Bought my first financed car here. Rebuilding credit and thought I was not able to get approved but Luis in finance worked very very hard for me and got the deal done. Very much appreciated. Aimee and Matthew were my sales and they did a wonderful job and also did a lot for me. Would recommend this dealership. Ive been in the auto industry for over a decade and this place is definitely top notch all around.

Mark and team too great care of me. Mark kept me well informed of through out the whole process. was a trooper for staying a little bit after closing time to make sure delivery was complete. Special shout out to Bob for finding the color of the vehicle that I wanted. As rare of a color for the model I got. So glad he put in the work to find it and notify me as soon as possible.

I work the same hours Kuni Lexus is open. Kevin Lee was accommodating began the paperwork over the phone, agreed to wait for me to get through the traffic knowing I would be a little late. The following day of delivery Pierre was patient waiting for me to complete the finance paperwork with another patient gentleman ( I cant recall his name but the other two guys can tell you because they all worked together).

The wok included a lot of diagnostic testing which stretched the service into a 2 day affair. The loaner vehicle was a very nice 2021 RX350. However, after picking up my car at the end of day 2 and driving home I discovered the tailgate was left in the locked off setting (only operable manually) and the under-hood cover for the battery compartment was missing. When I returned the next day to have the tailgate restored to full operability they were unable to locate the missing battery cover. A new battery cover panel has been ordered; I will be notified when it comes in.

I arrived on time for an early morning, regular maintenance appointment. My car was not looked at until midday the following day! If you have an appointment, it needs to be honored. If there is an internal Kuni problem, it needs to be well communicated. Then I felt like there was conflicting info given on what needed to be done.Kuni is not respectful of their clients’ time. It should not take 15-30 minutes to drop off a vehicle and nearly as long to pick it up!! This happens every time I am at the dealership for service. As a comparison, today I took my other vehicle into Lincoln for regular maintenance. It took minutes to drop it off at the appointment time. Maintenance was completed in half a day and pickup took 5 minutes.For the high prices Kuni charges, there’s a lot ofroom for improvement.

I had a great experience. I arrived from out of the area and the Lexus team was able to help get my family into a loaner vehicle quick and on our way. The detailing was excellent. Thank you for your services.

I had a great purchase experience here. I had a lot of questions and time was spent to explain everything to me. Everything was handled when they said it was going to be handled. It was a great experience!

All of the people were terrific. My consultant, Donnie. Senior service leaders Jeff and Kelly. Treated me like a very valued guest. The whole team went above and beyond. Really appreciate the video feature. Great communication overall!

Working internally for another car manufacturer, Im a bit beyond picky when it comes to service. After buying a 20 year old Lexus LX470 in Philly in 2020 for adventures, and establishing a terrific relationship with a local dealer in Delaware, it was tough to ponder where to go next after driving across country and moving to Denver. Kuni Lexus of Greenwood Village had soonest availability, loaners & extremely friendly phone staff, and the process since day one has been terrific. With a 20+ year old finnicky Lexus classic model, its not just basic maintenance, but often an investigation and they dont blink, and just keep working with constant updates.Every step is digital, from Text message loaner car agreements, to live Text message video streams from the service technician as they work on my truck. Truly, a model for all to follow. Had to travel & fly away while my truck was in service. Kuni response? No worries. Well call you a car to the airport. Priceless.Such an easy experience, even when my old LX470 beast had more high mileage issues. I just bought another used Lexus IS and already have a 1st service appointment scheduled at Kuni. Thanks Josh Matzdorf, and Kuni, for making my hectic life easier!

Has a great experience buying a used GMC Yukon.Aimee Sales & Kelly Service went above and beyond to give me great customer service. They made it easy to purchase the Yukon.They deal with integrity and follow through in all issues. They do what they say they will do and that speaks volumes.Would be hard to find a better combination of sales and service anywhere.Thanks, Paul F Fischer

If you are looking to buy a new car, I highly recommend Lexus . They have the best service . My appointment took less than 15 minutes and I left with a loaner car . They fixed my car in 24 hours and send me a detailed video . Donnie was super friendly and quick . Love Lexus and my new car ! Also Thanks to my sales associate Derek for helping me pick out my new ride !

During car shortage on all major car dealerships, Lexus got so many car in their inventory. I was surprised. Many models and colors.

Jenna was incredible. She represents the Lexus brand extremely well. She listened to my needs and my concerns. She was extremely professional and treated me like I was her only priority. I would love to come back and work with Jenna. Extremely impressed.

Kahled was truly authentic, helpful, kind, caring and a joy to work with. He made the process so easy and i finally have my dream car!

Sean Sellers is by one of the best people I’ve ever worked with. I have been to several other Lexus dealerships in DC, MD, VA, MO and CO. Sean has been attentive, patient and is extremely knowledgeable. I really trust himAnd the team to continue to make my very old car safe. I appreciate everyone at Kuni!

Appreciated the full disclosure and open discussion and exceptional helpfulness and service. Totally different dealer experience - highly recommend Kuni!

Great communication, honesty and personalities were fun. No hassle. I loved that they were happy for us and truly felt that. They understood our concerns and goals with why we were purchasing a new vehicle. The finance portion was fun and I enjoyed it as being a happy moment and not a stressful one. And they put a bow on my car!! Meant a lot because they celebrated with us.

Ive been a customer of Kuni Lexus for about 10 years, and Ive always had great service! From the time you drive into the Service Department, you are welcomed by your name over the drive and by a service representative. The initial waiting room is comfortable and offers hot or cold drinks until you meet with your Service Consultant. Matt Shields is currently my Service Consultant and is efficient, understands any issues to be addressed, and always keeps me informed while I wait upstairs in the expansive and beautiful customer waiting area. At times, I have relaxed with a book by the fireplace. Other times, I have used the Office Area which is convenient when I have a project deadline. Matt keeps me updated with a video of the service process and the diagnosis of tests accomplished. If I have extended work done, Im always provided with a loaner car, which is very convenient as well. What more could a customer want when having their Lexus automobile serviced? GREAT JOB, EVERYONE! Thanks so much!!

I spent a Saturday with Spencer test driving a new car purchase. He was wonderful. In the end I did not purchase my new car from Kuni only because they didn’t have the exact package in a vehicle that I wanted. Instead, I went to another Lexus dealership where the level of customer service did not at all match Spencer’s and Kuni. Spencer was friendly, professional and personable, and there is absolutely no question that I will do business with him in the future.

John Lott was great, kept me informed of the prices and what was being done. No out of the blue nonsense, great service

Sean was personable, professional, and knowledgeable He went out of his way to make the experience with your dealership enjoyable. Please let him know how much I appreciate it. I definitely want him to help me the next time I have my car serviced with you.

Everyone was great from start to finish. Our salesman, Raymond Rodriguez, was amazing! He was very knowledgeable, courteous, and professional in every way. We never felt pressured and always was asked how he could help with anything. Our car buying experience was the best weve ever had by far.

I like the way Clay Mills stayed in touch and kept me up to date on my vehicle. I loved the video that showed wheat they did to my car. Every person I came in contact was friendly and helpful.

Customer service was professional, kind, attentive to my needs. All my questions were answered in a detailed manner. I will absolutely continue to use Kuni for my future vehicle maintenance. Thank you.

After picking up my Lexus LS 460 the tire sensor was flashing. Upon taking my vehicle to another tire shop they re-installed and re-programmed the tire senor and the problem went away. This should have been resolved by the technician working for Kuni Lexus before I picked my car up!!

It was a great day at Lexus to get my car serviced. Everything happened so smoothly and I was out within 2 hours. I was treated very nicely by Mr. Jeff Schenden and also they sent me a video of my car getting serviced which was an awesome experience. Overall, I am very satisfied with my experience at Lexus Kuni. Kudos to the team, Great Job!!!!

This was my first true visit to Kuni, so I got to enjoy the client lounge. The young woman at the snack bar upstairs was delightful -- appropriately welcoming and a perfect person for the position! She told me that she has been on the job only a week and I was surprised. She was a quick study because she knew the answers to all my questions. My service person, David, was great also and responded to all my questions easily. I also spoke with a salesperson, Asaya, who interpreted my requests easily and gave complete answers, all without making me feel like I was being pushed into a purchase.

Joe the mechanic technician is the best! Great customer & community service!! Went above and beyond to help others. Very honest, a man you can trust.

Many thanks to Kevin Lee, Luis Ramos, and Matt Logue for their thorough communication, friendliness, and expertise.

I want to whole-heartedly thank you. I went to a new service shop that promised low priced oil changes. They were a rip-off. A forty dollar oil change turned into $1,200 worth of much needed work. Had me afraid to drive my car home and they didnt even reset my schedule a service warning light. I went back to Kuni Lexus for a second opinion and was reassured my car was safe. I will never stray again. Thank you Nate and the whole crew that took care of me and my car. I know I can trust Kuni Lexus with my car.

We dropped off our 2020 RX350 early on a Monday morning for a complete detail. Our car only had 2,700 miles on it so it was in prestine condition. We were originally told that Kuni would only have our car for one day. By Monday evening, we didnt even receive a call about an update on our vehicle. Late Tuesday, we received a call indicating they were very backed up on detailing because everyone brought their car in for detailing so they were running behind so they needed to keep our RX350 another day.Wednesday came and went until late in the day. We received a call saying they had our car outside but it rained so they had to wash it again! It was so late in the day and we had severe thunderstorms that they offered to keep it in an enclosed area so we could pick it up on Thursday morning. I was very disappointed that Kuni detailed my car and then placed it outside! A detail went from 1 to 3 days and the communication was seriously lacking. We had a rental car but my husband took in my car for detailing so the rental car they provided, couldnt be driven by me so not having a vehicle for 3 days was bothersome. They clearly need to work on their communication. I was very frustrated that a vehicle in absolutely great condition had to be there for 3 days for detailing! The interior didnt seem like they spent much time on it. Feeling a little frustrated at this point.

Very professional, courteous service department at Kuni Lexus. This dealership is a big part of why I will be buying another Lexus for my next car. The waiting area is very large and comfortable with a nice food and beverage bar. Ive always been treated well at Kuni Lexus. Five stars.

Great all around. Donnie is always a pleasure to work with.

Harold was absolutely wonderful and had us feeling very welcome with our first new car buying experience. He seemed to understand our needs and our financial limits and I found him very intuitive and trustworthy. I would definitely want to come back to him for my next purchase.

I recently purchased a ls400 that unfortunately didnt have a key, so after calling the parts department they said they would be able to get me a new one. I believe I dealt with Scott (not 100% sure, but if I remember I will update) on the parts side, and I couldnt be more pleased with the experience, he was upbeat, professional and very attentive it was a very refreshing experience from the usual drull of picking up parts and definitely made an impression on me. Despite another dealer being much closer, Im definitely going to take the extra time to come down here.

Kevin, Mark, Bill and Kifah were all so nice, helpful and really provided the best customer service. Everything with my car buying process here was so easy. They worked around me and my husband’s schedule to sign documents. I am extremely happy with our new RX350. I will definitely send people your way! Kevin has been awesome with follow up and making sure we are all good. I really do appreciate that!

Staff are nice and professional, and a really nice facility. However, their used car prices are outrageous. Just make sure you shop around to ensure youre not getting jacked.

I came in at 10am for a simple oil change. I was told it could take up to two hours to complete (WOW...really?). At any rate, I made myself comfortable upstairs and at 10:50 I received a video from the technician indicating my oil change was complete and no other issues had been found. I knew they would probably send it through a 5 minute car wash, but I continued to wait patiently. At 11:45, when I had received no updates, I took a walk around the property and found my car parked way off to the side, bone dry. It had obviously been there for some time. So then I came back in and asked when I could get my car back. I was told the car was still being completed (??) and the service agent was with another customer. So, hes been with that person for the last 45 minutes?Everyone was perfectly pleasant to me, I just dont appreciate the extra hour I had to sit there with no communication whatsoever, when its clear my vehicle was complete. On a positive note, Pierre was awesome and he got my Bluetooth for my new phone working after I had failed for the last week in my own attempts.

Kyle is my service advisor. He is the best manager to work with. He is always prompt to provide update and seamlessly take care of issue. Thank you Kyle you are the best!

I love Kuni Lexus. Their service is impeccable.

Iv was on hold for 26 minutes, wanted to change an appointment we had. The call just kept ringing back and no one ever picked up to even tell me anything. The advisors probably have the phones volume turned down. A last impression is a lasting impression.

I was very impressed by the service department and the vehicle runs great afterwards. Really pleased.

I was very pleased with my service at Kuni and I am coming to you for service in the future! I had a bad experience with my RX shutting down at 13,000 feet heading to top of Pikes Peak. Colorado Springs Lexus no only dropped the ball- hell they lost it! Sean helped me pair my new phone, explained the sos button so I would know how to us it. The service manager took over for the second day and he did an equally good job!

Mark and Kevin were very accomodating and excellent to work with! This was a five star experience and I am glad, my past lease was not so good and Gayle suggested I give it another try! Glad I did, thanks for the awesome service and beautiful car!

Specifically, about Nate Hoffman, he has always provided me with the utmost service. He called me as to the issue the NX300 had with the fuel pump replacement and when he ordered it and provided me with the date most convenient for me. He provided me with a comfortable car I was used to using and keeping me abreast as to when I would have my car in my hand again. The whole process took less than I thought and called me as to when I would pick it up. It was so seamless and convenient. Thank you, Nate!

Best service I have encountered. Too bad it is just too far from home to use as my regular place of service.

After having an excellent experience purchasing a used Toyota, a service representative called me to schedule repair work that needed to take two days. I had purchased the car with the knowledge that the windshield and scratches would be fixed. But I was told that I couldnt have a loaner car because I didnt buy a Lexus.

The manager was excellent my service rep didnt send me a video of the service as they usually do wasnt as personal or detailed with the work as they usually are didnt communicate well was vague and dry. The service tech broke a lug nut. Which help me stay 4hrs wasnt communicated to me until 2hrs after being there. The manager was friendly and outgoing from the time I came in until I left. Asked how I was doing thought I was leaving and when I told him what happened he took care of the bill. The rep could have been better

I had a great experience with the service department at Kuni Lexus. I had reserved a loaner and had no problem with getting it. It was overall a great experience, and I will continue to service my car at Kuni Lexus.

Mark and Luis were both wonderful and made it easy and quick. Mark went above and beyond to come to my house after a long day at work to program my garage door opener. He even offered to change out my burnt lightbulbs in my garage opener in the ceiling. Hes the best salesman I have ever had the pleasure of working with - totally professional, personal and efficient - a winning combination. Hes an asset to your dealership. This is my 2nd Lexus Ive purchased from you.

Easy setup appointment online, easy dropped off and pickup plus extra inspections to make sure my car is on excellent shape. Advisor is very friendly and made it easy for me.

Bill was great to work with, was patient with us, and did not pressure us in any way, unlike other dealerships that we had recently visited. Even when we experienced a bump in the road in financing due to a error on our part, (credit freeze on our account due to prior fraud) they were able to work around and get the deal done. Will probably be bringing another family member in to buy her new car as well.

When I picked up the car, the sales person said he would send me a link to a You Tube video on the car. This did not happen and when I asked for the link he sent me a copy of the an email chain with another customer that contained the name of the video. I then used that name to search for the actual video. I also asked the sales person how to obtain a manual for the car and he never got back to me.

Kuni Lexus of Greenwood Village is probably the best, most incredible dealership I have ever been in. It feels like you are in a 5-star hotel while getting your car serviced, which is just the experience I want to have in my early retirement stage of life. Ive worked long and hard to now be able to experience amazing, and that is just what Kuni Lexus is, amazing!

Third time had to wait exceedingly long time for repair, car wasnt ready on time. Today, 3 hours for changing out tires. No manger to be found. Also charged approximately $60 for rags. Over priced. Headed elsewhere next time. I will add that as I was finally leaving, they comped my entire charge. For that I am thankful. Very nice staff, but they need to get this place under better control.

Ive been a customer of Kuni for fifteen or so years. Kuni always excels in everything they do. I did run into something I had never seen before. I had to leave the car over the weekend . . . and when I came to pick it up the agent apologized that it wasnt clean . . . they had cleaned it on Saturday but it rained Sunday. Uh . . . they could have cleaned it Monday a.m. I know its minor, but its my first disappointment in an otherwise excellent dealership.

Gave me directions when I got there that someone would come take care of me. Service was done in the time they estimated. Really appreciate the video of what was done.

Amazing service and patience shown as we had to drive up from over an hour away and they kept the car reserved for us. Thanks so much.

Clay Mills recognizes what needs to be accomplished and spells it out clearly. I like the video walk through from the technician and Im confident in the service being completed on our car.

Service is a delight here. Jeff and all the appointment, delivery, pickup and maintenance staff were professional, friendly and courteous. Can’t think of a way to make it better. The video service report tops it all off, leaving me confident that the service I received was what I needed and what I got.

This was my second car purchase from Kuni Lexus. Raymond Rodriguez was outstanding, very knowledgeable, and stayed with us throughout the entire transaction. Raymond, offered to FaceTime if we had any questions.

This is the second car I’ve leased with Pierre. He is patient, knowledgeable, responsive and just an overall great sales person. Luis the finance manager made this the best experience I’ve ever had turning over my money lol. Both are top notch!

They forgot to reinstall some part im my car after did for some recall. I still wait when they will fiv it.

All the staff were polite and helpful and friendly. The process was smooth and the facility welcoming and clean. We thoroughly enjoyed our experience.

I received great customer care. My most recent visit was for maintenance on my car, but I purchased the car from them also. I received excellent service on both occasions and would highly recommend them!

Khaled was great. Very nice guy and show me the car that I was looking for. He is very care and was checking on me. The experience was excellent with him at the Kuni Lexus

Kuni Lexus is a great dealership. I always get treated very well. Getting a loaner is a great plus and much appreciated. My service writer Kyle was very nice and very attentive. Thanks for always taking care of my car that I love so much.

Our sales rep Pierre was nice, however the general demeanor of employees, specially the manager was very dismissive. It seems as though no one there had ANY interest in selling a car. Were looking at the NX300 vs a Mercedes Benz GLC350. We were not explained anything about options, or why buy the Lexus over the Mercedes, or what the luxury trim has over the standard model, etc. NOTHING. We are an older professional, middle class couple, and felt very unimportant, like Lexus has so many buyers right now, that our money just doesnt matter. Definitely NOT buying a Lexus, because truthfully I have NO idea why buy one!

Clay was thorough and helpful. He did a great job! Thank you, Clay!Linda Olson

I so appreciate Donnies honest and realistic approach. He is a stellar representative for Kuni. I do wish that your pricing could be pared a bit. The quality is superb and the customer does have to pay for it.

Pleasant, efficient and helpful. The waiting area is nice and the representatives actually cared about taking care of you. Overall lovely experience.

I was made to feel like I was making up that my door rattled. I had to drive from my house, which is by the airport, to do a ride along with the service technician. The door lock fell into the door and was what was rattling. When I came back to pick up my car, my brakes were making a bad noise. Clay sped walked to my car, then threw my keys on the dash sped walked to the service bay, told Adrian to deal with me and stormed off. I never want him as a service advisor again. Adrian was super helpful and pleasant. I could tell he wanted to help me and he said they should have offered to pick up my car and drop it off. That was never offered to me.

I love the facility and friendliness of staff. My Service advisor forgot to notify me of my vehicle being ready, I ended up spending an extra hour waiting, but I understand they are busy. Other than that, the service was exceptional. For this reason only, I would prefer a Lexus vehicle over other brands.

I dropped car off at 10:30 AM for a 10:45 AM service appointment on Monday, 4 Oct. It was to be a 60,000 mile service...nothing special and nothing extra. I was told it would be 41/2 to 6 hours but would be advised if there were any issues. I took my loaner and left for other appointments. After 5 hours I returned to be told that it didnt look like it would be finished that day but I could take the loaner home and come back the next day. Upon return the following morning, I learned that service had not started the previous day and that it would be as late as 1:00 PM that afternoon before the car would be ready. It was closer to 2:30 PM before the car was ready. Over 28 hours from the drop off time. Unacceptable! I dont fault the Service Advisor for the delay in maintenances performance but a little better communication over the delay would have been appreciated.

I learned how to work radio. I had good coffee and a muffin. I used the computer, charged my phone, and watched TV. All good

Sean was an amazing salesman to work with during my purchasing experience. Even though it was a busy day at the dealership, he made sure that he answered all of my questions, addressed my concerns, and continuously kept me updated throughout my wait at the dealership.I really appreciated an associate (Mae) orienting me to all of the features of my new car, as well.Top notch service!! Thank you.

Everyone who I dealt was extremely knowledgeable and friendly The entire process was expedited in quick time. You have excellent team members!

Everyone here is extremely friendly! The process was simple, and I did not have to spend hours sitting in a dealership. Definitely recommending this place to my family and friends. Best car buying experience I have ever had

At the time I made the appointment I was told I would have a loaner car. When I got there I was not on the list for a loaner car. My service adviser was able get on for me 1 /2 hours later. I was very happy with Kunis service with the exception of this one mishap.

The General Manager of this location, Bill Lamphere, is absolutely fantastic! I would 100% recommend you go here with anything Lexus related just knowing how much this man truly cares about not only his guests, but also his team! You can tell this place is ran with true leadership in place. My hat is off to you Bill! Thanks for everything you do everyday!

Overall buying experience was excellent. Bryson took great care of us, answered all of our questions, and took the extra time to demonstrate the features of our new hybrid. The trade-in process was great and we got good value for our trade. Financing was almost effortless. This is how car buying should go!

Letting you know when your parts are in instead of letting them sit there and the customer having to call and check it two months except for that the service was good

BEWARE, Kuni has a vehicle listed at one price, I go to look at such vehicle two days after advertisements were posted. Vehicle now costs $1000 more. They treat their cars like lobster, Btw the vehicle is still listed at the price I went in there for.

I wasnt intending to purchase a new car, rather I was looking with my husband at a few luxury car dealers. I found Kuni lexus and our Sales Consultant Mark to be very welcoming and down to earth. Mark really talked to me about what I was looking for and made a suggestion, turns out it was the exact vehicle I wanted so we just went ahead and financed it. Really great experience from beginning to end, I didnt feel like I was being sold anything rather coached through making a decision. The finance person (his name escapes me at this moment) was super nice and fun. I couldnt be happier with the experience and of course my lovely new Lexus Hybrid. Thank you!!

I recently got my brakes done by the service department at Kuni Lexus. Paid 450 and the noise was fine. After driving for a month and half, took the car for service to another Lexus dealer. They checked the brakes and the tech asked why the brakes had grease between the parts, I told him who did the brakes last and its not something I was able to do. I dont have the skill to do that.Call the service manage at Kuni and chat with him. He mentioned since it a F sport this is something that is common and it will have this issue. Why did they have grease? That is not something we did,,, So I did it … Also the other dealer tech called Kuni service manager and mentioned what is been done. I paid another 900 to fix the issue done by the kuni dealer and they dont care.In short who lose money the person, who buy the car and Lexus just makes money.Beware about the service provided at Kuni. Caution.

Bryson Gardell was amazing and very patient with us! Bryson made our buying experience so much more enjoyable. I look forward to coming back to do business in the future.

Bryson is knowledgeable and a very good salesman. Hes the reason I bought another Lexus (8 total).

Best vehicle purchasing experience I have ever had, spanning 10 purchases over 45 years. Sean Beatty was knowledgeable, accommodating, easy to talk to and most importantly listened to my wife & me when at Kuni. Our Finance associate Luis Ramos was personable, didnt push extras but did emphasize the pluses/minuses of them. Test drives, sale and paperwork was completed in less than 2 hours in total. I highly recommend Kuni to anyone desiring a positive and fulfilling new vehicle experience.

Dinosaur dealer. Dont come here unless you like them hiding fees and pulling your credit. Like 20 years ago. HIDDEN doc fees. They disclose $590 but really for every car its $751. So just add that to any price you see. They will. I had my own USAA 2.99% financing. I told them I would buy their car after their salesman sent me video and described car to me. Then they spring the $751 doc fee that is undisclosed. Then they say they have to pull mine and my wifes credit. Why? I have my own financing and Im absolutely not using theirs. They say to secure the car in case the deal doesnt fund. What? USAA not fund a deal? Nonsense. I tell them no problem I will leave the car on their lot until it funds so no risk. Nope they say they are not holding the car. This is why Carvana, Vroom, Carmax, Shift, and bunch of other dealer sell and do everything online. Because of businesses like this.But happy ending. When I refused to allow them to pull my credit the next day I found the same car, with 40k fewer miles for a couple thousand more. Thank you Kuni for being so backwards and fear driven !

I felt a little rushed, as I can imagine with the limited staff, etc., but I feel some things could have been explained more, instead of when I picked up my car. Also, this appointment included a recalled part. Only after I brought my car in was I told that Lexus will fill my gas tank because of the inconvenience of bringing it in for a recall. I had just filled up my car so I couldnt take advantage of the offer.

I reported an issue with the speakers in my car. They told me that the sound technician was unable to hear anything wrong. Its still there and it is fairly obvious. I wish someone would have offer to have me in the car so I could point the issue out. Now I will have to take the time to schedule another visit and hope this issue is corrected. I was told the speakers in my car are still under warranty so I hope everything goes smoothly. Thank you! Fernando C.

My granddaughter and I were treated was treated with respect and felt very good to be with a good dealership The staff was very friendly offers snacks And drinks I would go back to buy another vehicle when I can afford it

My most recent interaction with Kuni was a simple one. I needed a wiper blade and I was in a hurry. I called the Parts Dept ahead of time (only 5 min ahead of time) and spoke with Scott. When I arrived the wiper blade was already at the counter with my name on it. Scott came outside and put it on the wiper arm for me. He was friendly and cheerful and I was out of there within 5 minutes. What a great experience from start to finish! Thank you Scott, thank you Kuni.

Donnie was great. Kuni was extremely busy, despite that, Donnie was fantastic, prompt & helpful. It was my first time at Kuni & it was a wonderful experience. Will be back for sure!

Great Service - Thanks!Sean Beatty was super helpful. Made the purchase of my used 2006 GS smooth and painless. Sean and the rest of the staff went out of the way to make me feel valued even though I was not not buying the most expensive car on the lot. It felt good to know that I was absolutely worth their time and attention. I appreciate Bill L. as well - he made the deal and price straightforward, honest and within my budget. His honesty, forthrightness and willingness to help was outstanding. Ive heard good things about Kuni before, but from the service and parts department to the sales and executive team - this is an outstanding organization. Theyll be my first stop the next time I need a car.

Spencer was helpful in the processor of going over the features and putting a deposit to hold the NX300 I wished to buy. Both Spencer and Luis made the experience of completing the purchase easy and stress free.

It was complicated. I brought my car in for a shattered sunroof. It was discovered there was also a damaged part. Insurance was a nightmare. David was awesome. He kept in communication with me through the entire process. Jena arranged for me to pick up for car after your service department closed through the sales department. Your staff was top notch!

I called our sales rep back which he has been very helpful. He was setting up for my car to be re-detailed because of the smell of the car was burning my eyes and nose. Still have not heard from anyone to set this up. Very frustrating.

Angela Drake was amazing!!! She was so helpful and kind. She was not pushy or overbearing. She truly had my best interest in mind and was attentive to my needs. I appreciated her knowledge and helpfulness. I would recommend her to my family and friends. I LOVE my new Lexus!!

Nate, our service representative, worked really hard for us to get money off our hybrid battery replacement. We really thank Lexus and Nate for such a good experience, with our GoodWill Warranty, given by Lexus, and for the courtesy vehicle, that I used for a week and a half. We are extremely grateful and thankful to the Lexus team.