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Walgreens
599 Mt Clinton Pike, Harrisonburg, VA 22802, United States
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Walgreens
Comments
Ch
Review №1

Absolute train wreck of a pharmacy. Once had them tell me a prescription would be on the truck for delivery for 5 days straight. Notifications have been sent when no actual prescription was prepared. Prescriptions have been prepared without notification. Im currently waiting for the pharmacist who is casually chatting on the phone because the available technician cant look at an issue Ive already cleared up twice now. Its probably my own fault for still coming back here.

Ka
Review №2

It is incredibly difficult to get your prescriptions filled at this pharmacy. Even though it’s been over a year since the store changed over from from a Rite Aid to a Walgreens, they still can’t seem to get things running smoothly. I tried to give them the benefit of the doubt the first couple months when the switch occurred but they didn’t improve much, if any. Each month I had to call multiple times to get my regular medications filled despite having them on automatic refill. And, at times, it was so bad that the only way to ensure you got your prescription at all was to physically go into the store and talk with the pharmacist. Family members of mine also had the same experience at this Walgreens. I wish I would have left this Walgreens sooner!

An
Review №3

I went to the pharmacy drive thru to purchase muccinex, because I am high risk for COVID. I was told I would have to come inside to purchase it. I can not believe it.... when CVS, Walmart are all willing to accommodate their customers during these unique times, in the interest of keeping people safe.I left and went to CVS drive thru.Perhaps Walgreens needs to rethink their policies.

Lo
Review №4

The store manager, Dielle, is rude and unprofessional. I called in advance as I am preparing to move after being told their truck came in on Thursday’s and asked if they could hold boxes for me so I could pick them up. I know they have the ability to give boxes away when they’re not in use as I have seen it happen before countless times, at this location and at others. The girl on the phone informed me that that was perfectly ok and that they would save me some boxes only for me to come in and the store manager to tell me she threw all the boxes out and wouldn’t have saved them for me.

Cu
Review №5

Their automated system never really works, told not ready or ready and its inaccurate, and the last three prescriptions I sent over I had to go in person for them to begin filling the prescription; at least it seemed that way. I was told on the phone it would be ready at X time and show up after the said X time, and then given more time to fill it. The slowest pharmacy Ive been to, but the customer service was average. No one there was unpleasant. I might shop there again, but I wont be using the pharmacy anymore. Theres other pharmacies that will not take so long in filling prescriptions for simple scripts. I call the pharmacy at my office for clients and they can fill most scripts within an hour, and they are accurate with the times they tell me they can fill it.

Sh
Review №6

The employee that works the floor this morning was great. He done everything possible to make his customers have a good shopping experience.

Ro
Review №7

They have come a long way since they first opened as Walgreens last year. The staff is really helpful and friendly. They are the best!!

Vi
Review №8

TERRIBLE service. I will be using a different pharmacy from now on.

W
Review №9

Professional and friendly staff. Knowledgable pharmacist and techs. Store manager is very friendly and accommodating. Lovely shopping experience.

D
Review №10

Very nice store with great and friendly customer service. Lots of items to choose from besides just the regular health and beauty/personal care products. Food, wine, beer, tobacco products, toys and even per supplies. Formerly Rite-Aid.

La
Review №11

Horrible customer services!!! Being put on hold 25 minutes and then hung up on is not acceptable!!!!! Then after calling back and speaking to the front staff I was told the pharmacy was busy and had a line .....I understand that but when Ive made 2 trips to the pharmacy, called and accessed the online system and I still have not been given any information about a medication I requested a fill on the last week of December is NOT ok!!! How do you stay in business????

ga
Review №12

Wonderful place shop even a employee named Laura was wonderful and very helpful and helped me find everything i need i wished more people were like her

Ma
Review №13

Ask when pharmacy opens woman acting like she didnt care real rude

T
Review №14

After several calls to pharmacy and long wait times, never connected with staff, eventually gave up. Guess will have to visit the store to get prescriptions refilled...or change to Costco.

Ry
Review №15

The pharmacy at this location is atrocious since it switched to Walgreens from Rite Aid. Trying to get a prescription filled in a timely manner is almost impossible. I called today to see if a prescription was ready and sat on hold for 25 minutes before giving up. I can only assume the pharmacy is understaffed and cannot keep up.

Eu
Review №16

Pharmacy is Horrible! I always filled in my prescriptions there before, but I guess since they changed the name something changed and my prescriptions are never ready. Last 4 times I called early morning for refill, I was told that it will be ready for pick up after 11 am. I go at 5:30 PM and it is not ready! Everytime it is either computers are slow or not enough staff. The pharmacist is rude and only apologized when told her that I am switching to other place.

Ta
Review №17

This transition from Rite Aid to Walgreens has been horrible. I try to always be patient with these types of things, but its went from bad to the most horrible thing ever. Ive waited at the store for over two hours at one point for a prescription, Ive called and been waiting on the line for over 30 minutes and never even got to speak to anyone, I can only imagine how long that hold may have lasted if I remained on the line longer. I truly cant understand what the issue is, I doubt that they have gotten new new business with this name change, since its totally new to the area. I would have assumed that changing the store over to Walgreens should have been an upgrade, but that is the furthest thing from the truth. At this point, I believe I have given them more chances than they deserve and Im afraid to drive up or walk up, because I dont know what issue I will be presented with this time. As soon as I can get everything switched somewhere new, Im out. There are truly some fine people that work at this store and I feel sorry that they have to be subjected to working under those conditions. Walgreens, you need to get your act together, or you wont be in business much longer. Honestly after I leave there to pick up my blood pressure meds, I probably need a higher dosage from how stressed out I become.

Ch
Review №18

They have had my prescription ready every time and my medicine is generally hard to obtain at pharmacies.

St
Review №19

If 0 stars were an options, this Walgreens would get it. I traveled an hour to pic up the same day photos I spent 4 hours online purchasing. (downloading and then uploading) just to arrive and they tell me they did not have the right paper to create the order. Practically laughing in my face, the young lady informs me that they tried their best to get in touch with me to let me know, but on the account my cell phone number and email are available and neither were contacted. I told her to please just cancel the order, and now the order is still pending. She even yelled over me at the other co-workers while I was still discussing the issue at hand. Very unprofessional, and very poor customer service. I will not be going back to this location ever again.

Be
Review №20

Service quality has dropped significantly since the store was a Rite Aid.

St
Review №21

This is the worse pharmacy ever it was better when it was rite aid I’m leaving y’all suk

Er
Review №22

Since this became a Walgreens it has deteriorated significantly. I just got off the phone with someone who was so snippy with me it put me in a tizzy caused me to make a mistake with my request. Now I dont even want to call back so I am just going to switch my perscriptions to somewhere else.

Je
Review №23

Pharmacy hold times is terrible. There is no need to be on hold for 15 minutes just to find the cost of a prescription.

Ju
Review №24

Rite Aid where have you gone =(. Walgreens needs to bounce. Horrible service and the pharmacy!

Al
Review №25

I wish this was still a Rite Aid. Staff is rude, prescriptions don’t get filled on time, and they make you wait forever when you go to pick up

Za
Review №26

Its ok

Da
Review №27

Walgreens

Information
10 Photos
27 Comments
2.8 Rating
  • Address:599 Mt Clinton Pike, Harrisonburg, VA 22802, United States
  • Site:https://walgreens.com/locator/walgreens-599+mount+clinton+pike-harrisonburg-va-22802/id=18425
  • Phone:+1 540-434-4760
Categories
  • Convenience store
  • Beauty supply store
  • Drug store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:10AM–8PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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