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Big G Ace Hardware
3203 Osborne Dr W, Hastings, NE 68901, United States
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Big G Ace Hardware
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Je
Review β„–1

Big G Ace has everything Ive needed since moving here last month. Every staff member I have dealt with are knowledgeable and most helpful, thank you! I love their Halloween display too, so cute! πŸŽƒ

Ja
Review β„–2

Big B Ace has the best customer service. They may be a little higher priced but they have plenty of coupons and their service and knowledge is second to none.

Ba
Review β„–3

I love this location the employees are amazing they all remember who I am they always ask how my projects are going! There is always someone there to help when you need it

S.
Review β„–4

Quality products keep me coming back. Nice store.

St
Review β„–5

Nice place, great staff, but price is a little high.

Me
Review β„–6

The team members of the store are always available and are very helpful. One of my favorite places to shop for lawn and garden supplies. Keep up the awesome work!!

Ca
Review β„–7

Probably the most help Ive ever received in a hardware store ever. Everyone was polite and knew their department very well.

Sh
Review β„–8

The staff are all very helpful. I had the screen replaced in a window screen frame I had. They completed the job in a very timely manner.

Sh
Review β„–9

Just go ahead and save yourself some time and stop here first, they will help you find what you are looking for. Always the very best service and have a great help desk making returns super easy and knowledgeable about all products and manufacturers. Their customer service continues and they can look up all of your purchases to help with warranties and returns from your rewards account.

MI
Review β„–10

This store has amazing wood and I wood like to put the wood in the wooden house because I really love this wood. The wood as many wood qualities and the wood is very very nice and woody. I wood recommend to anyone that like the taste smell and touch of my wood and yours too.... wood wood wood #woodbytouchnotlooks

St
Review β„–11

Cleanest bathroom and the most helpful people.

To
Review β„–12

This is a massive Ace Hardware with everything you will need. The employees are very friendly and helpful, and the store is always kept very clean. Great Ace!

ka
Review β„–13

I went to Big G Ace Hardware to get two keys made. I walked in the store and felt overwhelmed. I was not expecting the store to be so big. It was like a big box retail store. What struck me was the set up every aisle was clearly marked the aisles and floors were so shiny and neat. I must of looked lost because a staff person came up to me and asked if I needed help, which I did. She took me to where the keys were made and made the keys for me. Just wanted to say thank you for the services and the keys.

Su
Review β„–14

What happened to Ace is the place with the helpful hardware man? Cause he wasnt working when I was there. You know who was? A guy who walked right past us and didnt say a word! Btw, we were looking at Big Green Egg Grills..... No Sale!

Ca
Review β„–15

I found more than I was looking for, and helpful employees throughout the store. Thanks Big G Ace.

De
Review β„–16

I was not at Big G. I was at the flower stand that is located in front of Big G looking at flowers for my planter

JA
Review β„–17

This place used to be so lovely, until the Arbys was built in front. Now everytime I walk into Big G Ace I am reminded of my ex girlfriend Rawanda. But all in all a great establishment.

Ja
Review β„–18

Check out this Ace if you are in town. The best owner ever! Everyone always has a smile and will help you with any crazy project you can come up with!

Do
Review β„–19

Always friendly, and always have what I need!

Jo
Review β„–20

The best service by far. Clean store and extremely helpful and knowledgeable staff.

Br
Review β„–21

Amazing store with huge selection of goods.

Pa
Review β„–22

Can always find what I need for lawn and garden needs

Al
Review β„–23

Nice clean store with lots of products and helpful staff.

Tu
Review β„–24

Worst place I’ve ever shopped at the wood is to big. I wish they cut it down to size.

Jo
Review β„–25

Nice to be able to get exactly what I want and exactly how many I wanted.

R
Review β„–26

Love this store. I try and stop everytime I go to Hastings.

Bo
Review β„–27

I have shopped Big G Ace Hardware for about 20 years now. Their service is outstanding, and the people who work there are very knowledgeable and helpful. This is where I go when I need help on a project. The workers have lots of experience in most of the subjects I ask for help on, and they take the time to explain things. If one worker doesnt know the answer, he or she will ask someone else to come and help. If they cant come up with an answer, they simply tell me so. Such honesty is refreshing. Some of their sales make their prices competitive with what can be found at the big box stores. The rest of their prices tend to be a little higher than I can find elsewhere, but I prefer to come to Ace because of the service they provide. I recommend Ace for anyone who needs a really good hardware store.

cc
Review β„–28

Always have what I need, very helpful

Pa
Review β„–29

Lovely place. Lots of hammers

Na
Review β„–30

Shame on you! My eighty-year-old parents always shop at your store for some reason preferring your location over the large box across the street. I was appalled to learn that you charged them a full days $75 rental fee for a power washer that they had to drive 40 minutes round trip 3x to bring back twice because it was broken and needed a new carburetor.*Updated* Thank you for the prompt reply. I will have them contact you directly.

Br
Review β„–31

Super low prices for great value outstanding quality of materials little higher price than menards but youre getting what youre paying for

Te
Review β„–32

Great place friendly folks who want to help you out with your shopping needs very quick in and out recomend it to anyone else

Ge
Review β„–33

My go-to for anything BBQ and Milwaukee stuff as well love this store plus they are very helpful

ri
Review β„–34

Knowledgeable and polite staff!

Ma
Review β„–35

We went into Big G Ace thinking about buying a Big Green Egg. Bob spent an hour talking with us about the egg, the options, and gave us multiple quotes for multiple options we were potentially interested in. He even had us come back another day when he had some of the different options assembled that other customers had ordered for us to be able to see them in person prior to ordering.. After ordering the egg, they even delivered it the hour to our house and set it up! What a great group with friendly staff and excellent customer service! We will definutely be back for all of our eggcessories and all of our home needs! Thanks Bob, Kevin, and Kayla for everything!

Br
Review β„–36

Pretty your local hardware store. Decent prices on most everything.

ma
Review β„–37

Great store with good selection and helpful employees

St
Review β„–38

Love doing business here. The employees are very knowledgeable and helpful about our home projects.

ja
Review β„–39

Helpful hardware folks

We
Review β„–40

Not the same as store was in my youth. Prices high. Few sales.Does have unique items not seen in many other Ace Hardwares.Do enjoy window shopping but made no purchases.Employees are a delight.

Ji
Review β„–41

I went into Big G today to get Thrift for my drains. In my opinion its one of the best drain cleaners on the market. The staff there is always courteous and is always willing to help you find what you are looking for. Stop by and check them out and hopefully youll have the same experience I did.

Bo
Review β„–42

Always quick and easy to get around and find what you need..No masks required.

la
Review β„–43

Had to go to grand island to get what we needed. Gentleman that helped us went out of his way. Thanks. Customer service is priceless.

Ju
Review β„–44

Great store! Love the rewards program!

Te
Review β„–45

Big G Ace hardware are a hometown store, proud of there community. Will to support its community and they PROUDLY support all branches of the military.They have finally come into being a large efficient, working store, competitive with Menards pricing or other out of town box stores. They carry a better quality product than Menards or other box stores...but you get what you pay for. Its nice if you have a need for nuts, bolts, screws, washer, and many other such items, you can purchast in singles or in bulk. The staff are friendly and very helpful. The staff know the store very well and can direct you to anything you need or can provide you with alternative options.

Da
Review β„–46

Hardware selection is good but Menards is across the street and has quite a bit more for your money. The stuff they have for housewares is nice but pretty expensive. The commercial desk for businesses is good. They offer Rewards program thats not too bad if you can get a cashier that knows what theyre doing. Theyre open pretty late either 8 or 9 and they open pretty early in the morning.

Iv
Review β„–47

Its okay if you just need a nail or bolt. But if your looking for Milwaukee tools or more specific items not so much.

Ni
Review β„–48

Very clean and organized

Ta
Review β„–49

Great store with friendly and knowledgeable employees. They do a great job of helping with you with any project that you are trying to tackle. Theyre my go to place for anything that Im looking for.

To
Review β„–50

Great personal service and quality goods.

Pa
Review β„–51

Always so very helpful with product options. Great place to shop for quality products.

In
Review β„–52

Terrific store - clean and well organized. When I had to ask for help, they confirmed again why they are the place with helpful hardware folks!

Bo
Review β„–53

Its a good place to shop there friendly and help you if you need need any help

Ro
Review β„–54

Very clean, staff helpful,just a nice place

Sh
Review β„–55

Always helpful friendly staff. Good prices and selection.

Ga
Review β„–56

Very helpful, unlike big box stores, you pay more but you get more.

Pa
Review β„–57

Ace hardware is very well set up and the service there is second to none

Er
Review β„–58

Amazing service from people that actually know what there talkin about.

ti
Review β„–59

Always has what you need and the sales poeple are so willing to help and friendly.

Tr
Review β„–60

Great selection, very helpful people.

Cr
Review β„–61

Friendly staff, huge store !

Ti
Review β„–62

Used to have the local schools shirts but unfortunately I didnt see any.

Ja
Review β„–63

Great place to shop at, excellent selection of products, great staff

An
Review β„–64

Didnt have exa y what I needed.

An
Review β„–65

Great locally owned Ace hardware store. Friendly employees who are actually knowledgeable in the areas they work. Great place to shop!

Ma
Review β„–66

The employees there are very friendly and helpful. Big G is clean and carries a wide variety of supplies.

MA
Review β„–67

Someone always says hello when you enter, guide you where you need to go . No long lines at the checkout. Love this place

Sk
Review β„–68

Best place to have your keys made. Some of the staff are very professional and helpful, some of them are exactly the opposite.

St
Review β„–69

Its alright, it used to be a lot more helpful.They still have a great selection of hardware, Milwaukee tools, Stihl and Weber grils

Bo
Review β„–70

Great store, friendly helpful employees, good selection, better quality products,slightly more expensive than the big box stores.

We
Review β„–71

The staff was very helpful and friendly!

My
Review β„–72

Great place with helpful and knowledgeable staff. Always feel like family when I go in!

Ry
Review β„–73

Awesome staff that you can bounce ideas off of, free popcorn on the weekends, hilarious occasional cards and in some ways, a better variety than Menards.

Da
Review β„–74

Had keys made but customer assistance was slow. Afterwards they were very friendly and helpful.

Tr
Review β„–75

Always willing to help

Do
Review β„–76

Great selection, great prices, clean, and the staff are all very helpful.

Bo
Review β„–77

Completely upset. Paint sale bogo . Oh but when you ask the clerk which paint is cheaper she failed to tell me the brand she sold me was not part of the bogo. Absolutely ridiculous. I shouldve left the paint there. But I didnt want them to be stuck with it. Watch, ask, double check. Lesson learned.

ra
Review β„–78

You can find what you’re looking for all in one place prices are competitive

Ba
Review β„–79

They have all the home repair items you would need.

Ca
Review β„–80

Everyone is so helpful and courteous!!It is enjoyable to shop at ACE!

Je
Review β„–81

Melody helped me with something through fb and she was willing to go above and beyond. Nothing beats amazing customer service, thank you!

Ja
Review β„–82

Menards bad, Big G Ace good

Ti
Review β„–83

I have to go back. It is that good!

Ro
Review β„–84

They had what I neededIts a nice place a hardware ztore

Am
Review β„–85

Friendly staff and helpful. Rented a power rake at a great price to dethatch my yard

Pa
Review β„–86

Great hardware store, good prices.

Sh
Review β„–87

Staff willing to help me, care if my air conditioner to the car, very friendly, clean store

an
Review β„–88

They have very informative employees who will help you with any project you are undertaking.

Jo
Review β„–89

They always have what Im looking for

Je
Review β„–90

I worked there nice place to work and shop! Really friendly employees!

Du
Review β„–91

I needed a flexible hose for an older kitchen socket faucet. Adam was very helpful, recommended tape, and a refund handled very professionally..... across the street was trying to sell others a new shower head and hose...... keep up the good work! Nice Floorplan, and friendly staff. Was called by name when I walked into the door by Linda Dill, an acquaintance of mine. Also asked if someone could help, and directed to Adam at the information desk. Awesum idea. Priceshow very competitive, and great quality. 5 minute fix with right parts. I will come back more often, and suggest others do too! Did I mention locally owned and operated by local people? :)

Te
Review β„–92

More pleasant and easier to find what I need at Ace compared to Mennards and Wal-Mart .

Gr
Review β„–93

Awesome customer service!

Sa
Review β„–94

Employees are nice. A good verify.

Ta
Review β„–95

Let my grandpa use two coupons. Great customer service

Ka
Review β„–96

We used a drain snake for 30 minutes and it wouldnt fit the drain. We gave it back and didnt get to exchange it for one that fits or get a refund

Sh
Review β„–97

Good service. Nice seasonal selection.

Ni
Review β„–98

Theyll have everything you need for everyday projects, but if you like more of a selection go to Menards.

Bu
Review β„–99

Slightly higher prices with friendly staff and great customer service

Cr
Review β„–100

The help wasnt helpful.

Information
33 Photos
100 Comments
4.5 Rating
  • Address:3203 Osborne Dr W, Hastings, NE 68901, United States
  • Site:http://acehardware.com/store-details/11368?utm_source=google&utm_medium=localstore&utm_campaign=
  • Phone:+1 402-462-5181
Categories
  • Hardware store
Working hours
  • Monday:7:30AM–7PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:11AM–5PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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