I was met at the entrance by Brooklyn and she immediately called for help to meet me in lighting. Joel helped me figure out what I needed for 3 separate areas in my home. He was awesome and Brooklyn was delightful. I will definitely return to my Home Depotπ
Generally, this is a good store as the stay pretty well stocked. My one complaint is that displays horribly crowd the main walking aisles. This makes it very difficult to navigate if you have an regular cart much more if you are using a flat bed. I honestly would rather drive 30 min north to Loweβs or Menards for that reason.
Very helpful clerk! In & out.
Who knew that the Harrison Home Depot doesnβt carry the same products as the one in Conway? The staff were able to look up on their pda and indicated that the product can be ordered with an extra charge for shipping which I declined. As for all the other products it appeared to be a well stocked store except for the product I was looking for.
Always a great experience. Plenty of help whenever you need it.
As with any store this large that has many, many employees (and just as many personalities to deal with) we have had a couple of issues. But the management team is always very understanding and determined to offer great customer service. We have had way more positive experiences than negative ones so I will definitely give them 5 stars.
This home depo is nice! The workers are great and fast at getting help if they dont have an answer. Ron helped me today and was so full of information. Really made the trip there and easy in and out job! Very happy coming here.
I was helped by a guy that worked in plumbing to help me with my sink parts and to figure out what I needed and I didnt need the sink after all I have a sink at home all I needed was the clips to mount it into the hole.Plus I left a bag here a couple weeks ago and they let me go gather them again and leaveVery great grateful peopleThank you for your support
Affordable house plants. Good selection
The home Depot app was not good today. First I ordered on the app 3 items for curbside pickup. After giving my payment I reviewed the order before confirming. I noticed one item was scheduled for store pickup, one would be shipped and one was store pickup at a store 150 miles away. I wanted to cancel but the ONLY option was the confirm order button. I canceled it by rebooting my phone. I ordered again carefully checking before payment. When I got to the store curbside pickup, the sign instructed me to let them know I was there by using the app. The app does NOT have any way to do this. I had to use Google Maps to get a phone number (no number at all on the sign in front of me). The phone person was not local and told me to use the app to let them know I was there for pickup. I asked where in the app to do this and she could not find a way either. This transaction was difficult and unpleasant for me and Home Depot employees. Home Depot does not value either of us.
Had everything we needed which was nice! Got quick service when we needed help. Realizing the best time to go is during the day as the employees seem more knowledgeable then when we go in the evening.
Helpful staff, great selection of items. I shop there often
Its home depot. People are nice and helpful
Writing this review to warn people about Home Depot credit cards. Home Depot will offer you a credit card via Chase Bank to save some money upon checkout. Dont do it! We did and have wasted so much time talking to them on the phone. Our first bill was sent to some random address in Arizona. Not sure how they got AZ from Arkansas. We called to get the bill sent to the correct address. They did quickly and sure did include a $29 late fee. So yes, we have to pay for their mistake. We received the bill on a Monday and sent full payment on Tuesday. Now they call daily wondering where their $29 late fee is. Not worried about the full bill being paid because of course they want us to pay the high interest rate.
This location really hit it out of the park! The store in Ft. Smith, where I live, was out of the lawnmower I wanted,& werent sure when they would get anymore. They also lost my call,or hung up transferring, 5 times this AM, so...I called and spoke with Gavin and he sold me the unit I wanted( Troy Built push) and we drove 125 miles to Harrison store and we got the mower and back home by 10!They were very helpful and friendly!!
Its clean and convenient. The staff is consistent and helpful.
I love the Harrison Home Depot. I refuse to go to another store I dont care if Im 2 from a different store entrance Ill drive 20+ miles out of my way to go to my store. Friendly and helpful crew
For the DIY person, be warned, this may become your dream place. They offer a wide-selection of tools and supplies to the DIYer. One could easily find themselves in there for hours, and spending more than they planned.It is also a great place for those who run a construction-type business for needed supplies, tools, and equipment. They offer a Pro-Desk option, for those who do so.
Joel is awesome, but need to educate a lot of the staff..
Great service and friendly staff.
I do not feel safe going to this Home Depot location in Harrison, Arkansas. They have signs on all the doors stating that customers must wear a mask during this pandemic as mandated by the state of Arkansas now, but we witnessed none of the employees there enforcing the policy, and watched person after person being allowed into the store, no questions asked, without masks. There was also zero social distancing. When I called customer support, the person I spoke to didnt seem to care at all and stated to me that the store policy is to not enforce the mask mandate. I will go to their competitor, Menards, because they have no problem enforcing their mask policy and I feel safer there. Home Depot has lost a long-time customer as a result of this.
Awesome service them lady really know how to handle wood n the screws are good cheap n last all night long!!!
We love our local Home Depot and Craig Bailey, a wonderful employee there, is so knowledgeable and helpful. He went out of his way to help is find everything we needed. Thanks!!
Kind of stand offish there. A cute blonde helped me and was awesome Ill give her 5 stars
Wish I could put in negative stars worst customer service on the planet cant order online or talk to a person at the store. Most bizarre customer service ever will spend a few extra $ and get it from Lowes at least then I can get somebody to help me place an order. Online it wont recognize that I own 2 houses and want the dishwasher delivered to an address that is not my billing address. After calling 4 times I finally talk to somebody and they finally cut me off say they cant hear me and I am talking from a land line so isnt me. Should cancel the refrigerator I already have ordered.
The service people were all too busy speaking and gossiping to each other.. no one even tried to help me choose the right refrigerator for me. So I went to Loews and bought two there. Screw home depot, Lowes is somucj better anyway.
Great service and kind staff all around.
All of the employees are friendly and helpful
I was irritated that guy behind counter wouldnt order for me a gallon of paint, color..HUNTER GREEN RUSTOLEUM..he said it was very popular...I had been watching a DINGED gallon of above description on shelf for awhile.. dont like DINGED paint and as I had purchased one before and leaked in car..
What can you say its a guys kind of place the hardware store, even though they make me a little understaffed in Harrison, and I didnt find everything I wanted its still a hardware store, all hardware stores should be fashioned after Menards.
Good hardware store.
You think it they probably got it
Love it. Very helpful and frendly! Always have what need or will order it and get promply.
Great place to shop, friendly staff. Answered my questions quickly, pointed me to exactly what and was looking for. Very clean and respectful considering Covid.
Once again, they had what I needed and answered all my questions. P. S. The associates did ask if they could help me.
Good service. Clean well stocked store.
Best tools in town!π
I had a great experience at Home Depot. I approached the paint counter and a very busy gentleman greeted me and told me he would be with me quickly. Surely enough, he was ready to help me out. I have never painted in my life and this man made sure I had everything I needed without break-in the bank. I wish I would have checked his name so his manager could know how helpful and nice he was being.
If your unsure about what you need, theres never a shortage of helpful employees.
Decent store didnt have what I wanted. Staff was much less than helpful.
Great place to get rid of some cash with the lumber prices where they are.. ridiculous!
Very helpful and polite employees. We can usually find what we need but if we dont, employees are more than glad to help
Absolutely love it when a sales associate greets you upon entering the store and asks if you need any help finding anything.Thank you, thank you, thank you!
Great customer service through friendly knowledgeable employees.
Always ready to help you find or get the things you need
Theyre not very polite, but they have what I need.
Love home Depot
They where very helpful and and making sure we had everything we needed for the job
The worst home depot location I have ever shopped at. Worst customer service and worst management.
Always have what I need. Good help from Associate . And Military discount.
Harrison AR location was great. I called them and asked if could grab a couple of items off the shelf and place them behind the desk. I live about two hours away. Didnt want to make the trip only to find out the last one of both items had been sold prior to my arrival. They grabbed the items and placed them behind the desk.
The worse store EVER!! Everything is order online or we they dont have it. Ask people for help and oh its over there. Then they walk off. Save yourself a trip and go to Lowes or Menards.
My dog loves it
Good friendly people.
I donβt know how they do it, but Home Depot absolutely knocks the ball out of the park consistently when it comes to customer service, well everything in my opinion compared to Loweβs who still gets one star ratings from me. Particularly one at the Mountain Home AR store for the manager truly being a blonde, bubblegum chewing, fingernail painting, dunce cap wearing teenager stuck in stupid phase that could not tell the difference between a serial number and a tomato and corporate headquarters for not responding yet for months and could not provide a human being to talk to after multiple multiple attempts to the point of wearing out my screen on my cell phone
Very helpful, politeness, received good information about setting up freezer.
Great place for everything
Just about everything you need to build or repair anything around your home
Beats Wal-Mart all to hel$
I came in to get some information. Thw employees were all very helpful and even showed me some options that i didnt know were available. I am super pleased with this location and its staff.
Just a good experience and friendly people
The staff here is top notch. Every one of them is willing to help me with anything I ask and go the extra mile to make sure I get the help I need.
Great store! Staff is knowledgeable and helpful.
This is a great store for those who do home projects. I am disabled and they provided a associate to shop with me they did all the lifting checked me out and loaded my truck really great people to do business with
Wow! I dont think Ive ever gotten such great service at any other Home Depot. Everyone at this store was so knowledgeable and kind to us. We have many projects ahead and I will be coming back many times for sure! Such a great team over thereπ
Has what you need except for staff that offers to help you if you do not look a certain way.
Wife loved their house plants and I found everything I needed except a wheelchair.
Black girl at registers has a attitude! Everything else is good
Everyone was helpful and curtious.
Very nice experience
Workers at this location are always helpful and friendly.
Helpful and kind people at this store.
I dont know how this store could possibly get 4 Stars they have to order everything they dont keep it in stock i am very disappointed in this store
Everything a person needs for home repairs. Friendly staff willing to help at any time.
I cant remember the last time I was at a Home Depot with such good service. Thank you Gary for all your help and kindness!
Great garden center!
Always friendly people around to help you!
Well well well. Lets see here. Home depot, home depot..... Yeah, I remember this place ! It was. Right next to overpriced and underemployed.
The employees are super friendly and helpful, however 80% of the time they dont have what we need, that other home depots have.
Will returnFriendly service.
Always friendly, always have my online order ready in a timely manner
Friendly helpful staff and just about anything you need for home and garden
What covid-19 its understanding but they need more staff on
Super helpful
It was good a nice man help me cut something thank u
Awesome people plus they Honor Veterans with a discount.
Great products, friendly people and their always ready to help and answer questions
I like the store layout, it is different from what is in Washington state. Its easier to find things.
A weekly shopping place, love it!!!
Miranda. That girl checked us out Saturday evening. She is the kind of employee that makes the difference in a company. Talented at her job. Perceptive at what is going on around her. Quick too. I had no time to spare and even with 4 in line ahead of me, there wasnβt really a wait.Management really should pay attention to this girl. If she doesnβt move up sheβs gonna move on.
Extremely pleasant visit. The people there are so nice.
Outstanding service when you walk into the Harrison store, but be careful when you order from HD online and have it shipped to your residence. The one and only order I placed online was received in a fairly timely manor, but two items were not what I ordered. The packing slip showed the proper items, but what I received was product that was about half of the value of the items I ordered and paid for. So, beware of the bait and switch tactic that I am truly surprised HD would do. Lesson learned. Three stars ONLY because of the outstanding service when I walk into the store.
Everything we needed!
The staff was so helpful!!
It was great but took long because nobody knew where anything was
Great selection of remodeling supplies.