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Casablanca Auto Sales & Service Center, Inc.
2001 W Vandalia Rd, Greensboro, NC 27407, United States
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Casablanca Auto Sales & Service Center, Inc.
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Ka
Review №1

Totally trustworthy professionals! We have relied on Casablanca several times over the last ten years and they have really come through. Kudos to this business!

Ca
Review №2

Casablanca Auto Sales fixed the dent in my Honda and I was exceptionally pleased with the result. Not only was the work done quickly and efficiently the people whom I encountered were friendly, knowledgable and HONEST. I have been going to Casablanca for over 10 years. I helped my daughter buy her first car there and Zahid ( the owner) not only gave us a great deal but also let us take it to my mechanic to check it out before the sale.I recommend you check them out for sales and service!!!!!

Je
Review №3

Casablanca had exactly what we needed. They weren’t pushy and were honest about what they had available. Very easy to talk too and worked with us on the payments.

do
Review №4

Went here today for a state inspection, they finished quickly and made sure everything was working and present. I was also referred that they do things on cars I planned on doing in the future! Great staff will definitely come there again.

WI
Review №5

I have purchased roughly 7 vehicles from Casablanca. Donated 3 to disabled vets with NO issues.This is the first time unfortunately do to my check being cut drastically and a home purchased same time as car I was NOT able to make my full payments. Casablanca worked with me during this covid crisis but in the end had to choose between home or car. I informed Zahid I could not make payments or see me making future payments and needed to do a voluntary repossession. Was thankful Casablanca could get car and was glad to return something I couldnt afford at this time. Casablanca did say I could still purchase in future which I was glad there was no hard feelings on either party.Thanks Casablanca for being understanding in this time of crisis.Missy

Mi
Review №6

Came for a state inspection. Super fast, and had a great conversation with the owner about imports while I waited. Would highly recommend!

jo
Review №7

Great place. Owners and workers are all very helpful and even showed me how to do a few things on my own at home! Definitely recommend to a friend

Ca
Review №8

I bought my Honda in 2012 and still in 2021 it still hasn’t had any problems . Even with 300,000 miles on it !!! I highly recommend this place to anyone .

Za
Review №9

My family has been dealing with Casablanca Auto Sales for over 10yrs, they have always been helpful and straight forward, I am shocked to see some of these reviews because they been nothing but wonderful and respectful to me and my family, we have bought cars and gotten repair work done from them they have always been honest and went the extra mile to earn our business, give them a shot for sure.

Ka
Review №10

I love the way they treated me and my daughter and they make you feel welcomed... And I love my car and the price...I will keep coming back for now on... thanks guys

Te
Review №11

I been in the Greensboro area for 3 years now and I been dealing with them since back then great service good customer service and now they are new people there very unprofessional I stop there the other day to for air o ask was he close he said no 9 minutes to go so I ask how much for air he had the nerve to say 10 dollars and I come here to get my car service and put my kids on to them but I will say this that 10 dollar air just lost you a customer I will not be dedicated to no business that’s not dedicated to their customers

Sh
Review №12

This place is TRASH, they sell vehicles that have been patched up, have multiple accidents, the integrity of the frame on most of their vehicles are crushed and the safety is no longer there so next time a family gets into an accident Zaid only cares about making as much money as he can from you, your safety doesn’t not matter to him. Request a carfax/autocheck but if you can AVOID spending your money here you will never make a worst decision.

Ca
Review №13

The best car buying experience I have ever had....Alex really knows his stuff...I highly recommend using them for your next purchase...we bought a 2002 Toyota sequoia

Ma
Review №14

I usually dont leave reviews but Wow... hands down the easiest vehicle transaction of my life... absolutely painless. Owner was outstanding...very knowledgeable, straight forward and very helpful. My experience was way better than anticipated. Super impressed!

Di
Review №15

This is the best place for ME AND MY FAMILY, WE HAVE TRUSTED THEM FOR OVER A DECADE, theyve never let us down. We have bought cars from them and they take care of all our service work too. Give them a shot and you will switch for sure. Thanks Casablanca Team.

Ma
Review №16

Nothing but great things to say about Casa Blanca Auto Sales. I bought my first car all on my own from them while I was in college. They were very helpful and were very transparent and knowledgeable about the cars they had to offer. They were very honest about what I was or wasn’t getting. I still use them to this day for all of my oil change or inspection needs because of the quality of their work and customer service.

Da
Review №17

MONEY HUNGRY. HOW ARE YOU ASKING $1800 DOWN AND $350 CAR PAYMENTS FOR 17 MONTHS AND THE CAR IS ONLY LISTED AT $5000 ! AND A $300 AF ! MAKE IT MAKE SENSE ! THATS NEARLY $3000 MORE THAN WHAT THEYRE ACTUALLY ASKING FOR I UNDERSTAND FEES AND OTHER STUFF BUT DAMN !

Pa
Review №18

I needed to buy a vehicle immediately because my current vehicle died and I travel for work. I was hoping to make a quick transaction because I had a long trip ahead that day. I knew what I wanted and had the cash to pay in full and these people were still rude, unhelpful and refused service because my ID had expired even though it was on the way and I had paperwork to prove it. I’m glad they gave me a hard time because I found a car lot who understood customer service.

Ma
Review №19

I bought my first car from Casablanca. A 98 Honda which is still alive and well today! I have always had my maintenance completed there as well. Always been efficient and affordable. Now that Ive upgraded to a 2012 Honda I am still returning to Casablanca for maintenance and plan to continue that tradition! Thanks for everything!

Jo
Review №20

As I read over these reviews, I am in complete shock! I have delt with Casablanca autos Sales for about 8yrs now! They have taken great care of not only myself but first cars for my kids and helped tremendously with my friends getting into cars that needed one! I have nothing negative to say about them as I have seen first hand how they treat, and work with buyers and some buyers that dont like to pay on time but they keep giving chance!Truth is any used car dealership you might have some issues with the car. Nobody knows who the owner(s) was before and if they took care of it properly. Your not buying a brand new car at $20,000 + so expect some possible issues if any but also know they have a shop on site and will help you fix the car so you have reliable transportation! Not to mention if you dont make your payment and dont stay in contact with them, yes your car will be repo! Its business not a freebie to do whatever! Also lets not forget, when you test drive the car, take it to a mechanic and let them over see it!These reviews are crazy! Get it together and look at yourself, this place is awesome! People are great that work here (especially the owner) but to this day I still will recommend whomever that needs a car and is in a budget, or quick buy, or even looking for a back up car, to go here! He still has my business till this day and I have 3 more kids about to start driving in a couple of years and this is the place I will be at to shop once again!

Vi
Review №21

Cars are usually wrecked then quickly fixed to hide issues. Def would not recommend getting in a loan for something that will break down on you.

Te
Review №22

They are awesome! Fixed my car in about 7 business days. Looks good rides good

So
Review №23

I have been with them for over 2 years now. I have never had a problem that they cant fix or help me with. If you need a good car or get your car fixed this would be the place to. They try to take good care of there customers.

Ry
Review №24

When buying a new car you deal with lots of different unnecessary things. But with the help of Casa Blanca they make anything possible. They are very friendly and will work with you no matter what!! I will always recommend Casa Blanca to anyone who is looking to lease or buy a car!!!

L
Review №25

I love this place, they always take care of my cars and Ive been coming to them for over 10 years now. Keep up the good work!

ku
Review №26

I highly recommend Zaid and Casablanca Auto. Every question was answered and each request met with no hesitation or prevarication. I was given some options with no pressure for up sale. He went the extra mile to take the vehicle to my mechanic to inspect before the sale and even picked me up so I could drive my new vehicle home. Fabulous customer service! If you want someone who is truthful and has an excellent knowledge of cars I recommend Zahid and his crew at Casablanca Auto.

Ka
Review №27

If I could give this place a negative rating I would! I have personal knowledge of this place! Please do not waste your time and money, not only are the cars they sell trash but the service is horrible! At first when I started dealing with them three years ago, they had my trust, they were honest and took care of not only my car but my best interest, recently THIS YEAR, three of their workers no longer work and I kid you not I have ran into all of them via a grocery store or other location and were informed this location doesn’t treat people with respect, care, nor do they accept ownership or responsibility for what they do. You think you’re buying new parts and they put old parts on your car. A worker told me this! Unbelievable right? Can’t be wrong because I have taken my car back to them for the SAME problem now THREE TIMES!! They refused to warranty my issue bc I didn’t have a receipt when they kept my receipt from the second time I took my car in. I wish the same man worked there I am certain he would’ve fixed my car! I took my car in because he told me to bring the car in so he could see after I told him another mechanic looked at it and told me what was wrong, he waited until I dropped the car off to tell me he wouldn’t be able to get to it for two weeks!! Two weeks!! After the car was there for a week he told me I needed to come get the non-working car and bring back the non working car once they can work on it smh I even reached out to the BBB and these people lied and told them they have been trying to reach me to fix my car, lies!! All lies!! So when I contacted them, he’s going to tell me I have to pay for the part all over again plus labor or (get this) take it to another shop, get them to remove the part (which of course I have to pay for) and then bring the car back to them to put the part on and still pay for labor. Ok mind you, this isn’t a minor part, nor is it cheap. If I were to get another shop to remove the part, how do you propose I then DRIVE the car to your shop?? No answer! He just stated, “those are your options”. Listen, do not go here ok! I’m telling you, the new guy they have is terrible.

Mi
Review №28

Customer service means everything to me. With that being said let me give you a little bit of background.I came to Casablanca Auto Sales in love with a cute black Toyota Camry Solara. They wanted $1,500 down but I can only do $1,000 at the time. They said no they cant do 1000 down because they already cut the down price far enough. Thats no biggie, I just get what I can afford at that time.Two weeks later I come in to make an early payment on the vehicle I purchased and the very same Toyota Solara that I ask for for $1,000 down its now on the lot for $1,000 down. He changed the price two days after I came in.I came in to ask him about that or to tell him how displeased I was at that (well not really, it didnt ruin my day but I had to tell him how dirty that was) and his response? Well its just business. Just business.To be fair to them I dont have any problems with the car as of yet as the vehicle is still new to me. However if you are anything like me customer service means a lot. I would rather pay more to deal with genuinely nice people than pay less to deal with rude calculated people.I do intend to pay off the vehicle I purchased, but I dont think I will be coming back to purchase from them another vehicle. Im not going to do business with you if youre rude like that. So as far as Im concerned I have no more niceties to share with them.After all its just business.

Ja
Review №29

I would not recommend this place. I’ve put more money into the car I purchased, than the car is worth. I fell in love with an 08 Altima and made the purchase. The day I purchased it, the tire light came on and the check engine light came on RIGHT after leaving Casablanca. I got it checked out and was told the catalytic converter and the tire pressure sensor was bad. I got both fixed. Not long after, I took it to the Nissan dealership where they gave me a list of things that needed attention, such as, the control arms, struts and cv axle among other things, and there was no history of any fluids being changed. If that wasn’t enough they also informed me, that the exhaust pipe had been glued in certain areas to try and fix the leaking. I’m very disappointed with Casablanca. My opinion, they rig what they can to make their cars sale.

Qu
Review №30

I’ve been in the market of purchasing a 2nd vehicle for a few months now and just couldn’t decide on where to go. This place was recommended to me by two coworkers and one close friend. One coworker has needed several things repaired since purchasing her car in October, but I figured, it may just be this particular vehicle or thought to be sure to have my mechanic check mine out before purchase. I was still willing to give them a chance. I was on my way to purchase a vehicle before Christmas, cash, when my close friend called to advise how badly she was treated and how rude the staff is (heard this myself) Long story short, she had a car that would be paid off in 3 months... 3 MONTHS, lost her job, found another then admitted to the hospital. Even after attempting to communicate what was going on and when she can be in, there was no response to her calls/voicemails until AFTER repo. When she tried to pay to get the car back, they tell her instead of the amount she had remaining, she had to pay the full price again as it had been put back on the lot for sale. RIDICULOUS!!! First, without notifying her, they put it back up for sale. Secondly, the car has a massive amount of repairs needed now they want someone else to pay for the same car all over again with major issues.I usually don’t let one bad review deter me, however, after hearing how they spoke to her and handled the entire situation, I will definitely not take my business to this place. I believe they did not return calls or try to work out arrangements due to the simple fact that the car was so close to being paid in full and they knew they could just resale it for the same, if not, more than her purchase price.I’ll gladly take my little $6700 somewhere else that treat people with kindness and respect. No matter what there situation is. You never speak to people that way when they thought enough to bless you with their business, especially when they have many other options.TERRIBLE PRACTICE!!!!

Al
Review №31

I thought at first they took more pride in their vehicles whether it was AS-IS or not, but I was wrong I havent received the best service I was promised and I had problem after 2weeks of having my car. I bragged about them so did my mother and grandfather but I have had nothing but unbroken promises. Although they have no problem in reminding me when a payment is due. Basically I am making payments on a car that is not capable of being driven. My car is parked as we speak will not turn over will not budge but they definitely want their payment. I am so disappointed in this business. Money wasnt the issue just figured I would have got the service I was promised than the run around.

Me
Review №32

12 hours after I bought a vehicle from here, the check engine light came on for the catalytic converter, took to a mechanic and it need new wheel bearings, ball joints and had an electrical problem, shouldve never passed inspection. I called an told them and they said its not their problem once it leaves the lot and that if they had to unplug the battery to get it to pass then thats not illegal. A week later go to have my oil change and discover the drive shaft has been removed, which voided my contract so 29 days later, finally getting them to let me return the vehicle but hes keeping $1000 of my down payment, because I had the vehicle a month... when my monthly payment is only suppose to be $250. These people are pathetic and a sorry excuse for a human being. An the one behind the counter seriously needs to brush his teeth, all in my face with absolutely disgusting breath....

Ke
Review №33

They got one star because were very nice and efficient when selling me a 2003 Nissan Sentra. I guess that was because they knew thew were getting rid of a car with a bad head gasket that was temporarily fixed with one of the magic head sealer potions available. The head gasket blew after only 55 miles. Cost me an extra $1100 to fix. Beware!!!!

CU
Review №34

I usually dont even worry about reviews and just wont go back. But here is my story. I purchased a car last year from them an 2006 Lexus is250 paid 3000 down car total was 8000. They tried to sell me the car with no mufflers and bald tires it had lights on the dash lit up they said they couldnt get them off I would have to go to the Lexus dealership. I didnt care I was in love until my dad talked some sense into me. They fixed the muffler and tires. I drove the car for about a month and a check vsc valve would pop on out the blue. And it would sputter going certain speeds which I recorded because i couldnt explain it would rev high like it was stuck in gears. But I still paid my note on time never late its 350 and i always paid 400. Well I lost the job I had and couldnt pay that amount and paid an little less. Got the car all the way to 1200 and got sick and put in the hospital and all my bills was behind. It was either the car or the roof over my head at the time. They told me to bring what I could. So my schedule is im at work when they open and they close when i get off. So we have been communicating through the answering machine. I had been calling for two weeks to see if i could pay over the phone. They never returned my call. So about maybe two and a half weeks ago at about 6am i get a knock on my door. I couldnt walk cause i had hurt my foot. So i yell who is it....and they say we here to repo the lexus im like hold on and got my cane and made it to the door. The people was super nice and asked was it anything i needed out the car and that they would carry it for me because if i wait it will cost me. He brought my things in. I cried and got myself together because the car was already giving me problems like not staying running and the screen went out so i couldnt control the thermostat or anything and the Vsc thing was back up which is in the transmission so I was already stressed. So I call and leave a message like i always do and this time they actually call me back the same day. I was shocked because i been calling to see if i could pay over the phone and not one reply. So when i called back he was rude talking to me any kind of way. Said I have to pay $1200 plus $350 to get it back. Im like lord i need a miracle. So my father calls today and ask to make payments. They tell him i had ten days to get it back. Talking about they mailed a letter which was a lie. Talking about if i want the car i would have to pay the 8000 again smh. I said forget that cause a transmission gone cost me anyway. But remember I paid 8000 and got it down to 1200. They bogus for that and i would never send anyone up there. Like i told my dad u reap what u sow!!!!

St
Review №35

This is a very good place to get a used car or repair.I purchased three cars from here and they all are still on the road and running great!This is the only place I bring my car to be worked on.

Ba
Review №36

Took my Toyota Rav4 to to get an alternator replace ending up costing me right a 1000.00. Somehow my compressor got busted. In my opinion these guy fix 1 thing and mess something else up to keep you coming back. Took it to theToyota dealership to fine out why it stop cooling, should have got them to fix the alternator. Would have saved a few dollar. If this was the only place to get my car fix I would walk.

Ja
Review №37

If I was able to give no stars I would better yet I would give them the scam artist award. I purchased a car less than 24 hours the timing belt goes. When leaving off the lot it begins to shake motor mounts bad take it to a honest mechanic OVER $5000 in repairs for a 6500 car is ridiculous. I am in the mean time trying to find a good lawyer in which I believe I have found one except we need more complaints & people. & I pray that allah will help me in this case. This establishment needs to be shut down! if anyone else is having problems with them please contact the better business bureau.

SK
Review №38

I had opportunity to buy honda accord 2006 from a gentleman name Zahid. Awesome guy and he was really helpful; he understood what I want and gave me what I need. I later found out he was the owner, very impressed with his service and the car he sold me. Thank you Zahid. I sent my cousine and my brother to buy car there as well. I will always recommend this place.

Ci
Review №39

I have NEVER had a problem we have purchased 3 cars from them. EXCELLENT SERVICE AT A GREAT PRICE!there wasnt a problem they couldnt fix... I SAY CHECK THEM OUT IF YOURE IN THE MARKET FOR A GREAT CAR AT A GREAT PRICEand they do their own financing

Jo
Review №40

Still ongoing issues with the 2000 Pontiac Grand Prix that has been sitting for at least 3 years..I have the up most Respect for All of these guys at Casablanca Auto who I Trust Whole-Heartedly with car.. John Rush....

El
Review №41

PHENOMENAL! I recently bought a 2013 Nissan Altima from them and I couldnt be happier! The car runs very well and has given me no troubles at all! They were willing to negotiate with me and give me a great deal! They made sure that I had a superb experience, documentation was easy, quick, and at all times professional. My family and I have purchased many many cars...those of which include: A Suburban, Dodge Charger, Tiburon, 2006 Nissan Altima and now a 2013 Altima from them and they all have been great, durable cars that we continue to use and have given us no major issues at all! We also have trusted them for many years with our auto repairs and they have been able to provide top notch service within a great price range! We have never been dissatisfied! Customer service is amazing and they definitely help you with anything they can! Zahid, Frank, Jr and even the mechanic are friendly, knowledgeable, polite and are always willing to help out and answer any questions! Prices are reasonable and services are done properly! I will continue to make them my go to shop for any auto repairs or to buy more cars!!!! You guys are awesome ! A MUST GO TO if youre looking for the best deals on cars and repairs!!! DEFINITELY RECOMMEND!

Se
Review №42

I bought my first car from Casablanca Auto Sales, I was looking for a manual speed and very inexpensive vehicle with my limited budget back in 2012. I was given a recommendation from a family member to check out casablanca and luckily they had exactly what I was looking for. Owner Zahid was friendly and he seemed to help me out instead of trying to upsell another type of vehicles that was little over my budget. Even though they are selling their vehicles with buy here pay here method I wanted to pay it all which worked on my favor. The cheap car just became cheaper by paying it up front entirely. He was very informative and he told me that the vehicles are being sold AS IS which is what is expected from used car sales especially if you are buying it for cheaper comparing to other dealerships or sales centers. My vehicle was 5 speed 1997 Honda civic dx it even had brand new paint job with a great silver color. I drove the vehicle until 2014 November and wanted to buy a newer car after my economy has gotten better. During the two years that I owned the car all I spent was to gas and oil in every other 3 months, also I changed the air filter once. I gave the Civic to my brother in law with a very symbolic charge instead of trying to sell it to someone else since he wanted to learn how to drive a manual speed vehicle. Today my brother in law still owns it and visits to casablanca whenever it needs oil change or maintenance for the vehicle.I am truly thankful that a car from casablanca helped me make it through in the days when my economy wasnt allowing me to purchase a newer or more expensive car. I got every dime and cents worth of the vehicle. Today I am luckily driving a better vehicle but God forbids if my economy gets worse I wouldnt hesitate to visit casablanca once again. Thanks to Zahid for understanding my situation back in the days! Keep up good work Casablanca!

Fa
Review №43

THEY CAN HANDLE ALL YOUR VEHICLE NEEDS, HIGHLY RECOMMENDED.

Zo
Review №44

The Ups about this place : The cars are priced for a really good deal, if you choose to finance they have a goal of no longer than 1year to pay off. They Let you test drive and even bring it to a mechanic of your choice.The Downs about this place: I test drove a car and thought it was great. I was terribly wrong! I took the car to my long time mechanic. He drove the hell out of it and what did you know the check engine light came on ! BE AWARE! Test Drive The Vechile Atleast 30m-40m To See IF The Engine Light Comes On.The Engine Light On The Car I Wanted To Buy Was Erased !!! Im Glad I Drove IT That Many Miles For It Came Back On!The Engine Reading That The Head Gasket Was Blown! My Mechanic Adivised Me To Take The Car Back And Run!!!!

Al
Review №45

Excellent customer service! Best in town

St
Review №46

I love this place. When ever I need oil changes, inspections or car repairs this is the place I go.

Mr
Review №47

Good staff. Great prices!!

le
Review №48

Very nice people should bring your car here

Ph
Review №49

The cars ive bought are reliable and the staff is great

Em
Review №50

Good knowledge of foreign high sedans and vehicles

Lo
Review №51

The manager is very nice

Th
Review №52

Quick and honest small shop!

Ja
Review №53

Great. Very professional and affordable

Sa
Review №54

So glad I read reviews. This place seems horrific. Bad cars n service. Going elsewhere tomorrow.

Ro
Review №55

The worst store ever

Ka
Review №56

Great service

Le
Review №57

Great spot

Ki
Review №58

Awful place

Information
41 Photos
58 Comments
3.6 Rating
  • Address:2001 W Vandalia Rd, Greensboro, NC 27407, United States
  • Site:http://casusedcars.com/
  • Phone:+1 336-315-1300
Categories
  • Auto body shop
  • Used car dealer
  • Auto glass shop
  • Auto repair shop
  • Mechanic
  • Muffler shop
  • Notary public
  • Smog inspection station
  • Tire shop
  • Towing service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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