Great place for car advice and repair.
Derrick was very friendly and helped us in our pinch. We have a push button start car and our battery was messing up. Everywhere had already closed or turned us away to install the new battery and reset the codes, and Derrick helped us personally. We couldnt be more thankful for the quick and kind service. Thanks a million!
Went to have a alternator replace. They left a tool in the engine.and mess up my O2 sensor. And did not tighten down the bolts on the alternator.. and only tighten one bolt 🔩 on top of the cover.
They did an awesome job on my 2000 Ford Explorer. I will be taking any of my vehicles to them for repair
I have been using A1 Automotive Repair for years now. Derrik has always taken care of me and my wife. He is honest, fair and an all around good guy. I trust him and his crew with all my vehicles. He replaced the ignition in my 2014 Expedition the other day, and it is running like a champ once again. He did an AC service while it was in there as well, and its colder than its ever been. Ill definitely keep using A1 for as long as I live in Griffin.
I have been bringing my car to different mechanics for over 7 months. No one could fix it. I brought it to A1 and they have it running like a champ. The only mechanic I will ever take my vehicles to. Thank you!!!
They knew exactly what was wrong and throughly checked all that could be wrong will recommend. Will continue to use them for all my automotive needs
Excellent fast service at a fair prices
Nice people. Very quick with turn around.
Super fast service. Derrick replaced my fuel pump and fuse box in one day at the best price around. I called Ford motor company, outrageous! Pep Boys was slightly lower than Ford. And the tow company they use...Cross towing I think it is, was 1/3 the price of two places I called for a quote. Excellent job and I highly recommend A1 Automotive.
Absolutely great experiencewas very comfortable with what the technicians told meand they do great workwould recommend them toanybody
Very helpful found n fixed problems i had with my jeep told me of things that was going bad. Didnt a lot of work for a very good price. Very happy with the work and the shop
The people were great. Told me what was wrong and pricing before any work was done. Even fixed a noise under the hood for free. Simply tighten a bolt that has worked loose.
Allways great service..Been knowing Derrick for years..
I have used A-1 for every vehicle I have ever owned & they do an exceptional job every time. They never try to jack up my bill or tell me its something its not. The owner helped me personally & got the job done! If you want excellent service, honest work & reasonable rates then A-1 Automotive is the place to go.
Honest! Great group of folks.
The lady in the office was very rude and disrespectful. They charged me 100$ to pour brake fluid in my car and got mad when we decided to go somewhere else. I will never return. Please do not take your cars here
Very professional very Knowledgeable, satisfied....
I recently started using a1 automotive for my 2 vehicles. They have great prices and are pretty quick. They are a great group of people. There is an employee name joesph that goes around helping everyone that always has a smile on his face and makes you feel welcome and that you are appreciated. Thank you guys for everything you all do!!
Great Job! 👍
Told me my truck was gonna be done Monday, called Monday then they said Wednesday. They don’t care about your time!!!
Dont want to look at transmission they put in
I took my 96 Ford Explorer to these guys based on the recommendation of having one of their mechanics live right down the street. My car wouldnt start, and they swapped out the fuel pump. As much as it cost, I appreciated Derrecks honesty when I came back complaining about a weird steering issue. He told me exactly what I needed to know (bad tires and poor balancing) and saved me from wasting money on U-joints.(Update) I gave them 2 days advance notice that I was bringing my truck in to get the check engine light off without simply clearing the codes (I can do that myself). It still took them a day and a half to even touch it, and by then I needed it back. The light is back on as of today.You would think being given advance notice would have made my truck a priority. Im very disappointed. I expected better.
Fast do great work dont over charge you
Jerry is #1 💜💜💜
The owner Derrick has the absolute worst attitude and customer service. i had to have a key programmed and was not informed what all that intailed so when I called to check and see if my car was ready he got snappy and rude because I was calling. I will never do business with that jerk ever again!
Ive taken my car to a1 automotive for awhile now. Great service and great mechanics. Best shop in griffin
A1 automotive has exceptional service, the owner derrick is a very helpful guy I took my car to three different places before them and they were the ones that actually fixed it, to me its the best shop in griffin and I highly recommend them to anybody, there mechanics are awesome and and they actually know what there doing
Derrick is a awesome mechanic and knows what hes doing thank you derrick for all you do
Probably know what theyre doing but theyre your typical good ole boy mechanic who rely more on their loyal unaware locals and scheming than they do actual mechanical service.Had a skip. They Wanted to charge me 500 bucks for what was bacically a fuel system service. New fuel filter. New plugs. New wires. Oio change. Something I, who has 0 mechanical experience, did in one afternoon when they needed to keep it for days .Not to mention theh charge around 60 bucks to diagnose if you dont have them do the work. When I heard the price for my repairs and said Id take it home to think about it suddenly the owner comes out and says since the diagoses invovled removing a part and cleaning it and it drove around the lot fine he had to charge me labor and the price went up to 160. I was never informed of this. My truck still skipped same as before when I drove it back home.Absolutely would not recommend.
Owner is a great guy.
A1 is a great shop and is very honest. Derrick is a real mechanic, not just a parts changer like most of Griffin shops.
Great job friendly will use them again thanks
Great customer service
I had several problems with this business. took my car to A1 because of a friends recommendation. my pt cruiser was leaking oil and pulling to the right.the owner is derek. i did not see. or talk to, him; but i told one of the mechanics what was wrong. his name is josh. josh said he needed to drive the car before he could assess the problem, so he drove it to take me home.in a few days, i received a call from the business to inform me that my car needed hub bearings (at a cost of around $400). i agreed to this. next day, there was also a $100 charge to fix the oil leak. i agreed to that. the next day i received another call informing me that the car needed cambor bolts (another $90) to which i agreed.i called a couple of days later to see if car was ready and was told that it was. when i went to pick it up, one of the door shocks was broken. the door would not open; so i had to leave it again. i found it odd that one of the A1 employees had driven it out to the lot, knowing that the drivers door would not open, and still tell me to come pick it up. real good customer service, right?at that time, i went into the office and told the secretary, amy, that i had noticed a sign on the outside of the business indicating that A1 was not responsible for theft or damage to vehicles. i told her that, if the business claimed no responsibility for theft or damage, then the business needed to have a locked gate or AT LEAST lock the vehicles left on their open lot. my pt cruiser had been left unlocked overnight; and i have thousands of dollars worth of sound equipment inside car. if my property had been stolen, A1 would not have covered my loss........ EVEN though they had left my car unlocked on a very visible and ungated lot!the next day, i was told again that my car was ready; so i went to pick it up. when i paid, my bill was $643.26, a far cry from the original quote of less than $400. i noticed that an alignment had been performed (which i had not authorized or even been told about). but i figured the shop owner knew what he was doing; so i paid the bill and drove away in my car.THE NEXT DAY, i was driving, and the car began to shake so violently that i was barely able to keep it on the road. i drove it back to A1 and was told that one of my tires had split. derek told me i needed new tires. now, this was ONE DAY after my alignment.did anyone at A1 tell me that an alignment would do no good until i replaced that tire? NO. i bought new tires, had them installed and aligned at another shop. i called derek today to ask why he had charged me $70 for an alignment that he knew would not work. he yelled that i KNEW my tires were bad......... which, of course, did not answer the question. it was his job to tell me to replace that tire BEFORE an allignment was performed!!i kept my cool; but told him that i was not an auto mechanic, and that it was his responsibility to inform customers if their tires were unsafe. also, i told him, i had not been told that an allignment was being performed. i had also not been told that the alignment would be useless because of my tire needs. HE CHARGED ME $70 FOR AN ALLIGNMENT THAT HE KNEW WOULD NOT WORK.i had to get another alignment today (less than a week after my experience with A1). A1 did not tell me the truth. Derek did an unneccessary alighnment without my permission, then lost his temper when i questioned him about it. i will never go back to A1, and suggest that, IF you are looking for a mechanic you can trust............ you should stay away from this one.
It was horrible ☹️!!!!! They wont help you .. guy name Derrick!!
Got me in and out in a days time.
Very knowledgeable about all makes and models
They were slow and super expensive. Don’t go here.
Still trying to figure out which one of them stole my radio out of my car.......
Great place
The best in Griffin, Ga.
Great job!
Good