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Roberts Furniture and Mattress Gallery
221 W Summer St, Greeneville, TN 37743, United States
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Roberts Furniture and Mattress Gallery
Comments
Wa
Review β„–1

First time here,... looking for a mattress.I forget the ladys name, but she was super helpful and kind, without being pushy. Great to deal with a family owned business. Will definitely be back!! πŸ‘ŒπŸΌ

Ro
Review β„–2

We have bought several pieces from Roberts Furniture and had an excellent experience. Great customer service and wonderful selection!

Gi
Review β„–3

They have a big selection to choose from. We bought a new mattress and box springs. S & Foster something was the name. Very nicely made. Lady that helped us with very sweet. THANKS

Ab
Review β„–4

Great selection of furniture and mattresses! Great prices, plus financing available!

Je
Review β„–5

Found the dining room set we liked at a good price and free delivery. Friendly staff

Jo
Review β„–6

Bought a recliner from Thomas today and it was the easiest furniture purchase Ive ever made. I called to see if the had what I wanted, he called me back 5 minutes later saying he did in fact have it in stock. He was willing to text me a picture of it, and after seeing it I told him I was on my way, and to please wrap it in plastic for me (It was lightly raining today). He did exactly as I asked of him. So I walked in, paid and was out the door. Everyone was extremely pleasant and easy to talk to. I could not be more pleased with them and they will continue to get as much business as I can push their way in the future. Thanks again Thomas, you really saved the day for me today!

Ja
Review β„–7

Good HELPFUL people working there

Gr
Review β„–8

Today we stopped in at Roberts Furniture to look for a few pieces of furniture for our new home. The first time we were there was about 1 1/2 years ago looking for a kitchen table (which we bought). Our salesman a year n a half ago was Jim, a great guy and he was very personable and went way out of his way to make our visit to the furniture store the greatest. (We moved down here from Illinois and basically knew nobody or the area.) Remembering the service experience from back then we thought we would give them another try. Today we worked with a awesome lady by the name of Dixie. Not only did we end up buying furniture for 3 rooms in our new house but I really do think we made another friend. She is the best of the best. I would give her 5 stars and Roberts Furniture 5 stars. After we get our basement finished we will diffently be going back for more furniture. Truefully Jim (the owner) and his staff are the best all around. ❀

Ch
Review β„–9

Excellent selection if furniture and mattresses. Very friendly and helpful. Clean, organized and inviting showroom. Highly recommend this place.

Al
Review β„–10

My husband and I bought a new bed with Robert’s furniture. Dixie help me pick out the perfect bed, and at a much better price than I had originally planned on spending. They were able to hold the bed until we were ready for it to be moved, with no fuss. I called when I was ready for delivery. They were able to schedule delivery the next day. The gentleman who delivered the bed, were also absolutely wonderful! They were very careful coming up the new driveway, and not tear it up. They were very respectful to not track mud and dirt through my house. Placed the bed in the designated room. Took all the trash and moving stuff with them.

Ri
Review β„–11

I wanted to thank the staff at Roberts Furniture for my beautiful new couch. Dixie was wonderful with helping me in the selection of best couch design and fabrics. I highly recommend her to others. Roberts has a great team and will return to them again. Debbie Knickerbocker

Da
Review β„–12

We have been looking for a particular piece of furniture at several stores. No one even comes close to the friendly, honest, knowledgable service we received from Shandy today!! Excellent!!

Ri
Review β„–13

Feel like I got a good deal and good quality furniture I will be back

Me
Review β„–14

I have been doing business with Roberts since 2004 and Jim as well as all of the associates work very hard at helping people who are on a budget. I have bout several homes full of furniture and they always make it happen. Wonderful people to deal with.

Ro
Review β„–15

Went there yesterday, had the best shopping experiences. Didnt get the ladies name that helped us, but she was a great help.

Jo
Review β„–16

Super helpful and friendly people, we bought several items and will definitely return for other furniture needs in the future. Super thrilled with the quality and real wood furniture

El
Review β„–17

We were greeted by Dixie, a very charming sales woman. We knew what we wanted because I had visited their website earlier in the day. In addition, we knew what price point we could afford. We all chatted for a bit, and we learned that Roberts was a family owned and operated company. I happen to like the Ashley line of furniture and that is what we were looking for. I commend Dixie on her honesty, her commitment to making your buying experience easy, and her personal touch. We will definitely go to Roberts first from now on before venturing to Johnson city.

Do
Review β„–18

Good selection way to high priced tho

Ke
Review β„–19

No waited on me and I had cash

Da
Review β„–20

Great place to buy furniture! Everyone that I have dealt with there is friendly and knowledgeable. Definitely be back

Ju
Review β„–21

Sometimes they are snobby....not very helpful

Na
Review β„–22

I am moving to VA in October from Mass. My husband and I have decided that the New England winters are becoming too much for us to handle. We purchased a condo in Williamsburg, which is much smaller than our current property. We are pleased to find a reasonably priced store, like Roberts Furniture. We decided to leave many large furniture pieces behind and invest in some modern pieces. Im sure that we will be on a first name basis by Fall when we finally move into our lovely, new condo.

Te
Review β„–23

Great people to deal with. They were very helpful. We have bought from them before very satisfied with quality and service.

Je
Review β„–24

Wonderful! The staff was so helpful. We were looking for a recliner for my 88 year old mother. I think the staff carried up every chair in the store for her to sit in until she found the right one.

Li
Review β„–25

Great selection and great sales! The sales associates 😍 are super nice and helpful!

Pe
Review β„–26

Wonderful! My husband and I have gone a couple times and got the same sales lady. She remembered us and what it was we were wanting. Super nice and professional! Every employee we passed said hello/how ya doin. Definitely recommend

An
Review β„–27

Friendly service, beautiful products, same day delivery.

Pe
Review β„–28

I have personally been shopping here for many years and always receive great customer service and furnishings are always top of the line! Highly recommend this local business!!

As
Review β„–29

Nice clean place with good quality furniture

Ja
Review β„–30

Steve is awesome! Will be buying off him in the future.

Da
Review β„–31

We come back monthly, GREAT staff from owners to sales, to delivery!, great selection and specials

ma
Review β„–32

I have bought stuff there and worked there .They are a nice bunch of people.

Vi
Review β„–33

Great place

La
Review β„–34

We prefer Roberts for our furniture. No doubt.

Li
Review β„–35

Prices are high but a good selection

Li
Review β„–36

Nice place. All sorts of furniture, bedroom, living room plus odds and ends. Alot to look at and the prices are responsible. Alot of recliners on sale and now you can get 100.00 off some on the floor like Lazy boy. Will go back when I need something else. Look them up and stop by. You might like it

Le
Review β„–37

Huge store with two floors of display/inventory. Customer service was fantastic. Tom the manager was great.

Gl
Review β„–38

Great deals on nice furniture..nice little mom and pops..nice people too

Ma
Review β„–39

They are to high on the furniture in the past furniture was poor quality

Pa
Review β„–40

Always friendly service & competitive prices.

Ro
Review β„–41

Awesome service and good selection too!

Jo
Review β„–42

Great customer service. Bought my son a toddler camo recliner for Christmas from here.

Vi
Review β„–43

Dont have anything i like

J.
Review β„–44

The folks were helpful and courteous as they helped us select the furniture we wanted. Its being delivered tomorrow.

Sc
Review β„–45

They were friendly and have great customer service!

CR
Review β„–46

Good selection..good folks

Sh
Review β„–47

Very poor QUALITY furniture paid $2400.00 for a loveseat, couch, a recliner chair lumber support did not hold up only had 3 years. Also bought a Jamison mattress and boxspring had a 10yr warranty within 6 years it had a 2 inch sage in it. They only replace the mattress with a different brand and not the box spring which made it even worse. It also void the rest if the warrenty. Went in there and complain about it and they said it not there problem and wouldnt fix it. Paid about 1000.00 for the bed. Jim Cutshall dont stand behind his product and if you have problems with it your just screwed. Dont recommend buying anything from them. I suggest Grand Furniture or zaks or even Ashley Furniture. Roberts furniture is not the place to go believe me from experience dont buy anything from them.

Ke
Review β„–48

Good prices nice friendly staff

Je
Review β„–49

Nice and friendly people. I will be going back.

An
Review β„–50

Great prices and quality products. Friendly customer service

Ja
Review β„–51

Great place with great people and best of all great quality products.

Pa
Review β„–52

They are very friendly they help you pick furniture out and I would highly recommend them to my friends

Do
Review β„–53

Furniture just a little too high

Ki
Review β„–54

Great customer service, good prices, good selection

Ch
Review β„–55

Have a open mind,and come on down

Xx
Review β„–56

Fabulous ad always!

Sh
Review β„–57

Great place, beautiful furniture.

Je
Review β„–58

Great service and selection!

Do
Review β„–59

I love this place

mi
Review β„–60

Can be a little pricey on some of there furniture

La
Review β„–61

Cool place to shop

Do
Review β„–62

They have a very friendly staff here. We went to look at sectional sofas and they matched the online price we found.

Ja
Review β„–63

Good reliable furniture

st
Review β„–64

Very nice selection

To
Review β„–65

Good service

Al
Review β„–66

Awesome

Ly
Review β„–67

Great prices and selections

Kr
Review β„–68

Great

Bo
Review β„–69

Never been

Is
Review β„–70

This.pajina.es.vien.divert.is.a.of.the.that.has.gogle.excellent.

Information
8 Photos
70 Comments
4.5 Rating
  • Address:221 W Summer St, Greeneville, TN 37743, United States
  • Site:http://robertsfurnitureonline.com/
  • Phone:+1 423-639-8166
Categories
  • Mattress store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:12–4PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
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