My order arrived fast, great packaging and item was exactly as described in the website. Also want to mention the great customer service. Highly recommend! A++++++++
Excellent value for inkjet refill kit (lots of good quality ink for most competitive price I found). Company website is user friendly and provides complete, short and sweet video instructions for installation and even walk-arounds for printer non-recognition errors. Precise description of product at vendor site (Amazon), very prompt shipment, and tight, neat, easy-to-store package. Highly recommend this company.
Didnt have what i was looking for in pigment based ink despite the search engine results leading here. I do like bch ink but even their most recent youtube videos are a bit out of touch with reality at times. Especially when it comes to printers and issues with them outside the USA.
They Do Not Respond. I ordered/received a print head, I has some questions about performance. They issued a return. I wanted to order another. I tried to contract them through ebay every other day for a while, contact seller for the product order, contact seller through the ebay store, Never received a replay, Always said cant receive messages, EBAY said it looks like they blocked my email address, I tried to contact them by phone several times, no reply, I tried to contact them on facebook, no reply, I found the president on Linkedin (they spin a pretty good story) and was going let him know about his crummy support, but just got tired of trying to contact them. I tried to contact seller on a different product with a different ebay account and they replied, confirming to me that they are blocking my ebay address. Interesting approach to business, Block the email addresses of those customers you have problems with, that way you only have email addresses of no problem customers.
Really appreciate BCH support staff and products. Running a small business during pre & post & during covid, has been a challenge that keeps changing from season to season. I have found BCH very helpful, not just with their own products and services but, if they dont have something or know something, they share with me other resources that are available. Most helpful!! Thanks :)
BCH initially sent me the wrong item. I sent it back via their provided return label and RMA. After that I didnt hear back from them regarding a replacement. After waiting for about two weeks, I contacted them again. I finally received a replacement another week later. Their initial error and their subsequent delay has cost me time and productivity.
Excellent support and service for refilling an older dot-matrix printer cartridge! Great blog articles available on their site as well. Highly recommended.
The answer to my question was helpful but lost a star because, to my mind, it was not complete. I was told sponge fatigue was the likely culprit but...no information regarding a solution was included!
Superb customer service, communicated with me from start(request) to finish(sale). A special shoutout and thanks to Kevin for your patience and professionalism.
I found this site when I did a search for my Epson printer not recognizing the cartridge. When I posted my question to the site, I got an almost immediate response, and when they asked for more information they were able to tell me the problem was my updating the firmware. I wasnt going to spend the same amount for OEM ink that I paid for the printer, so I donated it and put a big note that said Epson ink only and bought a new printer. Saved me hours of grief. These people know their stuff.
Quick delivery and quick response to technical questions.
I received a box of ink that was supposed to be 4-colored. Instead of blue, I received 2 black. I notified them late at night and it had been mailed out before I even woke up the next morning! Excellent service & support.
Amazing feedback, like always. Kevin is an expert. Very recommended
There are many sources of printer related product and information on the web...By comparison with BCH, most (to be fair- not all) are a waste of time IMO. In my case, information that no other source-not even the manufacturer- provided, and may have saved me from trashing my own machine came from Kevin.
Excellent customer service by Kevin. He answered all of my questions regarding the product. Will definitely buy again.
Excellent customer service. They go beyond the required to help you out!
I could not get my printer paper to feed on my Epson printer. Thanks to the genius of BCH Technologies and their You-Tube set by set directions, I was able to find and solve the printer problem. Very thankful, as I did not have the $$ to purchase a new printer, and love my Epson XP-420 that now works like a charm!
The worst customer service ever. Very rotten attitude about company rules and policies. I even tried to go back to my last page on their website so i wouldnt have to ask them who my shipper would be and they make sure you can not go back so, you ask them and they get an attitude talking about i broke company rules and policies and order is cancelled. Thats what happen when you get big like Walmart, you dont care about nobody but your immediate family. I just went to e-bay and got my order and they was glad to have my business. When I see BCH on any order I go the other way
Very efficient shipping and customer service.
I asked for support and they answered almost immediately that they do not do business with Mexico. What a sadness, I do business with Europe, the United States and Central American countries. Anyway, thanks for nothing. Poor understanding of Kevin and his company.
Great information and very helpful with problems Ive had with Epson printers. Youtube videos are also very helpful.
Great company to deal with. Quick response and fast shipping. Doesnt get any better!
Although the product I was looking for was not available at this time through BCH, they were very helpful in suggesting other websites where I might be able to find what I wanted!Excellent customer service!
Im very happy with my refill kit for my Canon printer... .. everything you needto fill your printer cartridges comes in the kit for a fraction of what new ones would cost ..and instruction video is clear concise and easy-to follow !!!!!!!
This company is great. They stand behind their product and treated me exceptionally well. I dont waste my time anywhere else, these guys rock!
BCH has a treasure trove of inkjet printer information and use advice. I contacted them to request information about purchasing a printer and they steered me to a serviceable, inexpensive machine. Thank you for your help!
My questions were answered promptly and provided the information I was looking for.
Quite honestly at first I was highly disappointed (why zero start or negative stars isnt possible is beyond me) because my request for information by leaving a phone message was totally ignored (to this day) however when I made the same request online I was helped almost immediately. Basically I wasted 48 hours by leaving a phone voicemail. The service from my online request was spot on, the information provided was correct and fully explained the problem I was having, and the situation was resolved. SO, 4 stars instead of 5 for not explaining on the telephone outbound message that leaving a phone message was pointless and they only reply to online requests for help.
Outstanding service! Quick response time and easy to follow step by step instructions on how to resolve issues at hand. Top notch! Highly recommended. Thank you
I think BCH is very capable in what theyre doing and they even share their knowledge so we can save our ink cartridges to help prevent E-Waste.🤒From their point of view I live on the other side of the World but the problem remains the same: how do I save my darn cartridge?🤬It is quite satisfying to help a constipated printer🥳🥳😁
They told me exactly what I needed to know.
Here is why I gave it a 1 star first the product that I bought was not correct for my printer even though it advertised it would work when I finally received it and watch Kevin’s tutorial a million times I realize that the printer he was using was different then mine but like I said it stated it would work WF2630 Epson it did not after having emailed Kevin and taking pictures he came up with a new part to make it work long story short the product kinda works but not as intended poor design in my eyes just my honest opinion Kevin thanks for all the help but I would go back to drawing board with this one
Quick and expert responses by Kevin to my questions. Impressed.
I give this company 5 stars. They gave me superb customer service to help me fix my issue. The covers to my hp black and color ink cartridges were slightly off and they would not sit correctly. Kevin went ahead and sent me a different design and they work great. I highly recommend them if you want to get the max out of your ink cartridge. I will be recommending them to my friends and family.
I ordered cartridges and a refill set. The USPS said it was delivered to my house, however, it never arrived. Their insurance carrier took care of it and I reordered on January 21st. I paid an additional $11.06 ($16.06 total) to get it shipped via FedEx, but they didnt see that and shipped again via USPS. Nobody answers the phone, however, they did respond to the email and refunded the extra shipping costs. As of today, February 2nd, I still havent received the product, which was originally ordered on January 3rd! I was trying something new; however, given the headaches involved, I will likely go a different route in the future.
Got email reply quickly. Questions answered, quality assured, ink works great.
A minor glitch in the order, but it was quickly remedied. Will I do business with BCH in the future - heck yes!!
The Videos were very informing for my HP I was able to finish some projects... My Epson cartridges however were not refillable so next step is to buy refillable cartridges for them and order the correct 9 pin to reset... Thank you for having everything I needed to continue to work and at a afforable price during this Covid season. Delivery was excellent!
I was spending $100 a month on ink cartridges until I found this company. I purchased the tanks for $81 and can not tell you how pleased I am. They work perfectly and have already saved me money. Fast shipping too! Recommend this company.
Very personable and kind, got back to me in a reasonable length of time. Knowledge and answered my question very professionally.Thanks Kevin.
Reasonably priced. Fast shipping. Great product. Highly recommended.
No one ever contacted me. Disappointed.
This is a Five star business. Im so glad I came across Kevin through YouTube. I was able to perform a Level 5 project by watching his awesome videos. Way to go BCH.
My first time messing with cartridges with a printer experience was awesome! BCH Technologies had an answer to everything problem either through YouTube videos or customer service BCH Technologies has your back! I recently purchased the bulk 100 ml x6 I was surprised with the fast delivery and the generous amount of ink Including quality and quantity! I’ve printed hundreds of pages and refills every time after getting the ink level correct the pictures or documents comes out more than satisfaction take my word for it! BCH Technologies deserves a 100 stars ⭐️ and it’s on my favorite list! Thank you BCH Technologies for all of your hard work!Thank you,Hussein
Great products for sale for the printers. Well set up website. Awesome customer service.
From help finding the video for my ink cart to fixing the lines found a month later they are amazing!!! Doing great things for us while recycling and reducing waste. This company has been a huge reason for my companys success, cutting our ink budget what we could get one cart for we have gotten 4 times and not even halfway into !! Colors look amazing !!
This is my favorite place to shop for ink and other printer needsGreat products with well informed shipping,, tracking, reasonable prices and excellent customer service .
Very quick to response my question on product comparability. Recommended!
Great experience. Actually put together a special kit to meet my needs. Thanks.
BCH acted as I expected.
I selected BCH products after doing in depth research for impressive Pigment Ink offerings to support printing images onto cloth for Quilts.Quilts require definitive cloth to receive expressive ink images that willlast and endure a beating with use over time. BCH won for this round.We will see how long the products bear the BCH images.
I had a couple of issues I wanted help with. Customer service was very helpful, and their response was very fast and thorough. First time using this product. The videos are very good and make the job easy. The new ink works good and looks good.
They got back to me pretty quick when asked for info so soon as a buy my printer most definitely buying a lot for vanon
Sweet SUCCESS at last!!! - I had refilled the larger HP cartridges for YEARS with no problem at all, then we had to get a new printer with a HP63 cartridge and I had ATTEMPTED to refill different HP63 cartridges at least 7 times with unusable results - UNTIL I saw Kevins video on YouTube and ordered their refill kit! Their kit and Kevins method was the key in my opinion :-) Kevins video made me determined I COULD have success AND THEIR PRICES ARE SO REASONABLE - theres no reason to buy from anyplace else! THANKS Kevin for making ink reasonable!
Great place to do business. Will be shopping here again !
BCH is always responsive, even to the smallest details. But most important, the ink is superb and has cut our costs to pennies on the dollar.
Overall very good products and very quick shipment also. I have ordered bulk ink and re-settable cartridges for a couple of different printers and with the exception of the cartridges not being recognized in an HP 8600 printer, am happy with the service BCH has provided. They sent me a return label (by email) for the cartridges that did not work and I just put them in the mail today. One of the color cartridges did work but the other two just would not, I did not check the black cartridge. I really wished the cartridges worked since the HP ones are super expensive.
I dont know who you are.
Extremely helpful with my needs, more humanized interaction rather than the typical automated help desk.
Like your product. Used silicone sealer for glue. Can be taken apart later if cartridge fails.
We received the wrong product call and let them know and they shipped the right product right away. Great response.
Nice support. to the point hitting the bulls eye !! Very prompt and courteous
Enjoy your product very much. I am testing out the cartridge you sent now. So far I have gone through 1 ream of paper with no problems. I will keep you informed.I also appreciate the promptness of your reply to my question and the solution you recommended.Thank you so much, Gary
Highly Recommend! Customer Service is AMAZING!
Had a hard to find item, it was in stock, and the shipping was fast! The next time I need something for my classic inkjet printers, I will know where to get it.
Great videos. Stellar products and instructions. I will continue to do business with BCH.
Technical folks at BCH are top notch in answering technical inquiries concerning their products. They are knowledgeable and very prompt answering inquiries.Their products are high quality and very reasonable prices.Thanks!
Communication with BCH was timely when delivery posed a problem. It was quickly resolved and delivered.
Not very friendly, no personal interaction, no after sale and not very ken to help
Hello BCH,Went to write a review of your service and nothing worked...I don’t use my google account hardly ever. The email you sent me nothing works. I’ll write my review here:I’m happy with the product. When I ordered I paid through “PayPal” guest with credit card. My only complaint is I never got a document showing my purchase order from BCH, I had to ask for it through your service. Also with this email you just sent me, there was no other way to write my review but through google, rarely use my google account. Also just got notice my PayPal account was suspended....never had an account. Your group should “tighten up” your operation.SincerelyDarryl Arenson
Good company, timely shipping, good prices. Kevin put up with my many emails and questions and each time had a great, clear and helpful response. He suggested a few options for my printer woes and advised on some good printer models and refillable cartridges to consider. Good one.
Rating would have been 5 but they didnt offer me a cost effective way to get their sponge-less conversion kits when I asked why they werent featured on Amazon.ca.BCH sell lots of other products on Amazon.ca but not those kits.Amazon Prime members often will get free shipping and Ive also used sellers that have very reasonable international shipping options. Ive purchased small items from as far as China with these services. Ill change my rating if they figure out how to do that economically.Their other products Ive used are all top notch.
Wanted to purchase sponge less ink cartridges and you denied my card?
Before I ordered, Ive never heard of this company before. I ordered some chip board pins for my Epson printer. They came within two days, and the new chip board pins work perfectly, and solved my printer error. Great and simple service!
I live in the UK and was not in a hurry for these items, I asked for them to be sent the cheapest way and was told that it would 5 to 6 weeks but it turned to only be 3 weeks,When the priming clips arrived they turned out to be a lot better quality than I had expected and the air pumps the same, I had wonderful communication from Kevin at BCH who said that they may stop international post, I do hope that they reconsider.
While BCH Tech did right by replacing an ink drum that was missing due to damaged packaging during shipment, they could have avoided the entire exercise by using a box rather than a skimpy envelope to ship their product.
Very good customer service. I sent an email about a product and received an immediate response and a replacement product within a few day. I would definitely recommend BCH to others.
Good price-fast shipping
For some reason I could not complete a repeat purchase on a Sunday. I found and wrote to the customer service address. There was an immediate notification of message received. The very next morning I had a full explanation of what happened and the error should have been repaired. It was and the link I was given provided direct and fast access to my order. I am very pleased and will continue to shop there.
The ink I bought for my Canon printer works perfectly. Sharp crisp colors. Will get it again or possible refill them myself. Thank you.
Ordered sponge less conversion kit but the color cap was broken in transit. BCH support was great, and I had a new one within a few days. Thanks for super support and a great product.
BCH helped me out manage a discontinued product. That is great support in itself!
I was very happy with the customer service I received. Some inks were missing so they promptly shipped the entire order again with no questions or hassle.
Prompt response to questions and timely delivery.
I do think this company is a good company. I do feel they care about the people and are very helpful. I dont know them personally but I do know I wouldnt trust anyone like I do BCH
Very happy with the Products appeal at first glance upon arrival. Its truly not a Beginners kit of ink refilling product, and the deep but otherwise thin instructions on the company website cover all brands and cartridges, but you have to know the finer details as these instructions as I said are pretty generic, bug for those who have done a few and are familiar with the units they are working on they will be fine. Shipping was a breeze, with very little time from the time I sent (PayPal) my payment, was the product at the door... very fast. Shopping was a little more intense not knowing weather to go with pigment or not etc. But Im soon to see the results of the quality that BCH is known for. Happy to have done business.
I have no idea what people where doingWith my order. It started may 1st 20.You guys took me for a serious spin.1st getting through to cust.ser.was terrible.after the waiting I try to track myPackage.i waited till 1st so many days I waited.being told it was out for deliveryOne day at 8:24pm I never seen or heardThe guy.i had instructions to call me if he couldnt get in the lobby door.he tracking said 8:24pm he never came upI spent the whole day w cust.ser.Then the next day it show he deliver 8:30pm. After waiting another 2 days.I never seen him or he didnt want to walk up 3 flights I left instructions..He never show. Or he went to a differentCity..i guess.this went on for over 1 to2Weeks I couldnt do it any more. He never came cust.ser kept telling me hes out for deliver my stuff .end of story.
When my order got stuck almost 4 weeks ago in Greensboro N.C. Post Office** These Fine People here saved the Day and Refunded my Money**My Item never came in at all*** I will continue to buy from** BCH** For all my Ink Needs** Jerry White
Help and support were among the best I have come across
You might want to review our transaction and possibly think of how I would answer your desire to know how I feel about it. Suffice to say, Its not good.Id think more than twice to repeat any further purchases to say the least.
Great customer service. They made a YouTube video to show how to correct the issue I was having. I was pleasantly surprised they took that extra step.
It fastand ok
Very good experience. Product was as advertised. Arrived missing one item. Called and had missing item the next day. No questions asked. Excellent customer service.
I was skeptical at first but I felt I had little to lose and much to gain. I was tired of the high price of cartridges and especially annoyed when they dried up after months of not using. I followed the online instructions and was surprised how easy. It didn’t print for several days but I thought it might take more time to penetrate the inside sponge. I was thrilled that it worked after close to a week. I’ve printed about 20 pages so far and it looks perfect. I’m hoping I can print another 100 before needing to add ink and eager to try the color recharge. Great product and support.
The service at BCH has been great the people there care about customers and they go out of there way to help. Not only getting you your order on time but help with any problems you may be having . Let me tell you for someone new in this game it is nice to have that kind of help. Good people to work with.
I have bought these refillable inks and the yellow is not yellow and ruined my cartridge. I have tried to get a hold of the company numerous times and still have not heard nothing back from them.
YOUVE BEEN WARNED. I would rate negative stars if I could. Customer service was so lazy that getting a reply back on an item inquiry (through email) his answer didnt make sense at all and started talking about something way off topic. As if he saw two words in my paragraph and just started randomly talking about them..After asking if he even actually read my message he replied they have lots of stock of ink (was asking about a set of ink advertised on their page at special price) but no set. Its literally the exact same ink. I asked why they cant put (out of their large stock he just bragged they had) the same bottles in a box and sell me their advertized price (would make sense right?). He never did gave an answer for it, instead told me to shop somewhere else. I asked to speak to a manager and never heard back. Their website does NOT state the sets are in/out of stock just shows the set at better price bang for your buck.Anyway the customer service is EXTREMELY poor and I cant believe the guys attitude on how I was treated especially after wasting my time at the beginning cuz he couldnt be bothered to actually read my email (is this guy really getting paid for this?)Was excited to find this company, was planning on being a long term customer (not to mention others I know would have been interested) but if Im treated like garbage and told to shop somewhere else when asking about their products AND ignored when asking for a manager then heck no I DEFINITELY WONT be giving you my business and will warn others to stay away. Walmart has by far better customer service.. and they at bottom of totem pool.Glad your company sent me an automated email asking to rate you on here weeks later cuz other potential shoppers who read reviews before doing business this is your warning shoppers. A company or business needs to be pretty bad for me to write this bad of a review but hopefully I help shoppers decide it may not be the best idea. And hopefully if anything the company reads it and starts kicking butt and actually training their employees what real customer service is and not purposely drive customers away by **literally telling customers to shop somewhere else** and ignore the customers whole point on contacting them for help in the first place. What a huge waste of my life this was.. NEVER again.
Watched on u tube and saw what they were doing and the dos and donts of converting your ink cartridge. so simple and very easy to follow their instructions
I purchased a canon printer with external ink tanks from BHC Technologies. I couldn’t be happier. The customer service is wonderful. I will be using them for all my printing supplies in the future. I highly recommend this company if you a looking for a solution to not having to constantly buy ink cartridges or are frequently refilling them yourself.