user
Rack Room Shoes
24 Coliseum Crossing, Hampton, VA 23666, United States
Appearance
Rack Room Shoes
Comments
Ju
Review №1

As a former assistant manager in a similar style shoe store, I must say I wasnt overly impressed. The selection wasnt bad and cleanliness wasnt an issue. However, the knowledge of the staff was comical, to put it nicely. Luckily I had some knowledge of shoe brands.... although from MANY years ago. I have low arches by nature, so arch support is a must for my work shoes. Neither staff member had a clue what I was talking about. Actually the young girl kept trying to send me to the womens section even after explaining I wear a size 11 and my foot is wide. Finally I said thanks for your help, but no thanks. If you know what youre looking for, go. If you seek assistance, dont waste your time.

Su
Review №2

My daughter needed comfortable shoes for a new job. I walked in just to be with her. I was pleasantly surprised to find shoes for myself. They were so attractive. When we checked out I noticed the buy one get one 50% off. I was so excited..I will return soon to check out new shoes for the rest of my family.

Ma
Review №3

The salesperson was extremely helpful to me. I was in for walking sneakers for an upcoming Disney vacation. I found two pairs, and was extremely pleased with the easy process of ordering the pairs in my size. It was a very successful experience!! Thank you!!!

Ke
Review №4

Sales associate was very nice, and helpful. Wish I could remember her name but. This store has sales often and great incentives to keep coming back with their reward program. Store was clean and organized and they have a nice selection of shoes. Id go back.

Mo
Review №5

I had to go to this store to exchange a pair of shoes. Upon entrance in the front door, I was asked if I needed anything special. I responded that I needed to exchange the shoes. The manager trainee, as her name tag stated, lead me to the shoes only after insisting I tell her what kind of shoes I needed and taking the box from my hand to see what they were. I truly wanted to browse independently. After finding the shoes, she removed them from the box and placed them on the floor for my daughter to try them on. After I didn’t respond to her questions, she finally allowed my daughter and I to have a conversation about the shoes. While walking to the front desk to check out, the manager trainee flipped her head upside down and asked a coworker if she saw what was on the counter. Then she proceeded to say that she better pull her hair up so nothing gets on a customer! I am not sure what she was talking about or what she saw, but this made me feel uncomfortable to go to the desk. She also had a very unflattering shirt that showed her stomach and while reaching for a box, she showed her bra. I would not recommend this store for the uncleanliness of the staff member.

An
Review №6

The staff are very nice and helpful and the prices are good. Always love the buy 1 get 1 half off.

Da
Review №7

This store is awesome. The sales woman knew exactly where everything is at. Very personable !

Jo
Review №8

Great place for me to shop for Sneakers, such a variety of things to SELECT FROM. EMPLOYEES HAS DELIGHTFUL PERSONALITIES . L♥️VE that STORE.

It
Review №9

Decent selection. The offer but one get one half off storewide. The sales clerk that assisted me provided me with helpful information when I was shopping for running shoes.

Sh
Review №10

They always have the buy one get one 50% off and they are good quality shoes.

Ta
Review №11

Good shoes, name brand for low prices, always neat and clean and very friendly staff

Ki
Review №12

Good selection decent prices.

su
Review №13

Nice selection, high quality shoes. Great prices!

Fe
Review №14

Great customer service

Ho
Review №15

Always a great staff on hand to help.

Ke
Review №16

First time shopping bhere, got a good deal will return

La
Review №17

Great personnel!! Prices are very reasonable.👍

le
Review №18

Great place to get shoes and boots buy one get one half price

Br
Review №19

They have the best deals on shoes.

Ba
Review №20

Fred was awesome he was very friendly and made our shopping experience so enjoyable.

Da
Review №21

Love the bogo half off deal

Ch
Review №22

Great selection of shoes pricey but worth it

l
Review №23

Nice store. Really friendly employees.

Ca
Review №24

Nice shoes, better than Payless..nice staff.

Ja
Review №25

Nice selection and great customer service.

Da
Review №26

Wonderful place to buy shoes, and staff is wonderful and willing to help. Will surely visit again.

Ka
Review №27

Staff very nice and helpful.

Ma
Review №28

Cant give opinion never been here so sorry!

Mi
Review №29

Great service and sales were great. I got a Rockports for 15$.

M
Review №30

Nice store, nice selection, helpful staff!

Mi
Review №31

Took the babies shopping, great selection, great prices

Mo
Review №32

Had a WONDERFUL time with grandkids and Biscuit at Petco!!

Me
Review №33

Employees were rude. Btw, needs a better selection to select from.

Am
Review №34

Love the buy one get one half off

Mi
Review №35

Excellent service very knowledgeable people

Ma
Review №36

I was greeted when I came in and asked by several employees did I need any help or was I looking for anything in particular!!

Ja
Review №37

Did not have wide shoes.only had one brand. Only two styles.

Se
Review №38

Cheap an great service

ch
Review №39

Very good staff and great sales

Cy
Review №40

Amazing deals!!! Bogo specials always

Ke
Review №41

Great shoes and prices

Ch
Review №42

Didnt have what I wanted

Ro
Review №43

They went out of there way to find me a pair of shoes and had them delivered to my home....Free!!!

De
Review №44

Great customer service

Ir
Review №45

Didnt have what I wanted

se
Review №46

Best BOGO

De
Review №47

Two pairs of shoes for 75😁

jo
Review №48

Good customer service.

Ru
Review №49

I like it

Da
Review №50

Nothing in there

Su
Review №51

Nice

To
Review №52

Its ok

Mi
Review №53

Love it

De
Review №54

Love it

Ke
Review №55

Great

Ma
Review №56

A spurge

Ji
Review №57

Disappointed selection

Information
3 Photos
57 Comments
4.3 Rating
  • Address:24 Coliseum Crossing, Hampton, VA 23666, United States
  • Site:https://rackroomshoes.com/store/51?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=51
  • Phone:+1 757-826-9556
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:12–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations