Anthony Jordan was very knowledgeable and answered our many questions.He was easy to work with, took his time with us and provided excellent service.Lia Hyundai is lucky to have him. I would work with him again when looking for another car.Thank youAnita & Greg Dziedzic

Raj, Angela and Sarah are the ideal dream team. Their professionalism and friendly accommodations created a comforting experience on the purchase of my new Palisade. You must get your next vehicle at Lia of Hartford. Theyre the best.

Fast and friendly service.I went on a road trip and didnt realize I went over my miles for an oil change. They were able to get me in that day, and my total wait time was only about an hour. They were awesome and I super appreciate that they care about my vehicle as much as I do. Thank you!!!

I went today to see if I can get a suv. I can tell you they are not professional. They are rude. Especially Raj Kumar. And Angela Bailen is a person that when you ask her a question she will not respond back to you and if she does it’s not with the information that you need. I hope that no one buy a car from they. It was a wast of my time.

Very fast and courteous service from Azee at Lia Hyundai of Hartford. Pricing was already fair in relation to 5 other dealerships we shopped and management still went the extra mile in order to close the transaction. Paperwork was done quickly and we took delivery of a well maintained and conditioned vehicle on time.

Anthony Jordan was great! Honestly I hate buying cars cause you get the sales BS but Anthony was professional and personable and didnt do any of that nonsense stuff. I basically drove the sale which made me more confidant in my purchase. The finance guy Jordan was also really nice and straight forward with my questions. Overall great service, which is why this is my 3rd vehicle from Lia Hyundai in Hartford.Also anytime I service my vehicle for the last 6 years I ALWAYS go through Dane. Hes literally the only one I trust to understand whats going on and gets to the bottom of any issue (minor or big).*Five stars all around the dealership. Give these three guys a raise!

Don’t go to this place. We were ready to sign the offer and they changed their mind last minute cause another customer was looking into the car at the same time and was willing to pay slightly more

Nice place and good sales man, but just like other dealers very low inventory

We bought a very nice pre-owned Elantra GT here. Very nice and easy experience even on Covid time. Tony Jordan was friendly, clear and not pushy at all. They didnt play any price game (how are you paying? How much per month?...). Two hours after entering for the first time ever the dealer we left with our new car! They even mail me a check for over charging DMV costs!UPDATE: today we had our first service on the car. Funny they didnt mention the first service is for free! In less than 1 hour we were out, ready for other 5k miles and with zero dollars out of the pocket! Well done Lia!

Gavin and Dane were very courteous and politeThey called a towing company for me, Whities was very quick to pick up my vehicle and the driver was also polite.Gavin called me and told me that the towing company was on way and that he assigned Dane as my Service Advisor. Dane kept me informed with what was being done to try and duplicate my concern.Even though the problem could not be duplicated we talked of what it possibly could be with the description I gave him. I told him to replace the sensor and pray that’s what the problem was.

Such a good experience. Expressed my needs and they were met. Every employee was accommodating and knowledgeable. I left feeling great about my purchase. Will happily recommend them to family and friends.

Lia Hyundai of Hartford! You need to do better instead of suggesting repair and paid then the vehicle is not fix and recommend another highly cos repair which it’s also not guaranteed the car will be Fix…..Please Do better

Hector Morales was friendly and professional. I felt that my questions were addressed and I understood all of my options. I had a very positive experience.

Best service for my cat and friendly environment and I will buy next suv

Bought a used car. In and out in 2 hours. Everything taken care of in one location. Registration, insurance, loan, plates. Excellent service.

This time the experience was smoother. I discussed few of the repiar related things and got genuine opinion of Dane on it. Moreover, the complementary multipoint inspection provided by Hyundai dealership always gives peace of mind.

Rajinder Kumar has the best sale person skills. We were so satisfied to buy a Car from him.

Some of the most honest people who treat you like you really are important!!

This rating is not just for the Service Department at Lía Hyundai, it is specifically for Hector. We had a major repair done there and Hector was not just courteous. He was caring, made himself available and kept me informed every step of the way. He is an absolute gem in customer service. I hope the management of the dealership see this and understand the great value they have in him.

Went to take a look for my second car with this dealer although my first encounter with them was not so pleasant. I was not sure about what I wanted. But after meeting and talking with Sewell, the first car he showed me I was extremely happy. He was patient, kind and knowledgeable. I love my Honda HRV. Thank you Sewell.

I went into Lia Hyundai for recall service. Dane Morissette met me, informed me what would happened, told me there is no charge and the service would take an hour. I also enjoyed the wait. The free coffee was good and social distancing arrangement was fine. I enjoyed the quiet while I playing my word game on my phone. A little less that an hour, Dane came to get me telling me my service was complete and that I had to check out with the cashier although there was no charge. He also informed me where my car was parked and which door to use to get to it. All in all, it was a pleasant visit.

The staff was great but the cashier was extremely rude to me I wish she can change her attitude towards me. I dont know what her problem is but that woman cashier should be fired immediately. I dont think its right for her to give me negative attitude its going to stop now before I give that jesabell a bad attitude.

I am extremely impressed with the Service Technician, Hector Morales. From the initial meeting with Hector when our Sonata required service to his assisting us with a loaner vehicle. Then he followed up when our car was repaired and ready for pick up. He was always friendly and professional. Thank you Hector!

Hector Morales is great. Always friendly and helpful and if he doesn’t have an answer for something I want to know he always makes sure he gets the info for me. Thank You

Scoundrels and liars.-Do not show you what they are giving you for trade in. Only gave 500 for a car in fair condition was 1500.-They also told me all warranties transfer over, charged us 3500 for a warranty plan.-They chaged us 3000 more than the vehicle was advertised.-They charged us 895 for gap the guy said to help you out we are going to give you gap insurance.-They dont show you the numbers when you sign, we trusted that we were getting the online sale price as that is what we applied for.

Great service. Hector knows his job

Hector Morales was very attentive to the service requested throughout the process. He kept me updated as time passed. He was very pleasant and professional.

If you’re looking for a new or used car without the pressure or tactics of a stereotypical car salesperson, you need to see Alyssa Blatter! Alyssa is friendly, smart, personable, devoted and a true professional! Shes extremely knowledgeable and provided the information and guidance needed to help me select the perfect vehicle for me and my family. She and Mo (sales manager) got me into the car I wanted, and took care of all the details so that I was able to drive it home the same day. Thank you Alyssa!

Customer service from beginning to end Excellent!!! The use technology to keep you informed and the call you on all decisions that need to be addressed with car repair. I left there feeling stress free knowing that my car was serviced by well experienced team . So grateful for their service!

I guess this is the most unfair autodealer in Hartford area. I scheduled trade off appointment and in text message received pre-estimated value which worked for me. When I stepped in to dealership I got offer way below the value from text message. KEEP OUT FROM THIS UNFAIR BUSINESS! KEEP OUT FROM MAKING ANY agreements with Angela Bailen, she will waste your time.

I just purchased a Hyundai Veloster Turbo from Lis of Hartford Conn. Yolanda Aldrich was fantastic! She fulfilled all my car needs with professional and friendly sales expertise! I would highly recommend her and the dealership!

A good amount of the employees dont wear their masks right. Usually nice people.

Everybody who I come into contact was nice and very helpful.Sewell Minto was beyond helpful and easy to work with. Got me in the car I wanted and the price. Everything was so smooth and stress free. Would recommend him and the staff 10/10

I’m very satisfied with de service Mr. Hector Morales help me to get the best care .Thank you .

I was currently in a severe accident. When I went to Lia Hyundai of Hartford I was greeted by there amazing staff. I worked with JD to find the perfect car. Him and his staff went above and beyond to make sure I got exactly what I wanted and much more. Randolph also went above and beyond helping me get the perfect insurance due to my accident. He really put forth the extra effort to help me. Raj made sure to go through the car head to toe with me to make sure I felt safe in my decision. I would personally never go to another car dealership. This is our families 6th car we have purchased from JD. JD is amazing and would highly recommend him for any future car buying sale.

Love Sewell he helped us get a brand new car with great deals. Tons of safety features. Thinking of getting another car

Only the Best!.

Nice service department; got me right in, and my car was ready when promised.

Very sad so many good reviews and I have to post a bad one. Watch giving them a deposit while credit being checked or looking for other financing options because you will be begging for your money Very sad. SCAMS. They promise to return and never do and then they string you along for as long as they can. There are plenty of dealerships that do not take your money without secured financing. If the deal seems to good to be true ru . If the salesman says dont let anyone talk you out of this deal run

Service department representative Hector took care of my car needs EXCELLENT JOB THANK YOU, courteous & knowledgeable as usual 😀

I have bought a car from them in 2018 best overall experience with sales and service. Refurerd someone and went with them met Anthony Jordan and she bought the suv everthing smooth again best overall dealership in ct

Felt that no one knew how to explain to my mom what was going on with her car. Finally figured out the light flashing was warning my mom how many miles left to empty, ex 31 miles until empty.

Sewell Minto was amazing! I suffer from anxiety and the moment he came up to help me I felt a bit at ease. He was polite, funny, and very welcoming. He wasnt pushy which I expected from salesperson at a dealership. He respected that I wanted to finance with my credit union. Even with him knowing that he made sure to continue the great customer service. I love it! I even had questions a day after I got the car and he returned me email as soon as they opened and promised to call me back with an answer. Well guess what? He did exactly that. No matter how many questions he was glad to answer them. He didnt make me feel like i bothered him either. I will not only recommend this dealership but recommend asking for Sewell Minto! Im now a happy owner of a 2016 hyundai sonata.

Dane was very polite and professional, thankyou Dane

They always say one hour is enough, but after one hour they ask for another hour.They just make excuses for saying theyre sorry.The service part is not always satisfactory.

Great Customer service! Sewell Minto was an excellent representative that provided me prompt and knowledgeable information whenever needed.

Friendly and took care of my cars needs

Great experience friendly workers place is very clean and well kept

AWESOME SERVICE!! The people are so nice the place is super clean and they really take care of there customers. Ill definitely be back for service and maybe a new car in the future. Thank you guys!

Lia Hyundai of Hartford has treated me well. I bought my Hyundai Elantra there and keep going back for service as it has been good. Hector Morales was friendly and kept me informed on what was needed and what it would cost me. he made things easy for me.

I had a great experience at Lia Hyundai. Anthony Jordan was wonderful and really helped me with my car situation. I love my new Elantra! Thank you!!!

Quick, affordable, high quality service. Friendly service staff. COVID precautions in place.

Best car buying experience Ive had. Relaxed, easy transaction. No BS and really nice people.Clean and sanitized and everyone in masks for COVID-19 protection.

Azee Aljahmee was extremely helpful and very friendly

Very friendly staffs. Waiting area was clean. Complimentary wi-fi was a big plus.

I was very pleased with the level of professionalism and quality of work in the service department at Lia Hyundai. Dane and Gavin took great care of me after a different repair shop incorrectly installed some new parts. Thank you!

Hector Morales was great. Took the car on time. Service was completed under an hour. As usual, friendly, courteous service

We attended Rajinder Kumar. The treatment and service were excellent. Im very happy with my choice.

Had issues with getting registration on a timely basis. I was even told that I would not receive it on the day after Thanksgiving because the registry was closed. The date posted on my registration was the day after Thanksgiving which means it was open. On the next business day, it took ALL day (5:55pm) to finally get the paperwork that had been ready for pickup on that Friday.

The staff is great, friendly and NOT pushy. They let you make your own decisions. Shout out to Tony, JD and Rodolfo😉

Sold me a car that was supposed to be accident free and turned out that was in a total lost and repaired, when I talked to the manager a Hindu guy he didn’t care and I ended up with a car that I can’t trade in because the other dealer won’t take it.

Service was quick and prompt. Thanks

Lia Hyundai is one of the Best Auto Service to be. This guys are great. Some of their servicing employees like Dan and Hector are Top notch. I will definitely return

Prompt, professional and courteous service. One of the parts to fix a recall were not available when I took my car for service; but my agent, Matt, promised hed give me a call as soon as they got the part. (Honestly, I thought that was going to take months, and probably would be done on my next service). Nope. He called me three days later to make an appointment that same week and get it done. That was nice.

Hector Morales was very professional in dealing with my concern about my car and quickly fixed the problem happy to have some body like hector at lia Hyundai

The team that I had at Hyundai of Hartford was amazing, it exceeded all my expectations and then some. I thank them all for taking there time and working with me to get me into the vehicle I went in there to get. Thank you so much 😊

Gavin at the service department awesome.

I had two amazing sales associates that assisted me through the process of purchasing my new vehicle. Angela who helped me prior to coming into the facility and Raj Kumar who was my personal sales associate who helped me through the entire process. Angela made sure that they could take the quote I had received at MJ Sullivan for the vehicle and my trade in would be matched. Raj helped me with the paperwork, learning about my new vehicle and setting up financing. The finance manager was also very helpful in going over the different options that were available for an extended warranty.

Wouldnt go anywhere else! Everyone is professional, charges are explain. Appointment didnt take long.

Purchased a 2015 Sonata last May and its approaching the mileage for the first service appointment. The car was delivered to me exactly as it came from the previous owner...dirty tailpipe ends with carbon, road tar on the wheels, debris in the trunk, dead bees and dog hair along the rear window, tar specks on the paint behind the front tires, and hand grime on the interior drivers door handle and side of the seat. When I pointed this out to Ed, he shrugged and said, Its a used car. It took me 2 days to detail the entire car. The photos speak for themselves. ...Mr. Gallo

Went there with my friend who was looking to buy a used car. After we told the sales associate the approximate price range and year of the car we would like he showed us the first car. We looked at it and decided that we wanted to see what other cars were available. His reacted in an annoyed way, like we were a nuisance! We asked if we could test drive the car, which is normal if you are interested in buying a car, the back doors of the car were still open and he was just standing there watching us, doing nothing. So we had to get out and close it ourselves. After we again decided to look at another car his reply was you shot down every car I showed you this is the last car I will show you. He showed us the last car, I asked him for the price he answered with I dont know are you even interested in buying a car??. This is definitely not customer service. We were both upset about this disrespectful and rude behavior. We went back to complain about him to one of the managers the next day. Worst place ever never again. If I ever need a new car I will not buy it there.

I recommend them for your next vehicle purchase. My salesman Sewell was very knowledgeable with all the vehicle models, warranty information and vehicle history. He went above and beyond in order to find me exactly what I was looking for. It was a very smooth process. The entire staff was friendly, welcoming and paid attention to my needs and provided excellent customer service. I am 100% happy with my purchase.

I came in for a flat tire repair and was charged $40. Any other tire services does it for free or $10. I get all of my oil changes from the dealer but when you need major work done for maintenance go to Firestone or another service provider the price difference is literally 50% less by going through another provider. I went and told the service manager about the ridiculous price and his reply was we fix it from the inside and balance it which again a 3rd party service does for free or a max of $10. I told him that was insane says ok and literally shrugs me off. The only reason I even come to the dealer is because it has a 7 year 100,000 mile warranty so I keep up with the maintenance. My car is a 2015 Hyundai Elantra and todays date is Nov 30 2020. My car has 65k miles as soon as the 7 years are up im done going to the dealer for any type of service. If you read this take the my advice as it would be a shame for you to go through the same experiences. Your wallet will thank you.

The service dept. is clean, the staff are courteous, and Lie does its Best to make sure that customers are comfortable.

Very good experience from purchased the Palisade to service it. Service team and especially the service manager Gavin are very friendly, helpful, dedicated and professional. They take care all my concern. Thank you and thumbs up for their professional service. Highly recommend Lia Huyndai Hartford

It was the best experience I had in a long time very knowledgeable of everything I’m very pleased thank you Yolanda Aldrich

I went to co-sign for a car for my dad, and the person ran my credit which I was ok with, but once I got my credit report I found out they ran it 15 times, now I have 15 hard inquiries on my credit for 2 years,I have to pay $130 a month just for my credit to get fix.. They only suppose to run your credit once not 15 times..Shame on them!!!

Everyone was very professional. They took care of the problem I was having and returned my car with the interior disinfected.

Great customer service

So I bought my 2018 Tucson about 6 months ago and Yolanda was the one who sold it to me. When purchasing the vehicle, it had scuff marks on the side from the previous owner. I was promised 6 years of free oil changes and tire rotation for this at ANY Hyundai or Kia location from the sales manager. Today I tried scheduling service at a Kia, nothing on my account stating this. Tried a different Hyundai location, still nothing. Lia Hyundai of Hartford has the worst scammy customer service. DO NOT GO HERE.

Dane is the absolute amazing. Always willing to help out and give you his full attention when working with you.

Tony Jordan offered great customer service. He worked hard to get me a great deal and an awesome new palisade!

I came in Friday and was greeted by tony, we talked about the azera that was in the lot, I took it for a test drive and the rest was history, he was very professional, understanding and really cared, the entire process was quick, came in the next day and picked up my car, if you’re looking for a car and want the best customer service around, go see tony

Fast and great service

My sister leased a car from Azee Aljahmee and Juned Dagda few months ago. They were both very nice and willing to work with you. Juned Dagda helped my sister get the best deal for her which we appreciated very much. I let Juned Dagda know that my lease was ending in December and that I will be leasing another car and he told me to contact him when the time comes. I contacted and made an appointment with him when the time came and yesterday, Yolanda Aldrich and he were very helpful with finding the right car and I could not have asked for a better staff. I appreciated both of their time and if someone is looking to lease a car, I HIGHLY HIGHLY HIGHLY recommend Azee, Yolanda, and JD. I want to give all of them more than 5 stars!

Overall service took longer than expected but would still return, amenities are impeccable and staff is friendly and polite enough. Not overly so but definitely not rude.

I recently had an appointment for service on my 2014 Hyundai Azera. Everything went smoothly and my car was done and finished in a reasonable amount of time. Their staff was professional and friendly. They even disinfected my car due to COVID-19. I felt very safe there. I recommend LIA of Hartford for all your car care needs.

Customer service here is pretty top notch. The crew that processes your service/maintenance requests are very knowledgeable and courteous.Even without an appointment my wait time is usually decent and the speed of service is bearable.

Great sales and service dept

Exceptional service and experience. I went here for 2 recalls on my vehicle, but I wouldnt have them do any additional work besides diagnostics--its too expensive.

Hector and Dane continually provide top notch, best in class customer service. I drive into the garage - they know me by name and greet me with a smile. Their cost and time estimates are always spot on. This is my third Hyundai Ive had serviced here - wouldnt think of going anywhere else.

Dane M. Service Advisor did an excellent job taking care of my car. Lia Hyundai service dept is the best. GilbertMaron

Excellent customer service! I was amazed at the fact that they are not pushy at all!! I have been a loyal customer since 2012 and I just traded my car for a new one after 7 years. Highly satisfied with their services.

I was impressed with how thorough the service was. It was my 100,000 mile check up, and they only recommended the services I needed, and not others I inquired about. It was only two hours, and my car was ready to go!

I came in looking for a used car Meghan was the sales person who help me she is very kind. I just graduated from college and was ready to finance my first car. Meghan help me find a great used car that was great on gas, just below my budget with a great deal. I feel very satisfied with my first car and so in love.

I went there looking for a used car, Raj was the salesman who helped me. He was informative, asked me what I was looking for before starting to sell me anything. He asked me what I needed in a car and what would be nice to have, my budget, etc. I have never owned a Hyundai before and have only had it for so long, but compared to other cars I tried there are definitely more features for the money. He listed the pros/cons of each vehicle and ended up finding me a used car that fit my needs and budget. One thing I liked is that I only dealt with him, I left to go see other cars that I had scheduled to see at other dealers and I wasnt hounded by any sales managers or other salesmen like I was at other dealerships.

I recently purchased a new Hyundai at Lia Hyundai of Hartford, and to sayI like it! & Its a great new edition to the familia would be an understatement. Its awesome!:). Im looking forward to getting a lot of use out of this vehicle and treating it with the utmost care. Id also like to thank everybody in sales who provided friendly and very approachable service with the knowledge base customers are looking for. And, most importantly, the specialists like Hector Morales, the service technicians, and support team who have already gone the extra mile to satisfy (me) the customer on every detail, function and feature of the car to optimize its performance level.Thanks!!

I received attention the moment I entered Lia. An appointment was scheduled for the next day. Hector Morales was the service rep. the next day who was very professional, welcoming, knowledgeable. It was a pleasant experience. I definitely would recommend Lia.

Although I did not purchase a vehicle here, I felt compelled to write about my great experience visiting Lia Hyundai. I was immediately greeted and felt very welcomed. I was not sold on a vehicle, rather questioned about what I wanted in purchasing a vehicle. I gave what was important to me and was accommodated with a few options based on the criteria I gave. At no point did I feel like I was being sold on a car, rather the entire time I felt like the sales rep (Joshua Terry) was there for my best interest. Ultimately I found a fantastic deal elsewhere, but if Josh was able to offer me that same deal I would have undoubtedly purchased from him.

I needed some recalls completed that I haven’t had time to get to. I visited the website and scheduled an appointment for 2/15/2020. Upon my arrival the staff was prompt and courteous, I assumed I needed just one recall but was advised I needed 3. Without hesitation they offered to do all 3 while I waited. While waiting a very nice salesman by the name of Nick came by to chat with me, he was on the clock but found time to chat for a moment with a customer who wasn’t there to make a purchase. It was refreshing to chat with a salesmen who was simply interested in showing how customer friendly this dealership can be without thinking about the next car sale. As a result of his kindness I asked for his card. I can honestly say the experience was great. As a result, I’m going to consider Kia Hyundai of Hartford when I decide to purchase my next Hyundai. The coffee and snacks were also nice while I patiently waited for my vehicle to be completed. Kudos Kia keep it up, you’ve gained a future customer.