Would give 0 stars if possible. Theres a nice selection of things, but their self checkout is ABSOLUTELY HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!They are the very annoying ones that get mad at every little thing. You cant bag your items the way you want because it wont let you. I dont understand why small stores always have this problem. The self checkouts at bigger stores dont have this problem at all.And then you have to wait for someone to come over because it called for help for NO REASON, and the girl goes and throws something in the trashcan where her whole arm goes in right before coming over to help, DISGUSTING!!!!!!!!!Definitely do NOT recommend!WILL NEVER COME BACK HERE!

We have visited Russ before when we come through town for our family reunion. Always friendly staff and great products. For the last two days we ate in the restaurant. Ordered from the deli and we could sit either downstairs or take the elevator upstairs. The food was brought to us and it was delicious! There are hot coffee decanters on both levels plus soft drink machines, condiments, and everything was in full supply. Again, friendly staff. You cannot go wrong here. We will be back!

1st time visit and the Bakery staff, especially the lady the helped me pick out the best choices of donuts for the dozen, were just amazing and helpful! Lots to choose from and very delicious. Will be returning.

This place is well organized and clean. The staff is friendly. The place is a tad expensive, but usually they have a good sale going on. Everything was stocked up and had everything i wanted.

Its not as cheap as Walmart and you just cant seem to get the people standing there to help you at the check line! However the meats and veggies are fresh and good

Not your typical grocery store. Layout is easily accessible and its customer service is top notch. From the front door to the cashier and the nice people who bag your items with great care and will carry them to your car. Wow thank you so much! Its nice to know a customer is not an interruption to your work it is the propose. Russs is my go to store from now on.

Very efficient grocery store. Great store,friendly staff, who actually walk you to your car most of the time!! The dine in option is amazing food!

The people for the most part are nice. But way understaffed and mismanaged and it seems as if you try to go in there when store is busy you are fd so go during their peak hours ppl

Nice clean store. Prices are a little high yet they do occasionally run some good specials. Deli had good food

I understand we are all short staffed right now but I went Russs grill today and the service was horrible. My food was done and ready to go out but the server was busy doing other things (not helping customers). I had to ask the one person running the grill if my food was ready and he said yes and walked away because we was working on making food. When the server finally did come to grab my food it was cold and my order was incomplete. We will be going else where for awhile. Hopefully they get it figured out...

Nice store, try the fried chicken if its fresh its better than KFC anyday

Nice store, quick run in to grab cold salads for a family thing. No problems during visit, self checkout.

The store is great. No issues. Slightly pricey but good store. Called the cafe for a take out order and Mercedes said the grill closed at 11am . . I mention it’s only 10:50am. She says “well I have 20 minutes worth of food to make so I’m not doing more”Alrighty! Guess I’ll take our order elsewhere. Bummed out by the rudeness and considering it’s not quite 11 in the MORNING I personally would of just taken the order, but to each their own. Guess my tribe and I will find somewhere else from now on.

This is a new store and new chain for me, overall had a good experience. Managed to find Keto ice cream. Loved it, will definitely be returning

Always clean and the staff is friendly, the absolute best Donuts in Hastings! Sale and discounted prices are very good. Although some items are priced higher, it is worth the time to look for deals.

Love the store but specialty items order ahead for me. Because were not local and are out.

Great service. Best bakery in town. Hand crafted donuts made fresh daily. Fresh baked cookies, breads and cakes. Professional cake decorators on duty 7 days a week. Special orders always welcome.

Clean store very friendly staff if you can get.past all the people in active addiction wondering around outside

Love the selection,wish I had this market back home.Way better than any walmart,lol,Walmart,, be here long,but Ive been there 3 times now,and will continue as long as I am working in the area,Thank you.oh,and prices are very fair as well.

Love this store!! Clean, organized, very helpful and friendly staff!!

Theres some good buys this week. Also with your rewards a free dozen donuts, a free rotisserie

Completely surprised by the variety AND the Sushi Rolls and Vietnamese Spring Rolls made in the store. The Spring Rolls and peanut sauce were a little different, but still really good.

They bagged my groceries and even carried then out to my car! Amazing!! I didnt think anyone did that anymore!!

A really good place very friendly staff reasonable prices

Good selection short line at checkout and pleasant atmosphere

Great small town grocery store. Has good customer service skills and dont have to wait in long lines

Well stocked shelves, wast to find, good sales

Why is it so hard to get help in the deli!? Fish was old, cold, and tasted like a deep fried cyst. Always tons of people working, but it seriously feels like they all go out of their way to ignore helping people in line!? Managers and all, they dont even address you, its ridiculous!

The bakery has good donuts but you can’t store then they get mold to fast. The bakery manager Linda Lawson is mean to her employees. I have been there when she was yelling at her works. I know people that work in the bakery and she doesn’t treat them right. Yeah quality matter but they don’t treat there employees really mean. I stopped going to Russ’s because of the bakery’s manager Linda Lawson. My works love there donuts but I will not go get them because of Linda Lawson. I have even gone in there before and she has reeked of alcohol.

My complaint is about the Bakery Manager Linda Lawson. I saw the review about her but I didn’t think anything of it. I went in there and there were boxes everywhere no where to walk at. I walked past her and she smelled like a bar. She literally looked like a chicken with its head cut off. The review made my eyes open up that review was right she yells at her employees, when I was in there she made one of her works do her job while she talked on the phone for like 10 minutes doing nothing. I didn’t like going in there so I told my mom about it and she said “I have never experienced that there.” My mom went in there and she want to talk to the manager of the bakery but she wasn’t there and then when she asked for the assistance manager and she wasn’t there anyways. What kind of manager schedules her and her assistance manager to be off at the same time. My mom and I really didn’t like the service in the bakery. We 100% agree with that last post can you guys just fire Linda Lawson.

Love Russs. Its always a pleasant shopping experience. They have good selection, great produce and the diner and bakery are both wonderful.

Clean store, great section in all areas. Very nice ready to eat meals from the seafood department. Their meats are quality. Their cold deli prime rib is to DIE for. Their hot deli is good too fresh fried chicken mmm mm!

I absolutely LOVE this store. The employees are so kind and the shelves are always stocked. Ya, they dont have as much product as Wal-Mart but I definitely love the customer service 100000% more.

Great produce. I like the meat dept. Its easy to find selections for a single serving without having to buy a huge package.

Love this place especially in a small town. High quality!

I love Russs. Good products, Awesome meat selection. Awesome staff!!!

Great all around from customer service to product and price

It was an excellent shopping experience most excellent one of the best Ive ever had Im coming back for more

Clean, cheery ( if a grocery store can be ) and great staff

They have tons of prepared fresh fruit. We were able to stock up for our stay.

Great storeLike the restaurant

Great fresh veggies. Nice selection of groceries.

Great store, very well stocked, friendly and helpful employees and they have carry out which is an awesome feature!

OMG! listen, this place is phenomenal. I would say if youre from Florida, like myself its like Publix.. BUT a lot better you can buy candy in bulk! thats the coolest thing in the world. God bless America

Good prices, clean store, excellent produce with alot of variety. Excellent service. Highly recommend

High prices compared to my all town store!

Great parking lot.wonderful shipping experience

Great people, some good specials. Deli is very good

Great food prices, best steaks and the meat cutters are the best and friendly and good atmosphere. And the bakery is the best in town!

Great place to shop. Always lots a variety. Their breakfast are nice as well.

Russ’ Market is my favorite store to buy groceries in Hastings, NE.They have a great bakery and deli.The clerks are friendly and helpful as well as the carry-out staff.

Love shopping at Russs Market. Keep up the excellent work!!!

Only 2nd time I shopped there but I enjoyed my experience

Great 0lace for food

Great place to shop. Sure beats Wallyworld.

They didnt have any cold Gatorade

I always like going into Russs for quick items. Since it is much smaller than a Walmart, it is easier to get in and out of quicker. However, there doesnt seem to be a policy for guests to wear masks or social distance at all. That is disappointing. Out of about 40 people I saw, there were only 2 or 3 of us. That in itself makes me less likely to go in there than other stores.

Is very pretty, wonderful place for chopping

Nice workers. Clean place.

Very nice grocery store always a pleasure to do business with you I really like Steve hes always so kind

Always a pleasure stopping in here. Friendly helpful staff.

Always good food in the cafe!

Quick in and out for milk. Very busy but didnt have to wait for the self checkout.

Russs is a great place to shop! Clean, great staff especially the courtesy, great sales and quality products! Im always leaving happy. I love their meat selection and fresh fish. Their deli is really great too. Their prices are a lot like a small town grocery store but their sales make up for it. Love them!

Very nicely arranged grocery store. Wish we had one in Omaha.

Not a bad store

Horrible long lines in the evening every time I go in there between 5:00 and 8:00 in the evenings I have to wait in a long line forever and theres just three or four cheakout lanes open when theres nine checkout lanes available but they dont utilize all of those checkout lanes and when you finally do get to a checkout lane you have to deal with some young punk that doesnt care about your needs horrible service at this store

Very kind and patient n courtes

By far the best donuts within 100 miles. All other food is reasonable and cashiers are pretty good. There is 2 out of 3 triplets working there so if you go multiple times it can be confusing if you look at peoples name tags. I prefer going through their checkouts.

Everyone at Russs is super friendly and super helpful if you cant find things

Great place to shop with friendly staff and employees... Of course this IS Nebraska. 😜😎

My favorite part of shopping at this market is the fresh seafood. Oh my goodness I could swim in their display for a day 😂. Reality though, doesnt matter what items you choose its always great and cooking with fresh seafood is amazing. Dont get in often but when I do I stock up. Clean store, busy store, never-ending shopping and such a variety of everything to look at. Must visit store

Nice family grocery and deli

This place is pretty awesome. Their is always a great selection of produce and they have a good selection of meats though I do say meat is overly priced. The bakery too offers a wonderful selection of baked goods to satisfy. Also they have a deli cafe in which you might enjoy a meal or gathering of sorts in an inviting atmosphere. A round of applause for the wonderful staff these girls and few guys have really made it welcoming over my time coming here. A point system for rewards happens here with every 100 dollars you spend. I agree the points price to earn is ridiculously high compared to how it was before the new store. I also have witnessed prices jump for the deli cafe compared to how it had been in the past. Take chicken tenders for a prime example. Though delicious they cost a lot. All in all itself is a wonderful store. Management needs cleaned out I wont hesitate to say so. Wrongful terminations have occurred as well as likely embezzlement. Favoritism is also a big one and they may say family on the store front but its more or less frenemies. I do know for fact they are under investigation at this moment by the better business bureau and even made an offer to the plaintiff.

This place has a very good choice of meat and vegetables

Good local grocery store. Well placed for convenience but prices are a bit high on most things. Good bakery and buffet. Fixed their parking, thumbs up for that. Good selection of beers, liquors and wines. They even set out fruit for the kids which I have never seen anyone else do. Dunno how effective it is but I think its a good idea.

Nice grocery store

Loved it. Was very relaxing and reasonably priced.

Exactly as all super markets should be

Just left Russs. Have ate here several times. The chicken was still pink inside and everyone in the deli said it was fully cooked. Supposedly it was just a young chicken. So t think so. Wont be eating their chicken again. How sad

Always nice and helpful, except for the guy in the frozen department. EVERYTIME I see him, he acts like he hates life!

I ordered a carrot spice cake for my mother for Mother’s Day and it turned out beautiful!!!! My mother loved it!! Thank you so much for making our day.

I love that they have the free piece of fruit for the kids while you shop.

We love eating here!!! The sushi is great. The street is well organized and clean. The specials are great but regular priced items tend to be pricier than the nationwide chain stores, but the quality is great. So it just depends on what you prefer.

Great prices, super friendly staff and wonderful deli/meal counter

Great value, great people, just a home run!!!!!

Great market..Beautiful deli and cafe inside store..Everything fresh made daily..Breakfast, lunch and dinner..Deserts, snacks, treats of all kinds and food from all ethnic groups and comfort food like Grandmas house..The store itself has amazing produce..Just fantastic!! Makes you want to eat healthier..No joke..Fair prices and friendly workers that greet you with a smile and ask how you doing today? Super clean store, cafe and restrooms...A lot of gorgeous, scrumptious meat and seafood too..We certainly will be back..Do yourself a favor and have a meal in cafe and look through the store...

Great place

Love shopping at Russs! There is not near the amount of traffic as other places. The quality of the food is excellent. Russs has an amazing fresh meat section!! Their liquor and wine selections are wonderful as well.

Not much to choose from when it comes to flowers. Hastings sucks!

Great place to shop. Great produce, amazing fresh doughnuts an the staff is always polite an helpful.

Ive always liked this store... Everything you need!!

Did they were open not enough checkers

Russs Market really has that small hometown feel! Friendly people, great prices and sales! This store reminds me of when I actually didnt mind going to the grocery store as much!!!! 😁😁😁😁

Always ready to serve you, well stocked and good meat dept.

Very clean facility. Polite & professional employees. They will bag AND carry large loads of groceries out to your vehicle for you; a service Ive never had to wait for, even during the 3 - 5 oclock rush.There is a deli, bakery, & small seating arrangement (on the second floor). The sushi was far better than I expected. There is a nice little candy section which you can bag & weigh your own candies; has a fair variety to chose from.I shop here often, and have to say it is my preferred choice. Many items in the store goes on some sort of buy # amount for $##.## discount.

Everyone is always friendly and the store is always clean. Its great to see all the Managers step in and help ring up customers and carry their groceries out. Great Job Everyone!!

Very poor. Went to seafood section and....wow. I have NEVER seen such neglect. It smelled like fish halfway down the isle. When I got the counter it was just repulsively bad. Scaly, dull garbage for fish. Not to mention not one person there to help anyone. You are gonna get someone sick!! Im not one to post these things you can check my Google reviews.Pathetic. Do better its not that hard.

I love shopping at Russ IGA. The produce is always fresh and I like the Deli. I wish they would require masks during this time of COVID

I love Russs. Please consider getting online ordering and curbside pickup so I can give you Walmart forever!!!