Great Experience! Sales person Tony was great! He was very personable and helped me get the vehicle I was looking for. I also dealt with Brett when I brought my vehicle back to fix a scratch. He was great through the whole thing and the body shop did a fantastic job!. My overall experience was great! I will buy from Harte Nissan again!

My sales guy, Tony, was so great to work with and I appreciated him working to find a vehicle that was within my budget. Everyone at the dealership was incredibly genuine and nice which was the polar opposite of the prior dealership I worked with in Middletown. It was a very relaxing experience getting into my new lease!! I truly appreciate the quick delivery process in getting me into my new car. I look forward to returning in the future for service appointments and when the time comes to return my lease! I would absolutely recommend this dealership if you are looking for a new Nissan. You won’t be disappointed!

I had the best experience here. Keenan was my salesperson and he was awesome. He is very accommodating to your needs and always able to find a way to get you out on a road in a vehicle that will work perfect for you. From the time I stepped in to the test drive to buying my vehicle everything was great. I will definitely recommend coming here! Everyone is genuinely nice and always willing to help with anything you need. Jarrod was great as well very friendly!

Purchased a 2019 Rouge On Saturday 10/30/21 my salesperson was very helpful as was the finance manager in at 11 and driving home my new car 3I would highly recommend Harte.

Brandon Chin was very helpful and informative about the services packages. He helped me to understand the difference between my choices and what I actually needed. Overall great experience, comfortable and easy.

Good visit.was early and they took me ahead of schedule.no issues

Great experience from all involved in the purchase of a vehicle. Particularly Jaz and Ben in my situation. They were always available for me and made this a seamless transaction. It was a breath of fresh air! Thank you!

My salesman Scott Macdonald has help me with my car buying experience since 2015 when I bought my first Nissan. He is very professional and knows his stuff. Every time I come in to get regular service done and he is there always a pleasure in having a conversation and checking up on how car is doing and how I’m enjoying the car. Since then I’ve already upgraded my car twice and he has been there thru the process helping make sure I’m getting in the car I’m looking for. Scott is great and I know who ever has the pleasure to work with him on their car buying adventure would not be disappointed! Happy customer over here.

This is a 1 star review for todays miss communication and bad service. It may change if the issue is resolved. Made an appointment to have my car serviced due to a recall on the latch. Service appointment was for 9:00 am and I was told that the job would take approximately 2 hours. I had another car to drive for the day so I was not too concerned, I waited until 5:00 pm to go and pick up my car. The service person could not even recall that I dropped off a car this morning. I asked was the car ready, he went to check and there was some kind of service or security light on in the car. At no point during the. 8 hours that the car was there did I get a communication stating that there was a problem. When I show up the technician had left for the day, leaving us with out a car. I am very disappointed with today’s service, but willing to give them an opportunity to remedy this mistake. I will do a follow up on this and depends on the outcome may change the rating. Extremely unhappy today.

10 out of 10!! The vibes was nice. My sales person was LaQuea, and she was great!!! She found me a great car at a very affordable price! I definitely will recommend anyone thats looking for a vehicle to come here!!

Excellent service! I love my Nissan Rogue Sport. Thank you Scott MacDonald! Gentle no pressure, enjoyable salesman.

We worked with Scott at Harte to upgrade to a larger vehicle. He was great through the whole process and we took our new car home the same night. Scott even filled it with gas and made sure to have it rinsed off before we left that night and we returned the next day for full detail! He made the process of buying our new car simple and stress free! Both Scott and Jared in finance were more than accommodating since we had our two children with us! We would definitely recommend working Scott for your new car. We were more than satisfied with our experience at Harte.

Our salesman Ben was excellent. It was pain free process. Great service. Would recommend to anyone

Very helpful when purchasing my truck remotely from SC. Was happy to take pictures of any imperfections I noticed in pictures and even had a minor blemish on the bumper repaired before I flew up to purchase. The actual purchase was very expeditious, getting us on the road back to SC in no time.

Scott MacDonald is the best! This is our second vehicle from Harte. Great experience.

Its been 2 weeks since I leased my new Nissan Sentra from this dealership, and I couldnt be happier. My salesperson, LaQuea Rayon, was awesome and made the experience a painless one. Ive purchased or leased a vehicle probably about 10 times in my life, and going to a dealership has usually been about as pleasant an experience as going to the dentist. This was my first time visiting Harte Nissan and I have to admit my expectations were low especially after feeling frustrated by the poor service I got at another Nissan dealership not too far away.LaQuea is extremely knowledgeable and was patient in answering all of my questions. Honestly, this was the best customer service Ive ever received from an auto place. The team there seems to work well together, and the smooth process felt faster than at other dealerships. I felt very comfortable there, even during the waiting periods. The physical space inside is comfortable for customers and relaxing. But most important, I didnt leave feeling like I was hustled or pressured. LaQuea was very transparent in breaking down the numbers for me, and everything felt right and fair. I definitely recommend this dealership for anyone looking for a new car.

From the initial greeting with Damen and Michael,Everything was most positive. Not being an every day buyer to walk into a dealership is a little off putting. The feeling is they have all the cards. The way I was greeted, put myself and my wife immediately at ease.Everything went very smoothly, all questions answered. There was no dont know Ill get back to you.

The workers are so nice and respectful. Did not get the car we want but got a much better car for a better amount of money, if youre looking for a nissan definitely recommend coming to Harte Nissan.

Jason Trellis our salesman, was a true professional! He made the entire car buying experience refreshing and enjoyable! He took the time to learn what we wanted and answered all our questions and even found us something better than we had expected. He never made us feel rushed or pressured and always went above and beyond following up throughout the entire process to be sure we were 100% satisfied! I highly recommend everyone to go visit Jason at Harte Nissan for an exceptional car buying experience!

BIGGEST REGARDS TO EDWIN GARCIA!!!! I don’t know how he did it but he managed to get me and my boyfriend into the car of our dreams. He was very transparent with us and answered every question we had thoroughly. So kind and felt so welcomed and DID NOT feel rushed, that was the biggest thing.. he had a plan and saw it through!!! He helped us make the best decision and we are forever grateful ... again thank you Edwin Garcia, you’re the man !!!!

I had a great experience with LaQuea Rayon and would not hesitate to refer friends and family her way!! It’s so refreshing to meet a sales person with compassion, patience, and reliability these days- without being pushy! I could have stayed with the dealership I worked with prior but I did not feel like a priority- as a woman, I really enjoyed working with another woman who “got me” and made me feel at ease with the whole process. Thank you again, LaQuea.. keeping you in my phone! :)

They made the car buying experience so smooth and effortless!!! Thank you A.J. Hart.

I bought my car from Harte and have it serviced there. Today, there was a minor hiccup but how they resolved it was phenomenal. Their service is absolutely incredible. I would never go anywhere else.

While working on the process of buying my car i had the honor of having Keenen Johnson as my car salesman. He is GREAT, very friendly, and helpful. anyone who visits this place for a car I HIGHLY recommend working with Keenen Johnson, he will be sure to fill your needs!

I was a first time car buyer a nice guy named Scott MacDonald helped me out and answered all my questions hes not pushy and wants whats best for you and thanks to him I got a good deal, I 1000% Recommend this place.

Edin did an amazing job. He was very knowledgeable about the 2020 Rogue sport that was sold to me and also he made sure that I was 100% set before leaving me. I did not go with the intention of getting the vehicle the same day but with the good customer service and how comfortable Edin made me feel during the time I was there it was worth the deal. Financial Manager swin was also very helpful with explaining the financial aspect of the process.

I left here very unhappy. Scheduled an appointment fully intending to purchase a vehicle. Drove 45 mins through a bad thunderstorm and left work early to meet with the salesperson, only to find out that the person I’d been talking with on the phone had already left for the day, and another salesperson to tell me the car had been sold and they were “too busy” to call me and cancel my appointment. There were about 2 people in the building. I will not consider this place for my future purchases considering their salespeople cannot consider or respect the time of their customers.

I wish I could give less than one star. None of the employees cared in the slightest about our presence and it was super disheartening because we waited for almost 45 minutes and they just kept telling us theyd be with us in 5 while staring at their computers and chatting with each other. Oh well I guess.

Got my brake replace with the “break deal”, always rusted. Rain or shine, I got front brake changed from another place with a cheaper price, it never rust. Service rep claim it’s normal, I hope it’s not “normal” on new Nissan car. Looks terribly unpleasant.

I had a great experience here! Keenen was super helpful getting me into a car I love. I’d definitely recommend this place if you’re in the market.

Keenan the sale man, hope I got his name right. if not please forgive me. He was great man good communicator know what he was doing and very informed. We just didn’t come to agreement on the purchase of a Nissan. Thank you keeenan for your time and patients with me trying to get something done….

I was very pleased with the service at Harte Nissan in Hartford. Shot out to Arnold, Damon, Chuck and Swen for helping me out. You guys are truly amazing. Great service! Great crew!

My experience was truly one of a kind. I was not planning on leasing a car that that day but due to the superior service and excellent deal I drove off with an awesome car. Jason Trelli was very professional and worked really hard on my behalf. His Manager was also extremely helpful and caring...it was a great day!!

Ive been doing business with Harte Nissan for the last four or five years and ive never ever had a problem or any issues with them. I will always recommend a friend or anyone to visit this dealership when looking for a car or even for service or to get parts and or accessories

Highly recommend this dealership. Spent a couple weeks shopping for a used car with all the usual pitfalls of pushy sales agents and hidden fees, but the folks here did not pressure me at all. LaQuea, the excellent sales consultant I worked with, actually gave me time to think about it without trying to push me into buying a car asap. In the end, she gave me a great deal on a used Rogue that has worked very well for me so far. Id say this was the best dealership and sales staff I came across in the Hartford area.

Harte Nissan!! These guys are great!! I buy again with confidence! Love it there, always professional, cordial to customers and most of all I can rely on these guys no matter want I am facing that day, these guys had gone above & beyond to care for their guests and customers. Buy with confidence at Harte Nissan! Thank you guys! My family appreciate you guy!!

The best of the best. Best in CT probably.

Edwin in sales was great. Fast, thorough, and went above and beyond. Will definitely be coming back in the future for another vehicle.

Excellent place very satisfied with their customer service they help me get the exact car I wanted I went in saying I need a 3rd row seats and they definitely made sure I got one thank you Swin Singh and Scott MacDonald for making that happen

I purchased a used Nissan 370Z from Harte Nissan, while I was in Florida, and did the whole purchase by phone! The dealership was amazing. We did a video tour of the vehicle, negotiated a great price, and they facilitated delivery to me from Connecticut. Three different people, including Mena and Jarrod, called me to make sure I was happy after the car was delivered. I was impressed! Thanks Harte! I love the car.

I love this place and the courtesy I am treated with when going there. They are able to take appointments as early as the next day and are very flexible regarding the time of the appointment. The waiting room is very clean and accommodating. The only suggestion I have is regarding their message returning policy: if you call and leave a message, you wont get a phone call back, so you must get in touch with someone in order to schedule your appointment.

We bought a 2020 Rouge from Edin today. His patience and customer service went above and beyond. The process from our arrival through finance with Jarrod went with out a hitch. If you find yourself at Harte, ask for Edin. Tell him I sent you!

Went to Harte Nissan today to look at some cars and the sales person Arnold Abraham was on point, answered all my questions, found the perfect vehicle for me and helped with all the paper work!!

I went to to Nissan to fix my car. Victor in service explained in great detail the issues with my car and I decided it would be better to try to finance another car. I met with Scott who was a salesman who was so helpful and professional the entire time. He was very patient with me as I was somewhat unsure what vehicle I was interested in. Scott walked me through the process and explained everything step by step. I can’t thank him enough. Harte Nissan had very good professional staff and I would recommend to anyone. Thank you Scott you were outstanding.

The service department at Harte is the best! I may not have bought my car from them, but I refuse to go anywhere else for service. No matter who you deal with, every employee is polite, funny, energetic, friendly, and willing to go above and beyond. You dont feel pressured to buy extras either which is the biggest draw compared to other businesses. I absolutely love Harte Nissan and would recommend them to anyone.

Excellent staff!! They’re completely honest which is very refreshing! They are also quite laid back, and that makes for a wonderful experience. You can’t beat any Rogue SV or higher trim!! Always go to Harte! They really do have your back!

Went there to for my Nissan Altima hood latch issue. They took me in right away and whole service completed in 35 minutes.

Great Customer Service. I was in and out very quick. They respected the Safe distance, cleaning and every protective measures. Allen was very helpful. I used a fabulous car while waiting for mine. Allen was great in customer service, follow up and explanation. My car was returned back repaired and cleaned. Appreciated.

Keenan was very helpful and professional on getting me into a new Nissan Rogue sport would recommend him!

Courteous, professional, knowledgeable. One of the best car purchase experiences I have ever had. I will definitely return when I am in the market for another vehicle.

Awesome people, friendly, knowledgeable and courtesy staff...Mr.Garcia youre a very awesome person and I appreciate everything you and Harte Nissan have done for me. Thank you Harte and Mr. Garcia for everything. I will definitely be enjoying my new car 😍😍♥️♥️

Great employees; sadly, I was not yet ready to make a purchase.

Jarrod and Ben were the best.

Went to Harte Nissan because I heard great things, experience was the exact opposite. Would never go back and told several people to stay away. Walked in looking for a pre-owned. Instantly had to start giving information and filling out forms. Wasnt given much opportunity to ask questions, but forced questions into the conversation anyway. Asked for the price of a vehicle I was interested in and they couldnt tell me even though I asked after I took it on a test drive (they should have had that information ready), asked for the interest rate used in the calculation on the monthly payment and they had to get a manager to tell what the estimated interest rate would be. I was not allowed to take home any paperwork pertaining to the price of the vehicle or the estimated monthly payments even though they ran my credit score.Went to another certified Nissan dealer on the same day was able to ask questions only had to give very basic information and even received the price of a particular vehicle upon asking without hassle and received a printout of the price with the possible monthly payments (obviously based on credit score and other factors after you submit your application for the loan).Harte Nissan treats you like you already decided to buy whatever vehicle before you even walked in the door and just expects you to take whatever they are offering because its the best and only deal out there. They dont want you to research and exercise your options.If you read this review to this point just remember that no matter where you buy a car you have the right to know the price and current estimated interest rate before you agree to apply for a car loan. If someone is going to give you the run around walk out because other places will be more upfront.

In the dealership now. There treating me like a king. They are awesome and know what there doing. Love it so far

I bought my 2020 Nissan Rogue right after Fourth of July weekend. Unfortunately, I had to have surgery right after I got the car to remove my appendix, so, I forgot to write a review. I lost his business card so, heres hoping I dont butcher the name here.. Scott MacDonald was a fantastic salesman. He took the time to hear out my questions and also realized I was the type of person who did not like being pressured to buy that same day. He spent multiple days talking about the vehicle with me and my father who came along to help with my first car purchase, making sure I felt confident with my purchase. This car drives like a dream, just about 5K miles on it, almost time for my first oil change. I already have, and will keep recommending Scott MacDonald from Harte Nissan to others I know who are looking for a new vehicle. ((UPDATE 12/29/2020: First oil change was amazing, Victor heard out my situation and understood I was on a time crunch and worked with me where it all worked out in my favor! Thank you guys again for being awesome!))((Update 04/07/2021))Got my second oil change and still just as happy with the vehicle! Quick and easy service that didnt cost me an arm and a leg

I have nothing but fantastic things to say about the team at Harte Nissan. They were all very accommodating, pleasant and professional. If you’re looking for a car this is the place to be. Ask for Scott to be your sales rep! He took great care of us!

Great experience!Special thanks to Lynn, Jamal, Angel and the young man who is the New Orleans Saints fan! These folks are living proof that great customer service still exist!

I come in for servicing on my Nissan Rogue routinely. This time was for an oil change. I was pressed for time and Shane made arrangements for me to come in 20 minutes after we spoke on the phone. The oil change was done with in 45 minutes and I was able to make it to get my daughter from work on time. I appreciate Shane getting me in on a whim and the Tech for getting me out fast. I always get good service when I come Harte Nissan!

Edin Ahmetovic was our sales person very helpful from beginning to end and a Gentleman. V bought Rouge 2021 from Hart Nissan

Overall, I had a great experience here. I worked with Edin Ahmetovic, the sales consultant, and Jarrod Novak, the finance manager - couldn’t have gone any smoother.

Everything went very smooth and everyone in the process was very friendly. Walked out with a new leased car. Loving it!

Damen and Arnold at Harte Nissan went above and beyond to help me find the right car for me! I bought a 2021 Nissan Rouge. Arnold showed me every single feature the car had to offer and how to use them. He took his time to explain all the details and answered all my questions. Damen finalized my finance deal and was very helpful and pleasant throughout the whole process. I felt like both Damen and Arnold were really trying to help me get the best deal and the right car for me. I felt very comfortable working with both of them. Hartford Harte Nissan is not your average care dealership, they have above average customer service and care about their customers. I will definitely be using Harte Nissan for all my future car needs!

Was taking care by laquea.m.rayon she was helpful. Respectful.attentive.. patience. And good customer service.shewas excellent.

I got my car here.. I love my new ride thanks to Arnold for helping me out!

Harte Nissan is the best and deserves everyones business! Their team is great and just helped my wife and I lease an amazing 2021 Rogue Platinum! Theyre extremely professional, honest, thorough and dedicated to making the customer experience amazing! Throughout the process I had many more questions than the average customer likely would have and honestly I can be a bit high maintenance. Despite this Arnold, our Sales Consultant, Swin, the Finance Manager, and Damen the GM were extremely friendly, patient, and easily took care of any concerns I had. I would highly recommend them and Harte Nissan. Oh and did I mention they give you free tires for life? Thats really cool. Thanks guys for a first class experience!

Fast service!Good prices!

Always a Pleasure!! Very Professional and Knowledgeable.Won’t go anywhere else!! Shane is absolutely amazing!!! Thanks for always giving fantastic service!!!

The price of the oil change was comparable to other car garages. The team did a 27 point check on my vehicle as part of the service. I also got my tires rotated. Due to it taking longer than expected, they waived the cost of the tire rotation. Free coffee and WiFi in the facility, so I was able to get some work done while I waited.

Great experience all around. Men’s Seenarine was great to work with very knowledgeable. The Finance Manager Swin was awesome as well. Absolutely love my new Rogue Sport!

Service advisor Brandon was awesome!

Had a great experience at Harte Nissan, salesman Jason (J.T.) was a pleasure to work with, he answered all my questions, kept me at ease thru the whole process, in the end I left with a 2021 Nissan Sentra and couldnt be happier. Thanks for the great service ⭐⭐⭐⭐⭐

My family and I have been buying our cars from here for 11 years. I wouldnt go anywhere else. Hands down the best customer service in the industry.

Excellent customer service ...and excellent work on my vehicle...

Second time purchasing a car from here. One for my daughter and just this week one for myself. There is nothing but stellar customer service here. They are punctual and proficient and friendly. Everyone answers your questions, they don’t pressure you, and they don’t make you feel rushed at all. As long as Nissan keeps rolling out cars I like, I will continue to be a Harte of Hartford customer.

Thanks to Scott and Brett for always taking the time to give me the best deals and making my experience there positive an exciting.Thanks again guys for making it possible for me to drive home in 2021 Maxima SR

Its easy to have anxiety when taking your car to get serviced but if you have a Service Manager like Vic at Harte Nissan, your visit will much more pleasant than you expected. In addition to being customer centric, he treated my Infiniti like it was his own. He was very welcoming, patient, and explained anything I should be concerned about with my current and future servicing on my vehicle. You could tell he wasnt just focused on this visit but building up credibility for future visits. In terms of responsiveness, he was proactive in reaching out and providing a status update on my car. I never had to follow up or reach out, he would let me know what to expect and when. In terms of public health, he and his office made all the necessary precautions of masking, distancing, plexiglass barriers that would make a customer feel safe. Next service for your car, ask for Vic!

Recently purchased a 2020Pathfinder from Edin Ahmetovic at Harte Nissan- wonderful overall. From the moment we walked through the door we were impressed with the seamless process of purchasing a vehicle. If you looking for good sealsman ask for Edin Ahmetovic at Harte nisan of Hartford

Scott, Jarrod and Victor were great! I’m happy with my new car and my service advisor for my maintenance needs. If your in the market for a vehicle or need some maintenance Harte Nissan is the place that will take care of you!

Went in to buy a pathfinder I saw on car fax and loved it. Great service by Scott. Thank you

Best car buying experience weve had. Knowledgeable and patient staff, exceptionally clean facility, and most importantly an no-pressure sale. We never felt hovered over or up-sold during our multiple trips to view different cars.Bonus - they didnt bat an eye at us breaking out two carseats and latching them in.Double Bonus - Michaels brilliant stories about life.

Customer service at Harte Nissan Hartford is excellent! Getting a new car 🚗 ask for Dominic or Ben and for car repair service including oil change, tune up ect, ask for Shane these are my go to people. Its always a pleasure doing business at this location. They are wonderful customer service agents. I have been doing business with Harte Nissan Hartford for over 8 years now.

Victor Schmidt is the best service advisor. I can honestly say he always has the customers best interest in mind. I would recommend him to anyone.

So happy with the customer service we received. Michael V was our salesman. His knowledge on the GT-R we were looking at was remarkable. The finance aspect was very tech savvy with a Docupad. I have purchased multiple new cars and this was one of the best experiences I’ve had so far. Thank you all!

Alejandro C! Great person to work with. Made everything quick and easy! Very satisfied! Love my new truck!! Thank you for all your help.

Wonderful experience overall

Purchased a used Pathfinder. Zero pressure. Painless experience. First rate service.Would certainly recommend anyone to give them a look.Many thanks tosales associate Ben Gallup for his assistance.

Daniel helped my family and he was awesome!! He was patient with us and helped buying my first car easy!! We will definitely be coming here to get another car later in the future. Thank you Harte Nissan!!

Great service. Ill never take my sentra anywhere else to get it serviced. Thanks Harte!

It is always a pleasure to go here. The staff is very professional and give me the accurate details about my vehicle. This is the place I bring my Nissan Versa. They always give my car the best service. I couldnt be happier to own the Versa. This is my second one, and if I need another car I will choose Harte Nissan in Hartford CT.Thanks,Diane Gore 🌟🌟🌟🌟🌟🌟

Go see Keenan! He made sure I walked out with an awesome car! Thank you to everyone who helped us out.

I recently purchased a Nissan Pathfinder from Manchester City Nissan and it was by far the worst experience EVER!! With that being said, there wasnt a chance I was going back there for anything especially my service needs. I chose Harte Nissan because of their reviews. They were all very positive and someone responded to every post! Someone who takes the time to keep up with that tells me they probably care about their customers and how their business runs. I went for an oil change and tire rotation. Ian was the guy who greeted me and helped me from start to finish! Ian is absolutely amazing!!! He was nice, knowledgeable listened to my brief complaint about Manchester and felt like he needed to try and make up for that experience, which he most definitely did just that! Ian apologized for my experience, assured me I would be taken care of there. I had a blinker that was out, I never mentioned it, but they noticed it and changed that out for me, did the tire rotation and of course the oil change. The headlight and tire rotation he took care of for me and all I was responsible for was the oil change! Extremely nice! So back it up a little bit, when I bought my truck it was supposed to come with free oil changes for the first year. Ian was nice enough to look into that when I mentioned it and let me know it was only good at the Manchester location. Not a chance in hell Im going back, so I chose to pay for the services need! Ian felt the blinker and rotation was the least he could do for me in regards to my experience and giving up free oil changes. I appreciate that more than anything! He didnt have to do that, but it was important to Ian to ensure my visit at Harte Nissan was above and beyond my expectations! Thank you Ian and team, I will see you soon!!!

I purchased a car from this dealer and the date of the purchase I was there for almost 5 hours. The customer service provided was horrific and they have no sense of urgency or consideration for my time. My budget was only 15k for the car I chose to purchase. I came with a 9k down payment. After all the paperwork was proceeded there was no clear explanation of my final payout. There was a 1000 rebate that was not included in my summery as well as additional fees that were rolled into the loan. What was supposed to be a little under 18 k car with a 9k down payment turn out to be a 28K purchase. When I reached out to John the salesperson and Kenny the finance rep they were very unresponsive and uncooperative. I requested a phone call for an explanation as a result of me refinancing my loan and still have not heard from anyone. I will not recommend doing any business at this Nissan dealer and as a result to my experience I will be contacting the BBB and starting legal proceedings against this dealer. They never provided me with paperwork that I requested during this purchase. It wasn’t until my refinancing that I notice these discrepancies.

The dealership was very professional customer service friendly and our salesperson Dan was the best making sure the car and payment fit our needs thank you

They r great got my car there 6 month ago n had some problems with it n they fix the problem fast

Went for a recall. (Supposed to be free) Get a call that’s it’s gonna take an extra day to finish. So 4 days without my car. They never offered me a vehicle to get home. Had to uber from Hartford to Springfield. Within 24 hours of having the car check engine light is on and my whole exhaust sounds odd. Take it back immediately. Don’t have the car again for 4 days. Still didn’t offer me a car. Get a call that my gasket is broken and it’s going to cost $300 when my exhaust was perfectly fine prior to the recall. They said it wasn’t covered by the warranty. I refused to pay it because I don’t want to rip off. Went to my local shop costed me 60 bucks to get it done. Happy holidays!

I like the convenience of drive-up service for the quickie items like oil changes, battery replacement, etc. Clean pleasant waiting room. Service attendants pleasant and informative.

Tried to rip me off. Go to Manchester.

If there was a negative star review, atleast the parts department would get that honor of a negative star review. Literally waited over 40 minutes before anyone came to the counter and asked what I was there for. Paid for parts over the phone before hand, so I was there just to pick up my parts. It literally took the parts counter person an extra 20 mins or so to locate my parts and then proceeded to ask me to pay for them AGAIN!. Even after being told and shown proof of parts being prepaid.Steer clear of this place if you can. I asked for help throughout this process and even the gentlemen in the service area claimed that they would get someone there in the parts department to help me and they just sat back and joked around without looking or calling for anyone. It literally took a lot attendant that passed me by about 4 times before asking me if I needed help. HE WAS THE ONE that took action and got the parts department to help. Smdh

Very happy with the purchase experience at Harte Nissan in Hartford. From the moment I walked in the door, Edwin (sales guy) listened and was very responsive. When I was walking out the next day with keys to the Murano, he was right there helping me to synch my phone to the cars Bluetooth technology. After multiple test drives and visiting other dealerships, Harte Nissan was the right place to buy this car. Thank you!