Ca
Cardinal Tire & Automotive
5595 Garden Village Way, Greensboro, NC 27410, United States
Comments
Tr
Review №1

I took my van here, because the a/c wasn’t working. They performed their a/c service that costs around $80. When picking up my van I was told that they performed the service, but that my van still did not have any cool air due to a leak, even though they refilled the Freon. I was then told that I would need $1800 worth of repairs to fix it. I wasn’t thrilled with this, but thought “oh well, it is what it is” and I will try to save up to get that fixed. A month later after continuing to have not one drop of cool air, my dad adds some Freon to my van (just to see). I told him the mechanic already told me I have to do the repair before it will work at all!!! My dad feels inside and it starts blowing cold air!!!!! Today is the next day, I still have cold air blowing!!! Apparently no Freon was added to my vehicle when I paid for it!!! I went back today, extremely angry, and explained what had happened. I felt like they had taken advantage of me. I wouldn’t know if they really put the Freon in or not right??? I think it was the owner that I spoke to today and he told me that if they put in Freon and there is a leak then they will take it back out, because it’s against the law to let those fumes leak. Then he also told me that when there is a leak they will call the customer to see if they want to leave it in the car or not. So I don’t know if they were supposed to ask me or not, but no one asked me anything!!! Actually they told me that they put it in and it didn’t make a difference, that adding Freon will not give me cool air!!! They didn’t say “we put it in and noticed the leak so we drained it out”. They told me they performed the service and added Freon!! I read the reviews that say it’s a good place with honest people, but after what I experienced, this is a level of shady I haven’t had the pleasure of experiencing yet. The owner did refund my money, which I appreciate since they lied about the service they told me they performed. So if you want a place that actually does what they say then I would check around. I thought I finally found a good honest mechanic from the other google reviews. According to the owner I’m the only one they’ve ever done this to, I think I’m just the only one that caught them. I honestly think he doesn’t know his employees as well as maybe he thinks. Maybe his technicians are trying to get a raise, I really don’t know. I’m not sure why the technician decided to lie about putting the Freon in, but that definitely made this business look like it’s trying to swindle people into repairs and made me and my children do a lot of unnecessary sweating!!! I feel like I was treated like I know nothing about cars, so how would I know right? I would definitely steer clear of this place, unless you know about cars and can verify that they complete whatever service you pay for.

Ka
Review №2

Last week I was over at Pine Ball Brick getting materials when I noticed my back tire was flat. A worker there sent me over to this place to ask for someone to help put air into my tire. Ray, John, and Brad immediately helped me. They noticed my tire was leaking in several places. They all stopped what they were doing to make sure my truck would be safe to get back on the road. I don’t know what I would have done without these Men! Thank you! Great service and super nice.

Re
Review №3

This is the best shop in town. I originally picked these guys for convenience because they were so close to where I live, but now theyve got me as a customer for life. Ill always come back here, even if I move further away. Theyre kind, courteous, and really go the extra mile on digging into what could be causing problems on your car. The prices are extremely reasonable and well below what dealerships would typically quote. The quality of work is fantastic. My car is running better than it has in months. Thanks Cardinal!

El
Review №4

Have been getting my cars serviced here for years, and refuse to go anywhere else. Amazing service, great attention to detail, and very knowledgeable. I trust them completely. Always great service at a very fair price. LOVE these guys!

Ry
Review №5

I never leave reviews, but after going here, I have to commend them for their customer service and quality of work. I had a flat, called em, and they immediately were available for me to come in to have it looked at. They were able to patch up my tire (which another tire shop had claimed was unpatchable) and send me on my way with the utmost kindness, speed, and courtesy. They even had told me that if a certain circumstance were to take place, that I should go to a different shop to get it taken care of because it would be better for me and my timeframe. To me, that speaks volumes that a business is willing to do what is best for a customer, even if it means they lose out. I cant recommend these guys enough

Jo
Review №6

Great service was on time.

Ro
Review №7

Found electrical problem for me. Also verified generator was good when dealer told me to replace it. Good diagnostics and great rates compared to Lexus Dealer

Ki
Review №8

The folks at Cardinal Tire and Automotive ALWAYS do an excellent job! They are always kind, and helpful! They are well priced, and I will go out of my way to use their services because they ALWAYS go above and beyond!

Sa
Review №9

I was very impressed with my last visit. I was getting a repair that my car manufacturer recommends be followed by a tire alignment. Brad went through the details of what all was needed and outlined the cost and explained that the cost included the recommended alignment. I really appreciate the customer service of going through those details and then the followup to make sure my car was driving properly. Theyre great and well continue going to them for all of our vehicle repairs.

Je
Review №10

It doesn’t get any better than this place! As a momma with 3 little ones, making sure my car is safe is so important to me so finding a place to take my Honda where I know I will get honest and reliable service is truly a blessing! These guys are so kind. Shout out to my man Ray!! They are always honest and always stand behind their work! I have recently moved across town (30 minutes away) but I will always make the drive for he best car care in Greensboro and beyond!!! Thanks guys for taking great care of our cars and in doing so keeping me and my family safe! Y’all are the best!

do
Review №11

Professional,honest,and great service

Ja
Review №12

Great owners, great shop, always fantastic work. They know all types of vehicles and do a great job for a fair price.

Av
Review №13

Great work all the time. Had my suspension replaced, I am very happy.

Bi
Review №14

Great service. Priced well below the stealerships. They have another location within 1/4 mile for maintenance service other than oil changes & state inspections. Clean waiting area.

Ni
Review №15

Awesome service and great people

Ja
Review №16

I went in with a flat tire in need of repair. In and out quickly.

Da
Review №17

Ive been taking my older model car to Cardinal Tire and Auto since I moved to Greensboro 3 years ago. Theyve always addressed my issues promptly and were always upfront and clear with pricing estimates. They actually came in under quote(!) on an air conditioning replacement because they were able to use some existing parts. I have never gotten the sense they tried to push unnecessary work into the repair bill.I know just enough about cars to be dangerous to myself, but Ive witnessed the staff take the time with other customers to thoroughly explain what they propose to do or work that needs to be done. Ive been many to many repair shops where this dedication to customer service wasnt always the case.Finding a mechanic you can trust is difficult and stressful sometimes (unless you have a family member who is a shade tree mechanic) but Im very pleased with the service Ive received from Cardinal Tire and Auto.

Bi
Review №18

As far as oil changes and inspections, they get it done in a hurry. Never had any problems.

Wi
Review №19

Good people, very knowledgeable and got my truck fixed and out the door better than I had hoped.

Ji
Review №20

Honest, great work

La
Review №21

They do great work, nice guys, very honest.

Ta
Review №22

Fast, friendly and good price.

Ja
Review №23

RIPOFF. Dishonest workers and managers charged me extra. AVOID AT ALL COSTS.

An
Review №24

They do the job right!!!!

Yv
Review №25

This place is a rip off. They say they dont grab the dough, but they certainly do. They quoted me a 310.00 fee for a service I needed, and I just got it done for 100. somewhere else!!!

Information
25 Comments
4.5 Rating
  • Address:5595 Garden Village Way, Greensboro, NC 27410, United States
  • Phone:+1 336-763-0393
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations