Stopped in to discuss a zero turn mower. Told the sales what type of property I have to mow and asked if a particular model would work for the ground. He was very polite and steered me towards a different model that he felt would suit better. No pressure to buy it just a straight shot about facts and opinion on models. Havent purchased yet but will be buying one from James River when I do.

Im still waiting to resolve a brand new product issue. I guess I wiil just wrap duct tape around the throttle body since nobody cares enough to help me & satisfy the customer. No worries. Im dealing with Stihl directly. This is not finished. Im not satisfied. I will never return once this issue is resolved.

Ask for Junior Lambert, great salesman. He will give you the best possible deal.

Just picked up another Sthil 94R weed eater up from the Harrisonburg store. Martin Burkholder always makes it easy. Always a pleasure to do business at this store and with James River Equipment.

Very friendly and knowledgeable parts staff. Helped me with the parts I needed for my excavator. Thanks.

The folks at this place will do anything they can to get your tractor back up and running! Believe it or not, this is a local dealership that actually stocks parts!

As a DIYr, its always a bit of a struggle for me to let someone else perform my repairs....but after my 1025r broke its 3rd mid mount u-bolt and driveshaft, tearing off the bung that holds the oil filter in the process, I was at a loss of time and patience. I brought my little tractor in expecting to pay 2k or more. Jonathan, and the rest of the crew at JR were able to get JD to cover the expense, and threw in a few upgrades in the process. I cant recall ever receiving better treatment from a business, never mind a dealership. Top notch guys! Thank you!

Like it..... i need chains for my chainsaw and they got the original . Nice!

Honest and up front. Very good experience with lawn and garden service department.

I am a repeat customer at James River Equip. We bought our John Deere tractor there a few years ago and recently I returned to purchase a UTV. Sales rep Harry Cash answered every one of my questions, didnt push or pressure, let me test drive the Gator all over the property, and offered me a great price with 0% interest financing. I love my Gator and get 10x more done with it. I highly recommend the folks at James River Equip and John Deere.

Parts for your Deere? They got them

Only go green! John Deere has been in our lives for over 30 years. My husband is the best most amazing mechanic service man. Make sure you ask for Galen!

Needed a new chainsaw, and found great help and advice here. The person who helped me took the time to understand my need and recommend saws which were truly appropriate to that.

Besides the safety demonstration and the good food I especially liked seeing Dewey from the Shenandoah Valley Blacksmith Guild showing his blacksmithing skills.

Very knowledgable and helpful in assisting us on selecting a battery operated chainsaw.

Very knowledgeable parts people. I didnt have my serial numbers along, but they still got me what I needed.

Troy Shifflett is an awesome Service Manager!

Their quite helpful till equipment is bought then theyll lie and jerk your chain

Excellent customer service!!

Prices are crazy high. $65 for a worklite bulb!!

Parts for your John Deere

Great people

Nice folks

Never has service or parts