They had the size unit I needed for a decent price. Units are very well maintained an clean. Place has security cameras an a key pad to get into with drive up to units. My experience is very satisfying. Staff is very nice, polite an answered all my questions. I highly recommend this place.

My stuff was damaged while there. I paid for insurance, but they said it does not cover third party damage. Nobody is taking responsibility. My stuff was not damaged when I took it there. I paid for insurance for a reason.

Awesome. I had a great experience. They were able to accommodate me with everything I needed. Their service was explicitly great.

Clean and well managed storage facility. Staff is always positive and friendly.

Janice Christian was fantastic. We can’t say enough nice things about her. She was very personable and we could tell that she really cares about us and our needs. She took her time to explain everything to us and made sure that no detail was missed. We’ve rented numerous storage lockers during our lifetimes but can say without a doubt that Janice was the absolute best that we’ve dealt with so far. I would heartily recommend this place and especially Janice for anyone that had a storage locker need.

Got a unit today with no issues, good, fast, and easy process. Lady working today was great believe it was Jen, she got me setup in no time, highly recommend

Jen is awesome. She has helped us out numerous times. Highly recommend this storage facility. A+

Employees are very friendly and would try everything in their power to satisfy your storage needs and work with your budget if possible

Jennifer was phenomenal help! She helped me through every step as it was my first time at a storage unit! 100% would recommend

We came close to closing time but porter was super nice and took his time with us. He definitely made us feel like this is the right place to be with his wonderful costumer service and hospitality!

Everything was super easy and they are very kind! I highly recommend!!

I have a bad habit of forgetting my payment, not because I could not afford it, but because I forgot it... They made a conscious effort to contact every time! I appreciated it.

Very friendly and efficient service. Thanks to Jen

Jenn and Britney were very knowledgeable and helpful. Pleasure working with them and purchasing packing materials.

Very friendly very helpful

I never took advantage of the unit I rented. Online experience was fine.

Online reservation process was a breeze! I received a call in a timely fashion to secure the unit. Brittany was amazing !!! She answered all of my questions and seemed passionate about her job. I felt very welcomed and was not rushed through the process. And, the rates are great too! But I would pay more, just to have such an awesome experience!!!Edited to add that the gates lock at 10 pm. That makes me a sad face but its still a wonderful storage facility

Went into the office today to pay the monthly payment and Jennifer was very helpful in answering our questions and very professional when it came to concerns we had! Went away with a smile and happy with the professionalism that was shown!

Excellent location for any storage needs.

Mika and Jen helped me out today! Fast, and easy!

We are very happy we chose this facility as it is just a few blocks from home! Jen was truly AMAZING to work with in setting up our storage unit! Especially with all the health and safety regulations, she made the process so easy! She maintained such professionalism and kindness! She is DEFINITELY an A+ member of the team! I am so glad we could still utilize this facility during the statewide shutdown. It is making things a little less stressful in helping to get our nursery ready

The customer service here is amazing! Jen was so welcoming and caring!! The registration process was fast and easy as well.

Porter is amazing. He was so nice to us.

Had to switch ownership on a unit and I also started renting a new unit and it was a smooth transaction. Fallon was great! She was personable and even offered to get some water for me! I felt safe the whole time. Thanks again!

Safe and secure, staff are always on call and available.

This company has helped me save the things that are dear to my heart and are so memorable. I thank the owner for his compassion. Think before writing.

This my second time using this location. I have used Extra Space in MD as well as CA. I love this location because Jen has always been very helpful and always has suggestions when you have doubts about what size space you need. She is always very friendly and courteous. She also remembers her prior clients. I went in to see her and asked if she remembered me and she did! She said I remember you, rocks. I love rocks and collect them. She remembered. We chatted for a few minutes and then took care of business. The storage units and the area overall are well maintained. If I am ever in the area again after this and need space, I will be certain to call upon Jen for my storage needs. She rocks! Pun intended.

Fallon was super professional and helpful with great customer service. She has helped my father and I when renting units and helped him get a lower price on the unit! Will definitely keep renting from here!

Jen is a pleasure to work with & has been very helpful, An asset to your company.

Very friendly and informative crew working there. Happy with my choice of going there

Jen is an amazingly sweet woman who has gone above and beyond.

Great customer service, nice units. Happy with the service

Nice clean units. And they are understanding.

This storage facility’s employees were both professional and courteous. I wouldn’t hesitate to use this company again.

Clean and organized. Cant ask for a better storage place.

We have had great service from Jen at Extra Space Storage in Hanover. We were there three days from out-of-state to do a full cleanout of two units and she was a wonderful professional and human being to us while we were there. She offered whatever resources she had, both informational and physical facility-wise, to make our long cleanout sessions more efficient and comfortable. I wasnt the account holder so I cant speak much to that aspect, but I know Extra Space, and especially Jen, will treat you as a person first, not simply a number/account. She diligently takes care of the facility, too.

Getting the unit was quick and easy. The staff was friendly and helpful.

Will call you when your payment is getting close to being over due to help you avoid paying a late fee and will even take advanced payment for multiple months. This was very helpful for me while I was working out of town every other week and did not always have access to email.

Just did an online lease with Heather, who made sure everything was clear and easy to follow. It was very easy to get my unit lease started, and I look forward to having great customer service in the future if I need anything. Great location.

Brittany assisted me today on my first storage unit purchase & was amazing! I left with no question unanswered. If you’re looking for somewhere to store your personal belongings, look no further! Highly recommend!!

Being able to remotely reserve a storage unit for my college student in a pinch was extremely helpful. Jennifer Christian hooked us up right away without hesitation. Great staff :)

Needed extra storage space for a couple of items during my moving process and Jennifer was very helpful with getting me a unit that was size appropriate for all my things. She was very friendly and made sure I had gotten the right unit. She stayed a little past closing just to make sure all my questions were answered. Very professional place.

Jen is very nice and respect person she is a amazing woman .

Easy Space is extremely affordable and very friendly! The manager, Brittany, was very helpful and pleasant to work with.

We are returning customers to this location. They really have the best customer service. Everyone I have interacted with has been so helpful. Brittany was great today and helped us choose the unit we needed. Prices can’t be beat!

Jennifer was so kind hearted to me. I am going through a lot and she was so compassionate about my situation. I went in with anxiety came out laughing and feeling better about my situation as a whole. The space is perfect for what we need and Im glad I chose to do business with them today.

Both of the Ladies behind the counter were very helpful in getting me and making my move to my new house easy and painless. They both deserve a raise for all the knowledge they possess.

The staff here was and is most helpful, and a decent price the storage, and first month was free! I recommend extra storage. Thank you for your help extra storage!

The staff whos name I believe is brittany was absolutely amazing and very thorough with pricing and showing me the size or the units. Would recommend using this storage company over any other in the area. A++++ company and staff!

Extra Space Storage is a great place to store your items. Jen was very helpful with my deciding what size I needed as well as professional yet friendly. I feel my belongings are safe with security, a fence surrounding the storage areas and gated. Prices are fair and I love the added convenience of auto withdraw as payment. Thanks Jen!!Update: I would use Extra Space Storage again. Thank you!

The manager on duty was from the York facility . Extremely polite, caring as well as helpful . She really made us feel comfortable.I like the way they have you look at the unit before you finalize anything just to make sure the size your interested in will be sufficient.I will recommend Extra Space Storage to anybody looking a storage unit ...Great job !!

Brittany was awesome! She provided us with great customer service.

I started storing here based on several family and friend recommendations and have since gone on to recommend them as well! Super friendly and helpful staff members were always there when I needed them, terms were more than fair and affordable, and the storage units were all well kept. Recently moved to a bigger place or I would happily still be using this service!

I called the 800 number to make my reservation for a storage space and was told someone from the site would follow up with me. Much to my surprise, less than a minute later, I got a welcome call from Jennifer! Once I arrived at the site, she was very upbeat and friendly. She made the entire process easy and comfortable! Everything was explained clearly! I would send anyone to Jennifer to rent from ExtraSpace! Well done!

Very professional and friendly service! Highly recommend.Thank you!

Jen the customer service person treated with kindness and was very helpful in finding me the right size unit. Jen is very friendly she will go the extra mile to make sure you are happy. Jen should be honored for her work ethics . Thanks Jen. five star service

The end of the year can be stressful with finals, saying goodbye to friends, and packing up your dorm for students and the parent (me) but the storage unit I got was the sunshine after the rain!! The size and price was perfect and the Manager Jen shined bright she was friendly, professional and provided excellent customer service she made it all seem so easy after a long day of driving & packing... Thanks again!

Great experience, office staff was professional. Clean storage unit and easy to get in and out. And great price!!

Jenn and Brittany are very kind! The facility is very clean and have great prices. I enjoy renting a unit there. They are welcoming and actually talk to you instead of just thinking that you are money walking through the door. Definitely recommend their facility and their business.

Used the storage for 8 months and we were very happy with the service. Closing out was easy and fast, J. Christian was very friendly. Would recommend!

Brittany is amazing, she was very very helpful and kind. Being in a tight spot last minute she worked with me and helped me very much. I went to another storage place and they werent in the office and when we found the worker she never acknowledged us. That being said we stayed where the great customer service was it means everything.

Clean storage units, with friendly and welcoming staff members. I would highly recommend this facility to anyone in need of extra storage. Staff, took the time to answer all my questions and went above and beyond to make sure my sister and I felt comfortable during this decision. Great customer service!!!

I was very pleased with the service I got from the employees and helped me with everything I needed it is well worth renting here! A very awesome team!

Having a great experience here. The staff is very helpful. I am in and out of my 2 units every weekend and they are always very friendly and helpful.

I have always had excellent service here, but the last two days made me appreciate the staff here even more. Brittany called me yesterday to say the storage shed was not properly locked. I stopped by and thought I had taken care of it- but she called again today. I stopped by and she went with me to my unit, and made sure it was locked perfectly this time. Thanks Brittany!!!

Great service, great price, thank you!

My mother rented a unit on yesterday and we are very pleased with the space. Customer service was EXCELLENT!!! Jennifer was great to work with. The facility is very clean and vibrant and my mothers unit is clean and affordable. I would highly recommend Extra Space Storage.

Becky went out of her way to be helpful and friendly. The whole experience was just great. The outdoor space for my car is very reasonably priced and is gated with access by code. I highly recommend it.

We have been in this unit since 5/2008 and have dealt with several onsite managers. Jennifer Christian is by far the most efficient, helpful and friendly person we have worked with in all that time. Thank you Jennifer!

Easy to work with. Clean facility... Plenty of space and convenient for us!

Service was awesome. Definitely will be referring people to your establishment. Brittany is a very nice young lady and great to work with.

Britt and JC are great workers! Sooo friendly! They need raises ASAP!

Jen was great! Quick and easy process. I had a family emergency and she was able to get me in the office in a timely manner!

Very nice. Great rates. Honest. And a quick no hassle transaction! No commitment either.

Fantastic experience with Jen at Extra Space in hanover. Helpful knowledgeable and friendly. Somebody give that girl a raise! An asset to that place for sure. Safe secure units and great prices as well.

Brittany provided excellent customer service and was a big help with getting a unit rented.

Employees were friendly and Brittany I believe her name is, was wonderful and very helpful

I truly enjoyed my experience with Brittany lovely young woman patient and kind and very knowledgeable about that which we where lookibg for in storage. I would truly recommend this storage place with friends very clean and helpful again the staff (Brittany)excellent. Great experience

Great experience with Jen as she helped me pick out the right storage unit for my needs. The price was right and the facility was clean and safe. Thanks again!

Nice units, good pricing, good location. Jen was extremely helpful and friendly. She deserves a raise.

Jen was great! Made our experience easy and pain free. She’s recommended the perfect unit for us

Facility was really clean. Jennifer was super helpful in asking the right questions so I could choose the best rental option. Even though it was pretty busy, she helped everyone and made it look easy!

Brittany was very helpful and overall just amazing. Thank you for getting me squared away so quickly!!

Great customer service..moved my car to another unit without hesitation and complete understanding when concerned with ground level during exit of my car after construction. Every employee is extremely polite and driven toward customer satisfaction.

Very friendly and great pricing. Would highly recommend.

I havent moved into my space yet, but the units and the property are clean and well maintained. The staff is pleasant and extremely helpful in describing the process and helping me to figure out my needs and plans. I was even called a week or so later to ask how things are going.

Another visit to extra space at roller circle in Hanover. And again I was greeted by Brittany with a smile and she was fantastic. Again it was a great visit

The company is nice and they will help you with whatever you need.

Melissa is awesome! She was the best part of my move. The rates were great and the place was very nice. We love extra space storage and will use them every time we need storage.

Jennifer is awesome. She was very helpful and courteous. She even lent me her readers.

Very fast and easy, professionally handled from first inquiry online to finalizing the process on site. Managed to help secure my storage unit before any paperwork or arriving on site, which can help ease the process and headache of moving. Would recommend to anyone pursuing the use of a storage facility in the area.

5 star experience very helpful!

Great service I feel like your manager needs a raise

Extra Space Storage is a clean, well lit and secure storage unit. Jennifer was very helpful in making my move there as smooth as possible. She was very amiable and professional. I highly recommend this establishment.

Jennifer was extremely courteous and helpful in explaining how everything worked at Extra Space Storage. I was signed up in no time at all and ready to go. Storage facility was clean and access was easy!

Jennifer was very nice and helped pick out the perfect size unit for me. Ive used this place before for storage and never had a problem. Thank you for your services

Jen was very friendly and helpful. I would highly recommend this for any storage needs. Convenient location and easy access!!

The store manager Jennifer was very helpful with getting us into the perfect storage unit that is going to be able to fit our needs. She explained all the information to us very thorough.

The staff here was absolutely amazing! Becky went above and beyond to make sure I had a unit. On move day Becky was off and I was blessed to have Breanne provide awesome service. The move it self was rough but due to the amazing, friendly service at this facility it ended up being a great day!

Melissa was very helpful and informative. The units are well weather proofed used and the pricing is the lowest I could find! Searched for a good storage unit for three days in the area and ended up walking away from three different competitors before signing up with Melissa! Many thanks and I would highly recommend this place.