Never felt appreciated. I got a brake job done and later realized that one of the calipers was placed wrong. Either they didn’t tighten the caliper all the way or completely forgot.

Very bad experience. Kirk auto has has my car for 2 months and then finally get to pick my car up I found myself turning around and taken my car back. Mad frustration cause when I asked for a refund they tell me.that they have to look at it again. Wait ✋ that is what yall have had the car for 2 months to do check it out, fix it,so now its more to fix the car its too dangerous to drive the car, so I left the car there. I constantly kept check on my car only to get the same news each week. We havent got a chance to look at your car yet,but we working on it. Seems like to me they never looked at my car in the first place cause had they done so I would not have had to take it back again for the same problems. Angry, mad and frustrated.

Took car in to have the rear end gears replaced. After completion, I came to pick vehicle up and car had scratches and paint missing. Spoke with service supervisor Eric Williamson and he advised me that he would look over the camera footage to see if the car came into the shop like that or who damaged the vehicle. He gave me his personal cellphone number. I called him on the day he advised me to and he told me that he would be off work a day or two and that they had pulled the hard driver already. He added that someone would have to bring him a device to play the old hard drive with and to call him on Tuesday.- - -I have called him numerous times and he has yet to return my call. I text him and he left the message on read and did not reply back. I asked did upper management and received no callback as well. I’m a truck driver so i cannot just come there right away since I’m not home to take care of the issue he told me he would. I would not advise anyone to go to this location for the risks and liability they leave on you. I took my 40k plus car to the dealership to have work done on it for the ease of mind and thinking it would be treated carefully and properly.

We have done business with Kirk Auto since 2008 and every experience has been very pleasant. Everyone has been very understanding and kind. Thank you Kirk family.

I took my F150 to get service Wednesday. Daniel did everything I asked him to do. I am very well pleased with the service I received.

Got a great vehicle here. Great price too.

Great place to shop and purchase a vehicle. The sales staff and management were very helpful.

Worst buying experience in my lifetime. Ordered a truck in December and paid $25000 down. Kirk processed my check immediately and ordered the truck. Once the truck came in in March, Kirk changed their minds and decided they could get more money for the truck ordered for me. They said our check was in the mail! sending us back $25000 and we still have NO truck, that we ordered 4 mos ago. Heres a picture of the deal worked out on paper with the salesman. I assume their check will be good, once we get it.

Kaitlyn and Rosie both helped me and were both super. Rosie was my salesperson. I can honestly say Ive never had a better experience with a car dealer or salesperson from first contact to making a deal, and I got a great deal! Rosie took care of me, worked at getting me jus the right vehicle, and made sure I was happyI She worked hard, kept following up, and went out of her way to get the deal done and brought the vehicle to me. I highly recommend Kirk Auto.

Great guy Should you be interested in buying a new vehicle.

Ordered a truck in December with a down payment of $25000 that was processed immediately. Once the truck came in in March 2021, Kirk decided they had not charged me enough on the order W321 on paper that the salesman signed off on. They called today to say no deal and would be sending our money back to us.

Very happy with my new Expedition and my experience at Kirk Auto. Matt was the best!! He told me what he had available (a very good selection) and I told him what I wanted and what I could pay. He sent me pictures and after many texts with me deciding what I wanted, he and the sales team made it happen. Trying to complete the sale in order to take advantage of 0% interest and rebates, we finalized the purchase over the phone. Matt even had it delivered to me. In fact, I was at the grandchildren’s soccer game when I signed the papers. I highly recommend Kirk Auto. Ask for Matt! Tell him Sherrye sent you!

Dont waste your money on womens day Wednesday! I was in a hurry and cut my self short that place left my oil leaking and its a good thing I caught it before it leaked out! Take your car to Kirk for your oil change!!!

Carried car for service. Prompt service. Employees quick to offer assistance when i looked at a new car. Good salesman.

Kirk Toyota nailed it on the head. Very positive, eager prompt. Easiest transaction, everything was ready for us . Chelsea, DT and Ross were amazing.

These kind people quickly evaluated my problem and got me back on the road when I needed it badly. They were courteous and professional.

Purchased a leftover 2018 F150 from Kirk. The entire deal was completed via email/phone, it was a very smooth experience. My thanks to Katilyn Barrett, the internet manager, Pete Peeler, the fleet manager, and Mike Woods, the F&I, for making the whole transaction seamless. This is how all dealerships should be! Love the truck, keep up the good work!

Real friendly people in nice

The service for purchasing my vehicle was fast, friendly and professional. Clarence did a great job on getting the vehicle brought to me for testing. Michael in finance made the transaction smooth and flawless. The dealership didnt pressure or hassle my husband and me into buying. We will be sending referrals to their dealership.

I cant say enough good things about my new (to me) car transaction.Adam was an absolute rock star. This is the 36th car Ive bought and Adam was 100% the best car salesmen of all of them that Ive dealt with.I look forward to using Kirk Auto in the future for any new/used car needs and strongly recommend them to anyone shopping for a new car.

My Saleswoman, Rosie McDonald, was friendly and caring. We only discussed one vehicle, the one I really wanted. She never tried to coerce me into anything else. She has even followed up with me since the sale last week. I would recommend Rosie and Kirk Auto to anyone. The service is fast and efficient.

Chad Joiner with Kirk Brothers Grenada was an outstanding salesman! We have used him for our last 4 vehicle purchases and he certainly takes care of us each and every time. Absolutely love my new 2020 Expedition and couldn’t be more satisfied!

Great customer service, and best truck prices!

This is the best auto dealership I have come across in Mississippi. They are honest and dedicated to their customers. I had a great experience with my salesman Victoria Gullett. She was more than awesome. Approval was simple and fast. Once approved my car was ready for pick up, but I didnt know how I was going to make it on time to Grenada MS to pick up my car before they closed. This was no problem for Victoria. She delivered the car right to my job! Thank you Victoria and the Kirk Auto Company!

My 2012 Ford Taurus needed a new computer. I drove it for 7 months before taking it to the shop. The service team ordered the part, put it in, and viola my car runs like new. Good job.

Very helpful and easy to work with! Fun staff during sales events.

We just purchased a 2020 Lincoln Aviator. I cant say enough about the personal and dedicated attention to detail J.R. Graves and the good people at Kirk gave us in this process. They were expert in their product and explained its function and pricing to us at every step of the way. We got the best price in our area for this product, and their follow up since purchase has been wonderful! This family has served our area for decades and has thrived because of their dedication to customers like us. Drive a Kirk!

Rosie did a tremendous job of finding the vehicle i wanted and getting me into it. They helped me with everything and did an amazing job with helping me on everything. Definitely will recommend Kirk Ford to my friends and family for their next purchase.

By far the worst service ever. My truck has been waiting on a tow truck four days. Said it would be there in an hour. Never will I use this dealership for anything ever again.

Got me in and out very quickly and really nice people

Simple and easy. No pressure sales. Got in and out quickly with what we wanted. Answered all our question about new vehicle and showed us all the gizmos and how to use them. Great experience

I just purchased a new truck from Kirk Auto. Rosie was extremely helpful in finding me a truck with all of the features I wanted. All of the sales and service staff are always very friendly and helpful to your needs.

They will definitely try and sell you something. Unless its hot and then the salesmen wont come out of the building.

Great experience, hassle free car buying experience, if you don’t see one you like on the lot let the salesman know they will find you what you want... Friends doing business with friends....

Great job quick and easy. Now Ive peace of mind knowing all is good.

Top of the House sales service from Steve Woods. The entire sales and support staff were very friendly to offer help if needed. The sales process was very personal and mindful of my time while selecting a new truck. Pricing was transparent with several options to consider. I would gladly refer friends and family to shop for a new vehicle at Kirk Auto in Grenda, MS.

Bought a handle for my seat back and they installed with ease

Charles Pyron made the purchase process as easy as possible. Everyone I encountered was very friendly.

Purchased new f250 King Ranch $80,000 vehicle, Drove 4 hours to get to dealership when I got there and test drove vehicle it vibrated violently, was told it had a flat spot in the tire and was assured by sales manager that they would take care of it if it did not take care of itself after driving it for a while, With much confidence given by salesperson and sales manager I left that day 6 months later and 10000 miles on vehicle they are still refusing to do anything about it, I am a business owner myself never do reviews like this unless very well warranted so Im out $1400 on new tires now on my own, so much for a mans word and a handshake,Year later 30000 miles still wobbling no response from dealer

Rosie and the team at Kirk went above and beyond to assist me in any way during my truck purchase. The SuperDuty was exactly what I was looking for and they, without hesitation, worked with me on virtual trade values and even setup an appointment to swap some equipment between my old and new truck with a short timeframe. Thanks guys!

Not good! My vehicle was miss diagnosed. Paid $1200 and still not fixed 😒

The folks at Kirk always take care of any issues with my vehicles. Quick to answer questions, explain costs, and schedule any needed service or repairs. Thats why I keep coming back!!

Great experience and deal on a new vehicle. Rosie was excellent in communicating with us and getting all of our paperwork ready so that we didnt have to spend extra time waiting to be helped when we came to pick up our vehicle. Highly recommend this team!

Kirk Auto Company and Chad Joiner, went above and beyond to help me find the perfect vehicle!!!! Chad did an amazing job, handling everything that involved my vehicle purchase. No questions went in-answered, trust me there where a lot. Now I am a proud and happy owner of a Ford Escape. Thank you Chas and Kirk Auto Company for a pleasant buying experience!

Good just a little longer than they said thanks will come back if have to

The best Dealership in MS!! They have the best attitude and work hard to make sure you have everything you need!!

Had to bring my vehicle in for recall maintenance. Was told work would take approximately 4 hours, however, additional parts were required which required leaving car overnight. Service attendant was thoughtful enough to arrange for a very nice rental car and guaranteed that my vehicle was be ready by the time that I had to report for work the next day.At 10am on the following morning, I returned rental car and was met by same service attended, who handed me my keys and said that my car had just then had repairs completed.Am very happy with service provided.

Kirk auto found the truck I was looking for at a good price, and with professional service. Thanks, Kirk!

Did not have to go back and forth settling on a price. Gave me a good trade in value on my old truck. Was in and out in a short time. Salesman was very good to work with

I have been a Kirk Auto consumer for over 25 years. and have been an Explorer owner since day one of the SUV being introduced.. I would own nothing but a Ford Explorer. The staff at Kirk Auto is professional, courtesy, and efficient. I have experienced very few problems with any of my Explorers and always receive excellent service at Kirk Auto.

The day that I was dealing with was very helpful, the other salesmen were crude, loud, and overall obnoxious. The big boss was there and didnt say anything about the vulgar language, and had no respect for all the other women that worked in that office. I have had to call and question tag issues, and maintenance issues. I love my car, I will not be back at kirk.Edit: Spoke with David the Sales manager, nothing solved.

Carried my 2015 F150 in for 100,000 mile service. It was found that I had a transmission leak as well. I was given one price for all service. Then I remembered I had purchased an extended warranty that would cover the transmission leak. Once I informed the service manager of this he increased the price by the amount of the warranty coverage.This is the most blatant act of greed I have ever seen. He tried to explain that the first price included a labor discount he was giving me but after the warranty was introduced he had to charge another rate. I explained to him that the warranty is mine and the rate should be the same. NO MORE MAJOR SERVICE WORK. OIL CHANGE SIDE IS GREAT.

A C and Tim was helpful in trying to figure out the issues my F250 was having. They got my truck in and Roy checked it out and tried to come up with a cause to the issues, which they did help it some. Very nice people to go out of their way to help someone that lives 600 miles way be able to get back home safely. Thanks for what you do.

I would recommend Kirk auto service to anyone as they are very efficient and good at what they do. Kirk is very well run operation. What impressed me the most was the morning blessing and and the Christian atmosphere

While driving from Leland to Winona, our electric window malfunctioned and wouldnt roll up. Two techs there, Jason and Rhea quickly stepped in to remove the door panel to get the window rolled up so we wouldnt get rained on. The team there had the opportunity to not help, but instead stepped up even with their busy schedule to help get us back on the road. Ill be making the drive to Kirk Bros more often from now on!

Needed some warranty repairs done, didnt have the parts. The warranty allowed for a rental vehicle. This was on Thursday, said they might not have it ready till the following week. They called the next day and I was ready to go, that made me so happy. They fixed some other issues I was having during this repair. Truck is running and acting fine. Yeah for Kirk.

Really friendly staff, not at all as expensive as I thought they would be, and super quick! Overall, I was very satisfied and will be back!

Daniel and the guys in quick lane are amazing! They were quick to get my oil change and tire rotation done! Thank you!

Kirk Auto in Grenada, Ms gave me the absolute best experience around! Service was quick & so friendly! The sales staff is great as well! I will be back ; )

Some of the best customer service I have ever had! My van broke down while passing through on family vacation. After having to wait in parking lots for places to open, only for them to tell us they couldnt get us in, we finally called Kirk Auto when they opened, and they were able to not only send a tow truck that could accommodate my whole family, they treated us like we were top priority and got us back on the road after only a couple hours! Tim also took the time to call my warranty company, after the fact, to get me a refund. Absolutely wonderful experience during a stressful time!! Thanks you so much!

I needed a battery changed in a key fobI admit I was reluctant to go to the dealership, such a large place, it must be very expensive. But I had the good fortune to make contact with a wonderful young lady, Ashley, who checked the cost, directed me exactly where I needed to go, and checked back with me to make sure I got everything taken care of.The type of people you employ speaks volumes about your business. I was so pleased with my experience, Ive been thinking maybe its time to trade vehicles!

This is my 3rd Lincoln, we are always pleased with a Kirk.Starting when you open the front door to everyone you see friendly and helpful.

Ok place

Found the car I wanted quickly and made a deal that I was very happy with

The Kirk Ford service department is rated A+ in my book. Had an issue with my F-250 diesel turbo boost while traveling during the 2018 Thanksgiving holidays. Went by the dealership on Friday morning, day after Thanksgiving, & the service department rep was exceptionally helpful in getting the issue resolved. The service department shop foreman had their only diesel mechanic, working that day, jump right on my truck to get the turbo charger repaired immediately. Hands down, could not have ask for better service. Thanks Kirk Ford Auto Company!!!

Salesmen and receptionist were extremely rude. Poor service even though they were obviously not busy. The truck we were picking up had a scratch on the mirror, and pine needles all over it. Additionally, they didnt bother to fill up a new truck purchase with gas.

Kirk has best deals and service. Very friendly people and easy to deal with.

I was very pleased with my service after having so many bad run in with previous ford companys Kirk Auto were the nicest and more understanding I would recommend Kirk Auto for any of your ford needs

Clarence Buchanan was a wonderful salesman. He was very nice in helping me to purchase my vehicle.

Went to get my car checked out to make sure it was running okay. Everyone was super nice and accommodating and friendly. I had to wait a while but the waiting area was very nice and comfortable.

Kirk sold me a great car for a great price..They have also kept it maintained well for the past 4 years. I year from now I plan to buy another from them.Annelle & W.C. Taylor Jr.

It was very positive. The sales person was very helpful when trying to complete the sale for the pickup.

As usual my oil change was handled quickly by the friendly staff.

Love this place very nice people never aproblem

Ive been dealing with Kirk Brothers Supercenter for years, and I could not be happier. I trust them to give me a good price every time, and their service work is top notch. I highly recommend them for all your automotive needs.

Never many issues with my Ford pickups but I had to have my power sliding back glass replaced - The mechanic that performed the service did an excellent job and the whole department is very professional including Daniel and his crew in Quick Lube Service

Best service ever. Everyone is so friendly and accommodating! Love these folks

The feeling of being treated with concern means a great deal this day and time. Thats what I receive from Kirk Auto. THANKS!

Great service and great personal. The owners very understanding and good down home folks.

The salesman who helped me was very polite and worked to find me the best deal that I could afford. I absolutely love my vehicle and appreciate him for helping me find the vehicle best suited for me.

We Dean Sprouse and I had recall repaired and were treated with dignity and respect! Very pleasant experience from everyone in service department😃

Love Dynamite. Down to earth. Good man.

Excellent facility. Great sales staff. Well worth the drive.

Quick, fast, and easy! Great service with these guys and not a long waiting time when getting basic service for your vehicle 👍👍👍

Thanks for being so helpful and ready to serve me with y’all fast and professional service.

Service department was very professional. We had no problems getting in and out.

Great place to buy a vehicle or to have it serviced.

They are still working on the car.

I have had multiple repairs with Kirk, and each time theyre professional and courteous.

Great service

I live a 100 miles from this dealer and I found a jeep i wanted but i didnt want to drive an hour and a half for a vehicle that wasnt going to be there when i got there. So i called up there twice and Courtney and Erica both assured me beyond a shadow of a doubt that that jeep would be there. Well low and behold when i got there i was promptly informed that that jeep had already been sold at such and such time that morning and the time i was given was well before the time i called in. If they are that unorganized that they dont know what vehicles they have and what they dont i am not gonna let them have anything to do with my finances or credit anyway. Oh and the only reason i am giving them one star is because i am unable to give them no stars at all.

Its family owned and operated, every years thanks everyone youre doing a great job

Went in for a safety recall. They were courteous and fast. Great service.

We only had a small recall /seatbelt service completed.was well pleased even tho the technician griped about all the tools and stuff in his way hendering his service effort.i dont blame him at all.if my driver that took it to be serviced would have took the stuff out it would have been better fir him .

Great dealership!!! Supper happy with the process and service!!!! Drive 6 hours to buy from them. They beat all the dealers in my state on price!!!

My husband bought his 2018 GMC sierra from here back in july 2018 and he love it.. NOT AS MUCH AS I DO I DRIVE IT MORE THAN HE DO LETS JUST SAY I TOOK OVER IT 😂😂😂

They were very friendly and knowledgeable about the part that I needed to order.

DeSahwn is the best. Go see him if your interested in a new or used vehicle.

I travel 85 miles for service and maintenance I can trust. Kirk Auto has always treated me like one of the family and their service professionals have always been there to answer questions.

Very good service