Chris was amazing 👏Very professional and informative 👏He does need a special kudos 👏🙌👌

From the terrible customer service, to the suffocating smoke smell in the lobby to the constant attempts to up-charge me for random unneeded services, I wish I could give less than one star. I felt extremely unwelcome and was ignored from the time that I got there to the time that I left. Normally I wouldn’t even leave a review, but it was to the point where I felt as if the only reason I wasn’t “kicked out” is because I was there to spend money. In fact, as soon as I swiped my card, the employee at checkout turned around and left before I could even ask him where my car was. If you’re a person of color, DO NOT bring your vehicle to Grease Monkey. You’ll be treated like you’re invisible AT BEST. Spend your money elsewhere! It’s not worth it at all.

Always given great service and advice on future things automotive and upcoming service relative subjects ... 👍🏿👍🏿

I really like Grease Monkey because Ive never felt pressured to get anything other than what I went there for, which for a woman, this means a lot. Ive been going here for yearly inspections and oil changes for years. They are friendly, quick and efficient. Highly recommend!

Competent and courteous...Sadly two things we dont often see.You have a return customer.

I went to this location based on the high ratings/reviews, my experience was anything but. The overall attitude of the interaction with staff was very arrogant and apathetic. Goes without saying this will be the first and last time going here.

Been here a few times, the staff is always friendly and typically service is pretty quick. Unfortunately the state inspection system was not in their favor today but no fault of their own. 5 stars

Friendly and fast. I would recommend

The Pisgah Church Road Grease Monkey consists of experienced, professional, knowledgeable and trustworthy staff. They are not in the business to take advantage of customers which is somewhat of a rarity these days.*Services I went in for: NC State Inspection. Oil Change. Windshield Wiper Replacement.*There were also two other replacements needed which I had completed as well.*If and when necessary I will definitely return!!

If you have a Son, Daughter, Husband, Wife that doesnt know about car maintenance, or is shy around car maintenance for fear of being taken advantage of Send them here this team is excellent. Comfortable inside / outside seating area, coffee always ready.You have a question this team can explain it to you.Great Service!

Great crew. Very professional and thorough. My go to service organization.They even cleaned my windows during a state indirection.Great service.

Love love love this place friendly knowledgeable and fairly priced..they do all three of my cars!

Always personalable professional knowledgeable and greetings always with a smile 😁

Very fast inspection and oil change. Waited no more than 20 min!

Joey helped me a lot. I went in for an oil change and they ended up finding the brackets on my brakes were missing. Big shout out for helping me out!

The staff is efficient and fast and priced well

Very un helpful.They had 2 Jacks and neither one worked

Very quick. Very polite. Got an inspection $30

Greate hospitality and pleasant environment

Friendliest car techs I have ever met. I always appreciate their service to my car.

Great place to get your annual inspection. They have always answered the phone when I have called in with a question. Welcoming and friendly.

Extremely friendly technicians and mechanics. This place is super fast and they will not beat around the bush if you need something on or in your car. Inspections are very fast as well, took about 15 minutes all together. 10/10 would recommend to anyone in the triad area looking for a great reliable mechanic.

Fast service but poor rushed work. My mother went to get her cooling system flushed (due to dirty antifreeze) and everything seemed fine after a fast and nice first experience. A few days later I noticed the reservoir was low. I checked the inside and its still had dirty brown coolant in it. I called back and expressed my concern and the response was nice. My mother then went up there to get the issue fixed and they treated her as if it was her fault and expressed disdain in her coming up there to get something fix that should have been done in the first place.

Great Greensboro oil change, brake service, and inspection shop! Robert, Steven, Chris, and Jaylene offer over 100 years of quick lube experience combined. Unbelievable!

Exceptional Staff Ive been a customer of theirs for over 15 yrs. They take Pride in what they do

Staff is always professional and friendly. Make me feel at ease. Tell me like it is for my car, no fluff, no snazzy talk trying to get me to purchase something my car doesnt need. I appreciate it very much. Look forward to next service.

AMAZING!!! It took me longer to unpack the stroller and toys for my toddler to keep her entertained than it took for them to complete the work. The gentleman who checked me in gave me an honest estimated wait time but the work was done before the given time.I interacted with about 3 different male technicians and they were all super friendly, professional, and helpful. I mentioned that they were male because sometimes it matters or some car places feel intimidating when you go alone as a woman so some readers may want to know that is not the case at all here.They had chairs and seating around the property as well as inside for your wait.Will definitely not hesitate to return here for future service needs! Loved it...great customer service.

The staff was courteous, professional and efficient. Thanks!

My car was finished within the time frame given. Everyone here is always so nice and welcoming l.

Great people great service honest and fair

This is my 2nd trip here and I am very pleased. I went for an NC Inspection and the work was very professional and timely. My trust is getting stronger. They even cleaned my windows.

Poor service, rooms dirty, too expensive to park. Not worth it. Will never return.

The people there know there stuff.Clean, Courteous.and quick..

This family owned biz is the best. Fast, honest, know their stuff.

Great service in and out told them what I needed and they did just that didnt suggest anything else like the others do so Irritating

Always professional and provide honest information. I Consistently return here for oil changes, state inspections, etc.

Professional, nice, affordable, and quick! Thank you!!

The people here are always so friendly and efficient.

Very friendly staff. .No pressure to do additional stuff to my vehicle..Have been going there for a long time..Highly recommended..

I have been going here for all my oil changes & state inspections for years now. Great family crew of workers. Always get the best service! You can count on this crew to do a great job on you vehicle.

The service I receive here is always great!

Came for an oil change and they ended up doing other things to my car so I ended up with about a $150 bill. Again, was only there for an oil change in which my sticker they put in my car says I shouldn’t need another oil change until 1/26/21 or at 66,123 mileage and I’m only at 65,895 but my car is telling me it’s due for an oil change before 2021 even hit and I checked and I have basically no oil in it. Save yourself in 2021 and DONT GO HERE. Waste of money.

Went there this afternoon for an oil change and inspection. In and out in under 25 minutes. Very pleased with the vacuuming of my interior and the cleaning of all windows. I will use this place again.

I used to really like this place...friendly, family-owned. But after my experience this week, I will not be going back. Employees are not wearing masks and there is no physical distancing what so ever. They have a right not to wear masks, but I have a right not to support a business who doesn’t care about their customers or their community.

In and out in 13 minutes, very friendly staff

Wonderful staff, comfortable waiting room, excellent work, great prices

Fill up before you go, theyll let the engine idle while they wait/run it through inspection..

Service was very good, Waiting time is very short. Though they have two service station, They are very efficient. Their manner is very professional.

Good folks doing honest work at a reasonable price.

In my opinion......a little slack on communication at first by a lower level employee. After clarification, the service manager, and others were great, ..... very personable.

Good service

Always the best

I am missing pieces off my truck my truck is having troubles that it wasn’t having before I took my truck to them.And they make feel like I don’t know what I’m talkin about when they were the last ones under the hood I will not be goin back there you all watch you cars

I’ve been going to these guys (and gal) for years and I wouldn’t dream of going anywhere else. They are quick to greet you and don’t try to sell you things you don’t need and they get you in and out in no time. The entire crew is knowledgeable, friendly, and extremely helpful. They are a real class act! Love them!

Always get my oil change and inspection done here. Super friendly staff and never try to sell you anything you don’t need!

The staff at Grease monkey were very sufficient at changing my oil super friendly and I was in and out in a jiffy . Thank you grease monkey I look forward to my next oil change

Good place to take your vehicles. Have been here many times. Always honest and dont sell you something you dont need. They explain all the options available. Been to several different other places in greensboro and once I notice something not right I never go back. So far been using Grease monkey for a year with different vehicles I own, and I am staying put.

Great service, helpful friendly staff

Quick, friendly

Im pretty skeptical when I comes to mechanics, but these guys are great. Ive been back multiple times because they do a good job, tell me what theyre doing, and let me know if something is unnecessary. I appreciate the honesty. Throw in a good deal and Im a return customer.

The service was fast and staff very friendly. Would highly recommend Grease Monkey

It was nice to not have to wait forever!

FRIENDLY AND FAST SERVICE

Close to the house and the techs are good. Solid place.

I returned here after having a horrible experience at another shop in Greensboro. SO thrilled I got a second opinion!!! Saved us $170!! I knew from experience the other shop was not being honest. I came back here to Grease Monkey because I recalled several experiences in the past when they provided outstanding, honest service at a fair price! They are wonderful!! The mechanic showed me the parts and it was exactly as I thought!! Consider this garage when you need car services and repair. Visit the location on Pisgah Church Rd. Very nice and honest people! Youll be happy with the results! (Nice waiting area for children as well. )

These guys are good at what they do..... inspections, service, taking care of your vehicles. Jayleen, Robert and family are honest hard-working folks. Recently when my engine light came on they diagnosed the problem, gave me a recommendation about where to get it fixed, and explained what had to be done to get my car passed.I trust these guys.

Got me in & out🤘🏿

Good place to do service.

Great for in and out oil change. Never have to wait more than 30 min. Always clean my windshield and vacuum the floors. Great for general maintenance. They always explain what maintenance needs to be done, and show when it was last done. Fair prices, they send out coupons to remind you of your next oil change. Service is always great and friendly. Been coming here for years, no BS, straightforward car maintenance. Love these guys

Very good service. Everyone there is nice and the place is very kid friendly. They also do a great job on cars. They do quick service but also quality service. They have Popsicles and mints for kids an toys for them to play with while they are waiting for their parents cars to be fixed. I give them 5 stars!

No one was wearing a mask. There was no social distancing. Employees who worked on vehicle did not have on gloves.When I asked the woman who was assisting me about COVID 19 she said she did and didnt believe in it.I had been a customer for several years but due to their irresponsible and potentially dangerous response to the virus I will not return. This is a prime example of how the virus is spread.

The service was friendly and Swift. I also had planned to go to the carwash after to vacuum my car but they gave my floor a quick vacuum during my visit also. Idk if thats was them going the extra mile or if that is something they included but it surprised me.

Polite, efficient and helpful. I just went for my car inspection and had a good experience.

Always a pleasant experience!Thank You for your consistency.

No fuss oil change and inspection. The Grease Monkey team was honest and forthright. Will be visiting again.

I didnt get anything done here, I just asked some questions about vehicle inspection requirements. The woman at the counter was very polite and even gave me a card for a shop that might get some work done on my car.

Everyone here is great! Customer service is awesome! This is the only place I get my oil changed.

Quick and respectful. I asked for them to check the brakes, told me they were in great shape. Explained the brand and what caused the squeak.

Really fast service. I was there for an inspection and was in and out within 15 minutes (maybe less). The person at the register was really nice as well.

Quick and easy inspection. Nice folks.

Rarely post. BUT- ROBERT w. family & staff Operate rare possibly one of last purely Honest, Decent, Care & Dependable Mechanic/Car Care Left! For years, consistently(truth/concern before Profit) w. Multi-Vehicle Business, Robert plus Family Always treated, timely fixed & Priced fairly! GOOD PEOPLE. Im appreciative. HSI

I had a wonderful experience. I was literally in and out for a safety inspection! Amazing staff. They were friendly and accommodating. I tried to get the same service done at a different location (Firestone Burlington on University) and it took them 45 minutes just to Pull my car in. Grease Monkey will be my choice from now on! Thank you

A great locally owned oil change franchise. The prices are fair, and the staff is friendly. I typically avoid chains, but this is the exception. They hold themselves accountable to meeting & exceeding their deadline.When the staff made repair recommendations, it wasnt done with high pressure or scare tactics.

The only place I go for automate work.Fast, efficient and friendly!!

I had a dead battery today and came to Grease Monkey where I was in and out in 15 minutes!!! They were friendly, knowledgeable, efficient, and the price was very reasonable. I would definitely recommend them and come here again! Its hard to find good service these days that is also quick and dependable.

This place is great, the best chain/franchise quick service place Ive ever been to. The staff are knowledge and friendly and, most importantly, they dont pressure you into buying as much as they can try to sell you. They give recommendations and options, but they are reasonable and low pressure. They are also very fast, I never have to wait long. I take my car to this place for State Inspections and oil changes every time.

Oil changes, inspections and oxygen sensor replacements. I’ve used Grease Monkey for all of these and have been delighted each and every time. They’re fast, professional and give excellent customer service. Good to know there are still locally owned businesses out there who have remembered the right way to treat their customers. Thank you Grease Monkey team!!

They had me in and out pretty quick! Job well done!

My husband and I have used Grease Monkey on Pisgah Church Rd in Greensboro, NC for all our cars oil changes, state inspections and brake work for over 10 years. Weve found Jons crew to be most helpful, straightforward and if there are issues they cant address point us in the right direction to someone who can. I would highly recommend this company for oil changes, inspections and any brake work you may need done.

Over all it was a better experience than I expected. They were helpful and friendly. They even cleaned my van while I was there. I know its part of their services but its a nice touch and makes it worth the price, which are already fairly low. They only thing I didnt like was that they asked me if I wanted extra services a couple times after I told them that I was barely able to do what I was there for. I would still go back though.

Every women in Greensboro and surrounding cities should bring there car. Excellent customer service and they never cheat u, over charge u or try to sell u something u dont need. Good honest mechanics. I will never take my car to anyone else. Go check out Robert and trust. U wont be disappointed

Great people, great service, quick!

They are much better than Jiffy Lube.

My wife struggles with going to get car work done as she often feels that the people at the shop try to take advantage. She went 4-5months ago for an oil change and has been back several times for another oil change and an inspection. She feels so comfortable with the folks there and no finds the experience enjoyable. She has even recommended to a couple of her friends and they have had the same experience. Highly recommended! Quality work and only fix what is needed.

Great experience. Knowledgeable team. I have found all of them to be extremely informative and helpful. In addition to their professionalism, they are very efficient and always go out of their way to get your car in and out as quickly as possible. There is a reason most of them have been there for years.

Great place for a oil change. The staff is professional, polite and wasted no time getting to my oil change. I will definitely be coming back.

Fast and professional

Extemely fast service and customer service is fantastic! The staff are absolutely wonderful and they treat you like family. They are great at expertly diagnosing issues with all my vehicles (old and new) and also let me know of pending issues before they become problems. Their prices are also lower when compared with estimates from other shops. They even guarantee completion within an estimated time of service with a countdown timer in the waiting room. This is a model for all service shops everywhere.

I love the people and the service at Grease Monkey. We have a 2002 Suburban that we have always taken there for oil changes and inspections. Today I took my brand new 2017 Suburban there for its first oil change. The service there is awesome!

Quick and thorough.