I felt welcomed as soon as I arrived. The entire staff was there to greet me. Had a wonderful experience & will be back. Took care of my car needs & kept me posted on progress. Hunter was superb. Thanks to all of you.

Took my automobile in for 45K mile service. The staff was exceedingly cordial, efficient, and gracious. Car came back almost as clean as the day I drove it off the lot (better than any car wash place in town). Theyre an excellent example of the high level of service and quality that Audi represents.

Merry was incredible! From the moment I walked in the Audi dealership, she was patient, extremely kind, and most importantly I never felt pressured with any decision and she answered every single question had. She is an expert on Audi and can tell you anything about any model. She made my car buying experience wonderful and has definitely earned my business again in the future. Once I purchased the car, I met with Gabriel who made the paperwork side of things quick and painless. He explained everything and made sure I was comfortable with every document I signed. You can definitely feel the family owned vibe at Audi Greenville. Again, I highly recommend Merry Poole!

Best experience Ive ever had buying a car and at 62, Ive purchased quite a few. Merry Poore is absolutely awesome. Not only is she professional and very friendly, shes beautiful too! While most customers are wealthy buying high dollar cars, I bought a 2006 used Jeep. She treated me like I was buying a $200K car. I told he what I was willing to pay and she said Sure, I can do that! and she did.The car dealership is simply beautiful with some incredible cars on display in the showroom. (Ive never seen a showroom car costing $234K before).Finally, Gabe Blackwell handled the business end of the deal and made it go super fast with both humor and professionalism.I highly recommend this dealership to anybody needing a car.Best experience ever!!!(Oh, and nice bathroom too!)

Amazing and professional guys,very friendly and very knowledgeable.They explained all the details deal what they have.Very focused to make their customers happy.Good job guys.

Smoothest car buying experience you can ask for! Thanks Andy and Gabe for doing your job so well! Highly recommended!!

Excellent service rep with April. Car was serviced in a short time with the additional things I requested done as well as noticing the bad condition of the wipers.The only additional thing that could be done is charge the car for hybrid or electric vehicles while waiting for customer to pick up.

Very nice high end establishment, customer service is great from everyone. Service department works quick to get you in and out as quickly as possible. Thank you Hunter for helping me get my RS3 service taken care of!

April Thornton is by far the best Auto Service Advisor, my wife and I have ever had the pleasure to work with. Her genuine and personal attention to detail is greatly appreciated. April and the expert Audi Greenville Service Technicians make owning four Audi’s, a wonderful auto owner experience. We highly recommend them.

What an awesome experience 😉🙂. I highly recommend Audi of Greenville. The staff is nothing but first class.The moment I stepped in the door I was greeted by Torin the receptionist. She was very professional and accommodating.Next I was introduced to Kaitlyn. She made my car buying experience such a pleasantexperience.All the employees seemed verycourteous and extremely nice.I looked forward to enjoying my Audi !!!

Doing business with this dealership was as simple and straightforward as one could ever hope for. It was like buying a car from your best friend and them saying yeah no problem Ill get your other car back to Columbia for you so you dont have to worry about getting a ride to Greenville.Absolute top notch everything from start to finish.Thank you so much for the R8!

This review has been a long time coming. The good folks at Audi Greenville really know how to treat their customers and make you feel like family. It has been 3 years since we purchased our first Audi and while the cars themselves are great machines, it is the customer service that will keep an Audi of some sort in our driveway for life.Hell, even if you have some other German automobile, they will service those as well. I stronglyrecommend you take it to them! Thank you Audi of Greeneville for always going above and beyond for me and my family!

A great low pressure buying experience. Our second purchase from Steve White Audi (Audi of Greenville). We had all of our service work done at this dealership for eight years. We went back for a new vehicle eight years later because of the car quality and the family owned atmosphere at Steve White.This trip, Andy was great to work with.

Friendly, professional and timely. All staff were very polite and informative. The facility was clean and well kept. Above and beyond customer service. Really awesome team at Audi Greenville. Great experience.

Had a great experience with my Salesman, Andy and the my Business Manager, Gabe! Both of them were very knowledgeable on all options and helped make me a proud owner of a new Audi! I would definitely recommend them to anyone looking for a new vehicle. Thanks so much Audi Greenville!

Merry was incredible!!!! She knew I was an out of town buyer and did everything she could to make my experience easier. She arranged for delivery and gave me an honest assessment of the vehicle. Even arranged for repairs before delivery saving me the headache of finding the service shop!Absolutely loved my experience and would certainly strongly recommend this dealer!!

April did an excellent job assisting me when I left my car for full service. She made sure that I had a loaner vehicle and that I had no questions about any features on the 2021 loaner.She was so professional and nice. It was a pleasure dealing with Audi for my service.Thank you.Shirley

Service here first time was a first class experience. I was greeted at the door and walked to my car even. One problem resolved and another still requires just a bit more time. Highly recommend Mr. Justin Bennett. Very thorough and did all he could to satisfy my needs. I will be back for future requirements!!!

Found Gregg and the service personnel extremely helpful and hospitable. Found making a confirmed service visit much easier than scheduling with my local Audi dealer. My work was completed on time and I was provided a loaner give them the length of my required service. Disappointed to find that my washer fluid was empty when trying to use it a day or so following the service and do not think that my wiper blades were replaced. However I would fully recommend the service department to anyone requiring out of warranty service on their Audi vehicle. I will certainly return and recommend friends to visit this dealership for either in warranty or out of warranty service.

I reside in NC, a drive in excess of 5 hours. I was assisted by Andrew Baron. He was outstanding to deal with. The entire process was initiated and completed via email, phone calls, and text messages. They were more than well versed in dealing remotely and over a distance. We first communicated Monday morning, had the deal completed Tuesday morning, and the new vehicle was delivered, transported to NC on a trailer, Wednesday afternoon, with the driver taking the trade with him. I will definitely look to do business with this dealership again.

Superb customer service. Extremely professional & friendly staff.

Walking into Audi of Greenville, I was immediately greeted by the receptionist who asked if someone was helping me. Within a minute or 2, as she searched for the right sales person, several passing employees stopped to ensure I was being assisted. Once my salesman Anthony showed up, he made the experience worthwhile. He not only helped me determine the best automobile for my needs but he was personable and made me feel that he was working on my behalf. At the end of the day, I made the purchase and now I’m a proud Audi Owner.

Great experience. Very easy to make appointment. Service team is always professional and appointments are always on time. Highly recommend Audi of Greenville service.

My sales has been, actually is, so amazing to work with. She worked around my schedule during the purchase period. She never gave me the hard sales approach. Even after the purchase, she has always made herself available to me for any questions Ive had, even at her off hours. She even found me the financing and terms I needed to make this work for me. If youre in the market for an Audi, call Kaitlyn, you wont be disappointed.

My 1 year old Audi has a warranty issue/recall that I have not been notified about. The passenger airbag sensor continues to malfunction and Audi basically continues to state they cant fix due to the part is not available. Not sure if the airbag will function or not. No loaner cars and Audi did not care when they were told that my teenage son rides in that seat. Told me to not have him ride in the passenger seat and gave no indication of when part would arrive and could be scheduled for repair. Maybe when the car is full, I will have him ride on the roof and it will be safer.

Can’t say enough about Hunter at the Audi Greenville Service Center. We showed up un-announced Friday am with an urgent issue that popped up Thursday evening after all businesses were closed. He went above and beyond to work our issue into the schedule and exceed our expectations… getting us back on the road within a couple of hours so we could enjoy the holiday weekend and not change our family’s plans. Outstanding!

Excellent customer service. Hunter was awesome.

My experience was exceptional. I was able to get appointment on short notice and the entire team, directed by April did a great job. April stuck to finding the problems and they were finally solved. Clay Sorensen

Outstanding service desk. Prompt, courteous and very professional. No other dealer in town can compare and I have dealt with many of them.

Excellent customer service. Justin took care to explain repairs in detail. Love that car was driven up to me with refreshing bottle of cool water. Everyone in department was quite courteous and helpful.

Horrible! That’s all I can say. Try your experience than you would probably say the same as me. 2 months later my phone apps for the car still don’t work as so call key for the car. Unbelievable..

Booked an service appointment online, arrived when the service department opened. Was greeted immediately by the porter & service advisor (Hunter). They got my car done quickly. I am very satisfied with Audi Greenville.

I think the Greenville Audi service department actually treats you better than their sales department. If that is even possible. Bought my wife our first Audi and we will never get a different car ever again. Top shelf service, top shelf product.

Merry was awesome! I purchased a Q5 and she was so knowledgeable about all of the ins and outs of all things Audi. Would definitely recommend her and Audi Greenville for any purchase.

The service is always Top Notch. They keep me informed, resolve issues and I love my Audi! Thanks to the Service Team you always make me appreciate you more each appointment.

Absolutely horrible. I was quoted a two hour service time on the phone and it ended up taking more like three hours 45 minutes from the time of my arrival. I tried to inquire about the progress at the two hour and 15 minute mark through their messaging system and again at the two hour and 45 minute mark no response to either question. Finally at the three hour mark I’m approached and told that the service is done except for rotating the tires and the fact washing the car. Do to my time constraints and the fact I’m already an hour over the time I was quoted I told them to skip the wash I need to get on the road. 330 comes and they’re ready to check me out I’m now informed that they didn’t rotate the tires because it didn’t need it and the car still wasn’t washed but yet it still took that 30 extra minutes. I have three Audis in my garage and will certainly own more. Although I’ll need service, I will certainly never buy or get a car serviced at Audi of Greenville again.You can call me any day except Sunday between 10 and 8.9/17. Still no response or correspondence. What a fake response from the owner!!!!!!

Brandy was amazing! She is so knowledgeable about Audi vehicles and really made our experience with purchasing our vehicle flawless. She was very patient with our many questions. She even took extra time to show us how all of the wonderful features worked, including the navigation system. Were enjoying our Audi. Thank you Brandy.

Very professional and personable service from April in the Service Department. She provided a loaner vehicle and explained AudiCare thoroughly without any pressure. Very pleasant experience.

Excellent service by Justin. He got me in & scheduled the necessary work. He kept me posted on what the mechanics did & why. He even retrieved my car himself for me in the rain so I could drive it home. Tim Brett

I had an amazing experience at audi Greenville. Ashlea was my salesperson. She is the sweetest person on earth, she helped choose the car of my dreams and overall had an amazing experience with everyone as well. Highly recommend ❤️

I drove 1.5 hours to buy a vehicle, I left making friends and a better vehicle then I thought I wanted. Brandy knew all the product information and treated us as if we were already Audi family! Highly recommend and will be coming back.

Great customer service and very prompt!

Excellent experience! I left a really nice car there too so check it out😉

From start to finish my experience at Audi Greenville and the Steve White location as a while was amazing. I went with no intent of purchasing, just getting a feel of what I may want and Kaitlyn set me up with the perfect vehicle. After test driving 2, I ended up purchasing the first and the process went so smoothly. From start to finish (including financing) I was there for a little less than 2 hours. Would definitely recommend!

Punctual, knowledgeable and professional, cant ask for much more. Other than outdoor seating for while youre waiting, that would have been nice.

Thank you Jim, Donna and Audi team for your assistance, My son really like his car.

I recently purchased a 2021 Q5 from Audi Greenville and the vehicle is amazing. I chose the Q5 because I wanted a vehicle that was fun to drive and loaded with user-friendly technology. This is my 2nd Audi I have purchased from this dealership, and I couldnt have been more happy when my inquiry was responded to by Brandy. Brandy Bishop was my brand specialist when I purchased my A4 three years prior and made the whole experience so awesome. She was patient and worked with me to find exactly what I was looking for. If you are considering an Audi and are wondering if this dealership is reputable and will take good care of you.....my answer is yes. And if you want to make a new friend along the way and have a great buying experience, ask for Brandy....she is the absolute best.

Hunter was awesome. He went above and beyond to ensure all my questions were answered, that all my coverage was outlined and processed and ensured all y concerns were remediated.

Andy and all the folks there are awesome. One of the quickest and easiest times buying a car I can remember! Thanks. Josh

Justin and his folks were incredibly responsive to our needs. And Andy did a fine job showing me the new Q7 and Q5. There were no add-ons that I could determine. We have the confidence to make it to NOLA.

Kudos to the Audi service department! I had a puncture in my tire this morning. I called April and she told me to come right over! She was even able to get me a loaner vehicle! Everyone was courteous and professional, i.e., great personalities, excellent customer service and extremely efficient. And, my car was ready in about an hour! I highly recommend Audi of Greenville! Thank you for helping turn a potential disaster into a positive and memorable customer experience!

We had a great experience! The receptionist was welcoming. Ashlea and Donna were great! They went above and beyond!

Called Asheville Audi to schedule my first oil change on my new Audi that I bought from them and they were over 2 months out and wouldnt budge. I called Greenville Audi and they got me in the very next week. Not only did they do a great job but everyone was super nice and made me feel like part of the Audi family. Thank you Greenville Audi for all you do.

Rey and Gabe were fantastic to work with. Extremely knowledgeable in the product they sale, but never forceful. This was by far the best dealership experience I’ve ever had! I spent significantly less time inside this dealership than I have during any other car purchase. I would highly recommend this team for your Audi needs.

The crew at Audi Greenville was extremely responsive and helpful during my purchase process! Not only did they find exactly what I wanted but they did a good job of even making the paperwork fun and exciting by holding great conversation.

Our vehicle was looked over for about 4 hour and there wasn’t any explanation on why a brand next set of tires had uneven wear. Yes! We were told that it needed an alignment, but that wouldn’t fix the problem. Never told what the overall problem was or how to fix it.

This is what buying a car should be like. Merry Poore is masterful at her job. She listened to everything I wanted in a car from the moment she was introduced to me. She then put me in all the cars she thought would fit most of those needs, ultimately finding the exact right car for me, all in less than 2 days and during a car shortage. 10/10 would recommend shopping at Audi of Greenville!!!

By far the best car buying experience I’ve ever been a part of! Highly recommend using Brandy and Steve White Audi for your next purchase

We meet with the sales representative right away (Merry Poore). She was very helpful in showing us exactly the right car for us. We bought the car with a minimum of fuss. Merry showed us all the important points about the car and how to use it.

Awesome service, professional and pleasant from start to finish, I was extremely pleased with my service. I was kind of nervous trying a new Audi dealer but they exceed my expectations!!!

I received amazing service from Audi Greenville today. I was traveling for work, and my 14 year old Audi developed a small coolant leak. The service department took care of me and set me up to make it home to Charlotte, NC. I would highly recommend this dealership.

Audi Greenville made the ordering & purchasing of my new RS6 a seamless experience and provided wonderful service throughout the process. My salesperson, Merry Poore, was a wonderful resource and could not have been more helpful. Thank you to her and all the team.

The service was outstanding!!!!We were traveling to VA from GA when our a/c stopped working about 30 minutes into the trip. We called Greenville Audi about our problem and spoke with Hunter. He said bring the car to the shop when we get to Greenville. They took about two hours to get the a/c going again, but Hunter made sure we were comfortable in the service lounge with water, coffee and snacks and then sent us on our way.Great service and I highly recommend this dealership!

It was great experience plenty of seating room and lots of snacks and drinks for you to enjoy during your service but the wait for the service is too long I was there 3 hours for an oil change and tires rotated and balanced😩

Absolutely wonderful buying experience! Ask for Andy in the showroom. And Gabriel in financial will get you out quickly so you can enjoy the Audi experience!

Although I was not thrill with the answer they provided they were very courteous.The only thing that I would say is that whom ever park My car in the lot they went right on the parking hump so that they bottom of my car scraped the bottom while pulling out.

Fantastic experience. First class all the way. I’ve loaner program. Hunter Ennis found the best deal for me and provided excellent service.

We just purchased our first Audi after having SO many electrical issues with our GMC Acadia. I called the Audi dealership to schedule a service and had them check a few things. I am so grateul for Hunter and his excellent service! He really made me feel like we were in good hands after explaining to him the hell we had been through with our GMC. I loved our experience and how friendly everyone was. Definitely keep up the great work!

Very courteous service department, thorough technicians. Brought the car in for one thing, and they discovered something else. Gregg was very friendly and helpful and kept me posted on the progress of the repairs.They provided a shuttle when picking up my car, car was washed and a bottle of water waited fur be in the cup holder.Great experience, thank you.

Always friendly and never a hassle to get our car serviced with a great team!!

I was in the market for an eTron and was unable to find one in Atlanta, so I started searching a bit more regionally. I contacted the dealership via the website. I connected with Ashlea and we were able to complete the entire sales process, including delivery to me in Atlanta, without even leaving my home. Id definitely seek out Audi Greenville when I need an Audi in the future!

Just cant say enough good things about Audi Greenville. The service staff is phenomenal. Theyve gone above and beyond for me, any time theres an issue, or I need service they give you a great loaner and go out of their way to accommodate you. Its truly a pleasure to go there. The upstate is really fortunate to have such a great Audi dealership in the area, my friends that drive other brands cant say the same. Big thanks to my service team, Gregg and Hunter.

Always courteous and very professional when I take my car in for service. I have never had a bad experiences with the service department or their service managers.

Service was performed to my satisfaction. April was prepared and quickly set up my loaner. She explained the service in thorough detail. Positive experience.

Friendly Staff, Wonderful Finance Manager! Overall Experience Was Great! In My Opinion, Audi Is Leading The Market In Automotive Design!

The team at Audi Greenville was quick to offer me a service slot. They diagnosed the problem, and solved it quickly. Always a pleasant experience at the dealership. Thanks guys!

Always attentive, accommodating, and professional service at the Audi dealership. Thank you for your attention to detail in servicing our vehicle to make it safe on the road for my family.

Andrew and Gabriel are Fablous thank you for the wonderful experience of car buying Andrew you are a person of your word. Mark and I thank you

Audi Greenville always does an excellent job, not to mention, they go out of their way to be welcoming and helpful!

Always superior service at Audi Greenville. One of the primary reasons I am back with Audi.

Great experience. Recommend an Audi or Volkswagen to everyone.

Kaitlyn was a great salesperson! She was straightforward and not pushy and genuinely appeared to want us to get the car that fit our needs.

I had a very pleasant experience at Audi of Greenville. My sales expert was very warm, pleasant and very informative. I will recommend Audi of Greenville to anyone that I know of that is looking for an automobile .

Ashlea Graves did an awesome job of finding us the car we wanted! Everyone one at the dealership was so nice and wasnt so pushy about us getting a car. They wanted us to be confident in what ever we were buying and explain everything thoroughly.

We are so pleased with the care, time, and quality of service we received from all of the staff at Audi Greenville. From the greeter, to the sales, to the finances, absolutely all of the folks were ready to help. Thank you!

Buying or leasing an Audi automobile is just as much a part of the experience as driving one. If you’ve test driven one, you know exactly what I mean. When you plan to drive away in this caliber of vehicle, whether an A3 or an RS7 Avant, you feel special. Audi of Greenville, SC has the ability to provide this glorious experience within the walls of their beautiful, contemporary showroom displaying an array of Audi offerings from the modest to the showstoppers.I have purchased 3 vehicles from Audi of Greenville. A 08 TT, 17’ A3, and now have graduated to a 19’ S4 Quattro. The most recent I drove down from Virginia Beach back to them specifically. I highly recommend this dealership and would consider making the trip back down for my next Audi upgrade. Cheers!

Excellent customer service. Helpful, prompt return calls, April was awesome! Service department is great! Busy yet still make sure stuff gets done and customers are taken care of!

The service is legendary!!! 🤩🤩🤩. The department is so accommodating and friendly. You truly get rockstar A list treatment. My rep was also amazing. They checked my car and didn’t try to trick me with unnecessary services, which has happened to me before as a single female. They were honest about the tread on my tires etc. Their showroom is spotless and well designed. I love my Audi and would only buy my next from Steve White!!!

The BEST customer service ever! Guy Mobley & Stephen Botts were fantastic! They explained everything about the warning light and safety features of my 2018 Audi Q7. They deserve more than 5 stars in my opinion!

I purchased a QY in January 2021 from Kaitlyn G. Fantastic experience! It was a very relaxed sale, no rush, no pressure. The finance manager was fantastic, no hard pressure on additional items. I had the Q7 in for a service appointment this week, Justin in the Service Center was great! Open communication. Overall, very happy with Audi Greenville.

Hunter, my service advisor was friendly, personable and made the experience very positive. The waiting area was inviting and comfortable

New to Audi from Lexus and Acura, great service experience so far. Concierge feel, great communication.

Always a pleasure to deal with Gregg and service team. Car ready when scheduled with updates along the way. Never surprised with work performed. Comfortable waiting area and refreshments offered. Top notch all around.

I’ve owned two Q7s now and use Audi Greenville for every service call. They are hands down the best customer service experience I’ve ever had with an auto dealer. Jim Kirby is my sales guy. They are always accommodating and make the purchase/service a seamless process. Keep up the good work!

I was very pleased with the service I received from Hunter at Audi of Greenville yesterday. Communication was great using the link he provided me with.

We had such a pleasant buying experience at this dealership. From the extremely knowledgeable salesperson (Merry) to the friendly sales manager (Curt), to the finance manager (Gabe), the whole experience was easy and actually enjoyable. We cannot say enough nice things about this dealership!

AMAZING service! Ray our sales manager and Gabriel the finance manager were incredible. The best sales managers we’ve ever had! He went above and beyond to teach us and make us feel comfortable using our new vehicle. We were super impressed with all of the staff at the Audi dealership. Would highly recommend to anyone!!!!!!

We recently leased an Audi and the team made it very seamless. Most info was exchanged prior via email and calls allowing us to spend little time in the showroom during covid. Thank you for a wonderful first leasing experience!

Excellent service, with impeccable attention to details.

In the middle of March, I had the overall maintenance and repair of my Audi Q5. The whole process lasted nearly two weeks, because I wanted to order spare parts (free of charge), they provided me with a car for temporary use. The whole process was enthusiastic, professional, careful and responsible! When my car was handed over to me, it was so clean from inside to outside, as good as new, very liked 😘