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AutoZone Auto Parts
91 Westbank Expy Ste 100, Gretna, LA 70053, United States
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AutoZone Auto Parts
Comments
Su
Review №1

Thank you Sheldon F! Thank you for taking the time to show me how to remove and replace my battery. I appreciate you taking the time to tell me what size socket wrench I need and where the brackets for the battery need to go before tightening them into place. Your time, kindness and assistance, will not soon be forgotten!

Cy
Review №2

Its ok,as services are struggling during covid.

Yv
Review №3

I went into Auto Zone located in Gretna, wanting to have my passenger side headlight replaced. I was assisted by Sheldon F.He exemplified the epitome of professionalism! He greeted me pleasantly when I arrived in the store. Asked how could he help me today and did just that!! Id been to a total of 3 different car part businesses on the Westbank and couldnt get my headlight replaced for different reasons according to each them. However Sheldon F. took care of everything in less than 5 minutes!!You made my day Sheldon F.Keep up the good work!! 👍

Su
Review №4

My battery was still under warranty and needed replacing. First I called and the lady that answered was able to find the old phone number the purchase record was under which took some time. When I went to the store armed with the information, David waited on me. He tested the battery and determined it was still under warranty. He clearly explained how the warranty worked and proceeded to replace and install the new battery. Everything was simple, stress free and quickly completed. David could not have been nicer or more professional. This location has always had the nicest people.

Ru
Review №5

Great management. They did their best to take care of the customers during hurricane Ida.

Tr
Review №6

Quick and fast! Shelton was very helpful in getting my brake light fixed.

Ma
Review №7

Donald is the man. The definition of customer service. I was dreading going to autozone in order to replace my batteries, but Donald along with staff made my experience extremely pleasant. Great professional and personable service. Need more like Donald. Thanks Autozone.

L
Review №8

On generator power dealing with rude, ignorant people still was able to be courteous and helpful. Cash only right now and bare bones electricity. Please be patient and they will be kind.

Ti
Review №9

Absolutely ridiculous! Came to make a return for a part I dont need, and was told they couldnt help me. Guess Ill return it at a different location, and wont be shopping Autozone again!

St
Review №10

Good prices. Had everything I went shopping for. Will visit this nice, clean AutoZone again. Employee was very nice and helpful.

Ca
Review №11

Very helpful staff. They take the time to answer questions and address concerns. Also a great referal source.

Re
Review №12

I love AutoZone the people there always take care of you even if you dont know what youre talking about they can help you out.

Ke
Review №13

Great service by part sales Manager David!

Em
Review №14

Got my battery changed here, David was awesome, he explained the warranty and the different price range. He changed it for free and even put the extra effort in to keep the new battery from getting corrosion. Highly recommend.

Na
Review №15

I didn’t caught the guys name but he was so sweet and funny!

yv
Review №16

My car told me to check brake light went to my local Auto Zone a little freaked out had no idea how to change Sheldon F. changed it for me and showed me how to change it in the future. I am so grateful for his assistance and how sweet and helpful he was as he assisted me.

Na
Review №17

Sheldon F was a gold star employee! Super helpful and kind with assisting with my battery test and replacement. While I was waiting he also loaned tools to another customer to help her get her lug nuts off her tire. It’s experiences like this that will make me a return customer!

nu
Review №18

There was a sale: buy sum oil n get a free filter.I was in need of both so lucky me!

Qu
Review №19

Really Nice People...If You Ever Go In There Ask For David(employee) Or Mr Donald(store manager) They Will Help You With All Yours Needs

Sa
Review №20

David was the best at putting my batteryHe went above and beyondThanks david

Da
Review №21

Sheldon was a great help assistanting me with my front lights and my wind shield wipers. I really appreciated him. I had to thank and tip him for his amazing service.

Pa
Review №22

They was very helpful and seen to it that we got what we need.

We
Review №23

Fast knowledgeable service

La
Review №24

Thank you Sean for helping me the selection of my Mercedes headlights and installation for me. Great personality and great sense of humor!!! As well for greeting me, welcome to autozone was a true plus. Felt welcome walking in.

Da
Review №25

I had a wonderful experience at this autozone the asst manager Donald is a very experienced technician he went out his way to help me wonderful man definitely my go to autozone location

Ba
Review №26

Staff was very helpful and getting let me the tools so I could do the job real quick while I was there.

sy
Review №27

An excellent place to get products. Also, the staff is very friendly and knowledgeable. They will even install things like windshield wipers and batteries..

La
Review №28

My tail light went out upon arriving in Louisiana so I Came here in search of a new rear light bulb, and winded up getting one the best customer service from a man by the name of Mr. Donald. I watched him gracefully assist the customers ahead of me, then apply the same attitude towards me, this guy deserves a raise, better yet just give him the store !

Ja
Review №29

A worker there by the name of August gave me great customer service even recommend a place to go get service.

Da
Review №30

The young man helped me at this store, use his machine to check my alternator, but turns out I need a new battery. Great customer service!!!Thank you so much, AutoZone.

Jo
Review №31

The employees was very helpful including the system manager for the manager at this Gretna store is Suite 100 in Gretna Louisiana it was very helpful and very fast and very concerned about the the customer and I will visit the store again in the middle of a hurricane or storm the employees was very helpful at the store was working like team hurricane Delta the night shift thank you guys for being very helpful to me as a customer

Da
Review №32

Just like Popeye love that auto zone love

Ja
Review №33

Came in the store at 9:45 with a headlight I had just noticed was out. Effriem and Gerard found my light and also put it in for me with no complaints that it was almost time to close they were great. Thanks guys for time and patience

Co
Review №34

Jerne was awesome. She fixed the lights toot sweet. She needs to be recognized for her serene, positive attitude. Thank you.

Da
Review №35

David was Awesome!

Vi
Review №36

Very friendly employees and just great atmosphere

Ro
Review №37

My wife and I went in this Saturday and we worked with a young lady that was very helpful and got us the stuff we needed. She let us know about the deals they had. Got brakes and rotors for my wifes car and brakes for my car at a good price. Military discounts helps to. Went last week and she had another deal on oil filter and air filter. This is where Ill go just because of her customer service.

Sh
Review №38

Just had a terrifying experience. Car started jumping from gear 1 to 3 and it was idling at rest. Took the car here to figure out what was happening. One of the employees, Sun, helped me figure out what was wrong and assisted us in fixing the issue. He was a savior during a critical time. I appreciate his assistance to the highest degree

Ed
Review №39

I enjoyed my experience..

Sh
Review №40

I’ve come here two times for car lights. BOTH times a lovely gentleman named Son was happy to help me install them. So happy to have such accommodating service at Autozone. Thank you Son!

Wi
Review №41

Wife hurt her foot as she was entering the the store and was met with nothing but mean looks from an employee named Judy. After requesting help with the incident at 7:10pm on 8/20/18 in order to stop the bleeding from her foot Judy replied we dont have napkins. I had to grab a set of blue shop towels and purchase them so I could help my wife. She had 0 empathy for my wife!

Is
Review №42

Well stocked, swift service, location has plentiful parking and Is easily seen from street.

Ka
Review №43

I love this store because there is always one near by. And they dont mind helping in anyway they can. Their only downfall is they dont keep good inventory so you have to call and have someone double check if they have what you need.

Ju
Review №44

Thats associate were very helpful.

Pa
Review №45

Please be careful. Rather than saywe dont carry your part they will just sell you something...its happened several times. The one cashier actually laughed when my spouse conplained

Ke
Review №46

Love coming here great prices friendly staff . I highly recommend .

To
Review №47

Love Auto zone, had to get a new battery and these guys changed it out for me free of charge. Great service highly recommended.

SG
Review №48

Great service! Founded what I needed quickly.

La
Review №49

Guy was very helpful.

Da
Review №50

Great place and very convenient to shop for auto parts

C
Review №51

This place had the best customer service ever. They were very helpful and although the guy helping had no knowledge of cars he researched everything and helped me find a solution to my problem.

Mi
Review №52

The only car area where customer service makes you look for the oil and filter you need for your car

Al
Review №53

The staff is patient I really appreciate them helping.

Ch
Review №54

The store manager Son was awesome, providing the best customer service ever... Thank you so much, I will be back

Eu
Review №55

I went in after I got several alerts that my tail light was out and an alarm (unknown origin) was going off continuously.After replacing the burned out bulb in the tail light, the agent determined that the alarm was due to the seatbelt wasnt recognizing that I had actually buckled up.After a few minutes, the alarm was silenced and I was on my way.

Da
Review №56

Helpful and friendly staff

Ga
Review №57

The best around. Especially the long hair guy.

Ca
Review №58

Convenient. Helpful staff.

Al
Review №59

Had all the parts I needed at a great price

De
Review №60

Good as expected

El
Review №61

I love it

Bo
Review №62

Very helpful

Ly
Review №63

Cool place to get your auto parts. Professional

Tu
Review №64

Ive always had positive experiences at Autozone, this location in particular. The staff is friendly, knowledgeable, and provide excellent service.

Ni
Review №65

I used to think this was a decent autozone, but Im assuming theyve had a managerial change the past few months. They are almost worthless now. Ive had a few bad experiences such as being given the wrong parts, completely ignored at the checkout for ten minutes til I left, and seeing rude behavior from staff. I would recommend a different auto parts store.

Si
Review №66

Very sadd customer service! Had to be a new guy, service was terrible how do you put a person in a auto parts store an haves no clue about a car any car, I dont get it! Ok Ok Ill give your store location another chance only because its like 8 blocks from ware I live so yes, I kinda need you guys! Have a nice day.

Th
Review №67

They have great customer service

St
Review №68

Only one worker for a Saturday afternoon... Im not sure how that makes sense.

ge
Review №69

They are helpfull and give me a lot of advice on my Jeep better than Ray Brand Jeep. Nice they helped me to change my batterie. They are the best !!!

Ce
Review №70

The staff there was polite and efficient...And the Store Manager (Mr. Son) deserves a Raise because of Great Customer Service!!! I definitely recommend this AutoZone to anyone!!!

JA
Review №71

Super friendly,guy installed battery

Ga
Review №72

On point

Dr
Review №73

NEVER shopping there again! The manager Son and associate Judy was VERY unprofessional! I took my services to Gen Meyer. Waiting for cooperate to contact me back!

Da
Review №74

Always get what I need n they help you when you cant figure how to install something on your car r Truck.

Ed
Review №75

Poor customer service Lack of notion Up the service that a provider Or just they dont give a Dam

Mr
Review №76

Courteous and helpful staff, accomplished many jobs with knowledge and expertise.

iz
Review №77

Asked for oil filter and intake filter. The disrespectful girl just gave me the very 1rst thing that popped up. Its not even tbe recommended brand for my truck. She threw the paper at me and said just look for those #s. Never will go there again.

Ti
Review №78

Bad service the women in their are rude and really doesnt want to help you really was bad poor service

Ty
Review №79

The people there are nice and really helpful.

RA
Review №80

Good place to find ur car parts

Se
Review №81

Very helpful and courteous staff, every time.

Be
Review №82

They need more competent employees

Na
Review №83

Fast and friendly service.

Bo
Review №84

Good service and great people

Vi
Review №85

Best autozone in the area.

Ve
Review №86

Clean establishment, nice service.

Ge
Review №87

Been my favorite auto parts store and preferred by my whole family

Br
Review №88

The people are very polite and helpful

Da
Review №89

Service staff was friendly and very helpful

dl
Review №90

Great auto part store

ce
Review №91

They are a big help.

He
Review №92

Good help I approve

Jo
Review №93

Very friendly and helpful.

Ne
Review №94

They have every part I need every time I visited

Re
Review №95

Great place

Br
Review №96

Had parts i needed instock!

Pa
Review №97

The gentleman was awesome

ti
Review №98

Helped me get my car running again

je
Review №99

Its what youd expect from autozone.

Mi
Review №100

Very helpful

Information
27 Photos
100 Comments
4.2 Rating
  • Address:91 Westbank Expy Ste 100, Gretna, LA 70053, United States
  • Site:https://autozone.com/locations/la/gretna/91-westbank-expressway-ste-100.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4290&y_source=1_MjQ3MDMwMS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 504-363-2044
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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