Started out rough with a long wait time. Noah saw me and how long I had been there and he jumped right on it and got my car finished within the blink of an eye! If you go here i definitely recommend asking for Noah! He was very professional and his customer service was IMMACULATE!

When you come to precision you get precisely what you pay for! They will not steer you wrong. The team here is well put together and knowledgeable about many vehicles. This business is always on top of their game! Regular season and playoffs! Also when it’s time for the finals they never go Seven games. If you need an oil change, brakes, or just an inspection. They will get you in and out in a timely manner🤞🏾.

Great customer service. Was kept of every detail going on and they took truly great care of me and my van. Much thx to Dallas and Noah for their amazing service.

Dudea took care of me....used to work for there Randleman rd location.......was leery of going back....but they have improved quite a bit since i got outta wrenching and went back to truck driving.....

The weekend manager is very professional. The technicians worked hard to find a fix on my 1997 Airconditioning problem. It took several visit to the shop, but precision tune at this location fixed my car correctly. My wife is very happy with her airconditioning now.I guess persistence payed off.Thank you precision tune.

Absolutley terrible wouldnt recommend them to my own worse enemy car after a week came back in worse shape than it had ever been in also with a cigarette hole in the back seat and stuff from In the car found around the car in the grass. They had the car for a week and when picked up said hopefully itll get you home now..... I was a better mechanic when I was 12 than these grown men smh....

It was my 1st experience with this company. I appreciate the service techs and was satisfied with their willingness to assist me, however, I do wish that I would has gotten more clarification regarding a few notes concerning some checks made. I called them later with my concern and was pleased that John stated he would make any corrections needed or requested with no problem. That really spoke volumes and I am pleased I chose them for my vehicle service. I hope things continue this way.

I went to Precision on Market Street, to get a tune-up and oil change. After Precision had my car for 8hrs, I drove it to visit my family and halfway to my destination, my car cut off with no previous cutoff or problems. My check engine light came on right after my car stopped. I have never had a problem with my vehicle. I was told to bring it back, which was impossible because I would have to drive a reasonable distance. I ended up paying another $250 for a tune-up and found out that Precision put on the wrong spark plugs in my car, and airflow interfered with the functioning. If the spark plugs did not go to my vehicle, someone should have said something to me. The customer service is excellent but does nothing if the service is not great. This experience was horrifying for me.

Unprofessional. Inconvenient. Theft. Poor excuse for how a business should run!After having the vehicle for a week, the job was sent to another location to be finished. The parts were sitting beside the truck and the technician was gone without anyone knowing the status of the job. No one else stepped in to complete the work and just had no idea what was going on. The date of completion was postponed multiple times and no follow up was given. Make sure you have patience, extra time for the workers to take their time, and clean out your valuables. Even the change that was left in the truck was taken out while supposedly being repaired. Will never go back - even if I were broken down in their parking lot!

The gentleman that operates the shop is very good. I can tell customers he has keep coming back because he doesnt overcharge them like a lot of shop do. I will definitely go back and recommend him to my friends.

Terrible. Stay away unless you want to clean oil off your engine. They took 2 hours for an oil change and didnt put the oil cap back on. 40 miles later, Ive got $533 worth of repairs to do on the car and it smells like oil inside and out. The store claims corporate will cover the costs but Ive yet to hear from them or receive payment for the damages.

Austin here was very professional!! Helped use my discounts today and had a great attitude. I will be back to see him!!!

I called asking a question about AC service the Guy so Rude. On I ended up hanging up. Calling cooperate. In 15 years of having my car service at different locations. The Dynamics of Precision auto has DROPPED. They had grudes!!

Friendly staff but be careful about the diagnosis and pricing. If not careful, you can be added with a surprising charge or recommendations. If you are ladies, I recommend you to go with a man. I have been a faithful customer since 10 yrs ago. But since management change, something has also changed. Youve lost my trust. I am moving to another shop.

Went to pick up car and wouldnt start.car had been there for over 2 weeks and kept getting different quotes and still wasnt fixed correctly will have to take car to different place to get alternator fixed

Replaced my starter. Quick and more affordable than other places with a warranty!

Came here to do a oil change and still sitting here 2 hours waiting was told i would be in and out in about a hour. normally i wouldnt complain, but this has happened consistently. and the gentlemen next to me was on the phone with someone saying he has been sitting there for 3 hours or so. the timing here is unreal. my plans have gotten ruined because i was told a lie, thinking maybe they would of gotten there act together. but seems like nothing has changed in the past 8 months

My vehicle has bn here for 5 weeks currently and the work is still not done🤬

The staff here were amazing. They never try to add things on that you don’t need, as a matter of fact, they told me I didn’t need a service I thought I needed and saved me money..

The guys here are very knowledgeable and friendly. Was a great experience.

When you are 78 years old and a woman you just have to hope for the best, because in my case, I’ve never worked on a car. I am treated with wonderful respect, no nonsense about what needs fixing, they get it done and the pricing is more than fair!! I never worry when something goes wrong. A call to Prestige and my worries are taken care of!!! I appreciate you guys!!!

It took over an HOUR and a HALF for an oil change. 30+ minutes while my car was already in their care. Do not come here. Go somewhere thats faster because this completely wasted my time. Absolutely ridiculous.

Friendly and very expensive. Depending on who works on your vehicle will depend on what they tell you is going on with you vehicle. One mechanic will say you have something wrong and another will say the complete opposite. Been going here for years but recently found a better mechanic shop with better services and prices. You can find promotions online but its like they add what you would have saved from the promotion back to the total cost. The wait time can be extremely long for something simple. If youre a woman it may be best to bring a man with you that knows about mechanics so no one can get over on you. I would shop around for non-commercial shops. Prices are better and services completed are more thorough.

Great place to get your car fixed. Awesome customer service as well. Dallas and the team go the extra mile to get it right! 👍👍

These guys are just awesome. I had my car over for inspection and my rear tires had worn out. Mike suggested some options but didn’t have my choice. I bought in my own new tires a day later and he got em changed. Mike handled my work along with the team super efficiently. I met the owner who was a joy to talk to. I have had dealings with a lot of other repair shops and always felt cheated or pushed for upsells. These guys are legit. You can’t go wrong.

Was very pleased with Mike at front desk, he explained everything to me in laymans terms and comunicated with me during the repairs. Would definitely recommend to others. Was pleased with the entire process .

The technician didnt properly put brake pad in the calipers and the brake pad fell out. Nearly had an accident bc I couldnt stop at a light. Call corporate spoke to Ronnie he was arrogant he cared more about where I got the parts frm instead of the poorly trained mechanics they hired and my RECURRING BRAKE PAD ISSUES Percision tune overcharges takes hours to fix simple car problems worst place to take your car find another shop save the headache.

They always take care of me! Best customer service and fast! I have recommended these guys to all my friends! They are honest about what your car needs. They arent trying to add on charges to add to their bottom line. Im a customer for life!

Knowledgeable, Qualified Mechanics with in depth analytical technical problem solving experience that exceeded expectations.

I took my car 20 minutes before closing time for an oil change that I needed before hitting the road on the same day...they accommodated me and worked on my car gladly. I highly recommend this branch.

Did great and took care of everything in a professional manner. Since moving to North Carolina I have been living here. I have been through a few.

This particular precision is my home store. They’ve done great work on my vehicle it had never stopped running but once and it just needed additional work to what I had done. To anyone wondering or having gone through negate mechanics they are pretty honest!

They gave me a choice. I liked that. Thanks

They were really quick & efficient!!!

Dave was very helpful in diagnosing the problem with my car and getting it fixed. Great Job! Great Guy!

Its a pleasure doing business with Dallas and the mechanics on West Market Street in Greensboro, NC

I went in on a Saturday for a car inspection. The wait was not bad and everyone was professional.

They are very kind and professional. I love them. Recommend to everyone.!

Good service

The man who helped me was very helpful

Precision Tune was running a special. Unlike new car dealers service departments, Precision Tune honor its sale pricing. I appreciate that...At a new car dealership here in Greensboro, at the register, the special price was double for this reason, and that reason.

This was by far the best experience I have had with an oil change. My 2 infants and I were in and out in less than 30 minutes on a friday at lunch time. There was no sacrifice of quality either. All fluids were checked and my oil change sensor was reset. The manager, Dallas, was very polite and thorough. I will definitely be back.

Very friendly great prices

Came here for a inspection an been here for 3 hours never going back they take forever doing jobs

Great customer service. Took my car here because it was stalling but my check engine wasn’t on so they drove my car and my check engine came on. Found out it was my transmission and the guy called around to see if I was cover and thank god I was. Didn’t charge me anything.. Will definitely refer people here. Honest great people!!!

I had a nightmare situation at another location where I went in for an oil change and was told I needed front brake pads. I went ahead an got them replaced and my car was making a grinding noise every time I stopped or turned. I called took it back and they supposedly fixed it. It was not fixed so I called and was told to bring it back and they would put a new set of brake pads on it. I took it back and they refused to replace the brake pads and said they had fixed the problem. Got back in the car and it was still making the same exact noise. I emailed the corporate office and within 20 min I had received and email and call from the regional customer service rep. He asked me to take the car into another location to have it looked at. I went to the location on West Market Street. My car was immediately taken back and within a few minutes I was notified that the other location had messed up my rotors when they replaced the pads. The staff at this Greensboro location had the rotors replaced and put on new pads and had me back out the door in under an hour. I HIGHLY recommend the West Market Street location.....and will ONLY be using that location from this point forward!!!

Dave was the guy who helped me and informed on what was going on with my car. I dont understand car talk too well but he made it very easy for me to understand. Very fast service, great customer service! Getting your car fixed can be stressful and I felt my car was in great hands! Everyone was great! Thank you!

Got my car inspection done quick and fast.

Customer service is so important and these guys understand that. Very friendly, informative and I didn’t leave feeling I was taken advantage of. Price was good (had a coupon) not a long wait. Went in for an oil change they checked my brakes, showed me that I needed new front brakes, ordered parts and replaced them within the hour. Definitely will be returning there.

Sitting playing with cell could have got me out quickly oil change. 1.0 hr

Its a great place to get tune ups and oil changes. Service is always professional and fast. Never had a problem after leaving the shop.

There was great servicing but some of the workers seem.... lost.

Precision Tune is not designed to repair ANY CAR. My son took his Chevy Equinox to Randleman Road Store in GREENSBORO NC. The store manager ran the Diagnostic test and determined that he needed a timing belt change. Then the Manager called my son and said I cant perform the services at this store. Im gonna have to take it to West Market St store. This was the first Sign and steps to a very bad service repair. The Car was never fixed and it cost me time and my MONEY $2200.00 WORTH OF NOTHING. The check engine light was NEVER removed from the car. Dallas the store manager on West Marker Street told me 7 different times to bring the car back store well fix it. Precision Tune is not designed to fixed or repair your car. Ladies and gentlemen run from this repair and maintenance shop as fast as you can!

Was a pleasant experience! No complaints.

Great experience. Had to wait awhile but it was worth it and that was my fault. Should have been there earlier The manager Kelsey? I believe his name is was very polite and helpful. Had a small problem but He made it Right. Thank you again Kelsey? I hope I got your name right

Dave and his staff has always been helpful whenever I need service whether it’s a inspection or major repair. All my services have been well served and hadn’t have no problems with my car after their service. The coupons are beyond helpful. Thank you for y’all service

Bad management: they got three customers walked in and the manager gave two workers a break.The dude at the front desk is bad for business: for two reasons, if I move your alignment faster would you leave me a tip thats what he joked about, and after I ignored that the two hours time took 3hr 45min. 2nd reason, he made fun about a customer who have a problem with English, after the customer went out to bring his car around to do business with them, the guy made fun of the customer with another customer about how he could not understand him and he thanked God the next customer speaks good English.So personally I would say very bad experience and disrespectful stuff, not to mention smoking around gasoline is bad even though if its outside

Exceptional service. Best customer service I have had anywhere in a very long time. I have been going to the other location, but started going to this location when my job location changed. Both give great service. They treat you like a member of their family. This location on Market Street is awesome. They greeted me by name as I came through the door. I didnt realize they paid that close attention to get my info before I even entered. That was great. They were pretty busy, but still took the time to treat me as if I was the most important customer. The service to my vehicle was great as usual. They dont waste my time by trying to up-sell me on other service. But they do give me a detailed sheet on future recommendations. That is something I really appreciate. Keep up the great work!!! Love this place.

Precision Tune is not designed to repair your car. So my son took his chevy Equinox to Randleman Road Store GREENSBORO NCThe store manager ran the Diagnostic test and determined that he bNeeded a timing belt change. Then the Manager called my son and said. I cant perform the services at this store Im gonna have to take it to West market street store. This was the first Sign and steps to a very bad service repair. The Car was never fixed Cost me time And Money $2,200.00 Worth of nothing. Check Engine light never removed from the car. Dallas the store manager on West Marker Street told me 7 different times to bring the car back store well fix it. Precision Tune is not designed to fixed or repair your car.Ladies and gentlemen run from this repair and maintenance shop as fast as you can.

Very pleased with the service quality

Not the best customer service. They reported a false mileage on car-fax, We have been complaining about it to get fixed for a few months now and still nothing. They will give you the run around and not do their jobs in a professional way. Something needs to be changed.

Took my Jeep to have a diagnostic run to find out why my check engine light was on. The staff refused to do so, when their machine was fully operational and I have been a loyal customer for 4 years. This is the second time I have been screwed over. I am office done with this company

Great staff service quick and efficient

The staff here are top notch and they work they do is incredible. I will not hesitate to take my vehicle here again. It is rare that you get such quality work done and get excellent customer service to go along with it. Highly recommended.

Took a little time. But, solid.

I cannot thank this place enough, I was stuck in Greensboro NC on my way home to NY and had my car towed here. They looked at it and thankfully were able to fix it so i could get home they saved me a lot of money that I didn’t have and were honest the entire process. Life savers!

Very professional place and they met all of my expectations. Dallas and Kelsey were extremely helpful and constantly kept me updated.

Every time I go there there is a serious problem I need to get fix. I now go to the little businesses to support them.

Professional place. Did a great job for me. I will definitely recommend that shop.

I just went to this place yesterday to get a water pump leak fixed. I got there at 8:40am and let them double check if it was a water pump. Remind you it was only 2 people there getting simple things done. It took them about 3 hours to tell me about my leak, and my leak was pretty apparent. I left and brought the parts back and he told me 3 hours. Well 4 hours passed and I asked whats the hold up. The manager Dave told me something went wrong when they had cut my car on, but why wasnt I informed on the updates of my repair and the delay? He just had me sitting there and never told me what was going on. I didnt mind waiting 3 hours for a repair. Long story I didnt leave this place til 5:53pm. As long as I was there I shouldve been on the payroll. Never again will I go here Ill just take my chances going back home with a 3 hour drive

I will never go back to precision tune auto in Greensboro NC on west market. I came in for a simple oil change and to replace a head light bulb on the passenger side of my car. When I get my car back home I realize my head light was still out. Not only did they try to argue me down that I told them to fix the driver side light ( mind you the driver side light was never out, only the passenger side). They refused to work the problem out with me... I was robbed out of 150 bucks for a HID headlight. This is by far the worst service I have ever had.

I got the fuel system injection clean up service done here on Saturday along with replacing the brakes and they took close to 4 hours to finish everything which was a long delay. Additionally, after the service was done, I am seeing a huge drop in my fuel mileage compared to before the service was done. It is obvious they havent done the job right and caused more damage to the vehicle than before. I am looking to get a refund for this service. I have the history of my mileage before the service was done to show as proof if required. I have been trying to reach the customer service since morning but it is going to voicemail and no response.

Like always my visit was pleasure. The guys are so friendly and honest.

Ive always liked this shop. Little slow (plenty customers) but Im a patient person. They always friendly and helpful

Superior customer service! So friendly very helpful. Will be coming here going forward

Timely, dependable, and respectful.

Im a recurring customer at Precision Tune although this was my first visit to the Shop on Market Street in Greensboro. My experience was what I have come to expect, They were Proficient and quick, and didnt try to sell me anything I didnt need. I will be returning to Precision Tune for my next vehicle scheduled oil change.

Came in to get the complimentary brake inspection. Got a wildly overcharged quote. Decided to get my own parts, and took them in to get put in. They kept coming up with new things to charge me when they got my car in. $59.99 here and there. Never, ever going back here again. They love to surprise you with new quotes while theyre already doing work on your car.

I have taken my trucks for repairs for over 8years to Percision Tune on Market St. Everyone working there are always friendly and knowledgeable about how to fix my truck. I have told my friends about the great service I receive. Thank you Bobby Hayes

Oil changes always quick and fast

I needed an oil change and car inspection. When I called, the person who answered the phone was very nice; I had called 3 other auto businesses in the area looking for an oil change and inspection, and he was pleasant, polite, and sounded genuinely friendly, which won me over.When my car failed inspection, I appreciated that he brought me onto the mechanic area with the car still in the air to point out what was wrong with my car (a broken tie rod). He talked me through why this was dangerous, and then told me how fast it would be to repair and how much it would cost. I appreciate that he didnt push me to upgrade my oil change, talk down to me as a female, or try to goad me into buying parts or services I didnt need. It was a very pleasant experience, and I plan to come back for my next oil change.

I came it to simple get codes run because my check engine was on there were a total of 3 customers ahead of me so I figured that’s okay it’ll take a little bit. However the amount of time it took for them to simple take a look at my car was ridiculous. Everyone had cleared the shop and I was the only one left. Another 2 customers walked in to get oil changes (at least that’s what I overheard). One of them got out before my car was even taken around back. Service is absolutely abismal at this location. Mechanics take for ever to do the simplest of things. I don’t recommend this location to anyone.

They need to hire more reliable workers

I arrived at the shop 7:55 a.m. I was the 3rd customer in line for an oil change. They serviced about 5 to 6 customers before getting to my vehicle. Then I was told that one of my lug nut bolts were broken. I was there from 8 a.m. to 12:00 I was last person in shop, as of which I called someone to pick me and for them to call me at home once my vehicle is ready!. I was a regular customer. After my experience on yesterday 2-23-2018. I wont be returning for ANYMORE of my vehicle services.

Excellent Service! Excellent Staff! Fast and Friendly!

Kelsey is the man. Fast friendly service. You cant go wrong.

WAY TOO LONG OF A WAIT... My boyfriend took his car for a simple oil change and it took FOREVER for them to just move his car from he parking lot to the garage. The garage was just about empty the entire time. I just went to a place that was way more busier than this place and I pulled in the garage as soon as I got there and they took care of me immediately! Horrible experience get it together and get people in and out of its for something as simple as an oil change!!!

Im very disappointed with this location. I went in for an oil change & bc my back brakes were grinding. They allegedly did a brake inspection & advised that I didnt need brakes. I took my car to the Penny Rd location, & it was confirmed that I need front AND back brakes AND rotors and they showed me!!! Ridiculous. The staff here is cool, though.

Great customer service and fast!

I used to get my oil changed here at Precision Tune quite frequently. I was beginning to trust them with my car, so I decided to let them do my tire balance and wheel alignment. The lug nuts on my car were a different size than the air wrench that they used to tighten them, which lead to them stripping the studs on my car. Before the mechanic finished with my car he asked me what wrench I used to tighten my lug nuts. I told him that I had a tool in my trunk that he could use (after he already attempted to tighten them). A month or so later, I had more wheel work done (from a different company) and they told me that 5 of my studs were stripped. I took the initiative and BOUGHT more studs and went back to Precision Tune. I explained to them that the mechanic who worked on my car stripped the studs. Management reviewed my car and said that it was only possible that they could’ve caused damage to one of the studs. So instead of guaranteeing their work and taking responsibility for all 5 studs, they only took responsibility for one. One of the managers even asked if I had my brakes done since I was last there because they recommended it to me the last time that I was there (which in turn, he was trying to put the blame on someone else). Hadnt had any brake work done. They did however knock off maybe 50 dollars and said that they would throw in a tire rotation. After getting my car fixed, I asked another employee if there was any way to avoid this from happening again if they accidently stripped the new studs this time, without them saying that someone else stripped the studs, since obviously they didnt take responsibility (only way you will know if the studs are messed up is if you have to have more wheel work done). He explained to me that usually the mechanic is supposed to report any problems that he encounters and that the mechanic that worked on my car no longer works there because they were having problems with him. However, I still didnt receive a definitive answer. Spoke with other customers waiting to have their vehicles serviced and they told me about issues that they have had with Precision Tune. So even after being a loyal customer to Precision Tune, they will no longer receive any of my business.

First time using Precision Tune....had been using Texaco Xpress lube and decided to try Precision tune on Market...close to my work. Will not go back...had premium service done and when I got home coolant was leaking badly from underneath...before I took it there was no leak at all...I went back and they started messing with lower radiator hose and then told me my coolant reservoir had a crack in it...I did not see crack but replaced it myself anyway.....that was not problem...took it to my mechanic and he said the radiator hose was damaged and replaced it...cost me an additional $100 to get fixed...I will go back to Texaco.

Always take my car here

I waited for an hour and a half for a simple oil change but there was hot coffee and plenty of magazines. The guy was nice and apologized for the long wait and explained he was short-staffed. I expect at least an hour wait for walk in oil changes anyway.

Knowledgeable staff, Establishment well kept, and quality of work comes second to none. Schedule your next maintenance apt today with these guys

Great place

They do a great job and they are very nice.

This place needs to be reported to the BBB my car needed a simple oil change and now my oil. Pan is leaking oil they didnt want to fix the problem. Only sell.e a new oil pan and labor for 500 dollars horrible

I left from precision tune and they gave me an alignement and oil change. Everything was fine and when i left my hose to my radiator blew which they had nothing to do with but i called them anyway. I was 10 miles away and a guy named dave told me to pullover and hell be on his way. He was there in 5 minutes and solved my problem without charge. I love coming to this precision tune they are so helpful compared to others. I live in high point and drive all the way to west market because their service is awesome

Great service Im sorry the 3 stars was by accident

I had one of the best experiences ever here. Justin and David are the two I people I recommend for any services you need!