Went in the store today and only 1 employee was working. No other employees were there or even on scheduled in the morning...very unsafe to have 1 person in the store at 1 time... even in the handbook it says they cannot have 1 person working... advance upper management doesnt care but there employees when it come to safetyNow I have the DM harassing me on my phone about a place I dont even work at anymore!!!
The experience I had was awesome! Wayne was so awesome. His upbeat attitude in servicing me was so kind. The other gentleman couldnt get his name he was awesome to help me out as well. Thats true costumer service. Very pleased.
I have been going to Advance auto for 20 years but no more after today. This is the 2nd time in a row I have seen store employees that cant be bothered to wear their masks in the middle of a pandemic. If you dont believe Covid is real than go on in and help yourself. If you are like me and trying to avoid as much exposure as possible while still doing the things you need to do than avoid this place like the plague
Great deals and friendly staff 👍..
Helpful employees very nice
Nice place good customer service
I couldnt get out of the house to run to advance auto in Highland, so I tried their delivery service. The parts arrived in a couple of hours, much quicker then expected. Thanks to Advance auto for the great service. Advance will remain my first choice for auto parts.
Quick friendly service.They knew exactly what I needed and helped me find it.I also liked the fact I could choose the level of quality from good to best.
Always the best customer service and friendly as can be.
Very friendly and helpful. Excellent customer service from all their employees. Thank you.
Always helpful to solve the problem
The staff here is so friendly and knowledgeable. I always have a great experience shopping at the Griffith location. Mr. Vernon is the best!
Good service. Helped me with my problem.
Again 2nd store that staff were amazing but did not have the part
Good service, different quality parts based on budget. Friendly
Decent prices on some Auto Parts.
Good service
Ok
Very nice and helpful take time in helping.
Top notch. Went to the other place across the street was refused a battery check ended up at advance auto where they took care of me.
I came in today to get a light bulb. I had no idea what I was doing but Vernon and Talainia were amazing. Everybody dropped what they were doing to help me right away. Vernon went above and beyond and helped me get the right bulb, even went outside to make sure we got the right bulb. Then Vernon was amazing enough to help get it in! I will always be a loyal customer because this was the best customer service I’ve ever received! Thanks Vernon and Talainia!
Hairo was knowledgeable and so courteous! I needed wiper blades desperately! He not only got the right ones for my car, but installed them. Then asked me to use them just to be sure, all was well! Excellent experience!
The lady that helped me this morning that Advance Auto she was amazing very polite courteous and helpful
Good auto parts store! four stars because they dont stock all parts for a 305 sbc... the most massed produced engine on the planet !!!!!! not to mention interchangeable with the 350 sbc the second most mass produced engine on the planet!!!!
I buy all of or most of my parts from here mainly because of the onli e discounts and I just pick it up in the store within 30min and save sometimes 20% or more especially if you have signed up for there rewards programs you may be able to save and additional amount as much as $20 on top of the %20 ( although when you use rewards and coupon they do readjust the 20% down. But MAKE SURE YOU CHECK YOUR BOXES to make sure you are getting the part you NEED and to make sure EVERYTHING is there and IN QORKING CONDITION.
Very clean store. Staff was extremely knowledgeable and courteous.
Love these guys. its great to find a local shop that is honest and does great work every single time I visit them.
The Young lady was very helpful knowledgeable and friendly
They have parts
They always have good prices and the best parts never been let down by him
Young man was very, very helpful, and courteous!
Would give no stars if that was possible, told me I had to dump the recycled oil myself and take all the jugs with me. I went across the street where they treated me better. I took my business with me.
Definitely my go-to auto parts store
Always ready and willing to help solve any mechanical nightmare.They will do what they can to help without complaint. Awesome team at this location.
Wrong parts given. Wrong item number in their whole data base system! What a waste of my time and mechanics
.really getting better at service. Helpful on testing vehicles. Prices are fair
Very informative, staff was very nice. The store was very nice and clean.
Great and quick service and very knowledgeable
Had parts i needed, super helpful employees
This place sucks if you ask a simple question like where is the srarter made beacuse some of us like American made parts they put you on hold forever instead of answering a simple question wont waste my time or money at the Griffith store
These guys are always helpful
Better than auto zone both in price and service
Had a great experience at the Griffith advanced auto. I had bought a battery from a different location 14montgs ago that had a 24month warranty but that location would not exchange it though the battery tested that it had an issue. The guy that helped me also didnt know how to correctly check the cars starter and alternator with the computer tester thingy. I went to the Griffith location near my house and the Night manager Jake did a great job Actually helping me, checked my car, and e exchanged out the battery. He didnt ask me to jump through a bunch of un-necessary hoops to get a new battery. I will now only go to the Griffith advanced auto
Like better than auto zone a lot more helpful
They have everything in stock and all of the worker are very nice.
Affordable..Great Employees
Usually very informative and always nice and friendly.
Vool guys & gals!!
Hardly no business. Had to ask for item. One guy was on his phone. Will not be back.
The service here is always professional and courteous.
They didnt have the part we needed . Said no results.
Very helpful staff
Slow service but some workers know their stuff
Staff is very knowledgable and friendly.
I always go get my parts from there and they always have them there ....
Clean store. Courteous staff.
Friendly service.helpful customer service.
Helpful as always.
Excellent customer service!!! Very Helpful!
Clean environment and friendly service
Friendly staff, parts are mostly onsite and if you order online you get a nice discount
People real nice.
Excellent help !
Good deal.
Parts and information,just fine.
I have been shopping with them for over 20 years
Just had a battery tested 4 free
Explain what i need what to do
Good staff
Great service
Super people to help you here👍👍👍👍👍
Vary helpful
Always friendly
Cheapest parts in town
Always ask for Deb lol
Very helpful
Customer service was awful.
Knowledgeable staff