Phenomenal staff. Very friendly and extremely knowledgeable. I hadnt driven a moped in almost 20 years and they were very patient with me to go over all the details and allow me to practice as long as needed.If anyone needs a moped, 4 wheeler, dirtbike, or anything of the sort, I would strongly recommend you stop here first!
Got my ride! Repair service available. Have used that to. Upstate Cycle did a great job helping me find the right cycle for me. Right size, right color and right helmet. Thank you so much for your patience in helping me find the right ride!! Always wanted one.
Great selection of scooters and ATVs! Special ordered my Lance Havana Classic 125cc here and I couldnt be happier. Gerald kept me informed of where my scooter was while it was being shipped and sent me pics as soon as it was assembled. Scheduling my first oil change was a breeze and folks are super friendly!
Super friendly folks. Very knowledgeable on their products and stand behind them 100% while under a very short warranty period. Unfortunately some of there products although brand new arent very great quality. Both 4 wheelers which are about 3 months old now and really havent been ridden much because of weather arent running due to carb issues, but I guess thats what you get buying Chinese stuff.
The folks here at upstate cycle are great. They really helped me out with purchasing my great new bike. I love it, and would highly recommend that you check them out. The customer service and quality of their product is top notch.
Best shop in town for dirt bike essentials!
Great experience with Gerald and the Crew! I had a rear tire leak on my road bike. Upstate had a new tire in stock and they got me back on the road safely. The staff is super friendly and knowledgable. These guys go all out to take care of their customers. Nice job!!
Upstate cycle is the best motor sport shop in the world. the most important thing that makes them the best is the service from the sales personel and the service department. i highly recogmend anyone to deal with upstate cycle if you are interested in buying motorsports.
Bought a new 125CC dirt bike last week for my son and had an issue over the weekend with the starter switch so I took it back up this week and they replaced it with a new one.Great dirt bike so far and great customer service after the sale. Will definitely buy from these guys again!
Went in on Saturday to look at Mopeds for my son. Had done some research online but still had questions. The lady there showed us the different models they had available and took the time to answer our questions and help us make the right decision. They had a good selection to choose from and the staff were very friendly and helpful. They also took the time to walk through how to use everything to my son before we drove off. Very happy with the experience and the prices were very reasonable. Would certainly highly recommend!
Great place. Bought an SSR 70 for my kids there. They made sure it fit them well and were super friendly.
Absolutely the friendliest and most helpful people around. Definitely recommend checking them out
For Kenneth Brock - bought his moped here and really enjoys the Bintelli Scorch! Charlie is top notch!
I had a wonderful experience. Skyler was most informative and super helpful. Best place to buy a moped around!
Much appreciative of Upstate Cycle for hooking me up with the brand new 2021 Express Gator! Come here to get a good deal and a new ride their customer service is excellent. ✊🏾
Wonderful experience today with Skyler buying our moped!
Awesome place they are so friendly and professional I recommend anybody to go there
Good group of people. Been in business quite a while, and theyre always willing to answer questions. Give them a shot and theyll be sure to impress.
We just bought a 2021 Gator 50cc from here. Great place, very knowledgeable people. They were super nice and helpful. Highly recommend
Wonderful staff. Good prices. Good service.Cant wait to return for that oil change lol.
All around great people and service. They will go the extra mile to make sure your satisfied. 👍
They are the best people you ever want to deal with very professional thats why I would take my cycle there for all my mechanical needs
Upstate Cycle was a breath of fresh air compared with any other buying experience. The employees are helpful and knowledgeable. Gerald went above and beyond with my purchase of a Beta Xtrainer in information, answering questions, recommendations for the bike, and his set up expertise. The bike rides perfect thanks to his knowledge of the machine.All the research I did on the bike showed some common issues, but Gerald took the time to set up the bike to prevent the common issues. (Zip ties, carburetor adjustment and easy of use additions, setting the sag, etc.) There were no unanswered questions and there were no hidden costs.The accessories were on par with online costs and discounts were given after the purchase of my motorcycle. My purchase experience could not have been better.During numerous trips to the store I observed Gerald treating all customers like they were number one despite it being questions about a 10 dollar part, a 1000 dollar scooter or a multi thousand dollar motorcycle. All the employees (dont know all names) were kind and helpful. There was no pressure to buy anything like other dealerships Ive dealt with. Gerald you and your team have earned my long term business and I hope to ride with yall on the trails soon!
Shopped there on Monday friendly service from Dallas one of there sales associate.there also including the first oil change free.
I it was very well satisfied okay
My bro Lee Franklin came in to get a scooter and Dallas helped him get the best one for him!
Great people. Always able to help.
Love my new scooter. The staff was very friendly and helpful
Great place to get what you need. Good service!
Awesome moped reasonable prices and super friendly knowledgeable staff
Very good service excellent people. They really care about there customers.
Great service great people Very knowledgeable And had a great shopping experience
Great place would recommend this to anyone,great staff that know their business
Gerald and his staff were very helpful in helping me find the best 4 wheeler and equipment for my grandson. They made me feel so welcome . Im going to recommend them all my family and friends. Theyre the best definitely going to buy from them again. Thanks Upstate Cycle.
Would not consider working on my scooter because it was over 10 years old. That was their only question..age. ( it’s actually showroom condition and has a fuel problem but they did not even get that far.) Thing is model did not change for many years so my 11 year old is the same as a five year old. Business must be good if they can pick and choose.
Great service, great people!
I took my friend Don L there to buy a moped. They were very helpful and friendly.
Ive been wanting to go there and check out vast array of inventory.
Helpful even when busy and gives good advice and tips.
Love the moped I bought and the young man that helped me on the phone and in person was great. He even took my moped across the street and headed me in the direction I needed to go bc of the heavy traffic. Thank you again to this man. Easy to buy my moped.
Best moped ever bought thank you
Great selection and courteous sales person.
Nice store with a good selection of riding apparel and tires. Heather and Gerald both are very knowledgeable and they sell BETA !! BETA is an awesome off road bike brand that you don’t find everyday.
Good people very fair.
Young kid behind the counter isn’t the brightest crayon in the box. Better off going to Amazon.
Love this place, Gerald and whole staff are very helpful and knowledgeable, good prices!
Husband got a great 50cc here
Best moped place to get a new moped from
I got the part I needed
Love it got my first beta used and they have been a big help. Looking forward to when I can get a new new one!!!
Great people 💯 awesome customer service
Super helpful folks here with a good variety of scooters, bikes, and gear! Layaway programs available!
The lady in the front shouldn’t be selling if she doesn’t want to! I came in to buy parts for a 4 wheeler that I have and she kept saying we can’t fix anything that’s not from our bikes. I was gonna buy the parts and do it my self I don’t need you to do it that’s why I came in and asked for the parts but you were so rude. I’m a customer I had money to buy the parts I wasn’t going in to get them for free I’m a paying customer!!!!
Gerald is a very knowledgeable guy and its easy to see his passion for what he does. Definitely the place to go for any of your motorcycle needs and the only place Id recommend in the upstate going if you ride off-road bikes.
Upstate Cycle people were extremely polite and knowledgeable on what I was looking for. Never pushy to make a sell and even went the extra mile in assisting me after making my purchase. Will absolutely be doing more business with them in the future.
Great service and selection. Very knowledgeable staff!
I had a great experience purchasing an ATV. Gerald was pleasant, friendly and respectful. I even had a question the next day and he calmly explained how I should resolve the issue so that I didnt have to return to the store. I highly recommend this company.
Wish you could give no stars as a review! Charged over 150$ for a break-in oil change on a new bike sold by them. The actual customer service wasnt that bad however it appears the owner is trying to make up for NO business by overcharging out the A$$. Will never go back and plan to warn ANYONE from doing business at this place of business
Upstate Cycles have a huge assortment of mopads, dirtbikes, ATVS etc etc. and have all the equipment to go along with them, there staff is friendly and knowledgeable. I trust them with all my needs.
They were unable to work on my moped since I didn’t buy from them. However, they were still very helpful and friendly while trying to help me figure out what the problem with it was
Good stock of cycles if you have cash and know exactly what you want it is a good place to buy from
Great place good customer service and friendly staff
Gerald was outstanding to work with since my first call with him. He doesnt act like a sales guy, hes a rider and passionate about it. I bought a new bike from him and he even drove it down 3.5 hrs to me; I didnt ask him to do that but he did. Thanks Gerald!
Great prices and they offer repair services
Staff dont have time to help customers. cash in pocket. dont matter to them
I purchased An New Italian Bintellin motorizedSprint scooter lastAugust And, Heather has always been so helpful even when she’s extremely busy. Charlie and Gerald in the service department they really go there extra mile, and Paul the owner has been very hospitable and cordial In working with me on a part problem from the Manufacturer. The scooter was stolen back in the winter but praise God I was able to have it returned to me, that act can knock me out of warranty but I continue to allow the service department to do you my servicing and mostly everything has been A1. Highly recommend this establishment And you-meet the coolest people especially from Pickens.
Great service and friendly employees. Helped me with what I needed and at a considerable discount. Highly recommend!👍👍
Great dirt bike place. Very helpful. Sell Betas which are fantastic. They appreciate the business and it shows.
It is very good
The guys at upstate cycles are AMAZING! They went out of their way to help me today. Cant say enough about them!
Sold my brother a four wheeler and when it broke within three days of having it they wouldnt replace it or give his money back! Strongly suggest reading your owners manual before you leave the parking lot cause one you leave youre stuck with the item!!
My SON COULD HAVE BEEN KILLED so Im not sure what to think yet! I bought a 4 wheeler for my 10 year old son so we could ride together well I have only had the 4 wheeler for about 6 weeks and 3 weeks ago my son and his girlfriend almost wrecked because the tire was about to fall off, if I had not walked out side and saw the tire wobbling they would have been seriously injured or killed. But I do have to say the staff where very friendly when I was there and even gave me a free bottle of oil one of the best on the market, and where eager to help me out. But will they fix this mistake or try to make me pay for it because Im taking it back to make sure it is safe because I was told they would fix anything that went wrong because they warranty all there equipment and I paid all cash up front. My truck is out of the shop now so I will be seeing them tomorrow..Sorry it took so long to get back, but they did fix it and did it for free! He checked over the entire ATV before I left to make sure that everything would be completely safe. My son has been riding for over a month now with no problems at all. They do have very nice equipment at a low price now it is not a Honda or Polaris but they are very good for the money..
Awesome place
Seems to be pretty good place
Good place to be good place to get your bike fixed its a little expensive but you get what you pay for
Great place to do business. Awesome staff and service center.
Great experience
Terrible experience. Customer service a joke, overpriced and incapable waste of time. Parts not put back on and my bike was handed back to me with a flat tire... Monday July 1 2019 5pm- called and was told they had my tire and would install for $25 extra .5:30- arrived and quickly selected my tire. I then asked about the install and the girl seemed annoyed and yelled through the store (which had no other apparent customers besides myself) Is there anybody here that can change a tire? Nobody responded...The girl asked a couple people individually until one young man after prodding said ok yeah I can do it. I pulled my bike around and handed the keys to the mechanic at approximately 5:45 which leaves about 45 minutes for one back scooter tire.... Plenty of time for a fully tooled mechanic shop6:00 pm- girl comes and informs me that the mechanic cant get the muffler off (necessary to change the tire) because the bolt had been welded on. I was surprised and asked to go see. After about 3 seconds of looking I grabbed the bolt and was able to move it easily. So how could it move freely if its welded on? Clearly it wasnt. I showed this to the mechanic who just kinda stared at it for a few seconds and said but I turned it and it wont move. So I showed him again that the bolt was.free and he just kinda stared at it looking puzzled. I then proceeded to help him and show him how to get the bolt out.6:05- some other old guy comes back to thet shop from the store looking angry and says what the hell are u doing back here? I told him I was helping the mechanic get my tire off. He says in so many words I dont care were closed and your gonna have to come back tomorrow. I told him I called and they said I could bring it in and that they would do this. He told me word for word I dont care what anybody told you were closed and if the owner comes here and sees you two back here working im getting fired and Im not getting fired over some little scooter... So not only am I getting yelled at (by whom I later found out was the manager) but also marginalized because I didnt have expensive enough of a bike?! UnrealI told him the condition of the tire was bad and that it wasnt safe to drive but he didnt care and told me to get out.6:15- Im standing outside waiting for my bike and I looked up the store on Google where it says they are open until 6:30. So now I can see that Ive also been lied to by the store manager and that they clearly werent closed. I went back.inside and mentioned this to the manager who then basically told me to screw off and that he didnt care.6:25 my scooter was returned with a bad back tire that had been drained of air and not refilled. I actually left this shop in worse danger than when I went. Good thing there is a gas station a block away where I payed $1.50 to put air in the tire. I inspected the bike and found there were 2 nuts missing from the muffler set up that the mechanic forgot to put back inSo I ended up going home and changing the tire myself with a simple socket set and some big flat heads... Took me about an hour. This place is unprofessional and I would avoid it at all costs. Wasted my money, my time and my energy and put me back on the road with a flat tire and forgotten parts ... if u value your life and safety riding do not go here. They clearly have no respect for the safety of those they service and no desire to execute the claims they make to get u in the door
Lovely people and friendly and will help you
So far great place and people
Very nice people very helpful and patient
They really know what theyre talking about all the dirt bikes and scooters I personally known the mechanic for over 10 years hes one of the best Ive known
Hey these guys know there Stuff . Always came through for me . Great Moto Cross outlet too. Great parts, repairs and service. Keep on riding in the free world. Scooters and bikes. Tell them the 6 String Slinger 🎸 W. Keith Barnwell sent ya.✌️
Good morning customer service
Always friendly customer service
Eager to help you when you walk in the door. A le to assist w my issue & fix all in one visit w a short wait time.
Great experience, an individuals who Kno what they are During !y Scooter only place to get service !
Great. People. Will. Help. U. An. Very. Cheap. An. Reliable. Hours
Very nice people and great work!
I enjoyed buying my kids a 4 wheeler from this place!!
Always great customer service
They are quick to greet you at the front door and their mechanics are quite knowledgeable and prices are Beyond reasonable.
Great service, Great personable staff ...overall a great experience
My dad buy my son a 4 wheeler here in Christmas and we have to take back 2 times because is not working and the where very rude in the phone when I call to tell them the for the threed time is not working and is only being two day the we pick up the bike from then 😡
Pretty fair place..older guy up front thinks you know nothing and he knows everything!!!
Good service. Very helpful
Nice shop. ok place if you are in a hurry
I bought my bike here and any need Ive had after has been brought to these gentlemen and they havent let me down yet. Best bike shop in Greenville.
Stock parts for what they sell. Best prices and friendly service.