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Eagle Auto Glass
925 Truxton St, Gretna, LA 70053, United States
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Eagle Auto Glass

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To
Review №1

Amazing service from these guys. On time, Super fast, & the price couldnt be matched. Id recommend highly to anyone needing windshield replacement. Oh, and they did it in my driveway so I didnt have to leave my house.

Co
Review №2

Eagle Auto Glass does not handle their business professionally and stay away from this place. There are way better local businesses to go to than this one.I referred this company to my parents to get their front and back windshields replaced. Eagle didn’t provide the best service and we weren’t happy.To be fair the replacement for the front windshield went smooth and once the guy tried to replace the back window he realized that he couldn’t do it bc the motor for the back windshield had to be replaced. So he told my parents to order the motor and he would change it for them next time. My parents order the motor and set up an appointment…the day of the appointment my parents called and no answer so they call 2 more times periodically and on the last call they leave a voicemail. The lady calls back 2 hours later and just fusses at my parents and say you don’t have to be rude and call me 10 times (when they only called 3x). Let me remind you that Eagle Auto Glass missed the appointment and gave no reason for the cancellation. They are the rude ones and have horrible service. So my parents reschedule for the following week and they again are a no show and give no notice. The guy who is supposed to show up calls my parents and doesn’t give an apology but says that one of his “workers did not show this morning.” Okay so you find out that your worker didn’t show up in the MORNING but you have an appointment for the evening. That’s plenty of time to give a notice. But him and his wife take no ownership for their mistakes and get mad at their customers when their customers call them out. I would stay away from this place. They don’t respect your time and don’t really give the best rates and don’t know how to talk to people or handle business. We will definitely not be using them ever again.

Sh
Review №3

Eagle glass is the best place to go and get your glass replacement. They are Honest, and very professional. And have the best service ever..🏁🏁🏁

Sa
Review №4

Unprofessional ... I called on Friday May 6 because I need 2 windshields, they made the order, with the person i spoke she told me they would come on Tuesday may 11 from 1pm -4pm to my house to put the windshields, I took the day off from My work, I was waiting until 6 pm I did not receive a call or email. Today, Wednesday May 12 I was also waiting and nothing ... it is disappointing because the person who recommended you spoke highly of this place to me. they should have called or sent an email to know they would not come. I lost 2 days waiting .... Thanks for nothing. 👎🏻👎🏻👎🏻

Ju
Review №5

I called this place on August 5th to schedule an appointment for my windshield to get fixed on August 13th. The lady told me she ordered the windshield and that they will come to me between 8-9am on August 13th and she would give me a call Thursday (day before) to confirm my appointment, I have not received any phone call. I called them stating that I had made an appointment scheduled for 8-9am and she said there’s no appointment scheduled for my car and that I must’ve called the wrong number because she’s the only lady that answers the phone. She gave me a price on my windshield when I called on August 5th but when I called on August 13th to see if they were coming fix my car she stated she didn’t even have a price for my car. So unprofessional!!!!!!

mr
Review №6

Horrible service. Could not complete the job because the know it all lady with a bunch of excuses on a broken windshield said it was dangerous. But the other guys went at it like pros so if you know like me I dont recommend eagle glass/ marry period.....

Sc
Review №7

I called for a quote they had the best price going the person that I spoke with was very friendly and knowledgeable when it came to the day to get my glass installed no one showed up no one called once I left a nasty message telling them how unprofessional they were someone called me maybe an hour later making up some excuse telling me that the windshield I ordered got cracked and it wont be until Monday like I owe them something they were very dry and very impersonal if I dont find someone else that matches their price I guess I will have to do business with them but that will be the first and last time.

He
Review №8

Better prices on Glace replacement.

Re
Review №9

Great professional service.

Li
Review №10

Best Prices & Quick service..Thank you Mr Lazaro & Mrs.Mary for your outstanding service..

Ta
Review №11

Great job on my windshield

Su
Review №12

The person I spoke to on the phone was knowledgeable and helpful.

An
Review №13

No call back

P
Review №14

Very professional and can go to your home if you can not move your car

Sh
Review №15

Excellent service

tj
Review №16

Absolutely great service!!!

Al
Review №17

Good Job

Information
3 Photos
17 Comments
4.4 Rating
  • Address:925 Truxton St, Gretna, LA 70053, United States
  • Phone:+1 504-362-7087
Categories
  • Auto glass shop
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