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Starbucks
1885 NJ-57, Hackettstown, NJ 07840, United States
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Starbucks
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Th
Review β„–1

This Starbucks is great. The staff is polite and my orders are always made in a timely manner and to perfection, which is hard because I alter drinks slightly so a big thanks to the crew! πŸ§œβ€β™€οΈ β˜• πŸ’›Brown sugar oat shaken espresso with vanilla sweet cream cold foam. 🌟🌟🌟🌟🌟

Mi
Review β„–2

Slow extremely slow (slower than what is normal for your usual Starbucks). Always out of something. Drinks were OK but not worth the money charged.

Ra
Review β„–3

There is always a line at this Starbucks, but it moves fairly quickly and the staff are so friendly and nice! If you see a long line, be patient because the service is worth it and the line moves quickly!

Wo
Review β„–4

Always nice, friendly, fast & clean. Good food & drinks.

DJ
Review β„–5

I love Starbucks the drinks are great and if something gets mixed up the are reasonable and figure out what they can do to fix it.

El
Review β„–6

Incredibly nice associates and helped me with picking the best coffee for me

Pe
Review β„–7

This Starbucks has always been my go to in this area. Staff are exemplary

Er
Review β„–8

I go to this location almost every morning and the employees are usually great. But the past few days the employees have not following my order. I have been asking for extra ice in my frappe however I have not been extra ice and it taste like a different favor then what I ordered.

Ri
Review β„–9

Went in there for a bottled water... The Barista acted like a typical self absorbed millennial. Like they were doing me a favor.One star... If I wanted to be looked down on I would get back together with my ex wife.

Ma
Review β„–10

Employees are usually friendly and nice. I go to this location almost every day and for a while now, employees dont follow the drink order. For example, I always ask for light ice, but they have been giving me a cup filled with ice and barely any drink in it. Also, they have admitted to saying certain items on the app are sold out when they really arent, so you cant pre-order what you want through the app. I dont understand what changed, but this location has gone beyond downhill.

va
Review β„–11

I have been to this Starbucks several times and usually customer service is great, but this last time was NOT. I ordered for three people and got 5 drinks! The person taking the order was rough, and short with us even my daughter picked up on that. Then instead of them apologizing they just said I didnt take the order. Yes my money was refunded but as a customer being acknowledged and apologized to makes a huge difference.

Ab
Review β„–12

Very nice and friendly staff

Ge
Review β„–13

Great Starbucks. Drive through is always crowded. But moves quickly

ra
Review β„–14

My kids go there I wouldnt spend a dime in their coo hating over priced cupcake coffee

Ch
Review β„–15

Would not serve a coffee in a mug because of COVID. But at the same time every table is dirty. And this place was not that busy to justify the lack of cleanliness

Ka
Review β„–16

Service is good and food & drink are usually great but why is this locations hours constantly changing?!

Ma
Review β„–17

Best starbucks ive been going everydai

Gi
Review β„–18

My favorite place ever. I have been going to this same Starbucks for 5+ years and the crew has basically become family to me whenever I stop in. They have my usual order ready for me even before paying and the atmosphere is always fantastic. Love you guys. ❀️

S
Review β„–19

Good fast service. Friendly staff.

Do
Review β„–20

Great new coffee type and service was always smiling...

Mi
Review β„–21

One of the baristas know me by name saw me waiting and grabbed my drink and handed it to.me.

Sh
Review β„–22

Its great wish work.piece though

Ka
Review β„–23

Got a size large cappuccino today... should have just ordered a small considering they only barley filled the cup half full.

Tu
Review β„–24

I have never had a problem with this Starbucks. They always get my drinks perfect and all the staff is extremely nice.

Mi
Review β„–25

Very good

Lu
Review β„–26

Our beverages are always delicious andade the way we wanted! My daughters favorite is the cake pops and theyre always fresh.

Pa
Review β„–27

This is the second week in a row they have been out of oat milk. 😑 I was told there is an oat milk shortage. πŸ™„

Ri
Review β„–28

Its starbucks

Ja
Review β„–29

Decent nothing special.

Ka
Review β„–30

My go to Starbucks, the staff is always friendly and consistent in their drink making!

Jo
Review β„–31

Randi or something that works the drive through completely unfriendly and not willing to help figure out the app. Acted annoyed when asking questions about the app. Serious attitude worst customer service. This isn’t the first time she’s been this unpleasant.

he
Review β„–32

The staff is courteous and attentive.

Ri
Review β„–33

Love this location! Love the employees! They remember my drink order (its complicated lol) and they are fast! The manager is awesome to! My favorite Starbucks!

Sa
Review β„–34

Nice location. Employees are wonderful. When they have new hires, service at drive thru is usually slower.

Li
Review β„–35

Quick, friendly service. Order was correct. Despite there being a line, they didnt act rushed or stressed. This location has a drive thru, but we did not utilize it.

TK
Review β„–36

Im not at Starbucks, wth?

Ri
Review β„–37

Chai tea was amazing

Da
Review β„–38

Wondeful staff. Gets the order right everytime.

Ke
Review β„–39

They’re friendly. Good coffee. But I’m always waiting for my mobile order longer than estimated and I don’t get a complicated order. What’s the point of ordering via mobile if I still have to wait? I would’ve been better off in the drive through.

La
Review β„–40

Love all their coffee specialties!love strong dark coffee blends!their iced coffee specials are yummy!

Al
Review β„–41

This place is always clean and has friendly confident and competent service. I go here several times a week to make orders for the place I work at and they have never screwed up an order. That is something I appreciate so that I dont have to hear it for my coworkers. Again great store clean neat and the people are helpful

Ch
Review β„–42

This was a solid Starbucks location. Fast, friendly service with a smile with a hot double espresso, what more do you want?

Da
Review β„–43

Yeah nice job pretending not to see our car. real inconspicuous y’all :) y’all get paid to do this?

Ma
Review β„–44

Excellent customer service

cM
Review β„–45

Service is five stars, fact coffee beans were roasted more than 10 days prior to grinding and brewing detracts by one star. Over priced pastries and no ketchup packets for breakfast sandwiches takes away another star. Great team at our local Starbucks.

Ma
Review β„–46

Best coffee

Mi
Review β„–47

Servers were very nice and got my order ready quickly

Ma
Review β„–48

One of my favorite Starbucks locations! Theres usually a really good atmosphere here and the staff is very outgoing and kind. Also, theres a drive through, so can you really complain?

Pa
Review β„–49

Nice, relaxing atmosphere... delicious decaf vanilla latte!

An
Review β„–50

I went into the store today, about an hour ago, and ordered my sister a drink. Not only did I have to repeatedly ask for a drink I already paid for, but I NEVER GOT IT. I asked them within the first ten minutes of ordering my drink to make it and they said it was coming right up. I waited for another HALF AN HOUR for my drink.I wouldnt be so angry if I didnt pay for it already. There is no need to go here, pay for over priced coffee, and then not receive the product.

An
Review β„–51

They dont complain that im here working for hours. The air conditioning goes off randomly making it as cold as outside. Employees said it was corporate so make sure to bring a jacket in the winter!

Lo
Review β„–52

Great and fast service!

Je
Review β„–53

Great drinks! I love starbucks. And all the staff Ive encountered are very nice.

To
Review β„–54

Good working there the people are very nice

Sa
Review β„–55

It’s ran by kids who clearly don’t need to jobs. No management ever. Floors were dangerously wet way before they closed .

Be
Review β„–56

Coffee is always good

Ta
Review β„–57

Nice hdlp,soft chairs,clean,good music, always good coffee

Sh
Review β„–58

Love coming here! My pup loves getting his puppichino.

Er
Review β„–59

Good service and selection, what you would expect from Starbucks, just a little tight and parking is a issue/drive through sometimes takes a bit long.

Sa
Review β„–60

I just really like coffee people are nice

Wi
Review β„–61

Very pleasant atmosphere. Well run and well staffed.

Eb
Review β„–62

Love the drive through feature. Pleasant employee. But will stick with my local Starbucks on Staten Island, NY ( where everyone knows my drink).

Br
Review β„–63

Love love love. The people & atmosphere. It is a third place for me.

Ra
Review β„–64

This location is consistently amazing. The drink is always made perfectly.

Fr
Review β„–65

Staff is very courteous and prepare orders quicky

Jo
Review β„–66

Fast service great help and pleasant place to have coffee with a friend or your queen & family πŸ˜€

Da
Review β„–67

This is a great Starbucks. Always friendly.

El
Review β„–68

These people can do no wrong. If you think youre being treated unfairly, its probably because you have a bad attitude. Be nice to the people who serve you, especially people as amazing as the ones who work at this store.

Ma
Review β„–69

Great coffee and amazing staff. Even when they are crazy busy its never much of a wait.

Be
Review β„–70

Best coffee ever, convenient, drive thru

Ah
Review β„–71

Friendly staff and the coffee is basically what you want πŸ™‚

Sa
Review β„–72

The staff and service at this Starbucks are always really great!

Sp
Review β„–73

Subpar in comparison to the typical Starbucks.The older woman behind the counter will stop the line and have a conversation with a guest before even taking his order, regardless of the fact that youre standing right there waiting for your vital blend of hot bean juice and non GMO cow lactation. Then no one will help her as she struggled up figure out the newfangled touchscreen technology computer system.10/10 would recommend.

Mi
Review β„–74

Coffee was serviced warm & not hot! They did replace it with fresh coffee & served hot.

Da
Review β„–75

Quick and friendly service. Love this place on my way to work or on my way back or just because I want something.

Al
Review β„–76

Im in love with their hot chocolate

Si
Review β„–77

Pretty good crew.

Ma
Review β„–78

Server was rude because we only had a $50 bill and she did not want to make change. She eventually did. I am sure she was frustrated but she could have been more polite.

Da
Review β„–79

Consistently good quality. Interior has very good seating options.

Da
Review β„–80

Salted caramel mocha is to die for

Jo
Review β„–81

Good food, perfect brew, very clean, great parking. What else matters?

Na
Review β„–82

Fast service thru drive thru

Ma
Review β„–83

Nice and friendly place to get a cup of coffee and snack.

Je
Review β„–84

Always fast service!

Ra
Review β„–85

Nice place. Food and drinks were tasty.

Re
Review β„–86

Employees are so nice. Love the drive-thur option for a guick coffee!

Do
Review β„–87

Nice atmosphere, bit pricey tho

Ka
Review β„–88

Hot chocolate & biscotti were fine

Di
Review β„–89

Went here today with my Mother, Daughter in law and My 2 yr old grandson. My grandson was excited when we were getting our drinks so he was talking loud. The guy that worked there named Brian told my daughter in law that he was being very loud. WHAT? There were 3 people in there and the music was loud. I was in shock! So is Starbucks a place for quiet time? If so then why the loud music? This was my first time at a Starbucks and my last! Ill stick to Dunkin.

Ca
Review β„–90

Always had wonderful experiences at this location but lately the service has been slacking...had to wait longer than usual for my drink because the male barista was too busy making drink for himself and and a female barista...not sure if its new management but this location used to be on point and leaves much to be desired. Also, everytime I asked about certain coffee beans they seem not to have any real answers.

Jo
Review β„–91

Since the remodel, not sure if they employed new people but slow would be an understatement!! If you have no where to go and time to kill, this is the Starbucks for you.

Ti
Review β„–92

Clean establishment and friendly baristas. Always get an accurate order and the drinks are always great!

Ke
Review β„–93

Best grande breve triple cappuccino Ive ever had!

An
Review β„–94

Friendly staff, orders are completed promptly and correctly.

Be
Review β„–95

Love coming here to get a great cup of coffee and study!

Su
Review β„–96

It was about $5 for whats basically a medium. Frappuccino, yes- special, but-it wasnt that thick either.

De
Review β„–97

Very consistent...but no art

Wi
Review β„–98

Great place. Great people work here.

Lo
Review β„–99

Nice place, good seating options.

Iv
Review β„–100

Got to love the taste of their coffe

Information
34 Photos
100 Comments
4.3 Rating
  • Address:1885 NJ-57, Hackettstown, NJ 07840, United States
  • Site:https://starbucks.com/store-locator/store/1005220/
  • Phone:+1 908-850-1845
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Service options
  • Outdoor seating:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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