job.
Went to another dealership and put $1000down deposit and they sold it out from under me. Heath is the best and most honest salesman I have ever met. And I would never ever even consider buying from anyone else again.
I had made a big mistake by writing that this dealership was the worse I had ever been to. So I apologize sincerely.
My backup camera on my vehicle stopped working. We went to the service and parts area. Got seen right away. Informed it was under manufacturers warranty, got a service ticket and only waited for 20 minutes to check it out.. they went ahead and ordered a new radio. And would call when it arrived.. fast and efficient service... thank you service dept.
I wont let anyone else service my vehicle. They are my go to for Jeep dealership and service.
Had a great experience thank you Mike Cruthird and Brandon Davis for all your help
I went to the dealership to check out a Durango I saw on the website and to see whar sort of deal I could get on my current vehicle. Gordon, the salesman, was very helpful wtih taking care of me. He was very knowledgeable about the car I was looking at and showed me all the features of the vehicle.Long story short, by the end of the night I ended up trading both of my vehicles for the original Durango I was looking at and a Journey.I highly recommend the dealership and make sure to ask for Gordon. Tell him Ron sent you.
Excellent place to purchase a vehicle! Great people! Great service!
Fast. friendly and the price is right.
I was unhappy with what a previous purchase at a different dealership. Spoke with Heith Franklin at Chants Scott explained my situation to him. Heith knew you exactly what was going to be a good fit for me and my family. I now have something I will enjoy on family trips. He was very friendly and easy to work with. I would refer anyone looking for a car to go see Heith at Chantz Scott.
Heath Franklin was an honest and straightforward guy. I had a wonderful experience and appreciate all of his help. Heβs the best!!!!
Heith Franklin did an amazing job helping me get into a 2018 Nissan Altima he was very persistent and helpful Im extremely satisfied with my purchase