Enjoyed my experience there. ☺ Miguel answered all my questions, gave advice and was very patient. This place was recommended to me and I would recommend it to anyone. Ill definitely go back. They have more items online, but I just like to see what Im getting. And they have Ashley furniture. I just hope it arrives quickly.
Hayze was very helpful and resourceful and lots of great deals there
Joke of a business. Great items at good rates, but the people are horrible. Placed an order on Feb. 4, 2021 (paid in full) and was told early April delivery. It’s now May 24 and still no couch. Every time i call they get mad and get an attitude for me wanting to know why i still don’t have my item. I’m now consistently being told an additional month each time i call. Deeply regret doing business with these people.I NEVER leave negative reviews because i always give the benefit of the doubt. But this is an absolute joke. The attitudes and negativity from the staff tipped the scale.
Smooth and easy getting what I wanted. Family loves the couch. They take good care of the customers
I love going here! I always find something great for the space I want where it is in store or online. Mike & Hayes are both extremely helpful when I had questions or had a hard time finding an item for the space. Both were easy to work with, friendly, and had wonderful recommendations. I have ordered bar stools from them, 2 oversized chairs & a small table. All the items came in a timely fashion, and if there was a delay I was called right away. Overall it was a wonderful experience.
I have spent thousands of dollars here over the years and have sent a handful of people here to buy things, since the old owners have left the store has lost a lot of that family feel and that great customer service me and my wife expect. My wife and I came in today to look at a couch and a few recliners and when asked about stock and matching sets I was met with oh just use our kiosk, NO HOW ABOUT YOU HAVE SOME SERVICE AND HELP ME LIKE I ASKED. I am not sure if we will be back in or not. I can tell you I will no longer recommend this place to anyone.
Customer service was fabulous and we received our order quickly!! We are loving our sons new bedroom suit! Great quality for a great price. Will definitely be back!
My order date was Jan 11 th, until to now, 5mouths already,never see my items, I call every mouth, from 3 month agoto now,they just tell you waitting one more pices, I try talk to them, but them don’t want told And hang up the phone........
They have an awesome selection and if you don’t see what you’re looking for in the showroom, they go above and beyond to find you what you need! The owners are amazing...sooo very helpful and great to work with! Our experience was wonderful and we’ll definitely be shopping here for our future furniture needs!
Found what I was looking for and it was $60.00 cheaper than another store. Thank you.
This place is great!! The prices are awesome. You can get really high quality furniture for a fraction of the price of fancy retail stores. All of the employees were super friendly and Isaac answered all of our questions ! We just bought a couch this time, but we will definitely be coming back for anything we possibly need for our place in the future!
Great selection and friendly and helpful staff! Plenty to choose from and timely delivery!
Great customer service and prices.
I’ve bought 4 pieces of furniture from them at a decent price. I was able to have it customized the way I wanted. My couches and pillows feel awesome. I would recommend that their employees not smoke in the building. The smoke travels everywhere, even if their at the very back and have the bay door open.
Isaac is super helpful, quick and knowledgeable. Ive bought here 3 times over the last few years and have been very pleased! Delivery and setup was great as well! I would recommend and will be back. 😊
So much selection! The staff was super helpful and didnt rush me. Great place, I will definitely be back!!!!
Super friendly people at this furniture place, helped me furnish my new home with an amazing sectional, dining table, master suite and three mattresses. Will definitely be coming back for some more decor!!!
Im giving them a 4, because they were not assisting the customers. I was there for about 20 minutes, no one ever came to assist me, my daughter had to call and let them know that we had been in the store for that lentgh of time. Then someone came to assist us. The person was very polite, and very knowledgeable about the merchandise. The reason Im giving them a 4 is because I believe you should be acknowledged upon arrival.
Not very impressed. But thats just me. Bought a recliner at other big box stores. Price verses quality.
We love this place! Great quality and prices. The owners are awesome and we keep coming back!!
Got our bedroom suite and like it.
Awesome customer service. Isaac helped us find the perfect sectional for home. Very pleased and excited for our new furniture
This place is really set up like a warehouse. There is a nice selection of furniture. You can buy some things as a set or buy them separately. They have everything from dinning room to bedroom furniture and they sell mattresses. They have a nice selection of mattresses also. The prices are a bit high, but they are cheaper than going to stores like Ashley. The furniture seems sturdy.The people are nice and helpful.
I have been shopping from the family furniture store for 20 years and I have never been disappointed with the structure nor qualities. My den set has up held a husband who has no kness flop backward in chairs. Two children who treat their bed as trampoline and 12 families members who treat the dining room table as an outdoor cement picnic table and it still look as good as the first day that I purchased it. I have bought furniture for high up scale stores and later regret the price I paid because I really couldnt enjoy the items. I would highly recommend this store to everyone.
We just moved to the area from California and are in need of furniture for our new house. We are on a budget, but still want quality nice looking items. In our search we came across Carolina Direct and decided to check them out. Im so glad we did! The warehouse is huge and well stocked with a large selection to choose from. Bedroom, dining room and living room, we could furnish the whole house...and stay on our budget. The bed we chose was only $449 priced elsewhere almost $1000. There were so many designs to choose from, I almost couldnt make up my mind. And the staff was friendly and helpful, but not in your face so we could take our time to look. I highly recommend them and I will definitely be back.
Here is ample inventory of low- to mid-range furnishings at moderate price points in a fringe, open warehouse.They also offer custom ordering options from a limited number of suppliers. The quotes we received were higher on all three items than other area factory warehouses.If you do buy something, save by picking up your purchase, instead of paying for delivery service.
I have been shopping at Carolina Direct for years. They are always friendly and professional. I have recommended them to my friends and family. Their prices are very reasonable, and you have more than one purchase option.I would recommend Carolina Direct to anyone looking to purchase good quality furniture at a reasonable price.
After shopping around for the best price on a specific sofa, I found the best deal at Carolina Direct. Over-the-phone ordering was easy and my sofa was ready for pick-up 6 days later. Even though delivery was offered, it was an easy process to pick it up instead. Once I unpackaged the sofa in my living room, I noticed a small tear in the fabric and a rather large gap between the seat backs (Reclining sofa). I emailed the sales rep with pictures and they put in a service request and part order immediately. A week later, Blake, their furniture technician, was contacting me to come out and repair the problems. He was so nice and very thorough as well. He replaced the fabric panel that had the tear and it looks good as new. The gap in the back was due to warping of the frame caused during transportation from the factory, so he ordered a new metal frame. A few weeks later, he was back again replacing the frame. I have been so pleased with the service I received at Carolina Direct! And my family loves our sofa. It isnt often that you find a store where you receive excellent service and a great value, but thats exactly what I found here. Thanks to the team for making shopping a pleasant experience!
Pretty solid prices, easy experience buying. Very old school with everything but its charming. Would buy from again. Weird hours though so check before you make the drive!
Great selection and service. I purchased a recliner and while they were loading it the salesman came by. He said the price I told them was $20 too high and handed me a $20 bill! Highly recommended them. We were in and out really quickly too.
I really like this place. Prices are really good. Selections not bad plus they have catalogs where you can find just about anything you want. We met the owner and he was super helpful and knowledgeable.
Cheaper prices than anywhere else. Purchased an Ashley Signature bedroom suite for cheaper than at Ashley, and Ashley couldnt even match it!
Carolina Direct had great selection and great prices. Isaac helped us find a sectional sofa and coffee table for our new house. He was knowledgeable and patient and never pressured us for a sale. We set up financing and delivery with no hassle. I highly recommend this store!!
I needed a table for my classroom asap because the one I ordered, to be delivered a week before school started, was delayed and not going to get delivered until after school started. Carolina Direct was so helpful. They bent over backwards to help me get a table just in the nick of time.
Great deal on my bedroom set! Delivery guys were awesome!
Stacey and Isaac were who we dealt with. They are both fenomenal! Isaac is the reason we came back to buy more furniture, but Stacey helped us when Isaac was assisting someone else. The prices were great! We saw the same bedroom set at Unclaimed Furniture for $1,100 more than what we paid at Carolina Direct. We had a small issue with getting the incorrect head board and some light damage on the dresser (looked like a manufacturing flaw?) and Isaac handles it quickly and professionally. I always recommend my friends and family go here and our latest experience further solidified the reasons that I choose to shop here.
I have ordered several pieces of furniture with this company and each time they have been great to deal with. Each time I have ordered something, they did not have in stock they only asked for a small deposit and then allowed me to pay the total when the furniture came in! Love having furniture options that are affordable and still high quality!!
Same furniture you buy in the Ashley store is what is being sold here except, way cheaper, love the savings cha ching.
Loved the company and the selections that where available. Even if it wasnt in stock, it was still considered an option. Dan was awesome in helping us pick the best options and giving us recommendations. Shelby greeted us instantly upon entry in their store. Well be sending others here to shop as well.
Very unassuming warehouse. Were very surprised as to selection and quality! Bought exact same couch brand new through them hundreds less than the name brand name home store in greenville. Delivery was when said it would be, the guys were professional, fast and helpful.
I have made multiple purchases from Carolina Direct. The prices have always been without a doubt the best around and the staff was friendly and very easy to work with and accommodating. If you are going to buy furniture in the upstate, you should definitely make this your first stop.
This store has it all. If they dont have it, they can get it. Their prices are absolutely the best in the area, even on the top brand names. Weve purchased multiple pieces from them as have my parents. We are building a new house and plan to use them for the majority of our furniture needs!
I have bought a 2 LR Suites, 2 additional mattress sets and some additional pieces. We have only had great experiences. This store is like a warehouse setting with no bells and whistles but who cares? Not me....I love not having to go to the big Box stores on woodruff, the personal, friendly service and their very good deliver people. Highly recomend!
Terrible place to buy furniture. They try to rip you off the whole time. Each person who works there will give you a different price on the same item. Very unprofessional. Especially the lady who owes the place. She makes it sound like she’s giving you a deal but in reality she’s not because the same prices are online for the same item. Will never go back to that store!
Good buys, great people!
Very helpful and great service thank you👍
Great experience! I ordered our sectional by phone with Isaac the owner. He was very friendly and went out of his way to help. Our couch arrived even sooner than he predicted - less than a week. I would recommend them for sure!
Walked the entire floor. Nobody asked me if I needed any help. I actually did need help and am looking to buy bedroom furniture. Walked out-will most likely never walk in again. You need to greet every customer. That should be a habit and a given.
This is a great place to get nice furniture for a lot cheaper! They are always very nice here. We have been coming here for several years.
They carry a lot of great options, and can order a lot as well. Good prices!
Loved it!
Great selection, prices, and service! We will continue buying from them, very friendly family owned and operated business.
Great store room with some beautiful and reasonably priced sets. Staff is very friendly and extremely helpful.
Great selection and great prices. We were able to order a custom sectional with our choice of fabric cheaper then the discount stores.
Very helpful and friendly staff. Very good pricing on nice furniture. Huge selection.
Really good prices on quality furniture.
Friendly staff and great quality furniture. Will definitely go back for my next furniture purchases
So glad I found this place! it isnt fancy but the selection and prices are great on furniture and mattresses. I got a temperpedic kind of matress and a bedroom set...and saved lots compared to other places. the staff there was very helpful and the delivery guys were great too. give this place a try....you will be glad you did!
Great selection to go along with a terrific price.
Love this store got great deal on my new couch stools and coffee table
Great customer service. Best I have seen at a furniture store
Too bad they cant answer their phone. That lost them a sale, instead I was able to find the exact piece of furniture I was calling about on Amazon and with free shipping to my door.
Bad experience. Owner Don did not trust us after giving him CASH for our furniture, and we did not even have any furniture yet. He even put on the bill do not bring furniture in house until he recieved his money first. He did not trust us, but we were supposed to trust him, with our CASH, but NO furniture!! Delivery was terrible cost me an extra $50 because he uses contract delivery, because he does not have his own trucks for shipping. Furniture is cheap, and so is he. Beware not to be trusted, we won’t be going back there.
Love all the quality furniture they have at amazing prices! Many of our furniture pieces have come from Carolina Direct!
Very helpful staff good prices
Good discount prices. Exceptional staff!
First of all, Quality rating is unknown because I have yet to receive my order from Carolina Direct. I purchased an Ashley sofa on the 5th of January. Was given in writing that it would be approximately two weeks for it to arrive. After two weeks, called to check on status and was told it would be an additional 4 business days to get to the store. Called after 6 business days and was told the last person was incorrect and that they only get trucks every two weeks now. I was assured it would be in on Friday, Feb. 2nd. On Feb. 3rd, I called and spoke with a lady who said they had just opened and made it clear that I called to early for her to help me. She was extremely short with me and said that it is not scheduled for delivery until Monday Feb. 4th. She said that they dont get deliveries until the truck is full. She also mentioned that we knew it was a back order purchase and discontinued which was new information to me. She said they will not refund my money. When I asked to please speak with a manager, she said she would have one call me and then hung up on me. There are plenty of other furniture stores in the area with the same selection and pricing. The staff at Carolina Direct is neither informed, honest or easy to work with.
Great selection and prices, friendly and helpful staff.
Great prices....the owner is strange....but who cares when the prices are great?
Good price and selection
Alot of great options at reasonable prices
Good quality products and fair price
Once someone took extra time they helped us find exactly what we were looking for.
Love it, furniture is beautiful and good price
Good selection great prices
Staff is friendly and knowledgeable
They dont want you sitting on their finature when you have a baby.
Price good ....delivery and service downright disgustingly awful....personnel great when they get their money ...horrendous when you call about an issue!
Fair prices, God furniture
Great deals.
Terrible experience we ordered and he wrote wrong model numbers and starts yelling at us saying u keep changing mind DONT GO HERETHE WORST PLACEMans name is Don
If you buy furniture anywhere else, youre doing it wrong.
Like the furniture but the delivery is high
Good prices
To high
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