Weve used Raynor now multiple times. We had new openers installed a few years ago, but recently our old door (not a Raynor door) failed and needed replaced. Raynor was able to come out that day and inspect. We went to their showroom that evening and talked with Spencer. He was very helpful and we were able to quickly and easily get a replacement ordered. The door arrived ahead of schedule and was installed the same day it arrived. We couldnt be happier. I would recommend Raynor to anyone and everyone.