Gary is the absolute best when it comes to customer service. He solved my issues in a snap!
Love it here. Gary is the best. Hes honest and helpful. No question is too small or large.
Jacky is very professional and knowledgeable upgrading my Dad’s phone in Chinese language version . Definitely recommend this store.
After giving them another shot, I always enjoyed this T-Mobile Store. They make you feel like a valued customer. The Service is fast and easy, plus they always double check if there is anything else you need help with. I Recommend this T-Mobile store.
Knowledgeable, friendly and helpful. This is a franchised retailer, and owner is usually there. They help in a way thats different than company stores, very personable and go out of their way to help with your needs, even if its not the most expensive way. I like these guys and recommend a visit. One caveat: because its a smaller T-Mobile store, staff sometimes gets stretched and you may have to wait, but usually not too long.
The sim replacement is better here, but they did want me to replace Sims when the old ones still function..
The staff is very helpful. Good customer service.
This store is too small, not a very good selection of products and the clerk doesnt seem very knowledgeable.
A gentleman by the name of Gary helped me out and accomplished what tech support could not.
Gary good on troubleshooting and always smiling
Gary is awesome
Great service!
Not bad
In fact, I rarely comment. After coming to California for so many years, I found that there are many cases of Chinese deceiving Chinese. For such a good shopkeeper, we must encourage and publicize. I was cheated by the tmobile store in Rowland Heights to charge extra fees before, so I specifically found a tmobile store with a high score on google maps nearby to change the number, so I chose this one. I went to the store and said that I wanted to change my phone number. The boss directly said 15 dollars. Tell me that there is a list for selecting numbers, and I can only choose from the list, very sincere. In addition, the store manager told me another way to change the number for free. As for the specific method, please go to the store and ask the boss. In addition, you can read my comments on tmobile in the Rowland Heights store. Don’t go. Many shops are Chinese deceived by Chinese people. This is the only one who is good at it. Even if the business is not good during the epidemic, it will not deceive people for dozens of dollars., Please support this store.